I walk my dog by this store and go in almost three times a week because the staff is so friendly and wonderful to both me and my dog. They are really knowledgeable on what dogs need and have helped me several times when my vet was closed with advice on my dog's anxiety and belly troubles. Highly recommend!! read more

This place has everything.... you need, the staff is super nice especially steve, he always offers me free sample on the foods i want before I buy them, just to make sure my cat will like the food. They offer coupons and now a reward program. Also, they spend time w/ you to make sure you have made the right purchase. read more

That staff at this store is very helpful! Our dog loves frozen bones and the staff at this store is kind enough to call us when the bones are in and save them for us. read more

What a great variety of all things for your pet. A ton of well priced clothing, toys etc etc. It's worth a stop!

The workers are always friendly and helpful about anything which is nice. They have a great selection of quality cat and dog foods for your spoiled furkids. They also have accessories and other necessary items even though they are a smaller pet store then say Pet Supplies Plus. They are a small chain, so they have various locations around Chicago. And biggest plus of all? They DELIVER. FOR FREE. I think you have to spend like $30 but that is easy to do. I love having Fluffy's stuff delivered right to my door and not having to drive to get her crap, yay yay yay. read more

Great store! The staff is very knowledgeable with the products, especially the dog food. My dog was having problems with allergies and pickiness and they were able to help me select the right food. My dog's issues have since cleared and we back to the store all the time. I highly recommend. read more

Pet stuff is a nice little spot to stop if you live in the area and need some essential supplies for the little fury one in your life. The only problem is that this place is so small it doesn't seem to be able to carry a ton of variety in products. I was looking for something in particular and they, unfortunately, didn't carry what the pup was in need of. Now, the good side to that story is that the guy working the counter knew exactly what it was I was looking for and referred me over to another store in the area who did carry what I was after. Their customer service seems to be spot on. It's always nice to go to a place and they want to help even if it means referring you over to somewhere else. read more

Pet Stuff I LOVE you! The staff is always friendly and helpful. I love that they deliver.. Carrying home cat litter and food is such a chore. I always buy extra food and littler when they deliver just to have it around. Pet stuff really does make my life a bit easier! read more

This is my neighborhood pet store ever since I moved to Chicago. Their prices are good, you can preorder bags to guarantee they'll have your type when you need it and the manager truly seems to care about animals. The other kids working there are all really nice and good with recommendations without pressuring you to buy. When I moved here the manager was good with helping me find a vet and dog walking services (all very good recommendations). The toys are quality and not apt to break quickly (with an APBT mix that's a hard task). The only time I've been less than satisfied was when I purchased a Chirpie (it was a pressed dog chew treat made of yaks milk, salt, and lime). The guy said it would last awhile; my critter killed it in 5 minutes, the little glutton. A day later I noticed a huge bulging goiter under her neck. 800$ later and we determine it had to have been a foreign object that was trying to work it's way out of her mouth bed. I'm not blaming anyone and I was a little overzealous taking her to the vet so quickly (shes my baby I want to make sure she's happy and she was obviously in pain and drooling everywhere and couldn't eat), but be forewarned to stay away from those treats. I haven't seen them since I've been in there, so perhaps they realised they weren't the best. All in all, they always have my food; there's usually good sales and a frequent buyers card. Free toys make for a happy Tallulah. read more

Such a cute pet store! I pass by often when walking my dogs. The staff is great and willing to answer any questions. The prices are reasonable and a good selection of healthy items for my fur babies. read more

You certainly can't beat the location...for us, we live right above the store! It might be a *tad* more expensive than other places, but the convenience makes up for it. Plus they carry high quality foods. read more

The staff is always very friendly and super helpful, since i am usually trying to get the biggest bag off of the highest shelf :) Their delivery is awesome and their hours are great as well because I work quite late and I can always count on them to be open! Great place! read more

Hands down, best prices in the city. Staff is always helpful, and knowledgeable with most breeds. Make sure to sign up for points...they add up quickly! read more

I shop here all the time. Prices are comparable to the major chains but customer service is far better.

A really great pet supply store. They have plenty of all-natural treats, and the staff is always very helpful, spending time to help me find what I need and explain different products to me. They recently helped me find and fit my dog for a harness, and located the product I was looking for at a nearby Pet Stuff location. Very much recommended! read more

Good selection of food but a little pricey. My three kitty-boos are worth it though. Zero atmosphere--since it seems like a bare bones operation, I would think the prices could be cheaper :( I guess the rent at that corner isn't cheap. The young man who works week nights before closing is friendly and helpful. read more

I cannot say enough good things about Bentley's. The staff is fantastic. They remembered my name and Cosmo's after my very first visit with him. They recommended some frozen raw meaty bones to curb his barking habit in the morning which worked like a charm. One weekend, we stumbled into the store and got free professional photographs that are just adorable. I would likely go here no matter what considering how convenient it is. But the fact that the service and quality of options are so top notch, it means that I will actually design my walks around a visit and go far more often than I should! read more

The staff is very helpful and friendly. They have a great assortment of treats and toys for our pup! One of the only places I have found the leaderless beef bully sticks! read more

So MANY pet stores, how to choose?? How is this one different you may ask? SERVICE SERVICE and in the end SERVICE. I have been for both my cat and dog & I am pleased to report it would be hard to go anywhere else! PLUSES: convenient to #36, #22, #70, #156 Buses, the Red Line, & probably more I can't think of! If you are a new pet owner or can't get a hold of your vet to get your ?'s answered: BONUS: you CAN ask and all questions you have about your pet here.. because they really like to give the advice & don't mind the chatter. Perfect place for me! I felt like I was at a very friendly Vet's office. Overly helpful on picking products & KNOWING their products. Have you ever been to a store where you knew more about their products? And you were stuck there & rummaging through the store because you have to. No mistake about it - this store is hands down a blessing to pet owners. It's on a smaller side but don't underestimate it - there is enough product to feed lots of hungry doggies & kittens. No push for upselling here although if you ask a question - be ready to get an answer, maybe a few! ADDED BONUS: doggies are allowed inside! I mean really.. what else do an animal lover need???? read more

stoped in there today not knowing what i want i told them about my lucy and they showed me all differnt options on good food they realy sounded like they new what the hell they were talking about im glad i stoped in im going to make this my new pet shop read more

Great edited selection of high end dog and cat foods. They also carry alot of quality toys and treats. Very nicely merchandised. The staff are very helpful and the quality is commensurate with the price. Downside is the food is expensive. Overall, go for it if you can afford it. read more

Steve is as good as it gets. I picked up two Chow Chow puppies from a shelter in Texas. As I hadn't had a puppy (let alone 2) in over 20 years, Steve was tremendously helpful in getting me quality food, toys, and supplies as well as getting my knowledge back up to speed. He has a great demeanor and isn't condescending when you say something incorrectly. I pretty much have made this my only stop for pet supplies and pet advice. read more

I get all my food/treats and dog stuff here. The staff is very knowledgeable and helpful. I really like the neighborhood feel of the store. And My dogs love going too because they always get treats! read more

This is the only store I have found in Chicago that sells Weruva, which is a really high quality cat food. The price is quite reasonable too. I always buy some other stuff like treats or toys when I'm in there even if they are a litlle more than at bigger stores. The staff is always knowledgeable when I see a new food and I ask what it's like. read more

I have never written one of these before but, I am astounded at the treatment I'm getting from these people. They made a $100.00 delivery to the wrong building but, swore up and down that it was somewhere in my building. I had the doormen jumping through hoops as Pet Stuff insisted that they could not possibly have made a mistake........well they did. 3 days later our doorman found it at another building. Instead of an apology and maybe an offer to send me up another bag of dog food at least, they refuse to deliver to me! Wow......what business people. They get no stars from this consumer. read more

I believe in supporting small businesses in my community and will not support this particular one!!!! My dog became ill from a particular brand of dog food delivered from Pet Stuff. Although my dog does have sensitive stomach issues due to her allergy to grains, she has eaten the same dog food brand for the past 3 years. She had an isolate issue with the brand one time in the prior year and again this time. I communicated this to the store located in River North. Instead of receiving prompt courteous customer service, I was confronted with delayed, unprofessional, crass, appalling, and rude treatment, never before experienced in lifetime. According to the store, it was my issue that I have a dog with a sensitive dietary needs. Thus, the store refused to pick up the defective dog food and deliver a new bag of food, refused to refund the money for the defective dog food and black listed my name from the store. As a result, I am one of the many individuals on the infamous and seemingly long list of "DO NOT DELIVERY PEOPLE"!!!!!!!! What happens to the "customer is always right policy"? It does not appear to exist with PET STUFF. With the plethora of options available for customers these days, Pet Stuff will suffer with this type of business practices. read more

These guys are absolutely great.....especially Steve. We have shopped at this location since they opened and have had only positive and pleasant experiences there. They have the knowledge and take the time to really listen to your questions and to understand your needs. Their selection is complete and they have a full array of treats and toys! They also offer free delivery and are priced fairly and competitively with the larger chain outlets! Our dog....James Bond...loves that store and all of the staff there and always pulls us to that location for his "yum-yum" and their most kind attention! Keep up the good work and have a great 2013! We appreciate your presence in our neighborhood! read more

Great products, including hard-to-find brands of super-healthy, premier dog food like Acana, no worries about Chinese ingredients, knowledgeable, friendly staff, same-day free delivery on larger orders (cheaper than Amazon Prime). Local merchant. Multiple convenient locations. What's not to love? No-brainer. Why would any dog-lover go anywhere else? read more

my dog loves their food.owner is such a nice person.every 10th purchase is on them which i like.everything you need for uour best friend is here.plus they deliver! read more