Received a call from management, they corrected an error and super pleased. I was charged my…read moredeposit when they have a program that assists military families that are on the base storage waiting list and was refunded my deposit. I do appreciate the follow up and correcting the error. Thank you!

My husband and I requested a spot for our tractor to be stored at last minute literally within…read more24hrs of a notice and Amanda was amazing!! She quickly replied and got us squared away. We paid and was able to park our semi truck the next day. Very reasonable pricing especially with all the security features they offer. I'd park there again and recommend it to everyone! They have excellent customer service!

Needed a storage unit until our house was ready, this seemed like a clean place. We went there…read moreweekly to swap out clothes for the 4 weeks of us using the unit and every week we saw the same dead mouse when coming in the building. We've notified the front desk, customers serve as well As left a message with the district manager. We are at week 5 and the mouse is still there. Also, very difficult making online payments, and never anyone in the office during operating hours. The photos were taking each week. One last thing is smelled like spoiled food as well or vomit.

The office seems to be never open. Even on the hours they are supposed to be, there will always be…read morea sign that says come back in one hour. The Website for payment always issues and you are lucky if you can ever get customer service on the phone. When I finally did they said my issue had to be resolved the next day after 1 o clock when the on site office was open. THEN WHEN THE WEBSITE does not even work for payment you get locked out. Even only one day late when the friggin office is not even open! Hate this place, rating it the most inconvenient.

THE GOOD 1. Our unpacking crew of Jorge, Johnny, and Miguel…read morewere TOTALLY professional, friendly, helpful, and showed great and positive qualities as people. They were careful with unpacking and carrying items into our house, thoughtful in where to put things, tidy in their dress and manner, and through conversations revealed fine Christian beliefs and love for their families. 2. Johnny, from the unpacking crew, also was present for packing. He did things I'd not seen before in effort to protect our items. For example, to keep tape adhesive off of items like furniture, he put one wrap of tape upside down first, then wrapped regularly. 3. Office staff are friendly and helpful. 4. The company is safety conscious, limiting the number of hours of combined packing/unpacking and driving. This was very nice to see, irrespective of potential additional cost. 5. Regency fills the gap for medium-distance moves. While Mayflower told me they have a minimum 1,000 mile distance, Regency handled our 300 mile move. THE BAD 6. If you use Regency, they pack almost too fast, so you need your advocates in every room where active packing occurs. This is because we found things mixed up between rooms, and it wasn't because we'd moved them. I found a small TV from my wife's office in with small stuff from our garage, and stuff from my office (upstairs) in boxes of her stuff (downstairs). Also, some of my wife's medications ended up missing. We've opened every box, and they've not appeared, nor has items from my office desk. They might still show up, but like I said, every box has been opened. 7. Had other packers followed the method Johnny did to protect from the damaging effects of tape adhesive, the finish in our china cabinet would not have been pulled off. THE UGLY 8. Julio of the packing crew was not careful with packing and some of our items he packed arrived damaged. For example, he put a box against the flat part of a shadow box. Had the surface been glass, it would have shattered; that the surface was plastic, it only broke. He was not friendly and neglected to pack some items that I had to put in our car and drive to our new location. 9. When I sent the company representative, Cliff, pictures of the damage, I never heard from him, and it's been over a month.

Another successful move using Regency Moving. Miguel, David and Victor are hard workers and…read moreextremely pleasant to deal with. If you are moving, don't hesitate to call Regency! I know I will continue to use this company.

I will say that I enjoyed the company and trusted the two guys that came to move my one bedroom…read morecondo into a storage unit. They were personable and very efficient. My drop of one star comes from the estimate. I have never once in my life received an accurate moving quote, so I should've known better- but I over estimated how many boxes I had and I truthfully didn't have a ton of furniture, so I really thought (as did the person providing my quote) we could do it in 4 hours with 2 guys. Not a chance. and this was INCLUDED with me helping a ton. I pushed carts, I carried shit... I was actively working alongside them. It ended up being fine, but I really think I would give 5 stars on demand to any company that could actually provide an accurate quote. It's never once happened and I've moved a LOT. I also think the company needs to better be able to advise when the crew is coming- especially when you're the first move of the day (I asked). However, the two guys worked their butts off. They very neatly stacked and organized my stuff in the unit. They were "yes ma'am" and all and really just nice, hardworking men. I appreciated that after some real disasters in the past with 2 Men and a Truck (never again) and Metro Delivery Group (also never again) and JK movers (unless you want to pay triple for no apparent reason!). All in all, it was a very decent experience, when moving sucks anyway. I will 100% use them again- and just ask for a more realistic quote.

when I made the move appt for the grandfather clock intake person did not tell me they don't move…read moreclocks so assumed all good. when the clock was moved the pendulum could not be reattached and had to call service tech and praying the clock can be saved. if you schedule a move ask them if they have crew trained enough to move certain things like an antique clock.

Love this place. Kristen is super helpful and knowledgeable. Highly recommended. 6 stars.read more

I had some idea of the storage I was looking for -excess furniture. Kristen ran me thru the various…read moresize options and gave me all the information. I signed a monthly agreement and got my passcode right away. All my questions were answered, got a tour and found the location of my storage unit. Very straightforward. Would definitely recommend to others in the area

Overall Great experience. Store Manager was super helpful and answered all of my questions…read morethroughout the rental process. Would definitely use again & recommend.

Facility is clean and seems pretty secure. Staff was helpful and the process quick and easy. Beth…read moreis very knowledgeable and quickly answered all my questions.

Met with Jessica. She was very informative regarding the rates and the units available…read more Mini Price Storage doesn't change their monthly rates every three months like the other companies - they also have a moving truck to use free of charge (ONE TIME ONLY use) clean easy to access and nice customer service. I would totally recommend this company for your storage needs

Everything is nice and good to rent with. But my problem lies on their communications. If you want…read moreto down grade your storage like mine, that has less items on it, they would say they will contact you when there's an opening, But they never did, I went inside and asked, they said they have one yesterday but a person looking for one came in to rent. So we gave it to that person. So basically what they say they would do is not very trust worthy. Promises are meant to be broken for them. Money is more important. Not your trust.