Horrible customer service. You mess up a stud on one of my tires and then refer me to Veloz Motors…read morefor repair. They don't take appointments, if I go there and wait for the repair to be done, I was told it would be several hours! I don't have the luxury of time to fix something you all screwed up!!!! Seriously, how is this acceptable????

In November 2024 I bought tires for the front of my 31' Class C RV which is in on an E450 chassis…read more Last week I was told I needed a front end alignment because the tires were wearing uneven. When I took it to a front end specialist in he said the problem wasn't with the front end but with the tires. The tires that were put on were not designed for the weight of this RV. When I went to Direct tire in Jacksonville FL, which is the only place we buy tires across the country, we were told there was no warranty on wear, despite purchasing them only 13 months ago. We agreed to get new tires with no adjustment and were told they couldn't tell me how long the wait was because it was a major job. After two hours waiting I went back and was told it would be at least another hour before they could get me in and another hour or so after that. We gave up and left. After all our years committed to Direct Tire and American Tire up north we are considering buying our tires somewhere else in the future. Your saying that "we treat our customers like we want to be treated" fell well short with us.

My favorite Discount Tire location in town! I've been here a few times before for scheduled…read moreservices. But this time I stopped in without an appointment, expecting a long wait, but Doniven took care of me right away. I explained I had just hit a curb and was worried about a puncture in my tire, he was professional and knowledgeable and really took his time inspecting my tires and clearly explained to me all of my options. Doniven helped me choose the best pricing options for my budget, and had my payment & keys within 10 minutes, all while calmly managing a busy lobby alongside his team!   What impressed me most was how quickly everything was handled--I was completely done in a little over an hour. Throughout the process, the back team kept me updated on the status of my vehicle, which I really appreciated. Everyone I interacted with was friendly, personable, and genuinely focused on providing great customer service. I'm very grateful for their help and would definitely recommend Discount Tire to anyone needing tire service or replacement!

Doniven was a OUTSTANDING with his expertise on car maintenance! He explained things to us in…read moredetails in such a we completely understood. The time he spent with us ensuring that we knew what we needed to do and when we come back, what we need to ask for was being reproach!! you can tell that he truly enjoy his job by the high-level of customer center service he delivered. Thank you discount tire for having such a professional represent your business, he truly should serve as a role model for others. They have definitely earned all my tire business moving forward thanks to Doniven!!!

I took my car to Tubel's because it was steaming due to antifreeze hitting the motor. My car was…read morenot running hot, and it has never overheated before. I was charged almost $400 and told the issue was fixed. About 10 miles after leaving, my car started running hot. I immediately called the shop and was told, "That's strange, it didn't run hot when you brought it in." I had the car towed back. Three days later, I was told the car was ready. When I arrived to pick it up, the car would not start, which has never been an issue before. Again, I was told, "That's strange, it started when I drove it this morning." While driving the car home--less than 10 minutes from the shop--the vehicle began producing heavy white smoke, which I later learned indicates a blown head gasket. My car was returned to me in much worse condition than when I brought it in. I'm not sure what was done to my vehicle, but based on my experience, I strongly recommend doing your homework and getting a second opinion before taking your car here.

Terrible place to take your car to get repaired. Went in with a major oil leak car was loosing 2…read morefull quarts of oil per every 100 miles. Told me it was a simple valve cover charged me over $500 and sent me on my way. I still smell oil burning after the repairs so the next day I check the oil in my car and it is again two quarts low like no oil on the dipstick. They made and charged me for the wrong repair. ​They charged me another $600 to fix this problem even though I already paid $500 for a valve cover that never needed to be replaced in the first place. They also damaged the undercarriage of my car jacking it up on the lift I even have photos. All in all going to the shop at $500 repair cost me over $1,000 of their incompetence. ​

I used Yelp Assistant to find this place, which was so helpful because I wanted somewhere that…read morecould fix my brake pads for a good price and were trustworthy. All the other places were super expensive and when I messaged this spot, they answered right away and gave their prices and were very honest, which is something I was looking for. When I got there, I dropped off my car and it was super easy. You just have to fill out the sheet and he was even kind enough to also add on the oil change that I wanted even though they were pretty busy. It took just a few hours and I came back to pick it up and the cost was so much better than if I went anywhere else just to do one of those things. I will definitely be back. This will probably be my go to spot for forgetting my car fixed!

Old school service. Quick and to the point. No attempts at up charging and very efficient…read more Definitely will use again. Forget the dealers!

I've been here a few times. They are always nice and accommodating. Their work has always been…read morefine too. I come from about 45 mins away as well so differently worth the trip as I trust them completely. Highly recommend.

Needed an emergency tire repair. They made the repair in no time "flat"…read more Great job guys. Cheers!

very helpful and friendly staff. Scott at the counter was very knowledgeable and accommodating!read more

Very unprofessional! told me one price then charged me almost $200 more than what was discussed…read more When confronted they got extremely aggressive and confrontational, i will never recommend this place to anyone!

Showed up with my own new tires, for some random reason the front guy "helping me" felt like…read morecriticizing the tires I brought was appropriate, then proceeded to deny the installation of all four tires. Went to Tire Kingdom right next to them and it was a total different experience, they were super helpful and without hesitation installed my tires. Lol they're just making people's life more complicated for no reason but good luck to them :)

Always a great experience here - came in because steering wheel shaking, tires were warped, they…read morehooked me up with new ones plus alignment (they have the equipment to do alignment now!). In and out within an hour. I was 15 minutes late to my appointment but they still helped me out with no issues. The service tech who did my alignment explained everything to me and showed me the alignment report of what they did. excellent customer service always

Truly amazing ! The owner, Chris, literally, went out of his way to fix our flat tire on a Sunday!…read moreIn one encounter, he has earned life-long customers.

This place is absolutely amazing!!!! Great customer service, great price, and great attitudes…read more The guys there always go above and beyond to do the best job possible and give advise and recommendations based on what's needed for your safety. Ladies Wednesday is buy 2 get 1 free and they uphold their end of the bargain. I strongly recommend this place for all your tire needs.

I drive a little more to obtain great service at reasonable prices knowing I get quality repairs. I…read moretook my GMC Yukon to have my shocks installed and it was fast and not pricey. I chose them over the dealership and took my OEM shocks to Sandalwood Automotive and it was way cheaper than Dealership. I just took my Yukon for an AC issue and they fixed it. I know the dealership would have charged me double.

Great service and friendly staff. Brought my car here for service offered for less than half the…read moreprice the dealer wanted. I needed a front end align. Made appointment and was in and out in about an hour.

Personal and fast service, good quality. Radio did what he said he was going to do and the quality…read morewas awesome. I got four new beautiful rims at a great price. Very professional. Thank you!

From the owner: 904 x 4 provides wheel, tire and suspension services Monday through Saturday to Jacksonville, FL,…read moreand the surrounding area.