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    Burnsville, MN

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    6 years ago

    Will call cs people were so rude I just cancelled my appliance order rather than deal with them. Will never shop bby again.

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    11 years ago

    Nicest and friendliest staff of any Best Buy I know. They are always willing to help!

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    14 years ago

    I got great customer support from Travis, only branch I will ever go to.

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    Best Buy - Burnsville

    Best Buy - Burnsville

    (23 reviews)

    $$

    Best Buy used to be my go to store for appliances, technology, DVDs, CDs, office supplies, cell…read morephones, etc... They made a mistake in downsizing most of their stores. If you need a computer or printer cable they will have one. Usually one or 2 types for minimal selection and maybe only one or two of that item. When I needed an appliance I would head to Best Buy so that I could see it in person before buying. Open the doors and kick the tires. If they don't have the selection then people buy on Amazon. Sometimes you just need an item now and not in a few days. I have tried to purchase cell phone cases and Zagg screen protectors but they are usually out of stock of my items. I don't want to buy the phone and have it unprotected. Please restock the shelves and stores.

    I don't get to Best Buy nearly as often as I used to. I don't need as much, and I have to admit,…read morethe occasional cable or battery that I might need, I order from Amazon. On this trip, my son had purchased a portable hard drive and was there for a pickup. It was Black Friday. When we arrived, we were directed to a table. They had staff there asking for ID and getting the orders. It was pretty easy. The other thing that we looked at were some kitchen appliances. They had a decent selection, but unfortunately not the OTR microwave ovens that we had in mind. One interesting note. Many of the appliances were plugged in and powered up, and not in demo mode. This meant that the refrigerators and some of the chest freezers were cold. And even more alarming was that some of the ranges could be turned on and get very hot. Now in hindsight, I feel a little awkward and guilty that we left without telling anyone. Maybe someone will read this review.

    Best Buy - electronics - Updated September 2026

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