The only bike shop I found - local or internet - that offers assembled adult tricycles. All others…read moreinvolve the scariest 3-word phrase in the English language: Some assembly required.

We enjoyed a full day of biking around Minneapolis' incredible bike paths around the city on very…read morelight and well maintained city bikes. Jenny was super friendly and knowledgeable making sure we were well adjusted and informed before we headed out for our ride. We will definitely rent here again when in town!

I have been in and out of this place recently to try and fix a few bikes I have and every…read moreinteraction I've had with the staff folks has been so helpful and amazing. They didn't charge me to put my tire rubber back on and deflate/inflate for me and the few items I've needed have been less than $5. Central Ave is busy but I can usually sneak in a space out front and am in and out quick. A go to now!

Just went this morning 2 finally learn how to replace my own tube. They also gave me a steep…read morediscount on a portable pump. Thanks guys and Bella.

New location is 416 11 Ave S in Hopkins. Still my favorite bike shop in the area. Good mechanics…read moreand reasonable prices.

I had our new Kent recumbent Trikes picked up to check all connections due to a review I read. They…read morefound a lot just hand tight. The Trikes were without accessories so I had Tonka Cycle order rear lights, front reflectors, bottle holders, rear view mirrors, phone holders, a light attachable to my helmet for night biking, a bag with tools in case of flat tires, and a tire pressure pump. We had to start from scratch since we hadn't biked for 20 years.They did an awesome job and a very reasonable price for all of this. I would highly recommend them!

My first experience with Flanders Bros was great and I will be back for more bike service in the…read morefuture. I needed help with a quick fix to a minor issue with a shifter. My bike was repaired and tuned within a few hours. The price for the work was quite reasonable. As far as I can tell, this is an ideal local bike shop!

Brought my bike here to get it all tuned up. They offer three levels of services for really good…read moreprices. I got the premium service option which was $95 and wym bike came out fantastic! Turnaround time was about four days. I'd recommend!

I have never met a owner who seem so down to earth. I thought I was talking to some California…read moreemployee just chill, mellow and just happy to help. He texted me over the weekend cause I was going to order a bike online and get it delivered there but a few days later I decided I'd check what they had first. Thankfully I did that cause I got a GREAT bike that gets 95miles on one charge with some accessories, shields for the tires, lock with a alarm for $3250 and two years warranty too. I love this place, the service is wonderful and ownership is top notch. I won't go anywhere else! Thank you for the great service and helping me find a bike. I'm looking forward to coming in and possibly buying more bikes or at least telling others about this great place.

The team at Watt Cycleworks in the best in the industry. When ready, I highly recommend buying an…read moreelectric bike from Watt Cycleworks. You will be happy you did.

I would not go to Rack Attack for install again. They told me an hour and a half for hitch install…read more It took them three hours. I had come back to pick up my vehicle and had to wait an hour and a half. So frustrating. They had absolutely no apology or customer service around the fact they that they completely misestimated install time.

Awesome customer service and great pricing! Outstanding product selection!…read more Highly recommend!

Some of the best, most skillful bike repair in town -- and a great place to test ride and select an…read moree-bike or a cargo bike. I purchased my Tern GSD here, and have had it and many other cycles serviced here many times. They've always done right by me. They were fantastic for the bike purchase: they let me spend hours test riding different models, and their extensive advice about configuring the Tern was 100% spot on -- from big stuff like the tradeoffs between rear rack / seat options down to tiny details like getting a quick-release key clip on my keyring for the wheel lock key. Wait times for a full service can be long: schedule in advance! You may find cheaper tune-ups elsewhere, but at Perennial you'll get more than your money's worth. They've always been really thorough and thoughtful, tracing subtle noise issues to the root (like the fact that I had the front and back wheels swapped on a bike where they're actually infinitesimally different sizes!). They've made some preventative suggestions that were spot on, such as a nonstandard front mud flap to protect the e-bike motor in winter riding. It's a small shop, and the accessory selection is pretty small. If you want a helmet, for example, you might find more choices elsewhere. But if you want to purchase or service a bike, this is a great place!

I have been a longtime customer of Perennial Cycle and have spent a significant amount of money…read morehere over the years, including purchasing a Yuba Spicy Curry and accessories totaling at least $7,000. Most recently, I came in with my daughter on my Tern HSD to buy several accessories: a Tern Captain's Chair, Tern front loader basket, Tern saddle, and a Yuba Crescent handlebar. The total after tax was $643.12. I rode the bike there specifically because these are cargo bike accessories and fit matters. After purchasing them, I asked whether the shop could install them, since the items clearly would not fit on the bike otherwise and I needed to get home with my daughter. I did not receive a clear answer about whether installation was available, whether there would be a fee, or whether they had time to do it that day. Instead, the interaction became confusing and uncomfortable. I was willing to install the parts myself on site, and I had an Allen wrench with me. I only needed to borrow a 10 mm wrench briefly to hold the nuts that came with the accessories. From across the store, a mechanic I had not interacted with shouted that they "don't rent out tools for stuff like that." I explained that I had just spent over $600 in the store, had spent thousands there previously, and simply needed a basic tool for a short time so I could safely get home with the accessories I had just purchased. The salesperson still could not give me a clear answer and seemed not to understand what tool I was asking for. I ultimately said that I could either return the items or borrow the tool for about 20 minutes. They refused to lend me the tool, so I returned the entire purchase and left. What bothered me most was not just the refusal. It was the lack of clear communication, the dismissive tone, and the unwillingness to help solve a very basic problem for a customer who had just made a substantial purchase and had a child with them. I have worked in bike shops myself, and my experience has always been that shops help customers with newly purchased accessories, especially when the issue is as simple as installing a few bolts or briefly lending a common hand tool. I left feeling like my business and loyalty did not matter. I expected much better from a shop that specializes in exactly these kinds of bikes and accessories.

Fabulous customer service. Knowledgeable and very kind to everyone from beginners to pros alike.read more

I bought my first Surly bike here and the customer service was amazing! They answered all my…read morequestions, helped me select the bike that was right for me and I was able to test ride so many bikes.