I ordered some sushi rolls and noodles today from doordash for me and my family. We just moved into our new house so we didn't have much utensils. I got the food after a time and it didn't have any utensils like chopsticks. And I ordered sushi so there is no way to eat it without chopsticks. I called the restaurant and this lady who picked up answered the phone in a very bad tone. I told her what's wrong and she was absolutely not understanding and I don't think she knew how costumer service works. She was talking to me like she had a complaint not me. She also said she's the manager in which it's bizarre how a manager didn't know how to respond to the customer with a little respect. Put some effort into having a good attitude and tone, after all you're only answering the phone calls, you have one job read more

I've liked this place for a while. But nobody can consistently forget an integral portion of your order on DoorDash (meaning you can't get that without ordering it all again) more often than Bene. read more

Great sushi spot in West Van - always consistent and always good. Janice Yakimoto, our server, is the beat. She will take care of you and make sure that everything is perfect! read more

food has always been good in house, have been many times. due to covid have ordered twice for take away. first order they missed a couple items and offered credit. second take out was to use my credit, that order was missing food also... after my asking them to double check the order... do not order take out from bene! read more

Sushi is ok! Not the worst I've try. Service ok.Decoration is great but not very clean, when you look under the tables there is a lot of garbage! If you ask for low sodium sauce you will get high sodium diluted in water! To me thats a joke!!!. The salmon is farmed forget about wild salmon. I will expect for a restaurant as fancy as this in the area where this one is to be better! read more

Bene Sushi - I ask for low sodium sauce not high sodium diluted in water! - Japanese Near Me - West Vancouver, British Columbia

Nice and fresh sashimi. I had the katsu-something. Grilled breaded pork that was moist and crispy. Shared some sushi and tempura. So full. Nice clean place with upscale feel. Server could've made more refills on tea. Will return next time in west VAN. read more

Bene Sushi - Katsu-something - Japanese Near Me - West Vancouver, British Columbia

Good sushi and nice ambience We tried the on fire sushi and deep fried California as well as the caterpillar roll. Service was fast and accurate read more

Lovely place! Not reviewed enough! Great sushi, amazing location in ambleside and the best sushi place ambience. The restaurant It self looks very high end, yet serves affordable top quality sushi! What's not to love? This place is a bit of a hidden gem, serving some of the best sushi I've ever had. Recently I visited Toshi Sushi and can confidently say this place is much better. All the rolls are presented beautifully and are of good portion size. The rice on the rolls was just the right amount, allowing you to fully appreciate the inner parts of the roll. Depending on the roll, it may even be served at slightly different temperatures. This shows commitment and great attention to every nuance of the sushi experience. This place is PERFECT for dinning with company. read more

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What a pleasant surprise to find such a phenomenal restaurant in the heart of West Vancouver! Very upscale atmosphere, service and blown away with the quality, creativity, taste, and generous portions of their rolls. They looked like pieces of art. The service was amazing and I pray everyone discovers this new jewel so it stays around for years. We felt like we were in New York or London! Thanks for a great meal! read more

Seriously THE biggest waste of an evening ever. We normally go to Ki Isu sushi a few buildings down but we decided to try the new joint. The second I saw the posh over decorated furnishings I knew that this was going to be a typical overhyped expensive place that would only be able to survive through the ignorance of the rich who don't know real sushi. The service was horrible, we were rushed into a decision and ended up getting what we didn't order because the server didn't know which sushi was which. The ebionaisse was a name taken from traditional Ebi Mayo, usually different from tempura fried prawns, but they were the exact same as normal shrimp tempura with a drizzle of mayo for extra price. I ordered the udon, I think mr noodles could've made a better dinner for a fraction of the price. Unlike Ki Isu's udon which is very flavourful, this udon was pretty much just watered down chicken stock with a bunch of noodles. Being a huge fan of Ki Isu, I was repeatedly apologizing to them for wasting a business opportunity for them, and we wanted to make it up to them by going to eat there after. Honestly if you think about going into this place, do yourself a HUGE favour and go into Ki isu just a few steps away and enjoy an evening there. I honestly believe if people do this that Bene won't even last a month. And if you think this place is better than Ki isu I'm sorry to inform you that you need some sort of taste bud transplant. I am not associated with Ki isu at all, I am just a guy who appreciates good sushi. Heed my advice and you will thank me. read more

The food here is excellent. I'm usually not interested in eating sushi, but I really like the food here. I chose many dishes and I was amazed at how good the food was. It wasn't the best though, but it was pretty good so I give it 4 stars. read more

Awesome!food and serve....everythings are good! read more

Bene Sushi - Black pearl roll - Japanese Near Me - West Vancouver, British Columbia

Food tasty but arrived cold. The staff served us fresh orders but the food only lukewarm. Wouldn't go back there. Alison read more

The lunch menu and the combos are worth the price here, everything else is a little pricey. Food is yummy, service however is mediocre. It's hard to get someone's attention so that you can get your order in and pay. read more

The Philadelphia roll is amazing here! They add asparagus in the roll which makes the who thing taste amaziiiiiiing!

New trendy sushi place. Huge seatig capacity, limited menu, plenty of friendly staff. Place is usually busy, staff are inefficient, and kitchen is probably disorganized so service is slow. Food is good if somewhat pricey. Generally this is a place focusing on fancy rolls with artistically drawn sauce across the plate at luxury prices. Seems clean. Modern furniture and decor. Younger croud. Not unacceptable. read more

Worst dining experience ever! Because this is the only place that pops up when we search for a ramen place in West Vancouver, my husband and I decide to try this place out. When we enter the restaurant, we are seated in the very corner of the place since 'all the booths are occupied.' We are given a set of menus and two cups of tea right away. However, we are abandoned and completely ignored until we stop a person that looks like a waitress for some service. When we ask her if we can place an order, she says 'wait a moment' and walks away hastily. She appears to be directing another waitress to 'take an order for our table' Then that second lady attends to a table of people that arrived AFTER us. When we got very irritated and called for service AGAIN, that first person came back and started taking an order for us. Then she hastily takes an order and forgets to take the THREE THICK MENUS in the middle of the table. We had to ask the second lady again to take the menus away. This place is just not organized. The table is just very very sticky. As far as foods, the 'ramen' was just beyond disgusting. The spicy miso ramen. Starchy broth, overcooked ready made noodles, two slices of pork which are more than 80% fat, raw beansprouts in lukewarm broth, undercooked egg....it was just the worst ramen I have ever tasted in my entire dining experience. My husband had a bite and he couldn't even hold it down. I can't help but wonder if the chef knows what ramen is supposed taste like. I would rather have a bowl of instant noodles bought from an asian market any day!! The regular sushi rice falls apart in your mouth and you can feel and taste every grain of it. Too sweet and too undercooked. Fish is tasteless. The aburi sushi is simply gross. Too much mayo and sauce on EVERYTHING on top of the hard rice. The fried shrimp head was completely over fried to the point it was turning tanned brown on the outside and black inside. Soaked in oil and too hard (way beyond crunchy) to chew. The price range is average but the quality of the foods and service absolutely falls below the price range. read more

I eat alot of sushi and always love to find new places...this is a new favorite for sure, great decor fast friendly service and most importantly delicious fresh sushi ;) read more

Negitoro melts in your mouth. Baked salmon belly roll is fantastic.

First of all I would recommend going 3 doors down to Ki-Isu Sushi. Prices are better, smaller selection, not the best but decent if you're craving Japanese food in West Van. If you have time go to Hamaei on Westview Drive in North Vancouver or Ajisai in Kerrisdale. Both of them are excellent! Been here twice for lunch. I ordered a negitoro roll and vegetarian roll with black rice the first time. It's interesting that they have black rice as an option but the vegetarian roll did not have any flavour. I came here a second time and ordered lunch plate B ($13). It came with a salad, gyoza and a choice of two items. I picked teriyaki beef and ebimayo. The teriyaki and rice or udon portions are all half orders. It was ridiculously small! It came with 5 slices of teriyaki beef, some vegetables and a small ice cream scoop full of rice. I have not been to any local Japanese restaurant with this "option". The miso soup was terrible, it was so diluted that you can barely taste anything but salt and water. Maybe the soup doesn't deserve a complaint because it was only $1... read more

I think this place has the best sushi in West Vancouver if not all of the North Shore area! I recommend the Ambelside roll but you really can't go wrong with anything on the menu. The atmosphere and setting is nice too, its far better than an average sushi place! read more

The best agadashi tofu ever. The sunomono is great too. Nice atmosphere and friendly staff

The best sushi restaurant on the North Shore. They have great specialty rolls, but even their regular rolls are superior. They have great sashimi as well. Great ambience and a fun place to go with friends and family for a special night out. It's a little pricey, but definitely worth it. read more

Food was really really good and decently priced for sushi. But the service was not very good at all. The waitress messed up our order, twice she almost took our plates that still had food, we had to go out of our way to ask for refills on our tea & she gave us our bill and we had to ask another server if we can pay because she made us wait several minutes. Also yes it's a Friday night but the restaurant is maybe 1/3 full. Coming from a family of restaurant owners this service was not impressive at all. Next time I will get take out read more

This is my one of my favourite sushi places on the north shore. You have to try the Flaming Roll as well as their signature rolls. There isn't a bad thing on the menu. I'm a rush but want something good? The lunch boxes have something for everyone. read more

Overall, we got great value for our money and enjoyed the rolls a lot. The service was good and the place had a nice atmosphere. We didn't wait long for our food even though it was a Saturday night. I would go back again to try more sushi. We ordered rolls and a sashimi platter. The rolls were fantastic and flavourful, I liked them because they had a lot of filling and not too much rice. The sashimi was good but a lot larger and thicker than I'm used to; we certainly got our money's worth but I wish there was some kind of sauce or something with it instead of just lemon because it was a little bland. We wished we had ordered something else instead as we had trouble finishing it. read more

Good sushi. Some creative rolls. Not consistent in quality though. Some days it's excellent and some days it's just ok. Service is the same way. This last time service was definitely lacking and experienced very long wait times and no water or tea refills. She was hardly around to correct the many errors she made either. Oh, if only there was a better sushi place around I would stop coming here. read more

Tasty and creative sushi rolls, flavourful & well-balanced. The ambiance was quite nice, and the waiters were really friendly. Looking forward to try some other items on the menu! read more

This is my go to sushi place in North Van. Always fresh and they accommodate kids and it never smells fishy here - a sign of fresh fish (or at least not spoilt!) Would recommend. read more

So happy Bene opened in West Vancouver! the food is consistently delicious and the service is great and consistently getting better! I always order the same sushi. And when I finally sat at the Sushi Bar, I ordered and the Sushi Chef said," Oh I know you from your order, now I can put a face to it" I always ask for Quail eggs and he never had them. We discussed this with smiles, and the next time I came in he came over to me and said, " Ive got your Quail eggs" Now that's service! Love the food and the people read more

Popped in for a quick bite with friends. Was surprised how nice the decor was. I eat quite a bit of sushi and this stuff was very good!

This is a West Vancouver restaurant! We eat here regularly my wife likes the sushi and I prefer the cooked items. We are both very pleased with the menu and have never been disappointed. Great food at fair prices. Recommend a reservation especially on the weekend. read more

I go to this place with my family all the time. Very consistent quality of food. I get rolls (not a big fan of their sushi). 'Black perl roll' is a 'must try'. read more

I live close by and have been eating here since it opened. So far, the standard has been good, the sushi is always fresh and the restaurant is nice and clean. The takeout service is usually quick too. I like it. read more

We were on our way home to Alberta and craving sushi. This was the closes sushi restaurant, and it was DELISH! Highly recommend! read more

Good Food. but not cheap!! The service sucks though... They are slow, dont pay attention to you and some of them are just plain rude. You'll be lucky to get a smile from them. read more

This place is incredible. I am hesitant to rave about it quite simply because I want it to myself and the quiet ambiance is one of its finest qualities. However the beautiful, quietly elegant ambiance and the delicious food are both second to their first rate staff. read more

Absolutely terrifying experience!!! I just had a family dinner there and we got served a bowl of ednamame that was already consumed by others!!! How did we find out? I was trying to squeeze the beans out by hand for my kids and I immediately knew after the 3rd try they were actually consumed with no beans inside. FRIGGING DISGUSTING! I reported the problem to the server who was totally clueless... so it got to this lady manager... she didn't even want to do much about it other than offering a free bowl of ednamame plus a couple desserts for kids... is this how you make you disgusted, upset customers feel better? How would you feel if somebody got you to touch others' saliva, let alone putting it into your mouth? Had I put those beans into my own mouth, I would have sued this place, no question about it! I warn all of you... this place doesn't care much about attention to detail and customer satisfaction... no disrespect to the Koreans but there's a reason why I prefer Japanese owned/operated sushi restaurants! They don't give a crap about properly compensating customers if they had similar incidents like ours.... read more

Wasn't anything special Serving was eh but I think they were in training. Food is good but a little expensive. read more

They suck! Now that they have more customers, they don't treat the customers well enough. We called to order a party platter, and at first they said it would take 45 minutes. After that, we called again and they said it would take much more time. However, they used to be pretty good, before they got more of business. I highly suggest you not to go to this restaurant. And their food is pretty normal but expensive. Even though their decor is very beautiful, They're not the best. I've been to other Japanese restaurants, and they are much better than Bene Sushi. Maybe if no one goes to Bene Sushi, they will learn their lesson. All in all, their service is terrible and they should improve. read more