Extremely clean and great customer service! Excellent product selection and the employees are super helpful! Definitely an impressionable shopping experience. Nia was patient and honest while helping me choose from their massive wig collection. I even got 10% off the display item! And they're having an MLK day sale. read more

Beauty 4u - Wigs Near Me - Bowie, Maryland

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This store has an AWFUL REPUTATION AND HAS POOR CUSTOMER SERVICE. 6828 Race Track Road Bowie, MD I arrived at 10:15 to find the store open with only one person, Daniel, an Asian man who is the manager. He was not in a good mood. In the process of handling my transaction, he spoke rudely twice. When I told him he was rude, he s raised his voice. I immediately told him that he was at work and he was not permitted to raise his voice at me - a black woman. He continued, and in attempting to put him in check, he threw my products to the side and said I could not purchase them. It was not his place to deny my purchase. Don't they train workers? I left. This store is poorly managed....... having Asian personnel who hide in the back to keep from serving black customers. They take our money, but don't want to respect us. Daniel should be fired. I am going to use all means of the internet to warn people. DO NOT SPEND YOUR MONEY IN THIS STORE. MJ JACKSON read more

WARNING, WARNING, WARNING ! Please read... there is a huge scam being ran at Beauty4U were the employees try to sell their own private hair services like wig making while, simultaneously selling you stuff within the store. I made the mistake of allowing their employee, Aniyah, help me pick out hair to make a wig and then, convince me that she can do it for me. I was thinking that this was a service given by the store (which it was not), there was no accountability in the fact that the finished product (wig) didn't fit my head nor was all of my hair returned back to me that I had bought. Now she is refusing to refund the money that I gave her to make the wig. Please do not fall in the same trap, Bowie community read more

If I could give ZERO stars I would. DO NOT SHOP AT THIS STORE! Don't waste your time & money here. My daughter and her friend shopped here today and bought the same exact product, Olive oil texturizer. The box had a few different products in it. My daughters box was fine, but her friends box was missing the oil that you mix into the texturizer. The box was sealed, so the distributor or manufacturer didn't pack the box correctly before shipping it out. The girls brought their boxes back to the store to show that one of the boxes is missing an item. Her friend showed him the receipt and then he, Daniel, asked to see my daughters receipt because the receipt only showed 1 box bought. I had asked him why does he need to see my daughters receipt? She's not returning or exchanging her box. And she has nothing to do with her friends purchase. They both paid for their own product separately. She just brought it with her to show them that her friend is missing an item and she isn't. He had the nerve to say how can he prove the box is missing an item from his store. At that point I lost it. Her friend just bought this product just a couple of hours ago and the receipt proves it. The box list all the items that should be in it with pictures. What in the world does he need to prove? I said this is a absolute dumb conversation and I walked away. My daughter and her friend is still standing there trying to explain to him but he was too dumb to even understand something that is so simple to comprehend. He walked away from them and had the nerve to throw the receipt in the garbage. I went to the trash can and took back the receipt. I have never dealt with a store manager that is this rude and ignorant. I told my daughters friend that we must make a Complaint to the attorney general office and take the store to small claims court. We must show these Asian Americans that you cannot treat people any type of way. I bet a lot of people take the poor treatment and probably still patronize their store. Well I'm not the one! This is my neighborhood and pay high property taxes. I absolutely refuse to be treated like a dog! How dare you sell a defective/damaged product and expect me to take it. read more

A few days ago the manager who's a Chinese with the name Jack asked me to leave because he doesnt want my 3 yo child there, which was holding my hand and walking next to me and when we walked in a narrow isle he accidentally knocked some items off a shelf thats when a tiny guy in a rosy pink shirt showed up and starting yelling at me, who i found out he was the aforementioned Chinese Jack, the funny dialogue went as follows: Him: you see what happened? You see what your child did? Me: im sorry its an accident Him: its not an accident to us Me: well its an accident he wasnt running around he was holding my hand and because its narrow here it happened it can happen to anyone Him (yelling in a tiny ear piercing voice): you watch your son thats not acceptable Me: what do you mean watch him when he's already holding my hand? do you want me to put him on my shoulders? He is walking like any other human being so no need to assume anything just becuase he's a child. Him: what? Do you want to see the cameras? Me (at this point i didnt know should i laugh or be angry because he made me feel we were caught stealing): yes please show me the cameras and show me your manager too because you obviously didnt get the job training before you wete hired. Him: i am the manager and you have to leave Me: oh really? You're the manager and dont know how to treat customers?? Anyway you're rude and i will take my business somewhere else. Him: ya im rude and you are... Then he started making faces like a 10 year old kid in a school fight at this point i was walking out and he was following me yelling with his funny voice GET OUT GET OUT! Just to make a scene and look like he's in charge since i was actually going out, duh! anyway i went to the next door mom's to do my grocery shopping and on the way out i saw him there smoking, so i dropped my son in the car then went back to drop the shopping cart and i told him that i talked to my lawyer and he told me that this is a case for discrimination and hate crime as the child wasnt doing any damage and was walking normally like any human being and i promised him to take legal action, now he started laughing and making faces then went into the store and after few seconds opened the door and yelled some gibberish that im recorded on cameras and was laughing! At that point i was sure that guy was mentally unstable, but still i couldn't understand how was he hired to represent any business let alone manage it (if hes really the manager), but wait maybe that's what kinda monkey business it is! When will yelp add the "minus stars" rating as my 1 star is way too much for those people. read more

Should have read the reviews before going. I normally do not go to these types of stores I'd rather just go to Sally's or Target for haircare. I typically avoid these types of stores because the awful customer service. However, I forgot how over priced these stores can be too....I forgot my phone in the car and didn't check a price of leave in conditioner before purchasing. The SAME product and size is $7 cheaper at Target. That's just ridiculous! I will never shop here again, all the products I bought I could have found cheaper... ALL of them! I only went for some cheap hair to make a bun, I should have just bought the hair. However, given how other women of color were treated ( based on their reviews) at this location I will certainly not be coming back, even for cheap hair! If I could return everything I would!! read more

I came by this location after getting my nails done in the same plaza. It is very clean and the staff is super nice. They have a wide variety of products, brands, and almost anything you request for your beauty needs. I was able to find what I needed quickly and the staff was very attentive. I will be going back! read more

I selected a wig in the particular color I wanted. The girl went to the back and took it to the register. I made my purchase but noted when I got home that she gave me the wrong color. I called the store, spoke to one of the workers of the situation and requested to speak to the manager. She refused to come to the phone and said the store policy is no return. I wanted to exchange it for the right color but she would not acknowledge the problem. When I asked the girl to relay the issue once more she decidely hung up on me. I called back from two different numbers and they still did not pick up. I think businesses that do not honor their customers, such as this one, should be reported to the Better Business Bureau in Maryland. Without each customer spending their money with this business, they will HAVE NO BUSINESS. I will NOT shop at this store and will tell other people about my experience so that they will be well informed of the disrespectfulness and unfairness shown to me (and from reading reviews, towards others as well). I feel that if they are being this rude and disrespectful they do not deserve my business. In addition I am informing others of my experience so they will choose to shop elsewhere. read more

Amazing staff! It was my first time at this Beauty 4 U location and the staff was so nice and willing to help me find everything I needed and even going into detail about what they thought of certain products and how it worked for them. They didn't steer me to the most expensive products they had, but to things they could give their honest opinions about. I will certainly be going back! read more

Cashiers are rude and unprofessional. During check-out I realized my balance was incorrect, instead of politely addressing the error, the cashier proceeded to be disrespectful. The manager assisted but I still can't get over the lack of customer service at this location. read more

I visited Beauty 4u today for the first time. Ive admired the outside for a few weeks now and was so very eager to actually go inside the store. I was very disappointed to say the least. While the store it self is a product junkies heaven. The customer service that I received from the seemingly lazy, unmotivated, untrained, unfriendly staff left me feeling unwelcome. I wasn't alone either. A few other customers over heard me sharing with my mom (whom also shared my view) and joined in saying that they also was not happy with the unfriendly staff. Sadly the staff wasn't the only unwelcoming thing the music was, honestly....vulgar. Will I visit again? Well, While first impression last a life time. The second impression tells who you really are. So at some point in my life, I will visit again and give them one more chance. read more

Do not go here... in the past several months I have spent hundreds of dollars here. I went today to purchase crochet hair. After looking a bit I found Saga human crochet hair and thought this great... and then I noticed it was 30% off. I picked up 6 packs of hair about $300 worth and went to the counter. I let the cashier know it was 30% off she went take a look and then asked her manager who proceeded to take down the sign and refused to give me the discount. I protested and eventually went somewhere else to purchase... this is the second and last issue for me. I also will be reporting this further... read more

The last time I was at the store, I bought 5 packs of xpression hair and when I got home I saw that the sales person added $2.99 to my bill for an hair accessory I didn't buy. I called the store to let them know about it and I went back the next day to make a complaint. I returned 1 or 2 packs of the xpression hair cos I didn't use it and I was told that I'd be rewarded store credit for that and the added hair accessory that was $2.99. I went by the store today to use my store credit and the sales person there said that I didn't have no store credit, so basically my money is gone. I sent an email to them, no response read more

After my recent experience, I wish that I could give 0 stars. I have been a customer of Beauty 4U for 15 years and I have spent thousands of dollars with them. I went to the store for a few items with my two small children. When I signed for the transaction, I realized I had an item that I mistakenly purchased. Before I was given a receipt and my items, told the cashier about the mistake and asked if she could take that item off. She said I could only get store credit. Although I understand the purpose of a final sale or store credit with certain types purchases, I was perplexed as to why this error couldn't be corrected since I never left the register. She told me it was policy and I asked if I could speak to a manager. She told me he would say the same thing. Sure enough, when I explained what had just occurred, he pointed to a sign and to the receipt the cashier was holding and said "No refunds. Store credit only." As I shared with her, I told him that didn't not want a store credit, I wanted my money back. He said it was policy. I told him I was concerned that they wouldn't consider the situation since it was a purchase error that all occurred at the register. He was firm and said again store credit only. I told him it felt like they were stealing from me. He laughed and said they're not stealing because I have store credit. I didn't find this funny but it seemed that I had no choice so I received the store credit. As the cashier was processing the credit, I shared that I was disgusted by how this was being handled given that I have been a customer for 15 years, starting at the Largo location. She replied that they have the same policy.....that wasn't the point. The point is a loyal customer should not be treated this way when I made it clear immediately that I bought something in error. I left and shared with my husband, who was at the gym next door, my dismay for this situation and I was compelled to return everything and not spend my money here in the future. Additionally, my small children observed this poor communication and treatment and I wanted to be sure they understood the importance of not accepting mistreatment and not supporting businesses that are unjust. I returned and asked for a refund of all items that I could return and that I would reach out to the BBB regarding the forced store credit. My husband was on the phone with me and he heard the man speaking to me about their policies again. I asked the man if he could just process my returns and credits so that I could leave. He continued to talk and my husband came to the register and asked him to stop discussing the situation and to process the transactions. He told him that we would take it up with our credit card company. The manager made a call, spoke in a different language, laughed and then came back and said he would process a full refund. My husband left and the manager started lecturing me about their policy again and then said my husband can't yell or curse. My husband never yelled at him, he firmly asked him to stopped talking to me in the way that he was and to simply process the transaction. He never used a curse word. He then told me I had to respect him. I explained that I don't have to give him more than what he gave to me. I was never disrespectful, never yelled, never cursed. I shared with him that I don't feel valued as a customer and that I would not support that company again. He then had the audacity to threaten to call the police on me. I told him that was fine because I would also like to report him to the police. When he didn't call, I told him to please stop talking to me and to complete the refund so that I could leave. As he started entering the transaction, he gave me a devilish look and used foreign words. I asked if he was talking to me and he said no and said the same thing in a foreign language over and over. It seems that he may have been calling me a derogatory name. He was very unprofessional & lacked customer service. Policies need to be re-evaluated & customers should be valued. read more

do not i repeat do not shop here the manager daniel is so rude i asked him where a certain edge control was and he got a attitude with me for no reason he also treats his staff like dogs i witnessed him yelling at a young lady and the young lady customer service was extremely excellent she was patient with me and helped me when the unprofessional manager just walked away.... corporate needs to fire that manager others in line with me told me he is always rude like this so idk why they keep him around...im warning you save your money read more