I went in to get an estimate on fixing my front bumper. The estimator realigned the bumper in less…read morethan 10 minutes. The estimator also cleaned up a grease smudge on the driver side door. AND THIS WAS ALL DONE AT NO CHARGE!!! The next time I need auto body repair I will go Gerber in Buffalo Grove and no where else.

i would not go back or recommend this place. They fix my soin's car back in December last year but…read more3 months later the bumper was popping out, my son had call multiple times and he even go there and every time they just give us a dumb excuse. Don't recommend it at all

Safelite happened to be partners with my insurance, so I feel like I didn't have much choice,…read moreespecially because this location is 2 minutes from where I live. I had gotten a few quotes upwards ~$100 from a few other places before thinking about calling my insurance about it. I swear I had paid like $15 at some point in the past few years somewhere back in Ohio, but maybe I'm misremembering. This is more a testament to my insurance than Safelite, but I didn't have to pay any deductibles and the lady who helped me over the phone to schedule the appointment was super pleasant, accommodating and efficient. As for this Safelite location, my appointment to get a small chip on my windshield repaired was at 8am as it was opening. A couple walked in right in front of me to drop off their car for another appointment, which took a good 5 minutes, then it was me. The lady who was helping us was perfectly pleasant even though it was early in the morning. I have very low expectations of people's moods when opening their shops in the morning, but I was pleasantly surprised. She even let me sit down to have my McD breakfast inside! LOL (Never expected them to say no, but you never know...) The job was done in less than half hour, which was on point to my expectations. As per usual, they gave the speech about how crack repairs are never perfect and you'll be able to see the remnants of the repair. It was to be expected, so everything was fine. All in all, I was super happy with the service!

I was charged double my quote from $300 to $600 for a rear view windshield replacement. When I…read morecalled to get this straightened out, weird and rude lady on the phone interrupted everything I said and wouldn't resolve the issue at all. Arguing off of the first sentence. Terrible customer service, terrible resolve. Super unprofessional and after the call, she cancelled the appointment without my permission. TERRIBLE EXPERIENCE

I definitely recommend Gerber Auto Body and Glass…read more I have used them personally and through my prior business. They do great work! Very professional and courteous !

Had a great experience working them. I took my car back for some warranty work after some slight…read morepaint defect after 4 years and Robert in the paint shop went above and beyond. He made the car looks like new again! Would go back.

Car was completed on time as promised. Gerber made all the arrangements with the rental car agency…read moreand coordinated everything with insurance. Work on the car was done well with no issues...and car was delivered clean and even the tires were dressed.

After getting into a fender bender my insurance referred me to this Gerber location. Top notch…read more Did all the communications with my insurance. Gave me reliable time frames for work completion. 2 months later had one minor issue. They took care of it day of. Great work and great service!

I had a crack across my windshield. Sergio came and replaced it. He was respectful and hard…read moreworking! He even thought to remove my current vehicle stickers from the old windshield for the new one. The service was quick, very neatly done and I give 5 stars to Sergio! The communication from the company was thorough and timely.

This isn't my first rodeo with Safelite…read more Would you believe I had two windshields replaced in the same year, not to mention a service call to repair a chip? But anyway, it would be logical that Safelite would be familiar with my model of car. So the second time I called Safelite, I had pushback that they couldn't replace my windshield. Then they called me back with an appointment. They called me yet again to schedule an appointment at another location, over an hour from my house, for 8 am. I received a call the very minute I was going to leave my house for my 8am appointment (mind you, it's an hour away), that my repair couldn't be handled at that location. Very frustrating. This ends well, however, because I was able to have my windshield replaced at this Morton Grove location. And before I could get cracked windshield #3, I sold the car. TLDR: lots of back and forth to get windshield repaired. Also, cost of windshield was $2500, so you can understand why I wanted to go through insurance and use Safelite. Also: trucks and landscape trucks driving on Edens without covers = bad.

Their service is great and I recommend. Definitely will go back and use their service.read more

I was very happy with their service from the start until the finish of the work…read more I had intended to get my windows tinted "eventually", but I just bought the car and didn't really want to take on another expense right away. However, my new car got dinged days after getting it and they were able to buff it out pretty easily. I was able to find the spot the work was done, but it took me a minute. I would be shocked if anyone who was unaware could even find the spot. While I was there, I also had my front two windows tinted while I waited and they did a good job. However, when I got the vehicle home I noticed that there was a decent bubble in the front driver side window. I contacted them the next day and they said to bring it back so it could be redone. At no point did I feel like they tried to push off the responsibility or try to get away from standing by their work. They fixed it no questions asked. I have no reason to believe that they wont also honor the lifetime warranty that they offer on their window tinting.