I was referred to this place by my brother-in-law. Quick easy and amazing customer service. Their pricing is very reasonable and they always have a coupon. Jeremy has always been amazing when it comes to his customer service and professionalism. I would highly recommend this place. read more

Long review but please read the whole thing before deciding to trust this location. Our truck popped a tire on the freeway and we ended up having to leave it overnight in a parking lot that happened to be right next to this Jiffy Lube (8971 Warner). We didn't have the tire size written down and didn't want to drive all the way out there, look at the tire, and still not have what we needed, so I called and asked if someone could just walk out and read me the size off the sidewall. I remember feeling a little embarrassed asking, like it was a weird favor, but the guy said sure and went out to check. When he came back on the phone, before actually telling me the size, he mentioned that they also do tires and could order one and get it installed same day. I told him I wanted to talk to my husband first but asked for the size anyway just so we had it. He hesitated a bit before giving it to me, which I didn't think much of at the time honestly. We talked it over and decided to let them order the tire since it seemed easier. About 45 minutes later one of the guys called back and apologized, saying it actually wouldn't come in until the next day. That wasn't going to work for us because the truck had already been sitting in that lot almost 24 hours and leaving it another night wasn't an option, and towing it home would have cost close to what the repair itself would cost. So we told them we'd just buy a tire ourselves and bring it in for them to put on. They agreed and said that was fine. We bought a tire matching the size they gave us and drove almost an hour back to the shop like we'd planned. When we got there they told us the manager wasn't comfortable installing a tire we hadn't bought from them, so they turned us away. After driving all that way and already spending the money on the tire, that alone was a pretty frustrating way to end the day. We ended up calling a mobile tire company instead, and they were great, but when they got there and looked at the tire we bought, they told us it was the wrong size. Not close, just wrong. I went and checked the other tires on the truck myself and confirmed it. Because of that the mobile company had to scramble to find us a different tire on short notice, and the price for that ended up being a lot higher than it should have been, all because we were working off bad information to begin with. I try not to assume the worst about people, but when I think about the order of everything, they didn't want to give me the size until after they'd already brought up doing the tire themselves, then the size they gave me was wrong, then they refused to install the tire we bought because of their own mistake. Maybe it was just bad luck and genuine incompetence, but it really felt like we got strung along so we'd end up having no choice but to use them. Instead it cost us more money and more stress on a day that was already hard enough. Just be careful trusting anything this location tells you over the phone. read more

"Jiffy" is not how I would describe my latest experience there. I've had (very expensive) oil changes there before, and don't recall any issues. First of all, they do tires beside oil changes, so that can easily remove anything "jiffy" about the process. It took about an hour to get my oil changed, and there was only one car in the shop when I came in. The worst part was the woman at the desk. "Tracy L.", according to my receipt. Clear "don't care" attitude. To while away all my waiting time, I checked to see if they had wi-fi so I could use my cellphone during the long wait without burning up cell data. Yep, they have guest wi-fi. Of course, they have it set up to require a password. What exactly is the point of a password for a public wi-fi? Anyway, I asked the woman for the password. Nope, don't have it, no idea what it might be, don't care. It took about an hour to get my oil changed. If you're going to provide public guest wi-fi (thanks), you might provide the password to your employees so customers can actually use it while waiting. read more

Lesly is a mechanic and was very rude to me. She treated me like an idiot and didn't understand I didn't want to add on an ac filter and other things for my car. I asked to speak to the manager and she told me she was the manager and the other one went home for the day. I also said I've been coming here for 15 years and she told me she's never seen me and she's been working here for 3 years. The employees here have been very sharp and rude the entire process. I would not recommend coming here unless your day is lazy and you have all the time in the world. They also quoted me 25 minutes because I have work and told them that's all the time I have, they did not complete my car in that amount of time read more

Been going here for years, 4-5x a year due to my driving. Typically great, but this last time they stripped my oil pan screw. Told me it must've worn down over time and I should get it replaced... No. They 100% did this due to over torquing. They are the only location to do my oil, for the entire 5 years I've had it. I won't be back unless they fix it. They did not offer to fix it and tried to act like it just happens. No. You did this. Mistakes happen but it's extremely unprofessional a solution was not offered. Also, was supposed to receive a call today after Lesley spoke with the manager. Nobody called me today. Edit: that was my original review. Owners will respond with their emails acting helpful but then never respond to those emails. They want the appearance of being helpful without actually doing anything. Reposting for visibility read more

I really appreciate the honesty and thoroughness of the team here. While doing an oil change on my 370Z, they caught some leaks that I'd missed. I'm glad they were looking out for my car! The service was incredibly efficient, and the staff was friendly and knowledgeable. I feel much better knowing what my car needs, and I'll definitely be back for my next service. Shout out to Tracy and Lesly for an amazing service! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Huntington Beach, California

I come here for my oil changes because Ethel are very thorough fast & efficient. It only takes about 15 minutes to get all the fluids checked and change the oil. The workers here are professional and have always been respectful towards me, they answered all my questions. The price is reasonable. I always look for coupons online and seem to find 1 every time. I took pics of the lobby so you can see how clean it is for ya! read more

See all

Terrible, terrible, terrible! I had gone here for years because it was close to my house. Management changed (again) and it's terrible. My son got an oil change and they left a tool sticking out of the bottom of his car, and while he was driving on the freeway the entire skid plate fell off!! The way they dealt with it was atrocious. All they did was take the tool out and told him he was good. No apology. No refund of any kind. Nothing. Just, "You're good". He is 21, and they took advantage of him. I called corporate and they told the manager he needed to contact us and HE NEVER DID! It's 2 years later. They are a joke. DO NOT GO HERE! They do not care about your safety. read more

I always come to this Jiffy Lube for my oil changes and they never disappoint. The service is fast, professional, and super efficient every time. Jose, Tracy, and Lesly were especially awesome--friendly, knowledgeable, and made the whole process quick and easy. I was in and out way faster than expected. Great customer service and a team that clearly cares. Highly recommend this location! read more

Went in for an oil change. When the girl went to ring me up, she very quickly read off they replaced the oil, checked fluids, my tire pressure reading and I had an excessive oil leak and price. She said it so fast I had to say what did you say? She looked at me blankly. I had to ask did you say I had an oil leak? Nonchalantly she said oh ya, you have a massive oil leak. I said first I'm hearing of this. First, I park in my driveway. Not one drop of oil has ever leaked. Second, as a business, why wouldn't you address that while performing the service, not when I'm paying at the end. I had to ask her what was wrong. There were no notes. Nothing mentioned. I knew it was BS but I played the game to ask what was wrong and she had to go get the girl who changed the oil. She said new cap and oil pan and quoted me around $250. Uh no! Nice try. Oh! They never checked inside cabin filter or engine filter. I've never had any oil change service that they don't check them. Do not bring your car there for anything. This place is a scam! read more

Today I called and requested a PPI and they truly saved me from buying a lemon thank you so much for being so thorough and helpful. Amazing customer service and I will be back for any and all needs! read more

Man, when it come to getting your cars and vehicals serviced, I always recommend places in Huntington Beach, if you are living in the Orange County area. Honest and professional people not looking to gouge or fleece you. I got my oil changed here today. I have other people I usually go through, but they were fast and convenient. I had not been here in awhile, but it all worked out good. James got me lubed up and on with my day. read more

5 stars for Jiffy Lube! Brought my Corolla in and the crew was fantastic. They were fast, thorough, and knowledgeable about the extra services I needed. It's hard to find a shop this trustworthy--definitely my new go-to. Shout out to Lesly for the amazing service! read more

Great customer service! I had no window washer fluid and they filled it at no charge! Very nice and professional employee! This is why I keep coming back to this Jiffy Lube! read more

Amazing service super convenient easy parking Knife showroom highly recommended very friendly. Go see the text from all of your lubrication and filter needs. read more

Second time I've had issues after getting an oil change here. Recently came for an oil change and ALL the oil leaked out shortly afterwards. Never coming here again. Last time you left everything loose too. read more

Today I had a radiator flush came home and the old dirty fluid in the reservoir was still in there they didn't even take the old fluid out of it for a 153 dollars should just fine the job myself don't go here! read more

Do not go here. Very unprofessional. The manager Ishmael was very dismissive and rude to my teen son. My son waited over an hour for a transmission fluid exchange only to be told that they can't do it. This was also after I called them beforehand, gave them the specs of my car and asked if they can change transmission in it. They said yes and told me to bring it in. However, after waiting for an hour they told my son they could not do it and just sent him away. We've been to many Jiffy Lubes and this is by far the worst. read more

Poor quality here when I came. Lack of care when seen either a staff nor customer smoking cigars close in from outside. Smells awful too and regret the outraged costs. I hated when they rip me off on tire change and fix on oil leak. Do not go there unless you want to be overpriced by their services. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Huntington Beach, California

See all

Great place for a quickie lol oil change! They were helpful and nice and I always ask for coupons!! No wait on a sat at 3:30 so that's good!! Great prices and they check all fluid levels and tires!! Coffee while u wait in air conditioning office!! read more

Jiffy Lube Oil Change - Auto Repair Near Me - Huntington Beach, California

Came here for the first time for an oil change. Stumbled on a coupon and thought I'd try it out. Luckily we came at a time when it was not crowded and the oil change was completed very fast! I tried to use my coupon but the guy said it was for another location even though I had searched for it under a particular city and the location popped up. The guy was Very nice and honored the coupon anyway which I thought was great. Because of the fast service and they honorees the coupon I will definitely come back. I really appreciated the good customer service! Inside the place had a tv and water with plenty of chairs and a restroom - enough to make anyone feel comfortable while waiting for the car to get serviced. I will recommend my friends to come to this location for an oil change! read more

Jiffy Lube Oil Change - Outside - Auto Repair Near Me - Huntington Beach, California

i went to the jiffy lube on Adam's Ave a year ago and they didn't properly replace the drain plug which led to oil leakage all over my garage. i swore i'd never go back but when a coupon came in the mail i figured i'd go to a different location (on Warner) and give them another shot. i bet you can guess what happened next. yep, they failed to properly replace the drain plug, which led to oil leakage all over my driveway. except this time when i brought my car back they blamed it on a bad oil pan seal and told me to go to a mechanic. so i did, but i explained that i had just been to jiffy lube before the leakage started and to look for signs they caused the problem. well the mechanic had the car up for no more than 30 seconds when he told me to come out and look at the fresh oil leaking from the drain plug. so i brought the car back to jiffy lube a third time and they finally fixed the problem. so this time i had to bring my car to jiffy lube 3 times and a mechanic once to get one proper oil change. and for all my driving around and oil spilled all over my driveway do you think they refunded my money? nope. same outcome as a year ago. this company should not be allowed to do business. read more

Jiffy Lube Oil Change - oil leaking from the drain plug - Auto Repair Near Me - Huntington Beach, California

See all

I went to another location to get an oil change in my car and they informed me that the were short staffed and sent me to this location. The two gentleman who were working at the Warner location were so friendly and helpful. My oil change was done so quickly and efficiently and they explained all the charges and the process for me. I felt comfortable and understood everything. I will definitely return to this location for my next service! read more

Stopped in today... My car all of a sudden started beeping like crazy telling me I couldn't drive anymore because my oil dropped really low. I freaked out and pulled over into a random shopping center and called Bentley Roadside. They said they would be there within an hour. I ended up calling the service department at my car dealership explaining what happened and they said to put some oil in it and it would be safe to drive to the dealership. I happen to look up and noticed I was right in front of this Jiffy Lube (I swear, God was looking out for me lol!) I parked and came in. I was greeted by a really nice gentleman named Ishmael. I explained what was going on and he said to pull around and pull my car in and he would take care of it, I asked how long and he said it would be really quick. I want ahead and sat down inside of the waiting area. I noticed it was really clean. Within about 7 minutes he told me my car was all done and he was also able to re-set the notification/warning alerts and it was safe to drive. I was in complete disbelief. He really made it happen for me within under 10 minutes. I couldn't believe I had to call back roadside assistance and cancel because he saved the day! I will definitely be back to this location. I'm beyond impressed with the level of professionalism and attentiveness. read more

Jiffy Lube Oil Change - Auto Repair Near Me - Huntington Beach, California

I highly recommend this location, I went to the shop in October. I just got a car on the day, the manager and staffs were very kind to help me to check on the tires, put air on the tires , checked on battery, etc and told me I made a good choice of purchasing a vintage car. Good job everyone ! God Jesus bless you all in the Thanksgiving Season 2022, I give you all Five stars !!! ^_^ read more

Brought my car in for a simple oil, I usually always go to jiffylube this is my first time here. I assumed everything was good because I have never had issued until now. I drove down two blocks and I heard scraping and I knew it was from my car. I pulled over to check and realized the guard was loose. They told me that my engine guard was missing screws, which I felt was a total lie, you're telling me every time i went here for oil change I've been to jiffylube missing screws and no one has told me? I feel so disrespected being lied to and them not taking total blame for the issue. Quick unreliable and expensive no compensation. read more

Jiffy Lube Oil Change - "Screws missing and wasn't documented" Said the supervisor scrapped the entire way back to get it fixed - Auto Repair Near Me - Huntington Beach, California

Jose at jiffy lube on Warner and magnolia is a super nice guy I wish there were more people like him. He was helpful & efficient. Thank you Jose. We will always come to this location to have great service with Jose read more

I went into this jiffy lube and presented my Groupon to the counter first thing, asking them if I could use it here The first guy said yeah, you'll just use it later when you pay They then asked for my info which I gave and the girl entering in my info gave me a quote and I asked, "I can use this Groupon to pay for this right?" Which she answered, "yes this is just the quote " I then went to pay where the manager told me that this location does not accept the Groupon, I asked them to stop the service and I will just go elsewhere, they told me that already drained the car and it's not possible to stop the service. I then had to pay for an additional oil change that I had already purchase from Groupon and was not able to use. I would have really liked it if they told me this location does not accept coupons prior to starting any service, especially after I've asked server times/ people about it. read more

I came in for my anual uber inspection like every year. When i park my car and one of the guy asked me if i m here for the uber inspection, i said yes. The first thing right of the bat was : oh your wiper needed changes, it looked old. I just had barely replace my wipers 2 months ago. Oh, we have to see if it works and wipe off everything clearly and clean. Well, i had always got dinged from you guys for neither : wipers, tires, lights, brakes or something else. I know you got a business going but dont scam people for something out of nothing when everything are still working good to great conditions. I dont recommened anyone coming here aince they are definitely going to scam you for something that is still working great. I had never trusted jiffy lube and they always had a reputations for scamming peoples. Be aware and watch your vehicle !!!!!! read more

This is my go to for any time I need some service on my car. The workers are awesome and this last time Miss Lesly really went above and beyond to make my experience here wonderful. I shall continue coming here and again thank you Miss Lesly for the awesome customer service. read more

If I could rate this 0 stars I would. I came here to get an oil change today 12/27/2021. I normally do it myself but had to go come here as an emergency. After I paid the guy told me that I had an excessive oil leak. It started to rain so I left home and checked the oil leak he was talking about. I checked under the truck and saw where it was coming from. Opened the hood and saw that they had tried to clean away at the oil they had dropped. Clearly the person servicing the truck dropped it. I will never be coming here again even if it is an emergency. I get accidents happen but it really worried me that something had happened to my truck. read more

Jiffy Lube Oil Change - Engine . Clearly where the oil fell and they tried to clean it away - Auto Repair Near Me - Huntington Beach, California

See all

If I could give 0 stars I would. This is not my first time at this store and my previous experiences have been fine. Brought my truck in for an oil change today and when I came back to pick up my truck they said there was a small spill on the vehicle of oil they tried to clean it. I go to the parking lot where they parked it and they must of sprayed 1/2 my truck with oil. Oil smeared all over my hood, windshield, driver door, driver passenger door, the trim around my windshield is now ruined and oil stained. There's a large scratch with paint missing at my drivers door ( was not there before hand) and my bed rail trim is oil stained. My vehicle was detailed this morning and spotless 20mins before I brought it into this store for service. No manager on duty and no one could reach a manager. I spent over $200 on an oil change to get the vehicle back damaged and not one person taking responsibility. read more

See all

I don't recommend this Jiffy Lube location. I went in for my annual Uber/Lyft safety inspection. Leslie the cashier tried to scam me to do 2 safety inspections. She claims that Uber/Lyft use to two different safety inspection documents and it would be a extra 47 dollars to do a safety inspection for Lyft. WRONG uber and Lyft both use Jiffy lube to inspect drivers cars and it's the same document. My car pass inspections and I uploaded the inspection sheet to Lyft/Uber without any issues. If you are a driver for uber and Lyft all need you need is one inspection document for 47 dollars not 94 dollars. Be aware of Leslie don't let her try scam and steal from you. read more

Update the hours. Pulled up 10 minutes to six on a Saturday yelp said the close at 7pm. The guy waived me off said they were closing in ten minutes. I mentioned the hours on yelp said 7 he said he's not in charge of that. read more

Normally I take my Honda CRV to the dealer I purchased it at. It's 10 years old and still great condition. I get all scheduled maintenance and never cheap out on my car repairs or put things off. I was in a time pinch and headed to Big Bear the next day when of course my oil light comes on. I did not want to go on a vacation with mountain driving putting stress on my engine so I figured I'd just stop in to the jiffy lube and get a basic oil change in my time pinch. What could go wrong? I also had just run out of wiper fluid so ok timing on that! Well I had the oil change done 12/28. Everything seemed in order. I was annoyed on completion after specifically mentioning to refill my wiper fluid I pulled away and it was still empty so I had to make a U turn and go back to have it filled. Fast forward to This week on Feb 8Th I notice oil leaking from my car. My driveway is very clean so I know it hadn't been leaking over a period of time. Also it was dripping visibly fast. So I thought great, the time has finally come and my 10 year old car developed some big oil problem that's going to cost me a grand. I drive to my normal dealership. They see it actively leaking. Since my oil change at jiffy lube was about 6 weeks before I didn't correlate it. Well after they checked it out, turned out it was the oil change. The ring the filter is tightened onto was not lubricated with oil correctly and had dry spots, there were dents on my filter where they used a vice grip to over tighten. The dealer mechanic explained the process of correct lubrication of the ring and hand tightening which should never leave clamp dents in the filter. As the pressure built up over the weeks the oil finally made its way out. I was so relieved no major expense. Everything else was perfect in my engine. They cleaned the oil as much as feasibly possible that had leaked and had to complete a new oil change. Everything corrected. Of course now I've paid for a second oil change, plus the time of taking it back in, and cleaning my driveway spots at home, plus the extra $75 to diagnose it. I don't think anything malicious happened and not worth my time to go argue over a refund for shotty work. I would feel bad if this is someone in a money pinch and they could not afford the repair and this the reason for my review. I will never go back or refer anyone to them. It's not like I drive a Tesla. A botched job on a basic Honda oil change shows a lack of training or incompetence. I looked up standards for dented oil filter and that should never have been left in my engine regardless if they had installed it correctly. read more

See all

they dont open at the time the sign says they open. had to go to work and find another place to get a oil change.

Left review on June 8, got response back from them to contact them with phone and availability, did so, and still have not heard back.... Guess i am not surprised.... See the photo of the damage to my driveway read more

Jiffy Lube Oil Change - Oil stains from their work - Auto Repair Near Me - Huntington Beach, California

My cars next oil change is due 7000 miles ago according to my sticker they gave me when I left... said they checked fluids and topped me off but checked my coolant and needed some... I gave them 3 stars cause I feel bad and the kid that told me it'd be 20 minutes probably believed it... seems like the guys running it really couldn't give less of a shit and I'm not one to review places but I checked my coolant and oil level after because I wasn't even sure that they did anything... don't have high expectations read more

Customer service sucked. The guy who helped me was very dismissive and almost condescending. Tons of places to get an overpriced oil change. I'll think twice before going back. 4/20 - I get a response from Jiffy Lube telling me that I had to do more work to solve their issue by emailing people in their company to ask them to call me to discuss. Interesting approach that they can't just reach 5/1 - still nothing else from them. One response must cover them I guess. Well I will get my overpriced oil changes elsewhere. read more

I always had my car serviced at the Jiffy Lube location on Newport Bl in Costa Mesa. I recently moved to Huntington Beach and went to this location before I went on a road trip at Xmas. I always uSe the standard oil change, never with an issue. This time they told me I had to get synthetic oil or they would not warranty the car, or that the manufacturer would not warranty the engine if I did not use synthetic. Even though I knew this was untrue, did not argue, and told the kid it was ok to do the synthetic, he told me he would give me a $20 discount. When the car was finished , in a very reasonable amount of time. Somebody else came in to ring me up, of course,no discount. I argued with this guy and finallly got the discount. Be careful I did not realize the locations are franchises, these people flat out lied to me, and by reading other reviews I see I am not the first. BEWARE. read more