"A Picture Is Worth A Thousand Words" Ben Auto Haus Sells Vehicles With Previous Damage / Accidents! Please see pictures of the vehicle and the car history report (shows 1 accident reported) Is this even legal? I made contact via email and Yelp messages, and both times this dealership ignored my questions, in regards to any reported damage / previous accidents. BUYER BEWARE!! read more

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Thank you Ben Auto and to Henry and Paul for great service and a great car! I just purchased my Honda Accord from these guys earlier this month, and it was a very easy and painless process. They were very flexible with me scheduling a test drive and letting me check out the car. They were flexible with a pre-purchase inspection at the local dealership which took longer than expected, and payment and paperwork was very quick and easy thanks to Paul. Ben Auto offered a very competitive and fair price below market value for my car and no negotiation was necessary. This was my first solo serious car purchase for me and I'm very happy I found these guys. Since I bought it, the car has run beautifully over 1000 miles in the first month and there were no issues at pre-purchase inspection. Also had a clean title and AutoCheck report before purchase, and no recalls. Only a fuse and couple of light bulbs needed to be swapped in and Henry took care of that immediately with no appointment necessary. Made me feel like I owned the place. Also, don't be fooled by this humble little dealer when you show up. They may not have all the shine and "perks" of the big guys, but you'll get none of the b.s. and a great car at a great price. Thanks Ben Auto Haus! read more

Ben Auto Haus - Car Dealers Near Me - Garden Grove, California

Great experience. Ben Auto Haus is a small, non-franchise dealership, so they're able to provide great deals on the vehicles they sell and give you a solid offer on your trade-in. The sales staff is very low pressure, which is a big relief when you visit. They also provide free Carfax and title reports for the vehicles they sell, so don't be afraid to ask for them to pull these for you. The team went above and beyond -- I brought in my old factory stereo and they helped me remove my aftermarket stereo and swap it out. I'm hoping to sell my aftermarket radio to offset my costs, so this was a huge help. On the down side, the vehicles are not independently inspected, so it's a little bit of a gamble on whether your car will break down after you buy it. The upside here though is that Ben Auto Haus includes a partial 30-day 1,000 mile warranty that pays 50% of the cost for major repairs such as engine and transmission. They also sell extended warranties if you're still worried. read more

Ben Auto Haus - They detailed the engine compartment. - Car Dealers Near Me - Garden Grove, California

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The best auto dealership I've ever been to. I highly recommend Ben Auto Haus to anyone who's seeking a nice and decent, yet affordable vehicle. They have excellent customer service and very generous to their customers when it comes down to pricing. The condition of their vehicles are more than impressive; most of them have less than 100,000 mileage and the quality is as good as new. Check out their inventory on their website before you come to ensure your satisfaction. read more

Ben Auto Haus - Ben Auto Haus - Car Dealers Near Me - Garden Grove, California

This is a small independent auto dealer that I found searching for my Lexus RX 350. I have been doing research on a used RX 350 for a few months when I found Ben Auto Haus. I was pleasantly please when I drove over 30 miles and pulled into the lot. The car I saw on the Internet was beautiful and Henry and I went for a text drive. The price was immediately negotiated to my liking and carfax plus DMV history was presented with no issue. The price was the lowest around and Paul disclosed to me that the previous owner had a repair done on the unibody. He was honest and upfront that it was repaired and painted ( quarter panel, hood, door). No problem for me because you couldn't tell. The vehicle had only 11,000 miles on it. The transaction was smooth and I love my new used car. I will be back in the future as a customer. Take my word for it, patronize this business. These are nice people. read more

Ben Auto Haus - Car Dealers Near Me - Garden Grove, California

Great customer service! Paul help us out with my mom's new SUV. We're really happy and satisfied with his service. read more

Ben Auto Haus - Yay!!! New Car!!! - Car Dealers Near Me - Garden Grove, California

I've been searching the big dealerships and small dealer shops within 40 mile radius of me for a decent car and of all the Hondas I've looked at did not compare to the one I found here at Ben's. It was in the best condition I've seen for a 2004 and you can tell he truly takes care of the cars on his lot. The lot is about 30 or so cars. Right off the 22 FWY. Most, if not, all his cars have WARRANTY. I was pleasantly surprised and he was very professional and did not hassle or rush you in purchasing a car. If you had any questions, he would answer them straight forwardly. I really appreciated his honesty. Just know that these cars sell themselves..so do your research and know what you are looking for. I was not disappointed at all! I would come back the next time I'm looking for a car. Included in his lot at the time: -Scions -Hondas -Couple Ford trucks -Toyotas (celicas) read more

Prior to walking into Ben Auto Haus, I had armed myself with everything I needed to know about buying a used car. I studied Edmunds.com on how to handle the used car salesmen, the finance manager, etc. I looked at dozens of listings on cars.com and autotrader.com. I even researched each dealer on those listings. Just about every dealer I read on Yelp averaged 1 or 2 stars, with complaints such as raising the listed price by as much as $2k, adding hidden fees, and poor overall customer service. But then I saw Ben Auto Haus which had a 4 star average. At the time, there were only 3 reviews and the lone 1 star review was written by a guy obviously new to buying a used car. The other 2 reviewers gave very high praise. Still, I was skeptical and made sure I was ready to confront this dealership. After all, it's a used car dealership - those three words, when put together cause shivers down my back, similar to how I feel when I visit the dentist. So I brought my pre-approved loan from my credit union, and printouts of two cars I wanted to see, and marched over to Ben Auto Haus with determination and conviction. To my surprise, it was a simple corner lot - no ballons, flags or banners, no cheesy air dancers or a giant inflatable gorilla on the roof wearing a stars and stripes top hat. Just a sign on the corner with the name of the dealership and its phone number. The lone salesman didn't immediately come and greet me either. I was allowed to look over the cars on display and let me browse at my leisure. Only when I walked over toward the office did he approach me. When I asked to look at the two cars that I printed out, he grabbed the keys, turned on the engines and stepped back, letting me do my own walkthrough. He only spoke when I had any questions. The buying process was just as easy, though I was fully prepared for any surprises (read: hidden fees). There were none - just the expected Sales Tax and Title. I repeat, no hidden fees. I even haggled the price down a few hundred bucks without any back-and-forth. I was in and out of there in about half an hour, and came out a very satisfied customer with a great vehicle. I definitely will look at this dealer's inventory first when shopping for another used car. Oh yeah, one final detail about their "the customer comes first" attitude: the salesman noticed the battery was very low (apparently the lights were left on overnight), so he replaced it with a new battery, free of charge. WIN! read more

I couldn't be happier with my experience at Ben Auto Haus. For weeks I've been searching for the car of my choice, and no other dealership in my area could come even close to the quality and price I got here for my 2008 Honda Civic EX-L. The exterior and interior of the car is beautiful!! And not only that but it also has a clean title with a single owner, and I easily saved over $2000 on this car as it came equipped with some impressive added features and very low mileage for its age. It exceeded my expectations! Also, I found the salesmen here to be very professional, honest, and courteous. I did not feel pressured in any way, and there were no hidden fees or surprises which made the entire buying process very smooth and stress-free. They even allowed me to test drive the car without a salesman present with me! Now that's a rare show of trust that I did not expect. I'm a very satisfied customer, and I highly recommend Ben Auto Haus to anyone searching for a good quality used car. read more

Never thought buying a car would be this easy. They have made everything super convenience for a buyer. Definitely recommending this place if you are looking for a reliable dealer. And shoutout to Hung, he had helped me throughout the process of getting my car. read more

I bought a Lexus CT200h at Ben Auto Haus a week ago. This was by far the most pleasant car-buying experience I ever had! Nobody tried to talk me into buying a car. I showed them the car I was interested in, we took it for a test drive, and I signed the paperwork afterwards. Everybody at Ben Auto Haus was so professional, friendly, patient, straight forward, and appeared absolutely genuine. I will go back to this dealership when I am looking for my next car, no doubt. These guys are fantastic! read more

I very seldom write reviews, but of all major purchases I've ever completed in my life (vehicles, homes, jewelry) this was BY FAR the GREATEST experience I have ever had. Ben Auto Haus is a small-time no-frills auto dealership, but they have amazing customer service and ensure the automobiles they are putting out are in great condition. They are HONEST, FAIR, and will work with you. I purchased a used Honda Odyssey. It is a beautiful little van and my trusted family mechanic said it was in wonderful condition. The price was right and the salesmen weren't trying to use high pressure sales tactics to make us feel uncomfortable. They were just straight up and respectful. I hope this place stays in business for many years to come because I do not want to purchase a vehicle anywhere else. I highly recommend! Even if you have to make a drive to get here! read more

Ive bought 3 cars from this dealership (Honda accords 2013 and 2015, toyota camry 2017) cars run well. Fast paperwork, they would help me with any problem with financing problem from the bank. Thanks Henry for being helpful and friendly read more

Just purchased a Prius here and I've already taken advantage of their 1 month/1000mi warranty. No big problem but they were quick to fix a ball joint that was making a little noise. Didn't hassle me about fixing the problem, just made an appointment, dropped it off and picked up a few hours later fixed. Nice guys, nice cars. read more

This is the fourth Lexus I've bought through Ben Auto Haus. Super good deal and outstanding service. The owner is very nice and always willing to give me a good deal that's why I keep coming back every time I want to upgrade a newer car refer to couple of my family and friends and they all end up walk out with a newer car very satisfied. Totally recommend read more

Ben Auto Haus - Ben Auto Haus - Car Dealers Near Me - Garden Grove, California

Just bought my new car here 3 days ago. Phong was very helpful through every steps also give us a very reasonable price for a pre owned 2013 Lexus ES 300h. Glad I visit! read more

Bought my 2013 Lexus GS350 here a little more than a month ago here at Ben Auto Haus. I could not be any more satisfied with not just the deal but the entire shopping process with manager Paul & his assistant Henry. They had the best deal in the market across the country when searching on Autotrader. At first thought, i thought it was too good to be true but they had a clean Carfax & state vehicle history report. I also had my mechanic check it out and it was all legit. Even after the purchase was complete, they maintained good communication with me when my license plates, extra key and manual came in. I've driven the car now for about 2,000 miles and it is still performing beautifully. I've actively looked at their inventory and they constantly have a really nice luxury vehicle selection at consistently low prices. Like I said I can't be happier with the entire experience with Ben Auto Haus. The car business needs more people like them! read more

Ben Auto Haus - 2013 Lexus GS350 w/ only 28,000 miles and about $6k below what everyone else was selling it for. - Car Dealers Near Me - Garden Grove, California

Amazing customer service. Very kind hearted people. I would definitely recommend them! They really helped my family & I am forever thankful! Thank you for everything Ben Auto Haus! Your the best read more

I've bought a 2015 Mercedes Sprinter Van with under 1,000 miles, like new condition, and I paid $6,000 less than the KBB value. I'm very happy with the purchase and the money I was able to save. Paul is a great sales person and he gave me good advice on how to find the best finance for the vehicle and he didn't put any pressure selling their own finance. I highly recommend Ben Auto Haus! read more

Never want to come back this place. They sold me the used "new car" with the clean title but actually it had accident before and they did not let me know. And now I have to spend $1000 to fix it. The spare tire was totally worn out that i cannot drive for 5 miles. I cannot trust this place anymore. NEVER COME BACK! read more

I purchased a Lexus LS460L from them in April. They are low key and not the high pressure sales type which I appreciate. I asked whether the car has been repainted. Instead of saying no because CarFax says so, like most used car salesman would, they just said it's likely when I pointed out some area. At least the car has no damage due to collisions. I did a PPI by a certified mechanic and got a clean bill of health prior to the purchase. Long story short, that same car was $3k more from a nearby Lexus dealer before they auctioned it off 2 weeks prior to my purchase. I just happened to find Ben autohaus ad on Craigslist after I decided not to buy it from the dealer. My experience there was very positive. Buying a used car is the same everywhere. Other than the overall experience of how well they treat you, you really have to do your homework to make sure that you know the value of the car and that you don't get any surprises later. read more

Ben Auto Haus - Car Dealers Near Me - Garden Grove, California

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I purchased a 2000 Celica for $8600 out the door. It was overpriced, but I couldn't afford to not have a car. It had transmission problems, and that the bearings needed to be replaced. I test drove the car with my mechanic and he idendified the sound (and some other small problems). The dealship agreed to repair ALL problems before I buy it. After the weekend they called me and said it was fixed and ready. I took there word for it, and I bought it without re-test driving. THEY LITERALLY DIDN'T FIX ANYTHING. I was driving to school the next day when the car stalled on the freeway! Now I don't have a car and I can't go to school. Luckily it was under a 30-day warranty, and after I brought the car back AGAIN, they agreed to fix the real problems AGAIN. Finally they managed to fix the car to a safe and acceptable condition (not for long). Unfortunentely they only fixed the car well enough for it to work until the warranty expired. After 30 days went by, the engine threw a rod, rendering the engine totaled, and the car un-driveable AGAIN. They deliberately sold me a dangerous, broken lemon. I have been talking with the Better Business Bureau, and I'm ready to sue them over this scam. They are DISHONEST, LIARS, SCAMMERS!!! STAY AWAY!!! read more

Purchased a 2012 Toyota Camry in great shape with low miles about a week ago. They have a good selection of used cars with low miles, it looks like they dont bother with older cars with 100k miles on them. They have a really laid back sales approach they pretty much ask you what car you want to see, hand you the keys and even let you test drive it by yourself. The salesman leaves you alone and of you have any questions he will answer them. I believe a got a good deal was able to haggle down the price a couple hundred. I even went back about 4 days later after purchase and complained about my 2 front tires being worn out significantly more than the rear ones so the manager/owner switched them out for me no problem. I had a great preasure free experience and would recommend this place to others. read more

Ben's Auto Haus is undoubtedly the best place to buy a car. I bought a used car from them at a very good price. Aside from the great deal we were given, they were willing to negotiate the lowest APR possible for a used car with the bank they work with because of the excellent relationship they maintain. We had initially accepted a slightly higher APR but we were thrilled when the dealer rep called us to come in and sign some papers because he had gotten us a lower APR. Any other dealer wouldn't have gone above and beyond to help a customer given the fact that the deal was settled and they were not going to get any more or less money out of helping us. It could not have been more than one hour from the time the sales process started to the time I drove out in my new car. I highly recommend this dealer. read more

Bought a a car from them recently. Everything happened pretty smoothly. Paul is a great guy... honest and helpful. Price was pretty reasonable obviously.. I definitely recommend other Yelpers to be confident about buying a car from these guys! read more

If you are an international student and dont have enough money to pay off a car, this is te best place you can go to. The sale man are nice, they re friendly and willing to spend time explaining everything you need to know about the car you want. They accept monthly payment for your car too which is really good for college student like me. i have had they car for 2 years now and its been running extraordinary fine. You guys have to visit this place ... Highly recommended...!!! read more

The Only Dealer Willing To Financing For International Students Everrrrrrrrr. My last car purchased here was about few months ago with a Mercedes Benz 2012. Overall car in here have very low millege ( mines was 22000 miles ). I have bought 3 cars from here with a very satisfied thoughts. I went to several used car dealership and they not got what Ben Autohaus had : "Honest". They willing to negotiate with you maybe coupe hundred dollars but guess what, the price is even better than anything else on used car market. I'm highly recommended this dealership to anyone to find a good used car. Im introduce this dealership to many of my friends and they have a peace in minds on the road. And also they have a best customer service by anyplace. read more

I just went in today to check out their rsx type s They are very friendly but they really don't know very much about the cars they had, I actually had a pretty funny expierience, one guy comes out ,doesn't ask questions, just hands me the keys and let's me do my thing. Car was great in performance ,don't gett me wrong .but it was just funny how they thought they knew what they were talking about when they were showing me the car after(while checking exterior) the car has a body kit that is obviously not stock,he tells me its original stock.I asked him if they did the 90k service on it since it was at 90 thousand miles, they said yea,I asked for proof and they said they don't have any, the funniest part was when I asked him when they last time they changed the timing belt and he told me they "changed it 20k miles ago ,that it doesn't have a timing belt but has a timing chain, and it lasts forever"..???? Lmao idk how the hell that made any sense haha,and it was funnier cuz he said hold on let me call the other guy ,he know more than me and they both told me the same shit lol, read more

Fraud and misrepresentation.. These guys sell cars with damage that has been poorly repaired. They will present you clean Carfax. Then 3-4 months later that Carfax will no longer be clean. Vehicle purchased had aftermarket (Taiwanese) front fender with terrible fitment, door severely damaged and repaired poorly, terrible paint work, frame damage etc... Unfortunately I spotted these things too late. Save yourself the trouble and look elsewhere. read more

This man was chill as hell! Never pressure me at all. Ask to look at a many cars and didn't mind my picky-ness. he had the best prices in town. He didn't try to hustle me like the other dealership. i would say this place has the best cars and for a good price . my mom got refer from her friend and now she refer me! It was the best idea to come to Ben Auto Haus! Thank you And im fer sure referring my friends read more

BUYERS BEWARE! This place is a SCAM and screws over MILITARY! Bought a 2013 Mercedes Benz C250 at this dealership last year, come to find out that it has a BRANDED TITLE due to structural damage which appeared on the car fax AFTER I bought the vehicle. I tried several times to contact the dealership to get a copy of my paperwork and they ignore my phone calls due to the fact that they have my number on their caller ID. This problem arose when I brought my vehicle into a Mercedes Benz dealership for service and they notified me of the serious situation I wasn't aware of. Be sure to do your due diligence prior to purchasing ANYTHING from the business! read more

Needed a cheaper but reliable car for my newly licensed daughter. Ben Auto Haus had a surprisingly large selection of used cars - mostly Toyota and Lexus. They let us go on test drives by ourselves and the purchase process was very easy. Paul was up front with the Carfax and and got the Toyota recall issues fixed at the Toyota dealer very quickly. I only wish they had provided the missing programmable key before the sale - that was a bit of a pain to replace afterward. I am generally wary of used car dealer lots but I found Ben Auto Haus friendly and got a good deal on a decent car. read more

Don't ever buy a car from this place!! The seller are so crooked! I went to buy a car and they needed me to get a co-signer. They told me to leave a deposit of $700 just to hold the car. I did, I gave them $700 in cash and they gave me a receipt. I found a better car at a Certified Toyota dealer and decided not to go with the car at Ben Auto Haus. I called to try to get my deposit back and they gave me the run-around for 1 whole week!! They trying to keep my money! Crooked people! Don't ever trust these people!! I am taking them to court!! read more

I bought a used clean titled car almost two months ago. I am very disappointed this place because of few reason and I don't want give even one star. First of all, I ask for discount for this car. After Few times back and forth call,he said okay $50 discount. But after bought the car when I get home and check one more time the documents clearly, actually they added $50 on something document preparation...or whatever they shouldn't charge. They cheated. Second, they said this car is no accident. When test drive it was okay, but now I feel like this car had been involved accident because this car makes noise and shakes, it's like I am driving old truck. I should go mechanic check before buy. Third, they didn't give me license plate by the time I was buying the car. I thought DMV will send to me but the license plate was their dealer office. I asked to send me. They guy who talk with me on the phone was so rude. Now it's been couple weeks, I still didn't get my license plate. I can't believe they send to me or not. read more