My fiancé and I shop here on a weekly basis for our non profit and Troy is ALWAYS there to welcome…read moreus in with a smile. He is always on top of his job and honestly is an amazing all around employee. I don't think we've ever experienced him without a smile on his face. Thank you Troy!!

This US Foods Chef Store location on West San Carlos Street is in a long strip mall with plenty of…read moreparking. The store is slightly smaller and more compact than the one in San Lorenzo. But they have a wide selection of restaurant/bulk items to shop for. Two unisex single-user restrooms. The cashier, Maurita was friendly and helpful. Come check them out. Support your local business.

NEVER SHOP HERE. Bought about $45 worth of stuff, receipt showed $62. Not only did the "cash only"…read morecashier add an extra copy of an item we bought, she added $10 to its price, and for every other item, where the sign said, for example, $16.99, the receipt showed she charged us $18something. When we caught the problem, she was VERY slow to refund us, probably because she couldn't figure out how to undo the fake, overpriced item. We don't know whether she's incompetent or doesn't expect people to check their receipts, but NEVER SHOP HERE!

This is like a Costco, but for Latin groceries. Roll after a row of groceries and a lot of other…read moregoodies. We chanced up upon the spot and ended up buying a bunch of things including some we probably won't be using.

An amazing staff and owner, they are very helpful we needed some spect spices for a seasoning we…read moremake and Alok the owner was able to get all of what we needed. Thank you!

They have everything one needs for Indian restaurant and catering business. I love to shop there as…read moreI don't have to go many different places to buy the ingredients. The staff is very friendly and helpful. Location is great too.

I went to look for an 60qt stockpot and insert to do a seafood broil…read more The lady was helpful but the man was rude. He was $50 over Amz and was arguing that I would have to pay shipping. Not with Prime. He claims that his is commercial and that Amz one was not. It's the same brand. When it came to the burner stand, he wasn't sure if his came with a hose. He said he can open it but he won't open it unless I'm buying it. Why would I buy it if it doesn't have a hose? As I was outside texting my wife, he turned on his blower to blow the dust and leaves off the concrete while I was standing there. That was a bit rude. I just thought I would let you know. I'm trying to support this business but that behavior was wild. Go to Dong Vinh instead. Night and day difference with customer service. I was able to get the 60qt with a proper fitting insert and lid. I went to Cash and Carry for a commercial burner.

I had a very disappointing experience at this restaurant supply warehouse and unfortunately cannot…read morerecommend it. I walked in with my 10-month-old baby, who was fast asleep in a stroller. I was there with the full intention of purchasing supplies for my partner, who is a chef and works closely with many other chefs and cooks who regularly need restaurant inventory. In other words, I wasn't just casually browsing -- I came prepared to spend money and potentially bring repeat business. Before I even had the chance to properly look around, the male owner abruptly told me not to let my child touch anything. My baby was asleep the entire time. Not walking. Not grabbing. Not "running loose." Simply sleeping in a stroller. The comment was completely unnecessary and delivered in a tone that felt rude and unwelcoming. I fully understand that businesses need to protect their merchandise. That's reasonable. But there is a professional and respectful way to communicate that to customers. Instead, I was made to feel judged and unwelcome the moment I stepped inside. Customer service matters -- especially in a niche industry that relies heavily on relationships, repeat customers, and word of mouth within the chef community. Making a customer feel disrespected over a sleeping baby is not a good look. Because of this experience, I will not be returning and would not recommend this warehouse to others looking for a professional and welcoming place to do business.

This is the best restaurant supply store in the bay area for home cooks for both selection and…read moreprice. 1) the home style cuisinart food processors have small motors. They aren't designed for making baby food, almond butter from almonds or grinding frozen meat into paste for making cha lua or hotdogs. Can smell the burning electric motor smell from home appliances. This smell is toxic and emits cancer causing chemicals. The commercial appliances here don't have that problem. Costs more but you have equipment which fits the task. 2) The home pizza ovens which are popular require peels to get the pizze in and out of the 800 degree oven. They sell both metal and wood versions. The pizza stones for home ovens are much cheaper here than Amazon because it costs more to ship heavy items and AMZN adjusts the price to reflect that even though shipping is "free". Prices better than online and you can see the quality of the product. They have both 16 and 12 inch sizes for peels, etc.. The newer lower cost electric/gas home pizza ovens are 12. They have bread baking pans and detroit pizza pans in stock! No need to go online to get them. The long handles for pizza peels make them unattractive for shipping. If they are shipped then price is 2x of what you see here. 3) Cutting boards, they have the fancy John Boos wood cutting board considered by many to be the best made to cheaper and lighter bamboo boards and poly ones. All come in larger sizes. Not the smaller sizes sold in costco. Much better variety here. Same comment as above for pizza stones. Cheaper than online because heavy items are expensive to ship. Will never get a sub $50 price for a large cutting board online but you can here. 4) Kitchen utensils, heat proof spatulas, long handled stainless steel soup spoons, slotted spoons; stainless steel serving tongs, thermometers, everthing 1/3 - 1/4 the cost of williams sonoma with more useful design like longer handles for deep stock pots. WS doesn't sell long handled spoons. spatulas, because most home cooks have cheaper small pots and skillets. 5) steamers, they have larger sized bamboo and stainless steel steamers for making dimsum. The Asian markets have a limited selection of steamers and WS or costco will never sell steamers. Designed for Asian cuisine. Steaming much healthier then other forms of cooking. 6) Glassware, they have the larger Picardie, 16oz+ in stock! They don't break. Most RS stores only sell cheaper imitations but they are the same price and the Picardie glasses here and lousy quality. 7) Plastic serverware; they sell larger dimension plastic serving platters; good for parties or home use. The larger ones made of porcelain are too heavy and difficult to store. They only go up to a certain size because of cost. Recently most serverware is more than 100-300 each because of inflation. They see reduced sales because of the increased prices and most places are transitioning to not carrying these higher cost items.

Excellent selection and friendly knowledgeable service. I have shopped here several times. Home…read moreCook

Most of the cashiers are working like robots in slow motion. The front desk is very slow.read more

Everyone who works here is a lazy, fat waste of life. If there was a competitive store to this one…read morerestaurant depot would be out of business in a week.

I want to give them No star !!! I bought astock pot from…read morethis store. After installation, I turned it on and flames started shooting out (I even recorded a video of it). I called them immediately, and they initially said there would be a $250 restocking fee if I returned it. I agreed because I was too terrified to use it. They said they will talk to the manufacturer it's take a week they called back and refused the return, claiming I had already opened and used it. My question is: how was I supposed to know it was defective and dangerous without turning it on? They offered to repair it, but I no longer trust this unit. I don't know when it might flare up again. It's extremely dangerous. Do not buy from this place!"

I don't know what it is with these restaurant supply companies but they all seem to act so arrogant…read moreas if they don't need or even want your business... I was ready to order three booths for a restaurant I'm opening and over the course of three weeks I really wanted to give them my money but I could not even get a simple quote emailed to me. They did not return phone calls. They ignored text messages. Clueless and incompetent would be an understatement. It's just staggering that they have stayed open for so long If this is the level of service they give to everybody.

Firstly, the store is open to the public. I looked for some signs, but there was nothing posted,…read morebut ask and the answer was a resounding yes. I give five stars to any place that convinces me I need that bit of kitchen equipment. Not just replacements or duplicates, I mean stuff that does not exist in my kitchen. I have limited space in my kitchen and I do my best to avoid nonessentials. And there are not too many holes in my kitchen inventory. Since this is a restaurant supply store, I figured most of the equipment would be inappropriate for a home kitchen. And mostly it was. I really don't need paper napkins 5000 at a time. But every now and then I saw something that you don't normally see for the home cook. Now the restaurant size woks and pots were to be expected. What I didn't expect was the equipment that's clearly meant to cook individual size portions. Literally these were the cutest little woks I've ever seen. These were also the only woks where I had even the faintest chance of executing that professional chefs flip. I gave it a whirl and no luck. It's still too heavy for me. They did have some items that were on clearance. Now these prices are perfectly in line with other stores, possibly even lower. But way too late, I already have those. What a bummer. There's some stuff that automatically incited lust. But I already know this type of equipment should never be installed in a residential kitchen. For example, they had gas burners for restaurants. I seriously doubt anyone would run the gas pipes that you need to fuel these burners. I think they would violate most residential building codes. Nevertheless, they're awesome kitchen porn. I found the mix of kitchen equipment very interesting. The percentage of items that were clearly of Asian origin was very large. Here are all the missing doodads that *some* Asian markets should be stocking... Have you ever been frustrated purchasing equipment, where the plastic bits like the lids keep breaking and you can't find the replacements? Take a look at this place, the containers are standardized and so are the lids. Finally. I ran across some truly unexpected items. A lot of them were things you never think of like replacement knobs for pots, replacement wooden handles for woks. And you know those traditional brushes that your mom insist is the only way to clean a wok properly? They had it. They had it in the extra extra extra large size, but they had it. And sometimes it was just little things like the kitchen gloves that look like they would survive a tornado. Unfortunately, they were all latex and I'm allergic to latex. Oh well. Of course, there are the bits of equipment that are only useful in the home kitchen and obviously they are completely missing. Sometimes professionalism is too big of price to pay for giving up traditional cookware. If you're just glancing at the prices, they seem awfully high. But take the time to pull out the item and hold it in your hands. There is no doubt it will be heavier and probably has some interesting features that you won't find for the home version. Let's just say the wire racks will hold your cookies even if they're made of lead. And just to make my point, there was no nonstick anything anywhere that I could spot. For those of you who are looking for kitchen items that are a little bit out of the way or need something heavier duty than average. This is a great place to shop. On the other hand, many of these items are going to be too large to store easily or even to use if the dimensions of your kitchen equipment don't match. The Customer Service in the store was simply fantastic. They left you alone if you wanted to browse, and there was certainly plenty to browse. If you had questions or if you were getting serious about a purchase, they were happy to answer questions and make recommendations. 100% recommend if you are a kitchen equipment geek. You'll have fun even if you can't use any of it. 50-50 if you are looking for something unusual. Most items are only stocked if they are used in a restaurant kitchen. There's nothing that specifically aimed at home kitchens. For example, there are no kitchen appliances. Inventory fluctuates. I was delighted to find a silicone baking mat, but it only came in the half sheet size. My hopes for a domed wok cover rose high when I saw the display of Asian kitchen utensils. But the only wok covers I saw were clearly meant for the industrial size version and not for my puny home kitchen. I would say the store is not for everyone. If you love kitchen equipment, you'll enjoy browsing here and snagging cookware that you can't find anywhere else. For everyone else, most likely you find it disappointing since most of the equipment can be found in your regular department store except these are heavy duty. you may not want to pay the higher expense for an item that's going to outlive you. Or maybe we should all buy here instead of caving to our culture of consumption.

We went to Restaurant City to look for something specific we needed. We were looking for a splash…read moreguard to use while cooking, but they didn't have any here. We asked an employee, but he didn't know what it was, showed him a picture and he said they don't sell any here. So, overall just a solid 3. They didn't have what we needed.

Could be a much better business if they know how to take orders over smart phone or online…read more Quality on fresh produce are spotty. If beyond 2 days they won't take it back but its tricky because when you don't need them to deliver anything to your business for 2 days or more you're stuck with an expensive box of produce (sure its "wholesale" but its still a bulk to be handled with and wasted). That's just enough for us to take our business elsewhere.

From the owner: One stop shop for restaurants and we offer free deliveries on same day orders.read more

Love the store's range of make up and skincare. Customer service is really good. I've been helped…read moreby Joy who is super sweet and helpful. The only reason for not giving the 5 stars is that the lighting in the store is really bad especially when I went in to try to look for a new foundation and shade match.

Love Planet Beauty's range of products + their Customer Service. In fact, when one order arrived…read morewith the box destroyed -- and NO Luxury Shampoo inside -- I wrote to the company and included my order number + a photo of the destroyed box with no product inside. They replied that normally, the company does not refund orders that were delivered -- even if the product is missing, which got me annoyed, but I figured that the issue was closed. Then, weeks later, I received an unexpected delivery from Planet Beauty that contained a replacement shampoo for the one I had ordered. I'm sincerely heartened that this company not only delivers great products, but the folks in Customer Service are pretty awesome too. Again, thank you, Planet Beauty.