We placed a large to-go order from Bella Napoli this past Friday (May 23rd), and unfortunately, our experience was very disappointing. First and most concerning--there was plastic in one of the dishes. I initially mistook it for a sun-dried tomato and actually tried to eat it. After realizing the texture was off, I unwrapped it and saw it was a whole piece of plastic. That's completely unacceptable and raises major food safety concerns. On top of that, my grandfather ordered the Penne Rosa--actually, we ordered two of them--but one came out as a completely different dish. We still have no idea what it was. It wasn't necessarily bad, but it definitely wasn't what we ordered or paid for. For the amount of money we spent on this order, the quality control and attention to detail just weren't there. Really disappointed, and we won't be returning. read more

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Love love the staff. Food is delicious! They are always accommodating when modifications are requested on dishes. Eat here weekly!

Food was rich and heavy but still good. Atmosphere was nice, service decent, not super authentic Italian, but good. Being your own wine is nice, they will open it. read more

The service here is always really great here, all the staff are so helpful and friendly! I've been to a lot of Italian restaurants (as that is my family's favorite type of food), so believe me when I say that Bella has the absolute BEST garlic knots! (thier other food tastes great as well ) Bella Napoli isn't even crowded, so there's never a wait, even if it's last minute on a Friday night. Bella's calming atmosphere and exceptional service make it a family favorite in my home, and in the homes of any of our friends who come to dine with us!! read more

Food was very good prices are good atmosphere was nice service was very good parking was easy

This place is a treat! We've ordered a few times before and each time is consistent and they have super fast delivery. The pizza is crispy and arrives hot and they allow you to do half and half which I love. We've had pasta from here and that is superb as well. Highly recommend if you're looking for good delivery and solid pizza. read more

Bella Napoli - Half veggie half pep and black olive. - Italian Near Me - Rockwall, Texas

We went here a few weeks ago and ordered a white Florentine pizza and a pepperoni pizza. The white Florentine looked as though someone and drop kicked it across the floor. I mean all the toppings had slid to one side and beyond that it was a soggy wet mess. It was completely inedible. This is the first time I've had to ask myself-- "Do I have to open each box of pizza at the store to make sure they're not screwing me over?" Maybe I trust too much. HOWEVER, their saving grace was that we also ordered a pepperoni pizza and that was actually fully intact and quite good. A bit greasy, but overall not bad. Good news is we've been back a second time and it seems if you stick to a simple pepperoni you can't go wrong. read more

We had ordered pizza via GrubHub a couple times but was excited to get it fresh out of the oven. Our first attempt was a Saturday night. We showed up 30 minutes before close and I was quite disappointed with how we were greeted. It was almost as if they didn't want us there so they could close down early. We decided it was a sign and left before even seated. But, we decided to give it another try. And, we were glad we did. We were meeted with such a cheerful young lady. We ordered the mozzarella sticks and had Alfredo sauce to go with the awesome bread. Our pizza was the meat lovers and it was fantastic. And huge! So glad we tried again and we will be back. Super tasty pizza, byob and killer bread. read more

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Best pizza and service I have ever had. Definitely recommend going. I love how it feel like a true Italian restaurant. They really make you feel like family. It feels cozy and welcoming. read more

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Just wanted to leave a review for an amazing pasta place in rockwall, I went tonight with my husband and toddler and we both ordered pasta dishes! Incredible!!!! The garlic bread knots were the main show! So fresh and flavorful! I'm not too sure on what a review is talking about with bad customer service! All the girls were beyond sweet and helpful with any questions AND properly trained on the menu! We always come and leave satisfied! Hope this helps with anyone wondering if they should dine here! It so worth the price/ service/ and food!! Thankyou Napolis for a good pasta place in rockwall !! read more

It's a solid three - nothing amazing here on the menu, but the ingredients are fresh. Salad dressings are made in-house. Staff is friendly and comes by the table often (at least on a mostly dead night). Prices are decent, and won't break the bank. read more

Love this darling little local spot! Quick and easy and yummy! Fettuccine Alfredo yum! Lasagna yum! Pizza by the slice even But wait for it .. the garlic rolls!! Oh my! AND BYOB!!!! read more

Food is always fresh and delicious!! This is my go to place for pizza. Service is always great too! read more

Bella Napoli - Large Pepperoni Pizza - Italian Near Me - Rockwall, Texas

Love their pizza and pasta! Best Italian in Rockwall's hands down! I get the chicken parm with Alfredo :) read more

Bella Napoli - Margherita Pizza - Italian Near Me - Rockwall, Texas

Really good food and service. Love the ambiance and, did I mention the food? It's great!

Delicious New York style pizza and very friendly employees! We eat here every time we visit the area.

Here's my take - Location- in a weird strip mall. Arrived on a Saturday around 6pm no crowd, seated right away Inside - old, sorta dirty Service - attentive, respectful, nice Food - delicious. Husband ordered chicken parm & it was SO good. I ordered Eggplant Parm and it too was delicious. Large portions & garlic rolls were Devine Drinks - none it's BYOB which I absolutely hate and makes me never want to return unfortunately Overall - great food (have it delivered so you can enjoy it with a martini from home) skip going in Two stars just because the food should be great.. they offered nothing else to make them special. Solid 2 stars nothing more read more

This place is a GEM ! Service was 5 star service, my waiter ( wish I got her name ) was top notch and absolutely amazing! Pretty sure she was a manager since she was the only one handling 5 tables during lunch like a pro! Definitely will be back read more

Bella Napoli - My son loves this place - Italian Near Me - Rockwall, Texas

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Tortellini alla pana...pink sauce, is awesome! Pizza is awesome! Great service and fair prices. We will definitely order from here again.

Service is good but the food is awful. The chicken in the chicken parmigiana tasted like it was made a week earlier, frozen, and reheated. Inside and outside of the restaurant is also dirty and poorly maintained. read more

I ordered a pizza through Grub Hub and the restaurant messed up and put incorrect toppings on the pizza. They blamed Grubhub instead of taking care of the customer and owning their mistake. They offered for me to come pick up my pizza after I already paid for delivery and refused to send someone out to correct the error. Not to mention, I got hung up on twice while waiting for a manager that avoided coming on the phone. Absolutely unacceptable service. Sub par food and will not be returning. What a joke. read more

Food was very good! Pizza was good with toppings nice and hot! I did not like the bruschetta it was too much bread.

A hidden gem in Rockwall! The pizza is always delicious and New York Style so it is huge! The house dressing is to die for. Tastes homemade and one of the best house dressings ive ever had. The garlic bread rolls could not be more delicious! Lastly, my favorite has to be the tortellini ala pana is my guilty pleasure. Love how homemade everything tastes and service is always top notch. Not to mention.... very affordable! read more

Great Italian restaurant with outstanding food and the service can't be beat. Love there pizza.

The Staff Was So Friendly ! NEVER Had to Ask For a Drink Refill ! Our Waitress Zana We Will Ask For Again ! She Was Wonderfully Attentive and Can Really Tell She Loves Her Job ! Owner Also Came Out to Ask How The Pizza & Lasanga Tasted !? The Best Pizza and Lasagna We ever Had ! Best Part is its BYOB ! Bring Your Own Wine Bottle or Beer !!!! LOOOOVED IT ! read more

Terrible manager! Horrible customer service! Extremely rude and nasty man! While I'm not totally sure, I suspect his attitude is racially motivated. He was nasty to me twice when I went there to pick up takeout. First time he followed me around, giving me suspicious looks even to the bathroom door. Second time he glared at me sternly, didnt return my greeting until I left. The third time, he refused the waitress handing me my food and shouted at me to walk up to him and collect it. When I confronted him about his behavior, he said "if you don't like my attitude, stop coming to my restaurant!" read more

Bella Napoli - Italian Near Me - Rockwall, Texas

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First time diner, yummy pizza, homemade salad dressings , yummy yeast rolls, generous portions we will be back

Zana needs to train her staff to know that "I don't know" is not the right answer when checking on the status of a order regardless of if it's delivery, dine in, or pick up. Terrible customer service. She doesn't need to be in the restaurant industry. read more

Only because I have to put a star they get one... I stopped eating at this location because every time I gave them the benefit of the doubt -especially because I LOVE all the other napolis... it's worse than the time before. Service is trash and honestly.. save your money and energy for the drive to Wylie or rowlett location. read more

New to the area and have tried a couple other Italian joints. This was by far the best we have had. Chicken Marsala and meatball parmigiana sub were both on point. Service was great. Will definitely be back. read more

If you want fresh home cooking Italian then this may be your place. It has been run by one family for at least three decades in the same location. Is it fine dining? No. It is family and the staff treats you that way. It is rustic interior and great food. I eat there once a week. Food is very consistent and good. read more

I only give it one star because of the horrible owner. Had the WORST experience with the OWNER (according to him) of Napoli's Italian Resturant in Rockwall on 205/Goliad. I've been going there for more than a decade and have never had such a horrible experience personally. Not with the food anyway, but this time with the arrogant supposed OWNER. I went in, ordered to go, and had a wonderful conversation with the two young ladies working then the owner walked in. I got my food, walked to my vehicle with the HOT food burning my hand because they didn't put a plate under it (no problem); however, it didn't feel like I received the rolls that usually comes with the pasta. Because it was so hot, I didn't bring the food back in, but was told I HAD to by the "owner" so my hand was burning again bringing it in. He got upset when I dropped the food on the "bar" and told me not to drop MY food that I paid for that was burning my hand then didn't even give me a chance to say that before berating me like a child instead of a long-time PATRON. I checked the bag, there WERE rolls. Fine. So I asked for a plate because it was HOT. He offers more rolls and I said no, but asked again for a plate for UNDER the bag. He kept opening my bag to look. Why? There were rolls and I admitted my mistake. I only asked for a plate under it again and again. He then tells me to calm down. My HAND WAS BURNING. I told him no, I won't. Then he says to stop yelling at him. I informed him I'm a patron who's been coming here for a long time and didn't deserve him speaking to me like that. Instead he told me I was no longer welcome in his establishment and kicked me out. So, he doesn't want a Navy veteran who supports the community and volunteered to protect this country and his rights to own that restaurant. Fine, there's another Napoli's or Italian restaurant near by. I hope other veterans and patrons feel the same as me and do not patronize this establishment again. Too bad too because the food is amazing, but not because of the owner. read more

This place is amazing!!! Best pizza in town!!! It is so underrated. The staff is amazing and friendly!! They act like they enjoy working there. Pastas and salads were great. I have ordered from all of the Italian places in Rockwall (Rowlett too) and this one is a hidden gem! read more

So this place isn't dynamite BUT it's solid Italian food that will leave you coming back for more. I haven't had anything bad here and I go at least twice a month. Service can be slow sometimes, but they are super friendly. House salad dressing is great. Spaghetti and meatballs, lasagna and ravioli are really good. I've had several of the chicken with white wine or cream sauce of some sort, good too. I haven't had the full blown Alfredo tho, so I can't give you the details on that. All full of flavor and good. I would say on the north side of Rockwall it is the best for down home Italian food and that's why I like it! read more

Passing through on a Friday evening, this was the first place I found that had available parking. Service was slow but friendly. Typical menu. Nothing fancy or unique. I had the chicken Parmesan, it was hot, and tasted great. Portion was large enough that I ate on it the next day. If you want a consistent meal, this may be your place. Nothing fancy for sure but I feel like you would know this going in. Definitely don't expect to be wowed but give them a try for sure. read more

This is likely our new local Italian place. We just moved to Rockwall so we are still exploring. The food and service was good. The portions are very large. It's not much to look at just tucked in next to the gas station but worth a visit. I'm excited to go back and try the Za. BYOB (which is a new thing for me but wanted to share) read more

napoli is my go to place for my Italian craving in rockwall!! its sooo good!! the Alfredo is the absolute best Alfredo I've ever tried!!! and the rolls omgggg my favorite!! if you haven't yet it's a MUST TRY!!! not to mention the service is always exceptional and so warm and inviting!! I won't be going any else for Italian food except napoli in rockwall!! read more

Great pizza! Our daughter brought some and it was great! A few weeks later we picked a pizza up ourself, still great! Try it! You'll love it! read more

Let me say that this Napoli's is not affiliated with other Napolis. Yeah Eddy, we get it. LOL. My wife and I were interested to try out this "hole in the wall" location along Goliad next to a run down gas station. Inside, the restaurant was your typical lower end southern Italian place... dark lighting, worn seating, a small bar and hand painted murals on the walls. Fine with me, I come for food for pretty much any place under $20 per person. Service was average to good, no complaints really. Garlic Break was free, plentiful and filling. Had to ask for it, but she said they bring it out after your order is placed. I was hungry, so I wanted it quickly, ha. The side salad was actually really fresh and delicious, I loved the house dressing. I got a spicy chicken platter, not sure the name, its the one with jalapenos. I uploaded a picture of it you can find on the page photos. It was creamy, spicy, and unique. The owner/cook came by and made sure we liked everything. My wife got a to go box and they boxed it up for her... a nice touch of class at a place only charging $8.99 per plate on average. I was surprised by this establishment, and would return for sure. Its not too much to look at, but the dinner was really great, and a good value. Happy I came by! read more

Bella Napoli - Italian Near Me - Rockwall, Texas

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They used to be real good, years ago. Now, not so much. The owner is rude too, when you bring it to his attention and will tell you not to come back. Not that we needed to be told, we won't be back. Too many good Italian food restaurants to waste your time with rude people that are in the service industry. Try Luigi's just up the street from them, now that is good food and service over there. read more