Ken is extremely rude and treats you as if you are supposed to know everything already…read more I came all the way from stockton for 60K service because of the good reviews and he forced me to get a rental car even though i offered to wait in town while working from coffee shop. He claimed work will take more than a day. Upon drop off he did not warn me that i would need to pick up by 5 pm and return rental at that time also. He called me at 3:40 pm and i called him back once i could at 4 pm and he pretty much raised his voice at me to return the car asap as another client is waiting for it first thing in the morning. Like what do you expect me to do??? you did not even warn me i would bleed to return the car same day: i thought it was a 24hr thing . just awful very rude guy, thins he knows it all and treats you poorly if you are a woman.

Hello... First of all, I have always gone to the Acura Dealership to have all my services done on…read moremy 2003 Acura TL s. I never could find an independent Auto Repair shop which I felt comfortable with. But because of the escalating repair costs at the Dealership, I researched Precision Auto Repair and its knowledge specifically with Honda and Acura Vehicles on Yelp. I spoke to Keven over the phone, and after conferring my concerns and the necessity for a number of issues to bring my vehicle up to service, Keven stated he would write up and estimate and send it via email. Later on in the day, I received a detailed report via email of all the issues that needed to be addressed. These coincided with most of the issues on my list with a few added. Pictures and estimated costs were included with this report. After going over the repairs with Kevin, I brought in my vehicle the next day. After several days, all the work was completed, and the price was very reasonable. I found their work to be extremely thorough, and I will for sure be using Precision Repair for all my future Acura needs in the future. Thanks, Kevin, for your knowledge and Professionalism!!!

Let's face it: whenever an unexpected car repair comes up, we all hold our breath wondering how…read moremuch our bank account is going to shrink. Most of us like to poke our heads under the hood and pretend we know what's going on, but we usually don't. The next logical step is a repair shop, and many people default to the dealership because they think they can trust them more. In my experience, that's a mistake--dealerships often touch ten things, fix one, and charge you for everything. Luckily, I found Rich and his team. I recently bought a newer car with all the bells and whistles, and I was braced for a huge bill. Rich was incredibly professional, polite, and straightforward. I was actually in shock; he takes the time to educate you on the repair rather than just grabbing your keys and telling you he'll text you later. The estimate was a pleasant surprise, and better yet, there were no hidden fees at the end. The amount he quoted was exactly what I paid. They were on time, efficient, and had me back on the road in no time. It is such a relief to find this kind of service these days. It's nice to know you don't have to pull out a platinum card for a simple repair or an oil change. All the 5-star reviews you see here are 100% true. One quick tip: the shop can be a little tricky to find the first time, but trust your GPS! It will get you there, even if the turn looks a bit hidden. You cannot go wrong with this team!

Brought my VW in when the dealer basically wrecked my engine. They installed a new engine and now…read moremy car runs better than ever. I have probably 85k on the new engine and it still runs so great. They know what they are doing here.

Volt check engine light on and makes loud noise under gas mode. Made appointment next day and he…read morewas able to diagnose issue - long 2 pages of errors/engine parts. Did his research to pinpoint error in recall item. We paid for diagnostic and made appointment at dealership. Would have cost us 1.5-2k otherwise. Thanks for the quick friendly service and honesty.

Joe has a great demeanor and has taken great care of our vehicles. I have felt that his quotes…read morewere reasonable and his work has had no issues. I feel comfortable when my 20 year old daughter takes her car there that she will be treated fairly. Thank you Joe.

My wife and I have been customers at this establishment for years at the recommendation of my…read moreneighbor who own many cars. They have fair pricing and they stand by their work! We will continue to be patronages of this fine establishment!

As a multiple times return customer, I like to mention why I bypassed good saving coupons ? Why I…read morechose drove a long way here? It all Because, this shop is not only reliables, people works here are super super professional & friendly, they also kept appts time very well too. Yes, I 100% recommended this shops to everyone.

I had a terrible experience at M&N. Not only did they fail to fix the problem with my car, but they…read morealso had the worst customer service I've ever encountered. No one returned my calls, and when I finally got through, the staff was rude and dismissive. They kept my car longer than promised and charged me for work that didn't even solve the issue. I would never recommend this place to anyone.

My check engine light came on, and taking my car to M and N Auto Repair in Pleasanton was the best…read morechoice. George and his team quickly diagnosed and fixed the issue, and explained everything clearly. Fair pricing, great communication, and honest work. --thank you to George and the M and N Auto team!

Another great experience! So thankful for the wonderful people at this location. Couldn't ask for…read morebetter-- no wait, always treated with utmost kindness, and incredible service.

Terrible customer service. Wife came here to have a tire…read morereplaced from the original set purchased at Big O Tires. The staff immediately told her they couldn't help and she had the tires longer than she actually did. They literally laughed at her and teased her for it, then she called the original Big O Tires where she bought the tires and they verified she was right. I spoke to the manager Jim, who kept changing his statements to dodge the facts & any obligation to provide customer service. Jim said he wouldn't go through it with me. When I called him out on being manipulative, he said he was done talking to me. I asked for his manager and he said there was nobody above him, but then admitted there was, so I asked to speak to the owner and he ended the call. Multiple audacious comments made by Jim that are shameful from a business/customer service perspective. Even his coworker admitted to my wife they judged her b/c she was a woman and they assumed she didn't know what she was talking about. Terrible look for Big O Tires and unfortunate. The shop in Pittsburg provides excellent customer service.

They were amazing!! Everyone else wanted to put a full transmission in my car instead of just…read morereplacing the torque converter. They saved me thousands of dollars by replacing just my torque converter. It's like the car is brand new all over again.

Alan was great. We had a major problem diagnosed by…read moreanother shop and were looking for a competitive bid for the repair. The issue wasn't related to the transmission but required the transmission to be removed. When I asked Alan if he could do the work he said yes. His estimate was almost a third lower than the quote from the other shop. He first verified the problem did exist and then we had him repair the car. The work only took a day and we were back on the road. I definitely recommend Kwik Shift, Good folks to work with. Phil

Nice seating area and very straightforward service! I came for smog check and just dropped in. They…read moregot done within 15 min

They kept it 100% real with me and helped me understand everything going on with my vehicle I will…read morebe back if I ever need anything done in the future a big shout out to angle as well he did amazing work