Ummmmmm had a reservation for 6:15... got seated about 10/15 minutes later... got sat waited about 5 more minutes for the server to come over... mind you she only has one other table thats a party.. ok cool.. we order everything all at once because we go to bethesda location often we know what we want. Took about 7 more minutes to get drinks & salad...finally 15/20 minutes later the chef comes (nobody ever got sat with us 2) the chef was a little goofy.. he acted like he couldn't put my teriyaki sauce on the food on the grill because people complain i said its just us and they even have chicken teriyaki so I didn't see the issue & i get it all the time on my food at the other location. I ordered noodles with my food only to get some kind i never saw before... they ended up being yokasiba noodles.. i wanted the white noodles.. & when the manager cane over asked how was everything I told her about the noodles even tho i wasn't going to say anything if she hadn't come over... she act like she didnt care i left them on the plate... i was done my food anyway just didnt eat the noodles. But to say the least the food was good.. minus the noodles... BENIHANA IN Bethesda is way better than this location. I only came here because bethesda does not have dine in right now. Food good service blahhh read more

We had a reservation for 6:30pm and arrived a bit early so we decided to wait at the bar. Shortly after ordering, we got our drinks and our table was ready. We were sat and dinner proceeded as usual. The server took our order, the chef cooked while providing a show, and left us to finish our dinner. He did his chicken act with the eggs before making the fried rice, then an "I heart u" with the fried rice, the usual show. I ordered the Ocean treasure; lobster, shrimp, and scallops. Nothing over undercooked or over cooked. Our server was nonexistent most of the night, granted they were quite busy. Drinks were good, food was good, atmosphere was busy yet pleasant. (The storm created an interesting view.) The reason I gave them a 4 star is because of the Yum Yum sauce. They have the original Yum Yum sauce. Not the watered down, weird tasting one that the Bethesda location offers. I'm talking about the thick, mayonnaise tang like taste that you expect at Benihana. read more

Benihana - Blue Ocean drink. - Sushi Bars Near Me - Dulles, Virginia

They do not serve you if you walk-in. Reservations only. There is no sign or any information provided prior. Hope the food is better than the ridiculous service or policy. Especially when this restaurant is brand new. read more

I've been here a few times for lunch, work lunches, and happy hour. But last time (within the last week), tried this place for dinner and it was not the same. During the day, I don't know if the staff is different, but the servers are better trained and tend to their tables. We waited 30-45 mins to be seated and another 15-20 mins to get drinks and order. By the time the chef came to cook, we had all been waiting a good hour or so. The food is always good, I saw someone called it bland, I would beg to differ, I like the flavors (plus you can request extra sauces and spices to your liking). Also, at the end we were greeted by a manager and asked about our meal. Complained about the time wait and were given 10% off our check on the spot and also told about some online program they have for $30 birthday gift certificates and other promotions throughout the year. Overall, it's a great place for the food. It's pricey and located oddly out in the middle of no where (unless if you live in the sterling area). read more

Wow service is not important here. They have no value for anyone's time. After making a reservation, we were asked to wait an additional 40 minutes. Unacceptable. We went to Cheesecake Factory -who without a Reservation, sat us in minutes. If you value your time do not come here read more

Worst food ever!!! Mother's Day was a total mess and the GM of the place called the cops because a family couldn't get there reservations. As I was leaving I tried to complain and I was kicked out! One of the hosts spit in my face. Total disrespect. read more

It was one of the horrible restaurants I ever been to. On Valentine's day, we went there for dinner and our reservation was at 8.30 pm but we didn't get a table until 10.45 pm. Every time we asked when we were getting a table they had no answer and they were rude. There about 60 people were waiting for a table and all had a reservation. Once we got a table they didn't have enough food. We asked for a fork and it took about 30 mins. We were 10 people at the hibachi grill and the chef wasn't listening to want we wanted. A lady said no onion or mushroom but she got both. By the time we were finished with dinner, it was midnight. We supposed to meet friends for a drink but we had to cancel it. It was a dinner from hell, bad service, rude people and really poor food quality. Not a place to go read more

This experience was awful. Clearly my expectations were too high. The sushi we ordered at the bar before dinner took forever and was actually prepared as a to go order and sat out for at least 30 minutes prior to us questioning where our order was. Needless to say we didn't eat it. The server and manger couldn't figure out how to take the purchases off our tab correctly. It took forever to get our orders place and food started. The chef was less than impressive and would of rather us not talked the whole dinner. He also forget multiple things for the tables order and had to keep going back or getting people to bring extra items. The prices are crazy high (especially considering you have to pay extra to get rice with most meals)!! After going to another Hibachi in Leesburg a few weeks earlier for a birthday, which was excellent, I was even more unimpressed with this place. I won't be returning here, ever. read more

I really enjoy going to Japanese steak houses. But this is one that I will not be returning to. There are 3 within 5 miles from my house. I would rate the other two at 4 or 5 stars. I noticed right away that the prices are about 10% higher across the board. I figured ok, Dulles Town Center is prime real estate compared to the Countryside and Ashburn Farm shopping centers. They pay more for the building, and they charge more. I can live with that. I finished my first (and only) cocktail shortly before I ordered my food. The waitress who took my order didn't offer me another one. No one came by our table until the chef came to cook the food. I know the chef is not our server, but in the past, at the other JSH's, my chef has taken notice of my empty or almost empty glass, signaled to the server, and sped up the refill process. Not this time. The chef himself was very dull and boring compared to what I'm accustomed to. He didn't even toss shrimp at us after the food was cooked. I really can't remember another occasion, at any JSH, when they didn't do that. Even when the 2008 recession hit, they switched from shrimp to steamed rice in order to cut costs. I've come to view catching shrimp as a God given right when I go to a JSH. If I had brought one of the kids, they would have been so disappointed. The food itself was great. But as we ate, I was still never offered another drink. I decided not to push the issue because: 1) I wanted to see how long this would go on for. 2) As much as I wanted another drink, I was getting so aggravated that I didn't want to give them anymore of my money. (I still had plenty of water) 3) I expect your services to be offered to me. I don't want to chase you down to get them. I've experienced some instances at the other two JSH's where the chef was a little dull, or the waitress was a little slow, but never to the point of absolute neglect. And to have both of these problems occur together in the same trip is just unacceptable. I'm not the type who complains to management. I just tipped $5 on a $110 tab, and wrote a brief explanation. That's something I've only done 2 or 3 times in like the last 10 years. read more

I ate hibachi there on Saturday and was seriously ill within 30 minutes.. steak, veggies and fried rice.Filet Mignon

Benihana is the best Japanese Resto here in Dulles! Everything on their menu are very mouth watering! You'll really want to eat here every time! Their sushi, rolls, and everything is so yummy! I'm also glad that they have menu for the kids who doesn't eat Japanese foods but have a parent that LOVES Japanese foods. :))) So, to sum it all up i gave them 5 stars! read more

Alright check it. I haven't been to a Benihana in years. By years, I'm talking ever, at least to the best of my knowledge. Growing up it was such an odd place to go to... I mean when my family or I ever wanted Japanese food we go to a traditional restaurant, rather than this made for show, increase the price premium Japanese restaurant. I came here with a co-worker for their all you can eat sushi. It's $26.95, which is a little pricey, but I did eat my money's worth. All rolls aren't included, but you can pretty much order anything. Naturally the special ones with the expensive ingredients are excluded. It's rather confusing: they give you this sheet with 1st, 2nd, and 3rd columns. What you're supposed to do is mark down all the rolls you want them to bring out first, then 2nd, etc. What makes it confusing is that you don't know how much you can handle/how much you want them to make in the first round. I ended up checking only 2 rolls, when I could've checked as many as 4. Note: they don't bring out the 2nd round until you've completed ALL of the first; not even a single piece. Our waitress tried to explain it to us, and we honestly couldn't understand her. Rather frustrating. She even asked if I was Korean so she could explain it in Korean... yeah, that's a first for me. It was a slow night, so our rolls came out pretty fast. With rolls at around 10-12 bucks each, I needed to eat at least 3. I ate 5, and so I considered myself satisfied. read more

The waitress didn't know anything on the menu and could not answer our questions. Went when it just opened so I forgive her as most likely a new staff. But does not bode well nor give in to anything sympathy in this review. The sushi was not good. But I have relatively high expectations for my sushi so I will not give it only one star. Meaning it wasn't awful. The decor is nice. I stared at it while I was chewing my not good sushi. read more

First, the positive: good service, great drinks. I definitely recommend the Sake Sangria, even if they are $7.50 each and the glasses are teeny tiny. My guess is that the drinks are awesome to cover up for the flavorless food. The food was mediocre at best, with zero (0) presentation. We even had kids at our table - I would have thought that at the very least the chef (who was not Japanese, btw) would want to entertain them. But no, there was nothing. I would almost go so far as to say it was boring... which would have been OK had the food been amazing, but it wasn't. I had to drench my meal in soy sauce just to give it some flavor. Definitely wasn't worth the drive with Sakura right down the road. I won't be back. read more

Valentine's Day rolled around last month and I decided to take my wife and our two year old to Benihana. Yes, there's probably about a half dozen other places I could have gone to between my home (Nokesville) and the Dulles Town Center but I figured, "Hey, let's go with the original"! Should have saved the miles on my car. Here's the lowdown on the experience: Front of House: Pitiful. The hostess was NOT "ready for prime time". We arrived at 7:45 for our 8:00 reservation. She told us it would be at least a half hour before we'd be able to be seated. At around 8:15 I heard them say a name that sounded like "Charles". When I asked if that was us, she just looked at me and, "You only arrived at 7:45 so, no, that's not your party" (can't type the attitude that line was delivered with). Wow. Really? Table Service: So-so. The chef was pleasant. Missed a few of his tricks but I don't think I've ever seen a hibachi chef nail everything. No fire, either. That's a let down. Waiter: A little off. I specifically asked him to get me whatever drink would be served in one of those funky Tiki mugs. He brings me a goofy, fruity pink cocktail...in a clear lowball glass! I asked once more but nothing was done. Wasn't about to make a federal case out of it...but without the funny mug I would have just had a beer. Food: Overpriced. I ordered the NY Strip for $32. They claim it's prime, aged beef...tasted like something out of the meat section at Safeway. Between the soup, salad and fried rice it does add up to quite a bit of food but, honestly, that price had more to do with the name on the door than the food on my plate. Overall: No matter where you are in Northern Virginia, chances are you've got at least one or two Japanese teppanyaki places around that you are aware of. Chances are you'll have better service, comparable food and lower prices than Benihana. Don't buy the hype. read more

We come here quite often because my daughter LOVES this place; at least 4X a month. We've had most of the Chefs cook for us but by far Jonathan is the best cook at this location. He is personable, skilled, and cooks really well. While I don't know if I can continue to keep up this habit for my daughter, I will definitely ask for Jonathan when we come back. read more

The food is probably bomb but unfortunately I didn't get to eat there. I had a reservation at 6pm and showed up 10 min early. At 6.55pm we were still not at our table and my kids were super hungry so we left. We went to red lobsters instead and had amazing service and meal. Go to red lobster right next door if you don't want to have a wait. read more

We came to Benihana for our annual after Christmas dinner out...you know, to take a break from the turkey, ham, etc... I made a reservation (advise doing this with a large party). We got there and we were seated in a timely manner; we did have to wait for a bit for the "show" to start: don't get me wrong our drink order, the salad and soup came out promptly as well as our order being taken. We waited ...and I was beginning to feel some kind of way...Mommy was apparently hungry and got that look on her face . Then finally...Showtime! Our Chef, Ms. KENIA comes out and gets things rolling..most of us had the trio-steak, chicken & shrimp; my son had lobster and steak. Kenia prepared the food to perfection...and had personality to go along with it! All the food was flavorful..Mom went Gaga over the onions! (Really Mom?). But I have to say they were really good! We were all FULL by the time dessert came out and we had to go boxes! Kenia was a blast and when we come back I will ask for her again! I know some of the reviews on here are not glowing, but my advice is to form you own opinion...you known what you like..give it a chance. I will definitely go back! We actually had fun! read more

Benihana - Entry way - Sushi Bars Near Me - Dulles, Virginia

You pay so much money for a boring experience and not such good service. I will not be going back , when I can get better and cheaper food near my home . Smh read more

My husband and I go to Japanese Steakhouse quite often and so we decided to give it a try for Vday (late on the review). It was good, I had Shrimp (since I am vegetarian) and my husband had steak and shrimp. The only thing I didnt like is that they put chicken in the fried rice but do not tell you that. I dont eat poultry so I was just upset a bit because I had to pick out every single piece and I could not enjoy my rice. I wish they would have told me or wrote it on the Vday menu. Overall experience: fun! Food: Good but had better at Kobe Japanese Steakhouse. Design: Good, classy. Conclusion: Would def go back to Kobe instead of Benihana. read more

When I decided to take my prom group to Benihana I was a little nervous. Your Benihana experience lives or dies on the skill and charisma of your chef. Thankfully, we were put in the precise hands of Andrew. Who had skill and charisma in spades. Andrew read our groups atmosphere perfectly, and created a vibe that made our prom night go from entertaining to extremely delightful. Our night was thriving after our dinner with chef Andrew. 10/10 would recommend. read more

Benihana - Sushi Bars Near Me - Dulles, Virginia

So it was my sons first homecoming dance. They "lost" the reservation. Sat them 45 minutes late and then it took over an hour to get food. The worst experience. No sorry from the manager. Ruined the night. I would never go back. Terrible experience from beginning to end. The manager should attend customer service training. Benihana should rethink giving their name to this location. read more

Went to Benihana for a birthday dinner last night. Called ahead and made the reservations for 7pm. Our group is seated and are excited to eat. 45 minutes later we are still waiting for a chef to come and cook for us even after noticing that tables that arrived after us were being served. Once the chef comes, no big deal, we can overlook the wait time. He starts cooking the food, everything is looking and tasting great. Towards the end of the cooking I notice there's a to-go container on the side that the chef is filling up with extra steak & chicken. We are all a little confused because one of our friends had yet to get the second part of her meal (she ordered the Benihana delight which is chicken and shrimp). The chef took her portion of chicken and added it to his to-go container!!!! Once this is called out the chef hurries to the back to grab more chicken and hurriedly cooks it for her. The "manager" - not sure if she was the actual manager - comes out and tells us that somehow one of our tickets got "lost" so the people in the back did not provide enough food on the trays for us. If you are a manager and are going to give a table that has already had not very good service an excuse, please make it a realistic one! There was enough food on the trays, the chef just forgot he hadn't served all of us what we ordered and proceeded to give himself the "leftovers." Not acceptable. Luckily, the manager reduced all of our bills by 50% so that was much appreciated. The food was good, nothing too different from other hibachi restaurants I've eaten at. Just purely going off service alone, I would probably not visit this specific location again. read more

My husband and I love Benihana from our days back in Indiana. We used to celebrate my birthday by going there every year. The menu is extensive and while it is expensive, you will get a lot of food. I enjoy their onion soup course but do not love their salad/dressing. Our waiter at the Dulles location was a bit slow, but quick to remedy errors. Our chef for the evening was entertaining and did a wonderful job engaging the adults and children at our table. Food was flavorful and the experience was fun. We go back as often as we can afford to. read more

To be real, I do understand that this is not the best Japanese hibachi grill around. Though I haven't been to any others in the area, I have been to plenty of others elsewhere, and they are usually better than this one in service, and food quality. That being said, this place isn't awful. Honestly, my wife and I go there at least twice a year because we're both signed up for the $30 off on your birthday deal. We go, do the meal, get our picture taken, we have a good time. I've never had a problem with the food there. I always get the steak and lobster, which is hard to mess up. I do feel like there could be a little more seasoning on both of these, but there is plenty of taste in the mustard sauce that I dip them in. Maybe I'm just being complacent, but I find the meal very enjoyable. The show actually gets a little old. That is, I don't find it annoying, but I'd be just as fine with out it. That being said, I like that they cook the meal right in front of me. It's unique. My wife and I went for the happy hour drink and sushi specials one afternoon. I was pretty happy with it, but the service was admittedly pretty bad. The waitress for our section seemed really flustered, and it first I felt bad for her, but I kind of think she was just being lazy and then apologizing for taking so long every time she made an appearance. She really wasn't serving many other people. That being said, the specials are ridiculously cheap, and they're acceptably tasty. It's a good place to get few drinks and sushi for a casual afternoon after work. read more

We made last minute reservations for a birthday party of 15; 2 tables next to each other. It was pretty slow for a Saturday night, but still had plenty of customers, mostly big parties. The food was your average hibachi, not really well seasoned but not horrible either. I ordered the filet and sea scallops - the filet was cooked well, but the scallops were overcooked. The fried rice was also overdone, with some pieces crunchy. However, it wasn't bad and sort of always expect mediocre food at the hibachi steakhouses. Our chef was okay, but he had a quite a few 'fumbles' with his tricks. No biggie, we've seen it plenty of times before. For the price, Benihana isn't anything special. But for a last minute dinner, it worked fine! read more

I called ahead to make a reservation, however when I arrived they said there was no reservation and I had to wait until the next open table. When I finally got to my table they made me sit at a small individual table not even attached to the main counter. They placed two extra people at one table by placing extra chairs where they're not supposed to be. On top of everything, I waited 50 minutes for the chef to start cooking when two tables that sat down after me were already getting their food. They also ran out of glasses and gave me a plastic to go cup for my drink. Won't be back. read more

Benihana - Sushi Bars Near Me - Dulles, Virginia

So, this is an updated review from the original on 6/14. After my 1 star review recounting 2 issues in the past, the restaurant reached out and provided me with a gift card to use on my next visit. I went to the restaurant over the weekend and ordered the hibachi chicken to go. The hostess was friendly and offered excellent options on the offerings. I received my food hot and faster than expected. In terms of the food, once I got it home I did reheat and the taste was good. The vegetables were particularly tasty in that the cooked items were nice and crisp, even after reheating. The salad was eaten 24 hours later and the lettuce was fresh and crisp. I also received 3 bonus shrimp, which was nice. Despite prior issues, I will say this visit was way better than expected. I will most likely visit again the next time I am in the area. Unfortunately, I know longer work in the Dulles area, as I could see this dish being my go-to for lunch. read more

Sushi was just ok. Unfortunately, it would've been better had the experience been better. The service was just plain bad. To drive out 35 min to get to this place, it was my first and last time. Honestly, Sakura is cheaper and sushi tastes the same. The waitress was bland, slightly rude, responding to my brother while her back was to him, with a "ya" rather than looking at him and actually giving a crap about what he was saying. We paid a nice chunk of change for a dinner that was subpar. You may have lost this customer but I'd strongly recommend y'all look at refreshing what customer service really is. read more

First time here and Colin was AMAZING. He made my son feel so special on his birthday. I definitely recommend stopping by for some amazing food and ask for Colin as your server. You won't regret it!! read more

This was an okay restaurant. I like the grill thing, but not really sharing the space with total strangers. I went out to lunch with two other friends and our two babies. We enjoyed it, but some of our conversation would have been more enjoyable knowing that some other couple wasn't listening in. I am sure they felt the same way. The food was okay, too. read more

This was the first time that I had ever been to a Benihana; however, it is certainly not the first time I've experienced teppanyaki. I came here because of the overall rave reviews I hear about "the Benihana experience." All in all, Benihana PALES in comparison to the "mom and pop" Japanese steakhouses that I've been to. First off, the service at the place leaves much to be desired. We went in during the day on a Saturday - only three grills were fired up and the tables weren't even all that full. Definitely not busy. Still, we waited more than five minutes to be seated - there was no hostess present. And sure, five minutes may not seem like a long time, but when you have two hungry kids, five minutes is a lifetime. So that was strike one. Strike two was when it took an additional ten minutes to even put in our drink order. And the waitress that we had was absolutely terrible and rude. First, she wouldn't acknowledge my mother or father. She preferred to speak to me and get the orders from me, i.e. "What will they be drinking? And what will they have for lunch?" Really?! They speak perfect English and they're not mute - she just refused to deal with them. I just told her that she could ask them what they would like to eat as I did not make a habit of ordering food for my parents. By that point, we were beyond annoyed and I would've suggested leaving, but again, hungry kids. Strike three was the so-called "Benihana experience." WHAT experience? There was no enthusiasm, not fire display, and it wasn't until my daughter asked him for the third time if he could do a volcano that he even bothered to do one. He had to ask one of the busboys to bring him an onion. And we were disappointed with that. The main reason we take our kids to teppanyaki restaurants is because of the fire display and the "show." Benihana's volcano was barely steaming and when my daughter asked where the fire was, the chef replied with a curt "I don't do it like that." And the food? Nothing to write home about. I'm pretty sure I can make a better fried rice in my own kitchen (and I've never even tried). I ordered the Hibachi Scallops - they were poorly cooked, just barely consumable. The vegetable were plain, and their salad wasn't all that fresh. My mother got the Hibachi Salmon and said that it was good, but my father wasn't all that thrilled with the Hibachi Steak. And my kids barely touched their dishes. When I asked my oldest why she wasn't eating, she stated, "I don't like this food. The other place is better and there's fire." So that's that. My first (and ONLY) Benihana experience. It's not worth the hype and their food is definitely not worth the prices they ask for. This place is a bust. Stick with the joints in your neighborhood strip mall - I guarantee you, they can beat the pants off Benihana. read more

Well, I don't know where to start. Avoid this place at all cause. The food is not fresh and taste bad. The soda is even out of gas. The service is mediocre. This place deserve to be shut down. Thanks, read more

This Benihana SUCKS!!! They don't season their food. They slap extra butter on all of the food then call it even. Not only is the taste of food horrible, the service is as well! Our cook was rude. He did not like for you to tell him how you want YOUR food cooked. He caught a attitude every time we requested something. After me pretty much complaining about his attitude or cooking to my boyfriend he basically threw my noodles on my plate in mid conversation. Noodles went everywhere!! He didn't apologize or look to have care in the world that we were aggravated and wasn't happy. Never again will we come back here or refer any one to this place. read more

I hosted a dinner for 6 at Benihana in Dulles last night and will never return. We had made a reservation for 7:15 pm - seated at 7:35 - and they began cooking dinner at 8:45! This restaurant is poorly managed and as a result what was supposed to be a special family night turned out to be a total disaster. Avoid this restaurant at all costs. read more

I went here a few months ago for happy hour with some friends. The service was terrible!!!! The waitress was so nasty to us, we couldn't believe it! We almost walked out but we were so hungry and the HH prices were pretty good. We enjoyed the food, but when we asked our waitress for extra sauce it seemed so inconvient for her! She even rolled her eyes. The sushi was just okay, nothing to rave about, Also, our drinks tasted very watered down. I am very disappointed and will not be returning. read more

We had a great time as always...enjoyed our food...excellent service....and what an awesome show by Chef Rufino!! Well done Benihana!!

This was one of the worst restaurant experiences I've had in the area. We went with my family for a birthday. Very slow service. We waited about 10 minutes after arrival even though we had a reservation. Drink order took about another 10 minutes to arrive. We had to ask multiple times for water, which never arrived. The "chef" was ok. He played his role with little enthusiasm and the food was just ok to bad. Most everyone had steak which was tough. I had salmon which was ok. They fry everything in some kind of "butter" so all the food was greasy and oily. The restaurant also had a strange moldy smell as soon as you come in that was off putting and should have been our signal to flee. Bathrooms were not clean. Overall I would never return under any circumstances to this location and probably not another Benihana. Save your money and go somewhere else. read more

The manager Marlena was amazing. We had a concern with another customers behavior and she addressed it with professionalism and kindness. My family and I was so thankful to her. She is an asset to the restaurant and we will be returning. The service was awesome as well our server Lena went above and beyond to make our visit memorable! She was the best! read more

I went into benihana at Dulles for dinner and the food had so much flavor. I got the shrimp hibachi I highly recommend it. My server Johana gave us such a pleasant experience. They were able to accommodate us in without a reservation very rapidly. read more