Clear communication and a great, fair price. The other big glass replacement companies state that…read morethey need to do recalibration, but Mr Glass said they only need to do recalibration if there is an error after the windshield replacement. I would definitely use them again.

I wish I could give a 4.75 stars. The service quality was excellent and they worked efficiently. We…read morescheduled an afternoon service window, but then during the window, they called to state they wouldn't be able to make it. However, after discussing the rain forecast and my work schedule, they ended up coming out the same day we scheduled in the early evening. It was frustrating for about an hour, but it all worked out.

Very friendly customer service. They fixed my bumped in two days. Very quick and excellent service…read more Highly recommend.

Six years after Gerber in Glendale Heights repaired collision damage on my wife's Ford Escape, I…read morenoticed a handful of spots where the paint was flaking off the car's plastic front bumper. Since the original paperwork stated a lifetime warranty on Gerber's work, I took it back and the location manager, without hesitation, said they would prep and repaint the bumper at our convenience. The bumper looks great. The work was done on time and without charge plus they thoroughly cleaned the exterior and interior of her car. Hopefully, we won't need bodywork in the future but we wouldn't hesitate to use them again.

Odaly's was very patient and informative throw out the whole process. Everything was precise and…read morethey were able to install my rear windshield the next day after receiving my quote. Price was reasonable for the damage I had. Great team you guys have! Thanks again for everything!

Best price when I called around. Was able to come in soon and they did the job quickly. People at…read morethe shop were very nice.

My first experience with them was a total success. Was shocked they work 7 days a week, got in on…read moreSunday 10am. They offer the best prices and only use ceramic tints, which others charge more for vs a carbon film. They actually even beat the price that others charge for carbon. I had my windshield and hatch glass tinted for $230. 50% on the windshield and 15% on the rear glass. He shot me a price of $150 for the 6 remaining pieces of glass on the rear doors and quarter panels. And plan to return next week. The factory tint offers no UV protection or dissipates heat. I already had the front doors done 2 years ago with 30% carbon film, to match the rear factory tint by others.

Quick response, detailed info. Gave all the necessary details that I needed in order to make an…read moreinformed decision.

Out standing service, I had made my valiant attempt at installing a window regulator…read more I almost had it... After 3 hrs. Of toil I called in the experts. He said I had done everything right except 1 hidden bolt...I didn't see. So 35 mins later he found the bolt and I put the car door back together. Great prompt service, highly recommend

The person showed up, and realized he needed help, it took about 4 hours to complete the task, but…read moreit was done, and the windshield is great. They are cheaper then the rest of the campiness i contacted, and i saved about 60 dollars vs the competitors. Would recommended to everyone.

Excellent service, which started from a couple of phones inquiring about their window tinting…read moreservice. They were helpful, informative and offered us to come take a look at a the same car being tinted there now. Upon our arrival, they surely walked us thru the process and tint # options. Talked to us to ensure our comfort level. No pressure and no rushing from them. Thank you for the service!

I had been shopping around the western suburbs to get our car tinted, specifically looking for a…read moreshop that could color-match the front windows to the rear OEM tint and apply a clear ceramic tint to the windshield for heat rejection. Ceramic tint was a must-have for me. After getting a few quotes, Umbra came back with the most competitive price for high-end ceramic tint. A quick phone call later, I was scheduled within two days. The entire process took just two hours, exactly as promised. I have to say their communication was excellent. Prompt responses, along with helpful text and email reminders leading up to the appointment. They even offered a nice referral discount since we heard about them through a good friend. Now I'm considering getting our second car tinted too. If you're looking to tint your car or add protective film, look no further. Umbra is the place to go. 'Til next time, cheers!

Excellent customer service! Very professional and efficient…read morethey replaced the windshield on my Tesla quickly and haven't had any issues.

I went to Safelite in Addison, IL, to get my windshield replaced due to a crack on the passenger…read moreside. After checking in, the technician told me they needed to run system checks on my car before starting. He later came back and said a code came up, and they could not proceed with the replacement, and that I would need to contact my dealership first. When I asked what exactly I needed to tell the dealership, he said he couldn't remember off the top of his head but would send me the information. Four hours later, I still never received anything. When I went back out to my car, I noticed a second large crack, separate from the original one, on the driver's side of my windshield, which was not there when I arrived and walked into the building. I went back inside to inform the receptionist. While I understand that cold temperatures can contribute to cracks, this was not there when I got out of my car, and I was not informed about it at any point while the technician had my vehicle. While the windshield was already cracked and needed replacing anyway, it was extremely frustrating that this new crack was never mentioned to me. The receptionist told me I would be "fine to drive," but again could not explain what I needed to have done at the dealership and said it would be sent to me (which never happened). I then called my dealership myself, and they had no idea what Safelite was referring to. They told me codes are typically addressed after replacement and calibration, not before. Overall, this was a very poor experience with a lack of communication, unclear explanations, and an additional crack that was not acknowledged. I will be going to a different company for my windshield replacement.