Great experience with Gerald. From beginning to end he was patient, courteous and answered all of…read moreour questions and concerns.

Today was going to be the last time I ever came to this dealership for service--because of how bad…read morethe experience was when Randy Doan was not here. Ironically, the only reason I ever got to meet Randy was because of that terrible service experience. I left a review, and Randy personally reached out to me. That call completely changed my perception of this service department. Randy Doan is an exceptional asset to this dealership, and he is the only reason I drive nearly 40 miles to have my car serviced here when there are at least four or five Toyota dealerships much closer to me. Unlike another manager I dealt with during Randy's absence, Andy actually listens. He does not dismiss concerns, minimize issues, or deflect responsibility--he addresses problems head-on and follows through. The other manager Andy was, quite frankly, absolutely useless. When I heard Randy was back from his leave today, I was genuinely elated. While he was out, I needed basic information from the service manager for an insurance claim after another car hit me. What should have been a simple request turned into an exhausting, frustrating ordeal--it was like pulling teeth. Randy's professionalism, responsiveness, and accountability stand in stark contrast to how poorly the service department was managed without him. I truly hope this dealership understands what a gem he is, because I am certain I am not the only customer who continues servicing their vehicle here solely because of him. If Randy had not returned, I would never come back. The only reason this dealership receives five stars from me is because of Randy Doan., WITHOUT RANDY HERE ZERO STAR IS TOO MANY FOR THE SERVICE DEPARTMENT'S MANAGEMENT. I sincerely hope leadership recognizes his value--and also understands just how awful service management was in his absence.

Had a really positive experience here. The whole process was super fast and easy, and my partner…read moreand I were both able to get work done without needing an appointment on a Saturday. James and his team were helpful and informative, the pricing was fair, and everything was done quickly without sacrificing quality. The whole experience felt smooth and stress-free from start to finish. My partner and I both left really happy, and this is honestly the only body shop we'll be continuing to go to from now on. Highly recommend.

Friendly; great service; convenient location I am glad I have found a great place to do smog check…read morefor my car every two years James Auto Center is convenient, staff friendly, fast service, economical price (the best) No appointment needed. Highly recommended

Absolutely love Carlos! So I had scratched my new car and really wanted to get it fixed asap. The…read morescratch wasn't big but it was on the driver side so I would see it every time I went to the car, just taunting me!! I contacted Carlos and he said just to come on over when I get a chance. Now , it is about a 45 minute to an hour drive from my house, but out of all the AutoBody places that I've ever been to - I trust Carlos above all the other ones so that's why I don't mind making the drive. He's quite fair with pricing and he and his team are fast! Like crazy fast! Plus, he's a very friendly , chill guy AND he served our country so A++ all around! He accepts Zelle and Venmo now, which I don't think I recalled the first time I used him a few years ago. May Carlos be blessed with tons of business! I need him to stay in business so that he can always help me when I need him to if my car is damaged! And if you guys know what's good , you should leave a review of your good experience too! Do the right thing!! Do it! Do it! Stay safe everyone! Cheers!

Carlos and his crew were outstanding. A small family owned shop, not one of those chains that want…read moreto gouge you. I highly recommend Carlos!

5 Stars - Supreme Motors in Costa Mesa - Pristine every time…read moreThey take great care of our family's two SUVs. Always perfect--the cars come back looking like they rolled off the showroom floor. That deep, mirror-finish shine you can see yourself in. They've got a clean, professional setup on Placentia Avenue near 19th Street--appointment-based, call ahead to set up initial s. Easy, no fuss. I text Ehren--he's quick to reply, we set something up, and he sends his crew. They're solid. They cover surrounding areas, even 15 miles out like me. No problem--they show up, do the work. Seats wiped, carpets vacuumed, windows clear, wheels shiny, trim polished. Everything flawless without me saying a word. And those monthly maintenance packages? Great value--keeps everything looking sharp without breaking the bank. Friendly, on time, they care. Call Ehren at Supreme Motors--your cars will look great.

His guy came at the exact time as promised. The worker was very friendly and hard working. The…read moreguy was very thorough and did a great job. I wasn't expecting all the stains in the seat to come out but miraculously it did. Would definitely use them again and recommend him to my friends and family

Came in for my cars maintenance service and was very pleased with my experience!! Scott helped me…read moreout and explained in detail what needed immediate attention and also broke down everything that was going to be done during the service. Overall everyone was super kind and helpful, 10/10. Thank you!!

Was assisted by MD today 6/20 for a BMW, very kind and a guy that tried to help you to the fullest…read more He was very understanding of our situation and what we wanted and helped us secured the deal. If you ever find yourself in the area and looking for a new car, stop by and ask for his assistance!

Six Stars Auto Dealership and Services…read more We bought a Porsche Panamera Turbo Executive here. The Owner, Vincent, and his staff provided first class services. The entire purchasing process was very professional,plesant, quick, and smooth. highly recommended. will buy again. Thanks Mr. Vincent Ho and his Team.

Sam and Bassam helped us get an amazing deal on my 2018 toyota tacoma trd pro and made sure I left…read morewith it fully detailed! He offered amazing service and made the entire experience a breeze. If you want to feel good about buying your vehicle Sam and his team at OC AUTOHAUS are the guyS to go too! When I called the dealership and spoke to Sam about a truck that I was interested in and came in a few hours later, he greeted me with kindness and immediately made me feel like he wasn't just trying to make another sale. He asked us questions about myself on the test drive and it felt like I was talking to a genuine friend and not a salesman. He was patient, understanding, and helpful through the whole process of what my end goal was and was very transparent about the whole process/vehicle and again didn't make me feel pressured or like i was just somebody he was trying to get a sale out of and get in and get out and it made me want to sign the papers even more. The main point that sold me was the honesty and transparency of the vehicle. He has told me what maintenancewas done n wasnt done.. other dealership would just say what a customer would wanna hear n lies about how good the car was but they had told me the background n history of the car. It meant so much to me and his words were very heartfelt and genuine. Everything else went extremely smooth and I will recommend him to everyone from now on who is looking to buy a vehicle. I am extremely grateful for all that he did, thank you Sam n team autohaus

For a first time buyer, Mason was very helpful and accommodating, suburb customer service hands…read moredown! Everyone at Garden Grove was so kind! I also want to thank Antonio, for being very thorough and honest with my boyfriend and I! Overall best service at this location!

Bring your car to another Nissan dealership. This service center charges me for services and "found…read morenothing wrong" when I brought it in for a system error. They told me they ran diagnostics and just needed to jump my car. Less than 24hrs later the same issue happened again. I brought it to another mechanic and they were able to find the issue in less than 30 minutes and clearly articulate the issue to me. AGAIN, DO NOT BEING YOUR VEHICLE TO FET SERVICED BY THIS NISSAN DEALERSHIP. The service was less than courteous, I'm not expecting to make a new friend but they could at least act like they cared.