The waygu beef was very questionable. So fatty, certainly a waste of money. The birthday discount was not honored. Didn't realize it until later. Overpriced. read more

This isn't about Benihana in general, it's about my recent visit. I went to this restaurant literally like... three hours ago writing this and I went with my boyfriend. I've been going to Benihana since I was a baby, and I'm a young adult now. I know it like the back of my hand, and I know a lot of the waiters. My issue wasn't with the food, the food was very good this time around. Got a lot of food because there were only four people for a table that seats eight. My issue was our server. He was so so kind to us, helping us and refilling our glasses. But, when I went to pay, he was incredibly rude and forward about how I didn't tip enough. As mentioned, I'm a young adult so I barely go out and pay for my own meal. I usually go with my family and they pay. So, I didn't know what a good tip was until I went home and asked my mother. She said 18% is the minimum, and apparently I had tipped... not that. 18% was 6.80 something dollars. I tipped 5. The waiter, I kid you not, stared at me as I was smiling and waiting for my receipt and said "this doesn't pay the bills." When the receipt printed, he just handed it to me and helped my boyfriend. My boyfriend tipped 18% (he was educated haha) and the waiter thanked him endlessly and left us. He thanked my boyfriend, not me. I don't want to say his name because I don't want him to have a bad rep for anyone who actually reads this review. If the company would like to know, I can totally let them know. But, I just think commenting on how much I tipped is ridiculous. I get it, I tipped little, now I know for next time. But, he did not need to guilt me for paying him a dollar or two less than what he expected. And, it makes me feel like he was only being kind for the true sake of a good tip. Which is fine! I'm a server at a food place myself! But, if that's all you're choosing to be kind for, it makes me question if you're kind at all. read more

5* for fun cooking show! 5* Service. Now the expensive food: I ordered the Miso soup instead of French onion and it was delicious. The salad was also very good. The Shrimp Appetizer consisted of 5 tiny salad size shrimp. It was tasteless and just a bite, not really an app. The Grilled Zucchini was excellent but served alone and not with entree. Maybe if they combined it with the tiny shrimp it would have felt more abundant. The fried rice was excellent but got cold by the time the steak was served. The Filet Mignon was tasteless, cut up then cooked and tasted like a very low quality cut. I do not recommend it. So, $60 after tip, was it worth it? Since it was my 1st time eating here, I was glad I came but not sure if I would return. read more

Food was great. Our chef was HORRIBLE. We came in from Ohio for our birthday. It was my first time coming to a hibachi restaurant. This place had great reviews. We had FIVE people at the table with birthdays and he had THE WORST personality. He didn't throw shrimp, crack the eggs...or even talk the ENTIRE time. He let the chicken sit on the grill for way to long so it was dry, but the steak was AMAZING. The servers and staff made up for some of it at the end with a birthday celebration. They did great. Over all I won't be back but y'all can try and go. Just hope you don't get the guy we had. I give it a 3 and ONLY because of the end celebration. Otherwise it would e been a 2...MAYBE even a 1. read more

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We went to this location on Thanksgiving so in all fairness staff might not have been to full availability but overall was a nice meal. It is fairly on the pricey side but you do get a nice show and this is very different than most restaurants. Our table choose a few different dinners and everyone enjoyed them. I recommend going for a special occasion as a fun night out. read more

Benihana - Wheeling - Fried Rice - Sushi Bars Near Me - Wheeling, Illinois

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Food was bland, (except for the onion soup, that was the only good thing) portions were small. I usually eat one third of the usual portions other Benihana's give, but not on this one, I ate it all. But the most disappointing part was the "show" that you expect from this type of place. It was mediocre. Service was okay. However, we were celebrating a birthday, and server asked if the bday girl wanted ice cream, she didn't (freezing outside for ice cream) They didn't have any other option, so there's that. She asked her if she wanted her to sing happy bday!!! Would anyone say yes if put on the spot??? Why would you ask that? We came to celebrate a bday, sing happy bday or bring a slice of cake with a candle. For the price we pay a slice of cake with a candle should be given without a question!!!! So disappointing. If you want the experience, go to any other Benihana. Skip this one. read more

The food was amazing. They cooked in front of you. Service was at a medium pace. Their ambiance was fun. looked more Asian than American. read more

Benihana - Wheeling - Cooked in front of you - Sushi Bars Near Me - Wheeling, Illinois

Terrible service . Group of 5 only served 3 of us forgot 2 of our food completely , I had to go and politely ask them where my food was. They came back out and asked if they can just make our food in the back since they forgot and we're closing in 20 min even though we got sat 40 min ago . I said no because it was our first time experience, they came back out re-did the food , cook didn't look like he wanted to be there, didn't say a word to us :( got our drinks 20 min late , terrible service no one came out to apologize or anything, we also were celebrating two birthdays, we watched them all come out to every single table and sing happy birthday except ours , only one server came out to sing a happy birthday and only sung to one out of the 2 birthdays we were celebrating, to make it worst the other birthday boy is autistic and made him feel awful that they left him out of the birthday wishes ,we tried to talk to the manager which is some lady who didn't care to listen to our story, no idea who thought it was a great idea to hire her as a manager, do not recommend and will not be coming back ew. read more

We went to celebrate a birthday and had a wonderful time! The service and Chef were amazing! The food and drinks outstanding! I had Seafood Diablo and it was fantastic! read more

We had a great time her for our celebration! Yes it was loud but that was to be expected. There were tons of birthday celebrations. The waiter and chef were great. It was busy for a week night but everything was perfect. The food was perfect from start to finish and delicious. Yes, the restaurant does need some major dusting and some few maintenance/ repairs. But the experience for hibachi was spot on. Perfect for couples and for families and kids. I also noticed that the staff asked if anyone had a food allergy. Will definitely come back for the food and experience. Thank you for making our celebration special. read more

This review is for Deer Patk location. Have been their several times when it's busy and when it's slow. It always, always takes too long to get your food. I don't get it. Also, they take forever to give you your check. Today was my last time giving them my business. read more

A Fool & Her Money are Soon Parted! Mistake!! There were only a few cars in the parking lot. We were sat at a table, like sardines in a can. That should have been our fitst clue to get up and leave. The food was greasy, lacked flavor, the veggies in the chicken fried rice were microscopic! I did eat my chicken fried rice, because I was rather hungry. The sushi was the best part of the meal, but $17.00 for one roll, is expensive. I should have remained hungry just a little while longer. The meal was ridiculously expensive for the poor quality we received. One of the people in the party ordered shrimp fried rice There were 3 shrimp in the fried rice. $7.50, for 3 pieces of shrimp and rice??? The Chef looked as if he had a great deal on his mind, and his thoughts were elsewhere. The bill was incorrect! NEVER, NEVER again! My family and I used to eat at the Benihana in Atlanta for my mother's birthday. I have fond memories of meals at THAT Benihana. We were here to celebrate my daughter's graduation from Boot Camp. What a Disappointment. I wish I could give ZERO stars! Save your money and spare your taste buds! A complete waste of more than $100.00!! GO ELSEWHERE! read more

We went to Benihana Wheeling for our parent's 38th wedding anniversary. Person who cooked the food was nice and friendly. Others were looking rude all the time.. no smiling face at all. From the time we entered till we exited, it was difficult atmosphere, quite tense to be honest. Portion sizes were mediocre. Spend 150$ for four and all are still hungry. We had to remind of the things included in the order and didn't get the hibachi shrimp appetizer which was included in the 5 course meal for avocado tartar salmon dish even though I asked specifically for it. Green tea ice cream had ice bits in it and didn't taste good. Banana tempura and onion soup were the only things good. Horrible experience. Won't recommend at all. Spend money elsewhere. read more

Benihana - Wheeling - Sushi Bars Near Me - Wheeling, Illinois

Our family visits Benihana now and then to celebrate birthdays, largely because we receive a coupon for a free dinner, as well as the special dining experience at the hibachi tables. My experience has been that the food, which is prepared in bulk on the tables by a chef, is consistently average to mediocre. On our most recent visit, the miso soup was salty and lacking any flavor complexity. The salad was a simple iceberg mix with a dollop of dressing. Because of the nature of the meal preparation - one course and group of entrees at a time, the serving pace is slow. Note that dinners include steamed rice: if you want fried rice, it's $3.50 extra - wow! Our server took our beverage order as soon as we sat down and then disappeared until the meal was at an end, making it difficult to get refills. I should point out that seating around the table is somewhat cramped, and the eating space per person is minimal. I also think that the prices are a bit high. All in all, one goes to Benihana largely for the "show;" i.e. the chef's performance preparing the slow-paced meal. But, for me, after experiencing it several times, I prefer other dining experiences. read more

Amazing! I love the speediness of being sat, they were very caring from the very start. Family oriented which is exactly what we were looking for. Every time we needed something someone was always around. Food was perfectly cooked perfect portions! Celebrated my mother's birthdays and it was perfect. Thank you read more

I tried this Benihana with a friend of mine. I want to say it has been over 10 years since I been to one. I have to say, I feel the service has changed a lot. The interaction with the chef wasn't like it used to be. The quality of the food was alright. The ambiance was good. The service was about average. I have to say when I saw the price I was surprised how pricey it was. Over it was just okay. read more

Food is pretty good but the fried rice is kind of too much garlic and oil vegetable small portions and meat need to be little more read more

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From the general Mgr to all the support staff, Thank you. You were all so helpful in helping us put together our special event. Everything was hot and ready on time and it was enjoyed by everyone. read more

Not sure how this place gets a solid 4 stars. The inside itself is very oily and needs a deep clean. Carpet looks at least 20+ years old - like walking into a run down Chinese restaurant. The hostesses wasn't overly nice on my carry out order read more

We came on Christmas Eve to celebrate my nephew's birthday. For birthdays they print out a group picture and normally provide complimentary ice cream but they catered to his dairy allergy and provided a small bowl of fruit instead, and sang a festive happy birthday with tambourines. As far as food and show, all teppanyaki places are pretty similar. I've been to all the local ones like Ron of Japan and Tsukasa, but never been to a Benihana. I will say that Benihana has the best fried rice out of the all the places I've tried, but if you're looking for golden shrimp you won't find it here. We saw the usual tricks: the onion train, the fried rice beating heart. No flipping food in our mouths, but I did see it at a neighboring table. I got the salmon and I like that it comes with some stir fried udon and asparagus. Always upgrade with the fried rice! This Benihana location has been here forever and you can tell by the sticky carpet and surfaces. But the upside is that this just means the grill is well seasoned and your food will be extra flavorful. read more

Benihana - Wheeling - Salmon - Sushi Bars Near Me - Wheeling, Illinois

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I was part of a large party, including 3 young children, that was celebrating a family member's birthday. We had a very enjoyable experience. Our server, Jamie, was pleasant and attentive and prompt in serving us. Our chef, Omar, cooked everything as ordered, flawlessly performed the cooking "show" and was a friendly, personable guy. Benihana is a fun place to for good teppanyaki prepared food and cocktails. read more

The food and service was great. The restaurant had a very large party coming in and they still managed to add us to a table. We appreciate the service!! read more

Jamie made sure we were all well and was a phenomenal server. Such a great person! would reccomend for anyone

5 star for the teppanyaki lunch which is the perfect setting, experience and food for family birthday celebration especially with kids. Children were in awe with the cooking and tricks and it's a reliable, fun way to entertain everyone from young to old while eating delicious food. Great way to celebrate any occasion especially with children! read more

I've been to this Benihana a few times pre-pandemic and have enjoyed my experience. With the pandemic, I've ordered food from them curbside a few times and it's every bit as wonderful. They had an awesome soup, salad, and fried rice, as well as various hibachi meats. Their entrees are too filling for me, so I usually go with a soup or salad as well as some sushi. I'm a big fan of their tempura shrimp rolls, among other things! Lots of great choices here. read more

Benihana - Wheeling - Sushi Bars Near Me - Wheeling, Illinois

The service was amazing. My family and I had a great time tonight. Are chef was fantastic the food was great especially the shrimp. The setting was great and so was the lighting.If you want and amazing and spectacular experience go to Benihana's! read more

Jamie and George were phenomenal!! Jamie was by far the best waiter we have ever had here and we have been going to Benihana for at least 15-20 years. George was awesome, my three year old granddaughter was completely enamored by him. Thank you for a great birthday experience!!! read more

So I ordered hibachi steak medium rare , shrimp And the trio seafood . Came with ginger salad that was excellent , I love the ginger dressing , I basically want to drink and bathe in it. I need to play with it and learn how to duplicate it, i It's so good with steamed white rice. The stock was good. It needed mor vegetables and had no noodles or fried onion. Just 2 sliver of dried button mushrooms and some dehydrated scallions . The vegetables were good the meat was disappointing was dryly and over cooked probably continued to cook in container. The scallops were delicious, the shrimp were a nice size but almost jerky like . The calamari were cut in rectangles and didn't taste good at all . I felt like Gordon Ramsey bring a bit critical eating these weird rectangles of calamari texture felt weird spongey , tasted odd. Steamed rice was excellent tasted right out of the steamer. The fried rice had a brown color with no taste and over cooked shrimp. The ginger dressing was okay but I would just like the ginger salad dressing with everything . It came with bags of green tea utensils but no chopstick that I requested . Not sure why I love Asian food to gobble up with chopsticks the service is very efficient , was packed nicely . But unfortunately for the dollars was overpriced and underwhelming . I think this needs to be dined in. The entrees get lost and over cooked in carry out. Next time I'll try the tonkatsu ramen or sushi. I was very lucky to have the man that waited on me ring me up I had a 30.00 birthday gift when you spend thirty , unfortunately the number on it we couldn't find so he maneuvered it where he used his discount it wasn't quite the thirty but close . I tipped him 7.00 dollars my friend said I should have tipped him 10.00. I will come back but think fine in is the way to go . Look forward to eating in. Thanks Beni Hana's. . read more

Benihana - Wheeling - Carry out bag - Sushi Bars Near Me - Wheeling, Illinois

BEWARE OF THEIR FRIED RICE SCAM!! I've been dining at Hibatchi restaurants for 40+ years, and you have a choice between white rice or fried rice INCLUDED with your order. This place charges $6.20 PER PERSON to split an egg, some minced chicken and veggies and teriyaki to your white rice. This is on top of the industry-wide, exorbitant meal pricing. Worse yet, it wasn't even tasty fried rice, which is usually a slam dunk. When in the northwest suburbs of Chicago, try the other Hibatchi restaurants before you visit Benihana Wheeling. read more

Our friends come here once a year for a good meal and even better time. The time always falls on one of our friend's birthday and we take a yearly photo. This year, our experience was even better especially due to our waiter Ganaa. The food was also great per usual. read more

Had a great time, the chef gave a spectacular display got the chicken with shrimp and steak.

This place is so good! My boyfriend and I came here pretty often, and though it isn't my favorite restaurant, it is pretty high on my list. It is definitely much more fun the first time around because everything is such a new and exciting experience when the chef is cooking your food, but the chef makes or breaks your experience here. The good is more expensive because you are paying for a show, but certain chefs just don't engage the table at all and some chefs don't do as many cool tricks as others. If you come here, I recommend the Emperor's Feast. It is a 6-course meal that comes with onion soup, salad, shrimp, and onions and zucchini, rice (I always get the chicken fried rice and it's my favorite part other than the steak), chicken and filet mignon, and ice cream for dessert. I've never had a bad meal here, but the filet is definitely better than the cheaper hibachi steak that comes with many other meals. The sushi here is pretty good too, though since they make the other food in front of you, it's a lame place to eat sushi, so I'd stick to getting sushi at a sushi restaurant. This place has a family atmosphere because many families seem to come for birthdays. They have communal seating because there are eight seats to one grill. You are always seated with strangers unless you have a large enough group or unless you decide not to sit at a grill seat (but in my opinion, why come if you don't want the full immersion and experience?) read more

Benihana - Wheeling - One of the best reasons to come here: the fried rice! - Sushi Bars Near Me - Wheeling, Illinois

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Came here to order out dinner 30 minutes before closing. The manager was so kind, helpful, and welcoming. The food is always delicious! Highly recommend! read more

Its was a wonderful night celebrating Valentine's at Benihana's in Wheeling. Jamie was our amazing server. And Stephen was great as our chef and took care of our special requests for our food. Can't wait to go back. read more

Great food. Great service clean surroundings Going back again. My family and I enjoy our visit to this place. read more

I love Benihana and have been coming here for years! However, the last time I came in for dinner the prices had skyrocketed! I remember I used to order one protein on the hibachi grill for around $20. This time I could only choose 2 proteins and most were around $40! Plus extra $ for fried rice (which is delicious!). Almost double the old prices! I do still love the food though. The soup and salad were just like I remembered and the steak was extremely tender and amazing dipped in the yum yum sauce and soy based sauce. Would definitely love to come back but probably only for more special occasions. read more

Benihana - Wheeling - Hibachi dinner - Sushi Bars Near Me - Wheeling, Illinois

We were here to celebrate a graduation and dinner was a grind. It took two hours -- 30 minutes more than we would have liked-- it seemed because of each "course" can take soooo long and our server was AWOL most of the time. It took 16 minutes to get a side of hot sauce. The auspicious start were 2 dirty plates. Another ding from the $5+ upcharge for fried rice that they conveniently don't mention when taking orders. This place is getting rundown-- the carpeting and finished look unkept and the mgmt and staff really make you feel like a number-- moo. The food was good not great and our chef had a good vibe. A nice touch with the birthday dessert and congrats. Finally, it was over $200 for five of us with no apps, no desserts and one drink. Yikes read more

Not as good as it used to be. :( Went back for Mother's Day and the quality seemed to have gone downhill. Service was great but the food and quality of the steaks seemed to be off. read more

My family has always gone to Benihana for birthdays and other special occasions. This time it was me and my husband celebrating his bday. It was excellent! I can't say enough about our server Jaime; he was great! He was very friendly and attentive and made sure we had everything we needed and refilled our glasses and made sure the chef knew how we wanted our meat cooked. He even gave us a way to save a little money but also get gift cards by purchasing gift cards which would give us a reward of extra gift cards. Our chef was great too; he had cooked for us before and was wonderful. We felt a little weird having a table to ourselves since there weren't many people there (it was a bit early for dinner) but it ended up feeling like a special VIP experience! We ordered the wagyu which was phenomenal and everything tasted so good! We were sad to see the meal end! And again, Jaime our server was excellent and we even said we'd ask for him again at our next visit. We plan to visit soon since we took Jaime's offer up of buying gift cards and we got gift cards as a bonus to use at our next visit! We always have a great experience with Benihana. My husband felt extra special having a birthday song sung by Jaime and we left feeling full and happy! This location is always great with their service and their food! read more

This location does Ra Sushi for delivery. The last 2 times I've ordered they messed up the order. How do you send out an order for ramen without the broth and also if it comes with pork why did it come with chicken??? Plus the hot food is always cold and the sushi isn't even that good. I would go to starfish or even sushi grove over this any day of the week. read more