Family owned, operated & easy-to-do-business-with…read more Purchased a used SUV and set appointments when it needs service. Nick and Judy are best-in-class. They run a pretty neat bustling business with a good selection of interesting vehicles and an auto shop that makes a process engineer smile. Luxury Imports Auto is great place to buy a used car or get a vehicle serviced.

Judy and Nick are very nice people, answered every question asked. Nick is an expert on cars and…read moreresells quality cars. Buying a used car from them was the most pleasant car buying experience I have ever had.

This place is AMAZING!! We have been servicing our 3 cars here for over 10 years. They are truly…read morethe best and very honest! Can't say enough of how much we love Gus!! He treats my mom's car as if it were his own mother's car. There have been many times I think I need something done and Gus will check it out and say its fine.. Or it ends up being a small fix. There have been times he'll look at my car (old Saab) and not even charge me. Can't say enough about his character and how trustworthy he is!! Very busy place but you feel like your the only customer! Thank you Gus!!

I moved into the area and did not have a place to bring our family's vehicles. The dealers…read morediagnose, give you an ultimatum and then soak you. Gas stations tend to find a string of things and you never escape them or their low standards of servicemanship. Gus & his family's service station is the stellar exception. He has saved me thousands of dollars through the years all the while keeping our vehicles running in top form. If something is beyond his scope of service - such as requires special tools specific to your vehicle that only a dealer has - he'll tell you. He'll also tell you about common problems, fixes or things you can ignore from the things he's encountered with the vehicle you own. Good luck getting that type of information from a dealer's shop or one of the many gas stations that can't keep a mechanic longer than 3 months. This approach allows you to make choices about how best to handle your vehicle's maintenance - fix, defer, go to the dealer, ignore, sell. As an example of his commitment to satisfied customers - the one time - out of many, many times - I questioned if something 'was completely fixed' because I heard an unusual noise after picking up the vehicle - he pulled a vehicle out of his bay, took my vehicle right back in and reinspected it on the spot - together we found that it was just a bit of rust on a brake drum which was not the repair he'd been asked to do - but he removed it anyway - without charge. Thereafter, the car ran like a top. He is not cheap, you don't want cheap when it comes to something you ride in at express way speeds, but his rates are extremely good and he is fair. His work is thorough, well done and reliable. If he does some work, there will, as it should be, be a charge. However, if it is something that takes just a few minutes, he'll often give you a pass. Unlike dealers that charge you an appointment fee and then increments of hours. Over the years I have come to trust Gus and his family through my experiences with them. If I moved but still remained in the area - I would continue to bring Gus my business. When people ask me "where do I bring my car"? I give them just one person to call, Gus and his family. Efxaristo, Gus!

I wish i could give this place 0 stars, here we go. I took my car on a Monday morning to this shop…read morewith a check engine and VSA light problem. Thursday I get a call saying that my car is ready, i go to pick up my car and immediately i notice a giant goober on the outside of my car door. I needed a car wash anyways so no biggie.. also they lost a plastic piece that goes in the middle console. Big eye sore to look at. The owner of the shop "Freddie" tells me that he changed two solenoid switches in the transmission and it would cost 335.72 i pay the man and go about my business park the car home and plan for my next week of work i have to catch up with. Saturday comes i take a ride to a nearby suburb and midride all of the lights on my dash turn on. I call Freddie back and tell him the problem and he tells me to bring it back Monday morning. Monday morning i bring my car back to the shop and once again explain what the problem is with the car. I also tell him that i need the car back so i can work. Im losing money every day this car is with him. I leave the car and go back to waiting. I wait till Wednesday go and check up on the car on Wednesday, the car is parked outside not being worked on. I didn't say anything, i go home and just wait for his call. Friday comes he calls around the evening time and tells me that he doesn't know what is wrong with the car but that he noticed that I needed my brakes changed and tires rotated. By this time i was tired and frustrated by their lack of fucks. I told him to fix the problem that I took it there for and to not worry about those issues at the moment. He keeps the car over the weekend Monday comes i take a long walk to the shop to see the work progress and low and behold my car is parked in the same spot that it was on Wednesday... this time covered in snow from the passed few days of snow fall. Nobody has touched my car in days. I talked to one of the "mechanics" in the shop trying to locate Freddie and and he just hands me my key like we tried... After i pull out of the shop parking lot i notice all of my lights on the dash still on and cigarettes in my ashtray. Fyi i don't smoke. I call Freddie and tell him that i am dissatisfied with his service and that i would like a refund. But he declined to refund only offering to leave my car with him some more time. It's already been two weeks of my car sitting in his lot so thats a no go. That same day i take my car to a shop on Montrose that specializes on imports. The mechanic in the shop puts a computer to my car and two hours later tells me that he will fix it for 90 dollars. My car is back with me on the same day with no problems. i really got screwed by Freddie never again will i go to him. It was my mistake but by me sharing this experience i hope to help others avoid scammers like this dude. Im currently writing a letter to the BBB. this was my first step. Take care all.

I don't quite understand the negative reviews. Freddy's New Auto City (The shop on the left)is the…read morefinest in automotive care and is especially great for those of us who have a little bit of experience in automotive arenas. I have been coming here for years and I am never disappointed with either the service, the time frame, the cost or just the general atmosphere. If you want your car taken care of the right way, with no mistakes and no funny business typical to most mechanics, you must try this shop. I have gotten everything from oil changes, to a new radiator, a water pump, brake lines, wheel bearings and hubs, A/C, transmission flushes and so on over the years with my car, and they brought it back to life! It was once a meager automobile with no potential, and now it is stunning in performance and reliability at 110K miles. This is one of the lesser known small shops in Chicago, but if you want personable and really affordable service, and honest work done, this is where you must go! I live near Wrigley Field and drive all the way up west just for the great service provided here. I highly recommend visiting this shop if you want your car repaired or tuned up, you will not be disappointed. I hate seeing people get cheated from automotive repair shops so often, so its refreshing to be able to recommend them to one that isn't out to empty your wallet. Remember, Freddy's is on the Left.

I had a very pleasant and easy car-buying experience at Bob Waterson Motorsports. I found a car for…read moremy daughter within my price range, and Joe was very honest and helpful pointing out all the positives and negatives of the car. I felt like we were treated with honesty and respect. The entire transaction from start to finish, driving off in the car, only took an hour. Highly recommend this little gem of a dealership.

Buying a car is a long and arduous process, especially when buying used. There are so many things…read moreto consider, which makes for a stressful and tense experience. Bob goes above and beyond the call of duty to ensure that, despite the inevitable long day, you leave happy and relieved. I had quite an atypical experience with a car I bought from him, and Bob did everything in his power to make sure I was happy with my experience. If you want to buy a used car in the Elgin area, this is the place to go. 11/10: would recommend.

Outstanding service. Fair prices. Crazy Ron's is a Waukegan Institution. Providing friendly honest…read moreto goodness service since 1971. The big box tire and service centers don't even come close. I've always had a pleasant experience taking my car here and highly recommend bringing your vehicle for tires or service. Ron and his crew are the best.

Sadly, it's now permanently closed, as of summer 2019, after years of excellent car repairs. The…read moreowner decided to retire.

Worst customer service I have ever experienced in my life. We went in on a Tuesday, looking at a…read moreused expedition. After test driving the car, we realized it had some serious mechanical issues. We were still very interested in the car and had talked to the owner of the dealership about fixing the mechanical issues and then we would purchase the car the next day. The next morning we kept trying to get ahold of the owner, but we were only able to get a mechanic on the phone, who said he was only instructed to fix one of the problems we had spoken about with the owner the day before. After a few more hours of not getting a phone call back from anyone, we decided to stop in. The owner was in the office and tried to make excuses for why he had not returned our calls. When we asked if the issues with the car had been addressed he tried to convince us there were no issues and that the car was in perfect condition. My husband, a mechanic himself, knew there was something wrong with the car. The owner obviously thought he could sucker us into buying the car and not fix whatever problem there was. When my husband tried to shake his hand and say thanks anyways (because we might have come back in the future to look at other cars) , the owner refused to shake his hand and told him to " just get the hell out". We were shocked that he was speaking like that, and we started out the door. As we were walking out he yelled after us, trying to provoke my husband, saying "you can't even pay for this car yourself you f@#&king mooch, you have to borrow money from someone else." Which is completely untrue. We wanted to finance the car as an opportunity to build our credit, even though we could have paid for it outright. Needless to say, after that rough exchange of words, we will never be stepping foot on that lot again, not recommending them to anyone. Beware working with this dealer, as they are rude and extremely unprofessional.

Ed Dunne is a well polished shyster. But he hides this perfectly during the sales process. (Or he…read morewouldn't get many sales, of course) We purchased a 2005 Honda Pilot that after the first 2-3 weeks started sounding like metal on metal when we braked. The brakes were bad all the way around! All 4 brakes! The mechanic said when he inspected it that they were metal on metal when we purchased it. So he sold us a car with unsafe, terrible brakes. Metal on metal, no pad left on any of the brakes. Cost of 4 new rotors and a brake job: 800.00$ Ed Dunne, when confronted about this, claimed the brakes were "just fine" and called me and my fiancee liars. Ed Dunne sells unsafe cars to unsuspecting, trusting people. Please think about the type of person who would sell anyone a car with 4 bad brakes... Only the worst type of person would sell a car with 4 bad brakes to anyone. He couldn't care less if they get in an accident and become crippled or die. If he did, he wouldn't be selling a car with bad brakes. But he made an extra 800 bucks! See how well that works for Ed Dunne? The man, seriously, has no conscience. Long story short: If your even thinking about doing business with this man, Ed Dunne, simply hit the gas and keep on driving till you find another dealership. He lies, cheats people and sells people unsafe vehicles, all to make MORE profit! He is the worst kind of salesman and the type of man who gives car sales people the bad reputation they often don't deserve. And he gets extremely rude when you call him on the carpet for the shoddy vehicles he peddles to unsuspecting people. He called me an as8hole and told me he wouldn't ever sell to me again. He told me to get the fu*k off his lot. Couldn't believe it! Thank God is all I have to say! Ed Dunne also has a referral program where he gives 100 bucks to anyone who refers a friend, etc, to purchase a car. The person who referred us never even got her 100 bucks. We asked him if she got her money, and he lied to us and told us she did. We called her and asked her and she never got a dime of that referral money. So Ed Dunne is simply a liar. She also told us she purchased 3 cars there and after all the problems she had with the last vehicle, and not getting her referral money, said she wasn't ever going back to that man for anything. much less another car. He does not treat customers well at all. Total contempt would be the best way to describe how he views customers. So between me, her and my fiancee, there is 3 people who won't ever get cheated by Ed Dunne ever again! Ed Dunne is a bad person, with poor character and no morals. That is the only type of person that can sell a car with no brakes to unsuspecting shoppers. Good people couldn't do that because they have a conscience. I myself, couldn't do it. It wasn't a mistake on his part. He knew they were bad. But he made the decision to sell it in its unsafe condition and roll the dice with our lives. It's just how he does business. He is a bad person with no morals. Put his dealership in your rear view mirror now and drive to the next dealership. He will screw you too if you give him the opportunity. Don't! And lastly, Ed Dunne sold us a car with outstanding recalls on all of the airbags without informing us. I guess this is ok, if you want airbags that shoot shrapnel into your face in an accident. Not sure about you, but that's my least favorite thing to happen when the airbags go off. We took it to Macgrath Honda in Crystal Lake and had it fixed for free. Total time: 77 minutes. And that's 77 minutes of free work that Ed Dunne, if he was a good person with good morals, would surely have gotten done prior to selling the vehicle. Especially since it was free. But he couldn't care less whether his cars are road safe or not. All that matters to Ed Dunne is making a few extra hundred bucks on each sale. Safety be damned! He couldn't care less if you buy a car and die a half an hour later because it had no brakes or the airbags shoot shrapnel into your face on impact. He got paid and that's all that matters to this used car salesman. Buyer beware!

AC has an excellent environment from the minute you walk in the door…read more I've taken my cars here numerous times over the years and always find the staff knowledgable and extremely courteous. It's rare to find a business that goes out of the way to take care of their customers the way these guys do. Whatever your needs are you can trust they'll be resolved quickly and effectively. I highly recommend AC to anyone looking for great service or a new vehicle.

I've had three Jaguars serviced at AC Imports over the thirty five years we had live in the Chicago…read morearea. I purchased a new set of tires in the Fall of 2013 in addition to a routine oil change. After driving in early 2014 to our Florida home with no other mechanical work done on the 2007 XK I experienced a serve oil leak from a loose oil filter cover that could have led to a complete engine replacement. The loose oil filter cover was confirmed by an excellent Jaguar dealership in Sarasota Florida. When AC's Vice President was provided this detail he become confrontational and stated that there is no way his dealership could have contributed to the problem. I wasn't asking for anything other than sharing the story, which he had no interest in hearing. This dealership has gone through several service managers and as a long term customer I wouldn't recommend AC to anyone. A Disappointed Customer

scammers do not go here. none of the cars work. this is a junkyard terrible customer service. bad…read moreat business

I Bought a 1979 Trans Am from here. It was everything I expected and more.. They were very…read moreprofessional and would buy from them again on y next purchase. GREAT CAR! GREAT PRICE! Thanks MGM for the car.