I can't express how amazing this place is. Dr. Carlson is for sure one of a kind and I feel so…read moreblessed that my pup is in her care. She is warm, kind, gentle and truly cares about animals. What I appreciate about this practice is that it's not a money grab like so many vet practices out there. They truly care about the animals, they do very through exams and the prices are very fair. I've had experiences at my previous vet where my dog was looked at for 10 minutes, they have chatgpt answers and I was charged triple the price for a visit. Sure the facility is fancy but the vets are very inadequate. That's not this place. You are getting a caring well knowledgeable vet that's been around the block and then some and that advice and expertise is liquid gold. Finding vets like this is very hard to come by. I'm so happy I found this place.

I have taken many dogs a cats here over the years. They are wonderful and kind. we need more vets…read morelike them.

Dr.Siwek helped our Finley cat when he was 6 years old. His ear hematoma surgery did not take and…read morehis ear filled with fluid again, the day after! The Vet said to bring him back for yet another surgery to fix it! This is a horrific surgery and recovery protocol. Finley had his first hematoma as a kitten, and when this happened again, now with the other ear, we considered putting him down to spare him the pain and misery. I cried thinking of how he suffered during the first recovery protocol. Dr..Siwek sent me home with homeopathic hemorrhoid cream. I was to spread that on his ear, 3 times a day. We saw results after the first day. Within 2-3 days the fluid had been re absorbed by his body, no swelling, no "pillow" in his ear, and we never had another problem with this ever again. Needs to be homeopathic and a cream, not an ointment. Hard to find these days! It will eliminate the need for this awful and expensive surgery for animals Thank You Dr.Siwek! God Bless!

We are beyond blessed to have Dr. Maria VonderHaar at Kindred Spirits ! She's been Marley's vet…read moresince he was 8 weeks old, he's now 11 years old ! Her ability to weave the best of both Western Medicine and Eastern Medicine is incredibly helpful and I think everyone should take their furr babies to see her ! She's hands down the best Vet I've ever experienced!!!

Staff is courteous and knowledgeable. The vet was delayed, but I was appraised of when the doctor…read morewould be available. My aging cat had been with another vet for 14 years until they closed the practice. The vet was gentle and thorough.

This review concerns the unprofessional and aggressive behavior of the office manager Cindy. I had…read morearrived with a friend who is a longtime client of the practice with her aging dog who needs love and care. I had just washed my hands and went to the front desk to use the hand sanitizer, when the device malfunctioned. It was a simple issue. The nozzle did not function properly and when I used the pump, it shot a massive stream of alcohol mix into my eyes and face and completely down the front of my jacket and pants. The girl at the front desk was quite alarmed to see this happen to me and seemed very uncomfortable with the situation. I asked her for a tissue. She had to get some, so I looked elsewhere to get a wipe to get the mix off of my face and out of my eyes. It was soaking wet and I took photos to show how much covered me. I asked for the manager who apparently is the person who responds to these messages. "Cindy." She did not identify herself by name and was very aggressive. I could see that it was going to be one of those uncomfortable conversations. I calmly and firmly told her what had happened and showed her the massive 4 foot stream of alcohol up and down my clothing and where it had been in my face. She literally said it was working fine and pumped it out. I told her that I had cleaned the head of the device. Cindy was clearly not listening to my concern as I stood there covered in this mess. She was oblivious. She refused to listen or take any responsibility. It was going nowhere with this "manager" who was doing everything in her power to negate this messy incident. I simply told her that if this stain on the jacket did not come out, that I would be sending the bill to them ASAP. Cindy's response was very aggressive and she literally walked into my space and said: "calm down sir", then asked me to leave. I have enough life experience to recognize a passive aggressive individual who was clearly attempting to escalate the situation and ignore what had just occurred. I had to back away from her because she was within 2 feet or closer of me. She was VERY AGGRESSIVE. I stated that I would file a police report if necessary and that I would send the veterinarian business the bill. I am expecting nothing from this business and intend to file a complaint with the state board. If there is any further issue medically from the flying alcohol that hit my face and eyes, I will include that as well. This is exactly how not to treat people and Cindy was unqualified and ill-mannered in the delicate balance of dealing with simply business and life situations. I was never aggressive towards any of the staff and it was Cindy alone who escalated the situation from the start. I left the building realizing how unstable and dangerous her behavior was. She apparently blames others and attempts to turn responsibility on them for what she is incapable of handling. I simply told her that I would send the bill to them in a calm tone and she went into, "it never happened and you need to calm down mode." before the aggressive physical advance. Apparently she has little life experience to walk so close to someone she is telling to calm down. It is absolutely contrary to what is right. It was she that escalated this. I will file my state board complaint and move on. To those reading this; find another veterinarian business who has staff that are not aggressive and well versed in manners. Thank you. Peace

We absolutely LOVE LOVE LOVE Dr. Dimperio and PR Animal Hospital. She LOVES animals and her…read morecompassion is evident. She is hands down the best vet that we have ever had! When we moved to Park Ridge, she became our vet. We feel blessed. Our angel with a tail actually gets excited to go to the vet!

Horrible experience on 2/12/24. We waited there for 40 min of our scheduled appointment and never…read moresaw anyone. Vet never came in, staff never came to check on us. My nearly 14 year old dog panting until the point of exhaustion made us leave. Wish we could give a negative star review. Simply horrible to feel like your family member doesn't matter.

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It all went very well. Our first visit with Dr. Ashley Rossman. Shes very professional and seems to…read morebe very well informed and our new rescue, a great Pyrenees named Jack, very comfortable.

We're heartbroken over the loss of our dog Nikki. Many thanks to Greenbay for their support while…read moreNikki was being treated at another hospital; especially Dr. Periman and Dr. Hendrix. In addition to sending a handwritten sympathy card, Dr. Periman contacted us to check if we had questions. Dr. Hendrix called after hours to discuss Nikki's treatment, answer questions and give advice. Their professionalism and concern is very much appreciated.

I had been a client here for more than five years. So I was sad to switch to a different practice…read more But not that sad. When one of my cats got sick, they tried to upsell me, pushing a pointless and pricey phone consultation. After I refused, they ghosted me, essentially holding hostage the testing and medicine needed by my cat, who was by then vomiting and having diarrhea left and right. How is that what's best for the patient? Seemed like they were just focused on boosting their bottom line. If that weren't bad enough, while I was busy *paying them* after what would be my last appointment there, the receptionist made a rude comment to my face. She followed it up by asking in a critical tone why I'd adopted a third animal. This because I sometimes had to reschedule appointments due to work conflicts. I guess they're only looking for a certain type of client here. Like the guy who came into the waiting room to pick up his dog and bellowed at the female vet with a pixie cut, "I'm NOT going to have to call you THEY/THEM, am I?" Apparently that is cool with GBAH, but working full-time to support three rescue animals is not. I think my wallet and I are going to find a practice that's more simpatico. .

We had the best experience at Becker Animal Hospital in Northfield, Illinois!…read more My dog, Bodhi, had a dental under anesthesia in March of 2025. In December, our Vet noticed Bodhi needed another teeth cleaning. I didn't want him to receive anesthesia again so soon, especially because his breed is sensitive. I found Becker Animal on an internet search for non-anesthesia dental cleanings; they were highly rated. The ratings are spot on! It was a wonderful experience. Our dog had a temperament evaluation with a vet at Becker first. After, he was able to have a full teeth cleaning without anesthesia. The total cost was $305. Bodhi was wrapped in a blanket and his teeth were cleaned in the technicians lap. It only took about 30 minutes. The treatment included cold laser on his gums to help with swelling and a post-treatment consultation to review his dental hygiene, findings, and optional dental products. We left with a goodie bag including a dental chew, toothpaste and a toothbrush. Before and after pics and Bodhi in goggles for laser treatment. Yes, they even take pictures for you! The office was friendly, helpful, and communicated beautifully. Stacey manages the dental bookings. She is excellent with answering questions and scheduling . A+ experience!

Such a great, caring, and efficient facility. Dr. Kathy has been seeing my pets for almost 10 years…read morenow, and I wouldn't pick any other vet to go to. She was able to find bladder stones in my dog that other vets didn't notice, and she never presses for more services to be done than necessary. Definitely would recommend Becker Animal Hospital to anyone I know who's looking for great veterinary care!

My dog had over 70 bladder stones removed by Dr. Sue 2 years ago and she is still healthy to this…read moreday. No complications from the surgery at all. Dr. Sue responds to emails pretty promptly as well! She is a wonderful and caring vet!

The care my dog received was average, 3 stars. Staff lacks…read morehospitality and manners. 1 star. After your first visit, you receive a survey to rate their biz. Decline or prepare to defend yourself against lectures and dismissal ! When My Neighborhood Vet couldn't fit my sick dog in for two weeks, I desperately called other vets for an appointment. After speaking with Mari, my dog was seen by Dr. Sue and put on meds to control diarrhea. During the exam, my female dog was constantly referred to as "he." The receipt showed her color as "fawn" - she is black. I was given a "Puppy Packet" during the exam, the vet then showed me, at length, different pet-related services she has financial arrangements with. I didn't appreciate my time being wasted with marketing ventures. The packet contained at least 1/3 of a paper ream, when everyone's on a smartphone. My attempts to get her to stop explaining the services were futile. After the visit, I received an email survey. I'd formed an opinion and decided to wait until after a few more visits to see if anything changed. After a fecal drop off, I received a call to "pay my outstanding bill" (under $70) and told the office manager wanted to speak to me (weird, she had my phone and email...), from which I deduced she had a problem with my survey answers. I did not call, figuring her fingers work as well as mine. Our next visit, my dog was announced via intercom, which wasn't usual. When paying, I felt a presence behind me: Mari, waiting to nab me. She took me to a room and proceeded to vent about how mean I was to her staff and how she'd never had such a petty review. My review mentioned: desk staff does not make you feel welcome, perhaps because they are all young and don't know how to treat clients. My dog was constantly referred to as "he" by the vet and identified incorrectly in their system. I did not appreciate the giant info packet that wasted trees, etc. Mari explained the paper away by saying "elderly people often don't know how to use the internet" ... ageist! She had the temerity to scold me for not thanking her for getting me an appointment (apparently she did not remember the many times I said "thanks for getting us in" during our phone calls). She claimed I made staff uncomfortable and they were "afraid" of me because they saw my survey answers. She said she'd never heard staff acting unfriendly. Exactly my point: staff didn't greet me, that's why you didn't hear them. When people take money for a service rendered, they should thank patrons for choosing their business! I was never mean to staff, they barely interacted with me. A correct response to receiving valid complaints is to say you will work on the issues, not explain them away, shush and school me on how to have an adult conversation by "taking turns speaking" and you are the one speaking now. It confirmed my opinion of TLC doing things their way or the highway. No "The Customer is Always Right." If Mari was my employee and I caught her berating a client like they were a kid in the assistant principle's office, I'd fire her ASAP. When I left and looked at my receipt, my dog was STILL incorrectly identified as "fawn." If TLC can't correct small things, what about bigger things?! IMHO, many Yelpers leave honest reviews. Apparently, Dr. Sue has given Mari responsibility for booting clients she doesn't like. This previous reviewer was accurate: 7/7/2019 Not happy at all dr sue is not a friendly vet an if you don't agree with her she has a attitude towards you for as long as you go there. She picks an choses who she likes. Office staff very unfriendly an no helpful at all. Its all about the money with this place At no time did Dr. Sue contact me. This is a practice where clients are not allowed to have an opinion yet one where they believe your dogs can "speak" to you (see photo). P.S. Beware of upcharging! Phone quotes were lower than actual prices. TLC invoiced a bio-hazard fee to EVERY fecal and vaccination. Disposal should be absorbed by the practice, not be another way to extract money from clients. Eg: I walk dogs for a living. I handle poo daily. I don't charge clients for poop bags, they are part of my business expenses.