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    Ben Bridge Jeweler

    4.7 (21 reviews)
    Ultra High-EndWatches, Jewelry
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    Andy F.

    A Dream for most to show that you've made it is to own a brand new Rolex--a REAL ROLEX. It's something that will last forever and pass down to the next generation. That's my wife's dream, and it was time to make her dream into reality. She studied on the exact watch she wanted, which is highly recommended for quality service. Most sales would prefer if customers arrive prepared. Ben Bridge Jeweler (NOT TIMEWORKS) is synonymous with Rolex as it's been at the Ala Moana Shopping Center for decades--second level, Macy's side. Every time I've visited that store with my dad a long time ago, I remembered it was always quality service. They'll also check/authenticate any Rolex you bring in. On this occasion, Jim was our Sales Advisor, and we are so lucky and blessed to have him because he was nothing but professional. Very knowledgeable, friendly, caring, patient, and just an overall positive attitude with excellent communication that made our purchase that much special. The watch my wife was specifically looking at was unavailable, but Jim still let my wife try on different sizes and colors to ensure the specifications she wanted were accurate. As soon as one came in, weeks later, that was close to it, we were notified immediately, and came to the store to take a look. It was even better! Thank you Jim for making this process special and easy. We'll definitely come back for the next one.... For me? We'll see. I'm happy with my current watches. I wouldn't feel too much of a heartbreak when I accidentally bang it into something rather than a Rolex.

    Hubby and Nobu!
    Kristina T.

    My family and I have been visiting Hawaii every year. It's our home away from home. We love it here because of the shopping (cheaper tax than Cali) and the people are so nice and welcoming! I've had the privilege of buying my first Rolex here 5 years ago with the wonderful sales associate named Nobu! He is an amazing human being and so knowledgable about Rolex. My husband and I have always talked about owning a Rolex when and if our business took off, and that was the first year I was able to purchase my beautiful watch from Nobu here at Ben Bridge Ala Moana. And since then, I come to visit Nobu every year, and every year I purchase another watch from him! We are so grateful and thankful to be able to visit Hawaii and see Nobu each time, and to be able to purchase watches that we can pass down to our 3 children when they graduate college. Nobu is very easy-going and chill, not pushy at all, very friendly and inviting! He follows up with us after our purchase and keeps in contact with us. It's honestly been a pleasure working with him! We adore him and can't wait to visit him again! Mahalo Nobu and Ben Bridge for all your help, friendship and building our relationship throughout the years!

    Rolex Selection
    Daniel N.

    Ben Bridge Ala Moana has world class customer service as well as the highest quality products with a wide array of selection to choose from. After my initial inquiry for a new submariner, I wait roughly a year before I was contacted by my jeweler, Sheila, to let me know my new submariner is now available for purchase! This was to be expected with current economic events but none the less I was more happy to finally receive it! I appreciate Sheila and the entire Ala Moana Ben Bridge team for making the process as easy & memorable as possible. Much Mahalo!

    Mike S.

    I just want to say what a great experience I had yesterday with Karen Lee and Young. Our family just came into the shop expecting to just take a look. Young found us an amazing set of diamond earrings for a great price. We love our new diamond earrings. 5 stars service!! definitely recommend Ben Bridge.

    Jordan B.

    Mahalo Ben Bridge for helping our`Ohana celebrate the birth of our two sons with exquisite birth year timepieces. When the time is right, both of my boys will one day receive these watches and it will be such a treasure to share my love of horology with them. You've also managed to find my wife her grail watch which I've used on more than one occasion to get out of the dog house so that alone is worth its weight in gold.. :) As for the experience, amazing service and communication as always. Also, a special mahalo to Nobu who always goes above and beyond, most recently gifting Colby this brilliant peek-a-boo stuffed elephant! We always feel like family and tbh we couldn't ask for more.

    R M.

    7/11/2022 We bought another watch from Ben Bridge and Hiroko Shirai once again delivered! She exceeded our expectations delivering excellent customer service and a caring attitude. I cannot express how satisfied we are with their treatment and attention to detail. They have truly earned a customer for life. Continue the great work Ben Bridge and thank you once again, Hiroko!

    Love going into this place! Customer service is off the charts. Young is the best! She's funny, kind, and made the whole experience of buying my first Rolex wonderful. Should the opportunity arise, I will definitely buy another watch from her.

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    Ask the Community - Ben Bridge Jeweler

    Review Highlights - Ben Bridge Jeweler

    Ben Bridge Ala Moana has world class customer service as well as the highest quality products with a wide array of selection to choose from.

    Mentioned in 3 reviews

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    Honolulu Jewelry Company

    Honolulu Jewelry Company

    4.7
    (149 reviews)
    2.9 mi
    $$

    I cannot say enough about the exceptional customer service I received, especially from Daisy and…read moreAmy. Daisy spent so much time with me throughout the customization process, truly listening to my ideas and ensuring my vision came to life. I provided a loose pink stone, and together they helped create a beautiful piece that feels like a second engagement ring to me. What impressed me most was their commitment to customer satisfaction. There was a misunderstanding during the process that was entirely my fault, not theirs. Despite that, Daisy and Amy went above and beyond to make sure I was happy with the final result. They were patient, kind, understanding, and genuinely cared that I loved my ring. Their professionalism, craftsmanship, and dedication are outstanding, but what really sets them apart is their aloha spirit. They treated me with such warmth and grace throughout the entire experience. I am incredibly grateful and would wholeheartedly recommend them to anyone looking for a truly special custom jewelry experience or any piece in general

    If I can give 100 stars for customer service, I would. We came across HJC during our stay at the…read moreHale Koa hotel. I don't purchase many jewelry pieces so I wasn't in the market to buy, just look. Marilyn approached and greeted us immediately. So, I already felt welcome and open to look at even more. I found a ring that was just so beautiful to pass up. Unfortunately the size wasn't right but Marilyn assured us that they can order and it'll be shipped to us (California) within the next week or so. Long story short, I chose the wrong size, ring was sent back, lost track because of USPS, and lots of back and forth. Even though we were already back in CA, Marilyn continued to help us through the whole ordeal! She assured us and walked us through everything. Needless to say, I finally got my ring and it was truly worth the wait. It's beautiful and perfect. We will definitely purchase from them again.

    Photos
    Hawaiian heirloom vertical pendant.
    Hawaiian heirloom vertical pendant.
    Our award winning Kaimana plumeria in ring and bracelet designs.
    Our award winning Kaimana plumeria in ring and bracelet designs.
    14K Hawaiian heirloom pendants

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    14K Hawaiian heirloom pendants
    Kim Trading

    Kim Trading

    4.8
    (33 reviews)
    1.9 mi
    $

    I was visiting the island and initially just window shopping around Chinatown until I stumbled upon…read moreMrs. Kim's beautiful all-natural jade jewelry and larimar bracelets! Her pieces are real and very reasonably priced, sometimes selling for at cost. When I saw her larimar bracelet, I immediately fell in love. I've never seen such a beautiful bracelet before and for only $85 instead of the cutthroat prices usually displayed online and at other stores. Mrs. Kim shared with me that the business is family owned and has been in the family for two generations now, but unfortunately will end with her since her sons don't really have interest in pursuing selling jewelry. I highly recommend anyone who likes crystals, beads, all-natural handmade jewelry and unique accessories to check out Kim Trading because she has so many cool things. I will definitely be back and purchase more precious stone items from her.

    Crafting has always has my creativity going…read more.. Kim Trading is my road to happiness literally as this places is filled with rainbows of bliss for beading, jewelry and the limit is just your imagination. I'd say its' difficult for anyone to beat it's prices with her impressive selections with not just beading but findings and is definitely a great option to always check her out for comparison as I didn't do that and paid dearly for my poor decisions. Located on Maunakea Street directly across from the Marketplace entrance with municipal parking right across the street makes it a super convenient being crafty has it's challenges as I circled and circled not only searching but hoping to see that item to spark that idea bubble in my head. The owner is just the nicest and friendly giving you plenty of space yet will be there for any support or questions you may have. I've seen many who came here to be saved by items that were broken or needed to be put together without trying to make a quick buck. Honestly a place that brings so much joy in our precious items are simply a rare find. Thank you!

    Photos
    Kim Trading
    Kim Trading
    Signage above

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    Signage above

    Ben Bridge Jeweler - watches - Updated June 2026

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