Good product but slow and rude service. Mobile ordered for pickup, the drinks were not ready for an additional 15-20 minutes, which was surprising as it didn't seem busy when I arrived. When I asked for my order she told me 5 minutes. So I asked again in 5, and she said if I didn't hear my name called, it's obviously not done... rude. read more

The drink was not bad, but the cashier finished ordering for the customer before me then just glanced at me and input her "fantuan" order. Not even bothering to greet or please wait. read more

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Not a bad place to get refreshments. I enjoy their Osmanthus Rice Milk tea the best when it's made well. Their drinks can be quite pricy at almost $8. The last several times I've been there I've felt the quality of the drinks have thoroughly decreased, so much so that it felt like 80% water, 10% tea with the remaining being boba. I haven't been a regular since! I feel the staff could use better training so that the drinks are more consistent, as each time I've had drinks made there it's either a hit or miss. It's either too sweet, too much ice, too watery or a combination of both. Overall, the drinks are unique but for the price I expect more care and quality given to my refreshments. read more

There's no line when I went and it's a kiosk ordering so it went super fast. The drink comes with a string and cute design which makes to go convenient. The place is clean and even have tasting sessions. I highly recommend it read more

I decided to try Bengong after the other boba place in the plaza (Oops) didn't have any boba, and honestly, it was the best decision ever. The customer service here was top-notch. The drink names were a bit odd and the descriptions weren't super detailed, but the staff was incredibly helpful. They walked me through the menu and even made recommendations based on my preferences, and they did it all with a smile. As for the drink, I loved it so much that I came back two days later for the exact same one. I didn't get the chance to thank the girl who helped me the first time, but I made sure to let the other staff know (she's the girl in the pic). The drinks are a bit on the pricier side, but honestly, totally worth it if you're in the mood to splurge a little. The boba had just the right amount of sweetness and was perfectly chewy--not hard and stuck together like some places. They also have this unique addition of burnt bits that was surprisingly pretty good. I highly recommend the Burnt Caramel Cheesed Milk Tea as it has become one of my all-time favorite drinks. On top of that, the ambiance was super cute and cozy, which just made the experience even better. read more

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Cute boba shop with seating & plenty of parking. They have quick, friendly service & delicious tea. It was my first time visiting. My friend enjoyed the burnt brown sugar boba tea. I normally like fruit teas or jasmine milk tea but decided to try something different. I chose the peach oolong milk tea since it was on their top 6 milk tea menu. The tea was good but I didn't know it came with barley bits which I didn't really like. I wish there was a description on the menu or I wish the cashier warned me or I wouldn't have ordered it. Will definitely return to try their fruit teas. read more

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i tried out this place because my friend recommended it to me and it was so good! the store is decorated so prettily and the cashier/barista was kind and patient :) the burnt brown sugar boba milk tea was delicious and the crack on top was satisfying! it also tastes really good once some of the pieces sink to the bottom :D the uji matcha milk tea w boba was smooth and i liked how it wasn't too sweet so you can taste the matcha! the boba adds a nice balance of sweet to the drink :D i will definitely come back to try other drinks on the menu!! read more

BenGong's Tea - Arcadia - left: burnt brown sugar boba milk tea right: uji matcha milk tea w boba - Bubble Tea Near Me - Arcadia, California

As all of us Chinese boba enthusiasts say- the best boba is the one that's not too sweet. This is perfect for my palette when I order anything 25% sweetness level! They've upgraded to a new self-service ordering kiosk that supports both Chinese and English which I will always opt for the Chinese menu. The mango pomelo sago tasted just as amazing as ever, with plenty of toppings! read more

BenGong's Tea - Arcadia - Mango Pomelo Sago 杨枝甘露 - Bubble Tea Near Me - Arcadia, California

One of my favorite milk tea stores serving some great flavors like the Osmanthus Rice Milk Tea, Tiramisu Milk Tea, and their Golden Oolong Tea. In general, they have delicious flavor options. They are able to adjust sugar and ice levels. Would recommend 50% sugar levels in general. The staff are really kind and make the drinks really quickly. There is also a great workspace here with plenty of tables and wifi. read more

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Ordered osmanthus rice milk tea with 50% sugar and was pleasantly surprised. Not what we were expecting but it tasted very good. The rice had a nice sweet + sour taste and wouldve tasted even better if we ordered it hot (i think). Also had cute decor and wasnt busy. read more

BenGong's Tea - Arcadia - osmanthus rice milk tea - Bubble Tea Near Me - Arcadia, California

My family and I had a great time here. The service and the drinks were great. We had the mango pomelo sago. The people were attentive. read more

BenGong's Tea - Arcadia - Mango pomelo sago - Bubble Tea Near Me - Arcadia, California

Drinks were amazing! Jasper was very patient, friendly and nice - I will come back again :)

My go-to boba spot in Arcadia. The drinks are so good! Wide variety of drinks to choose from. The tiramisu special milk tea was rich and creamy, while the boba was warm and chewy - perfection in a cup. I also really enjoyed the passion fruit yakult tea, which included crystal boba and crunchy passion fruit seeds. The flavor of the tea was sweet and tart. Love the decor of the store. The tables were clean and each one had hand sanitizer available. read more

BenGong's Tea - Arcadia - tiramisu milk tea (L) and passion fruit yakult tea (R) - Bubble Tea Near Me - Arcadia, California

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Went on a Saturday at 7:30pm during their soft opening. Cute inside decor and bright ambiance! Lots of cool new flavors to try like Golden Sesame Milk Slush and Burnt Caramel Cheese Milk Tea, which is what we got. Service was prompt, polite, and helpful. The kiosks for self-order is not set up yet, but the staff were attentive and ready to take our order when we were ready! It took us 5-10 mins to get our drinks after ordering, despite not being too crowded, but it is totally understandable as they are still newly opened! Note: for now it seems like the Osmanthus Mochi Slush isn't available currently at this location ): read more

All the drinks I got was 50% sweetness and it was the right amount of sweet. All of it was delicious and tasty. Not sure what kind of toppings or what was on the bottom of the drinks but it was good. I was a little hesitant because I don't know if they put nuts in their drinks since I am allergic to it, but it was pretty delicious. Service was friendly. I definitely like how the person explained the menu and told us what drinks to try. Ambiance is inviting and colorful with the different designs on the wall. Good drinks in the area. read more

BenGong's Tea - Arcadia - Mango Pomelo Sago, Mocktail Pina Colada, Peach Oolong Milk Tea, Boba Milk Tea - Bubble Tea Near Me - Arcadia, California

Phoenix was very sweet and helpful! I enjoyed working from this location. The music is calming and not too loud.

This is one of the most favorite bubble tea places for my family in the City of Arcadia, California. The owner is a very kind lady who really pays attention to details of the customers' requests. The tea is very fragrant and the menu is very well and clearly presented. A must try to visit when you're in Arcadia, especially during hot weather. read more

I was on my way home from work and decided to stop by Bengong's because my friend had mentioned it was one of her favorite tea shops in the area. I got the Longjing Aromatic Lime Tea and my gosh it was just what I needed after a long day of work. I love citrus, so mixed with tea made it so refreshing! Highly recommend and I will definitely come back to try other items on their menu. read more

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I used to love this place, but now the staff is really stand offish. I'm not sure what happened, but everyone was so friendly before! I feel like the quality of their drinks has also changed. ALL of their recipes were so light and refreshing. Now, they're a bit denser and heavier. This isn't a bad thing, but rather than having delicious and refreshing fresh milks- it's like drinking straight, thick cream sometimes. I hope the quality of the service and drinks can go up again soon. This has been my favorite spot for years and I'd hate to see it lose its shimmer!! read more

BenGong's Tea - Arcadia - Mango Pomelo Sago (left) + Taro Fresh Milk (right) - both are amazing!!!!! - Bubble Tea Near Me - Arcadia, California

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Recently came back a few times to try the peach oolong milk tea and the burnt caramel cheese milk tea and both are delicious!! I realize after so many tries that Bengongs drinks run light on sugar - so instead of reducing the sugar level, I always just get full sugar now and it tastes much more flavorful. read more

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Been coming here since it opened, love their brulee drinks, barley topping, and cheese teas! Wait times may vary based on time of day and how busy it is. read more

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Tried the Cheese Dahongpao Tea and it was alright. It didn't taste anything different than other black/oolong teas. The cheese foam was alright as well but you can't really taste the cheese. The large size costs $0.75 extra. It wasn't even that big of a cup so kind of pricey at $5.50. read more

Stopped by to try more of their menu after a good first impression. Service is quick and friendly. The shop is small, tidy, and filled with the beautiful smell of tea and brown sugar. Parking can get difficulty in the busy plaza. I've had the DaHongPao boba milk tea and peach oolong milk tea drinks so far. The tea flavor is strong and the boba is always warm with the perfect texture. I appreciate their unique topping offerings. Just a heads up that some drinks contain toppings already (like barley!) so maybe ask before you order if you're not feeling adventurous. Overall, one of my favorite places to grab boba in the SGV! read more

BenGong's Tea - Arcadia - Bubble Tea Near Me - Arcadia, California

Highly recommended! My top 1 and go to boba milk tea shop! Good quality and nice service read more

BenGong's Tea - Arcadia - Bubble Tea Near Me - Arcadia, California

This is one of our top 3 boba spot in the 626 area. My favorite is the Tea Cube Jasmine Tea with Boba (1/2 sweet). We've also tried many other drinks and they all does not disappoint. read more

BenGong's Tea - Arcadia - Tea cube jasmine tea with boba - Bubble Tea Near Me - Arcadia, California

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I typically frequent the Walnut location but was in the area and decided to grab a sweet treat. I ordered a peach oolong MT with barely and added sago pearls. My fav. I also ordered a mango pomelo sago-also YUM. The location was spacious; however, the parking situation was difficult. Be prepared to wait! read more

I would go back for sure. The reasons why I did not give five stars, however, is because I was not expecting barley at the bottom of my peach oolong milk tea and I had ordered hot and I got luke warm . I did read after I ordered already that you can ask for a replacement for the barley so that is what I am going to do next time. and ask for my drink to be a little hotter. I would recommend though! read more

This was the worst tea I've ever had. Ordered a green tea with 25% sugar and a topping. The "tea" tasted like water. It was the most watered down tea with almost no hint of tea flavor at all. Never coming here again. read more

My first time here was amazing!! Phoenix was very nice and patient with me because I was so unsure of what I wanted. Ultimately, I got the Osmanthus Rice Milk Tea and it was so amazing. Easily the best osmanthus tea I've had anywhere. The store is so inviting too, I like being able to talk to people and hear what is being said back to me. A perfect quiet afternoon boba spot! read more

BenGong's Tea - Arcadia - osmanthus rice milk tea - Bubble Tea Near Me - Arcadia, California

I always forget to leave this place a review because I end up devouring their drinks. I am very much a returning customer :) They are probably one of the few establishments in SGV who are CONSISTENTLY GOOD! I never had bad nor even just okay drink from here. It's always so GOOD! It's also cute inside with the wishing tree and decor. There are a good amount of seats to hang out as well. The staff has always been kind to me, even when they messed up one of my drinks before, very apologetic. Their service is fast, even when it gets busy, but you can tell they still handle their drinks with care. They're located in a big plaza and there's always parking. Their price is normal, if not even more worth it than other places charging the same amount. There's a good balance of sweet and tea flavor. I always get the jasmine milk tea with sago or boba. My little cousins loves their fruit drinks though! The white peach oolong milk tea is also a family favorite. read more

Drinks are better than the boba. This place is not in my boba rotation but I've stopped here a couple times out of curiosity. The boba texture seems inconsistent. Most of the boba in the cup would be soft and maybe a few would be chewy. It's sweet though, but they need to control their process parameters to make the boba consistent. I liked the osmanthus rice milk tea. I liked that I could taste the rice grains and the drink wasn't too sweet. The burnt sugar boba milk tea was pretty much a crème brûlée foam milk tea. It wasn't bad, but it didn't really stand out in terms of taste. It was pretty sweet but the thinness of the milk made it feel more lightweight, which I liked. The milk in both drinks is a bit on the thinner/watery side. Also, cups run smaller than other places for the same price. read more

I highly recommend this tea shop for new and unique flavors. The most unique things this shop offers that I haven't seen in other tea shops is their "burnt" flavors. We tried the burnt brown sugar milk tea boba - bomb. We tried the burnt caramel cheese milk tea - does not come with boba and I wish it did - bomb. The boba was soft and chewy - perfect texture and not too sweet. The Mango Pomelo sago was unique but a tad bitter because of the pomelo. Cute interior and parking lot available. read more

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Overall: 3.3/5 We came here for the beautiful aesthetics to be honest; I'm a sucker for good animation art. I was also excited to try Chinese milk tea as well. After I did, I think it's definitely a taste preference because it's so different from any of the usual milk tea we would have. Osmanthus Rice Milk Tea 75% Sweet, Less Ice ($5.75): It's $0.75 for a 700 mL and an extra $0.50 for sago pearls so this was an expensive drink. It came with rice barley bits too which went well with the sago pearls. The milk tea has a rice flavor but with an oat milk consistency. Overall, I liked this drink more than the peach oolong tea cream top (75% sweet, regular ice, $6.75). read more

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4.5 stars. I ordered the tiramisu special milk tea at quarter sugar and it was nearly perfect for me. The boba was still warm and it was perfectly soft and chewy. The milk tea was flavorful and was at the perfect sweetness level once I mixed everything together. I typically order 25% sugar and it was just right for me. I do wish there was a strong tiramisu flavor, that was the only part I felt was slightly lacking, but I can definitely taste it. The drink was a little pricey, coming in at around $7. The service was relatively quick which I appreciated. The aesthetic of the shop was unique and quite nice, it's a place where you could catch up with a friend or get some work done. I liked their brand design, it adds to the overall experience of my visit. Overall, I had a great time here and the drink was a pleasant surprise; I would come here again and I'd recommend giving this place a shot. read more

BenGong's Tea - Arcadia - Tiramisu Special Milk Tea - Bubble Tea Near Me - Arcadia, California

Cute little boba spot in Arcadia, along a little shopping strip. Staff are really friendly and pretty fast. The store has this amazing wishing tree right at the entrance which is super cute and a great photo op place. I am obsessed with the Sesame boba and I keep coming back for it! Literally, probably every week. Not pictured because it's devours in minutes. It's nutty and slightly sweet. I haven't been able to get this anywhere else that does it this good. Big fan! Current obsession, go try it! I've also tried the brown sugar boba that has ore crumbled and presented like a potted plant. It's a good drink, but hard to not make the drink not as sweet (for obvious reasons). read more

BenGong's Tea - Arcadia - tea pot brown sugar boba - Bubble Tea Near Me - Arcadia, California

Unsure of the hype of Bengong's in China, but I can see why that was a thing of the past. I still had a belly to fill after my dinner for the night, and was looking for a nearby boba spot to top it off. Unfortunately, this shop arguably did the opposite. I ordered a Special Boba Milk Tea and a Peach Oolong Milk Tea. The Special Boba MT was ordered at 70% sweetness, but it might as well been 70% sourness. When I took my first sip of the drink, I was met with a sour taste in my mouth from what was presumably the boba. I asked my girlfriend to try my drink, and she agreed there was at least a slight sourness to the drink (she didn't want to admit it b/c yk, she picked it). Thinking it was a fluke, I took a few more sips, but the sourness never left my taste buds. Deep down, I knew there was something wrong with the drink, but I ignored my gut feeling and kept drinking, opting to share since I preferred the Peach Oolong. The Peach Oolong was...just an average white peach oolong milk tea, though the tea taste was a bit stronger. It was still a pretty decent drink, albeit it didn't really taste like Peach. During the drive home though, I should've trusted my gut. Our tummies were rumbling and not feeling 100%. I was thinking to myself: "It can't be the noodle soup earlier, that tasted fine. It must be the slightly sour boba I had!" We ended up tossing the half finished Special Milk Tea and finished the Peach Oolong. Safe to say I didn't have the best time in the bathroom. Overall, a pretty average boba shop. I'm 100% sure what I experienced was an anomaly, but after looking at other reviewers' and their ratings, combined with the above average pricing, it's safe to say that it's hard to justify coming back here. Cool to say I been there done that though! read more

BenGong's Tea - Arcadia - Bubble Tea Near Me - Arcadia, California

1o.28.2o22 We came here after our sushi dinner at Kisen. Another place I've never heard of...and my friend said they're very popular in China or something. But hey, there are way too many boba tea places to follow and I am not definitely not following, obviously. Some of the drinks are very interesting combos. I don't like grape flavor anything but I like fresh grapes, like the fruit. Since my husband got that one, I tried it and it was pretty good. It was more refreshing than I imagined and it didn't taste like that grape candies flavor that I didn't like. I got the one with black sesame and it was also pretty good, very creamy but not heavy. It also looked nice with some gold flakes. read more

BenGong's Tea - Arcadia - Our receipt for your reference - Bubble Tea Near Me - Arcadia, California

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Boba 10/10 I ordered the Special Boba Milk tea 75% sugar, regular ice size small. So good! I came here twice in one week back to back. Very flavorful, boba firm, just simply good. When you are tired of Starbucks and the same ol boring coffee but want caffeine come here. Service calm and nice. read more

BenGong's Tea - Arcadia - Special Boba Milk Tea - Bubble Tea Near Me - Arcadia, California

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Delicious! Quick and efficient service. The store has a wish tree so my friends and I added some while we waited for our drinks~ easy parking lot. I would check it out again whenever I am nearby Arcadia. read more

BenGong's Tea - Arcadia - Bubble Tea Near Me - Arcadia, California

I love BenGong's for the pure tea flavor and their milk teas are very light- my favorite drink to get is the peach oolong milk tea with the barley topping, the barley is unlike any other boba topping I've tried since it's silky and has a really great texture! My one complaint is sometimes it takes a while to order and get the drinks, understandable since it's a popular spot and there aren't any other BenGongs in the area. I visited with friends and there was no one else in line but we were asked to wait around 15 mins just to order- it was totally fine but I would just make sure to budget for time just in case you're in a rush! Drinks: 5/5 Price: 4/5 - standard Service: 4.5/5 Ambience: 4/5 - not huge but a solid place to hang out or get some work done! read more

BenGong's Tea - Arcadia - Peach Oolong Milk Tea - Bubble Tea Near Me - Arcadia, California