I have used this company for almost 2 years, ever since moving to Woodland. Daniel is the best,…read moreknowledgeable, polite, spot on when it comes to pests and a joy to talk to. Having lived in IL almost my entire life, all of these critters are new to me, Daniel explains them, their habits and how he is going to treat them. I have full confidence in this company and esp Daniel. Thank you for having such a great employee.

Highly recommend this pest control company! Their service was professional, effective, and exceeded…read moremy expectations. Jay, who was my main point of contact, was incredibly friendly, welcoming, and easy to communicate with. He answered all of my questions and kept me informed throughout the process. The entire team provided excellent customer service, and the pest treatment was very effective. I'm very satisfied with the results, and I will continue using their services in the future.

These guys are the best in the pest control business. I…read morereached out after there was a rodent infestation in my home, they dispatched the technician the same day and address the issue the same day. Highly recommend them.

Friendly & willing to answer questions, thorough & always having email follow-ups…read more.. I had received the holiday deal & thought the package prices were decent almost what other companies offered.

Home shield pest control is great! High quality service and great customer service, along with good…read morepricing. I have had them for about a year now and I am very happy with my service. Isaiah Kelly is a great technician and provides excellent customer service, he is knowledgeable and always has a smile on his face! Highly recommend HomeShield Pest Control!

Isaiah is really great. He always shows up to service us with a professional and friendly attitude…read more Home shield has done our pest control for over 5 years now and we are very pleased with their service.

The tech, Ben, was on time even earlier from his predicted ETA during the follow up...Ben…read moreapproachable & was very understanding about the small extra need that I neglected to a do during the 1st service & was thorough making that happen. David, even though he already had a prior engagement... again, went out of his way to quickly help in reminding me that I was on schedule to be serviced today for a follow up w/tech, Ben, who later texted me with an ETA. Thank you so much!! I DO FEEL valued as a customer, so far!!

I had these guys for a little over two years, customer service was excellent when I started... It…read moreeventually went down the hill, I don't think they're a bad company. I just don't think that they're able to deliver on their promises. I think they're really good for like six months, but be prepared to look for a different company wants your year. Long contract expires.

Professional, courteous. Got the job done. Highly recommend. Thank you for your excellent service!read more

Use API for our pest control needs and our tech Steve is a great asset to your company. Great value…read morefor what we receive. Steve's pleasant demeanor is helpful when dealing with such delicate needs as pest control and housekeeping. He is always on time and always willing to accommodate our needs to ensure adequate service.

I called Sierra due to a mouse problem in my attic that I had been unsuccessfully trying to handle…read moreon my own for several years. I experienced the same thing many other reviewers have mentioned regarding Erik's incredible customer service and knowledge of rodents. He quickly identified several entry points the mice were likely using that I never would have considered myself. During the work, he was even able to show me staining and other evidence confirming they were actively using those routes to get into the attic. I was also very happy to learn that Erik is a licensed roofing contractor in addition to performing rodent exclusion work, as I needed my roof valleys cleaned as well. After removing the tiles, he showed me how much debris had built up underneath in areas that weren't visible from the outside and explained that I was likely only about a year away from developing a major leak. Overall, I found his pricing to be very fair, and he was genuinely one of the friendliest people I've worked with. I'll absolutely be calling him again in a few years for another checkup.

Those pesky rats. A bit over a year after Erik and Lyle rat-proofed our roof, we again began…read morehearing the little pests in our attic. But how did they get in? I called Erik and he was able to stop by the next morning to have a look. After about 30 minutes of walking the exterior, he could not see any clear signs of how they got in. He scheduled us for about a week later, for a thorough examination. He and two crew members (Lyle, Jake) spent well over an hour, each independently examining all sides of our house for signs of entry. He also got on the roof and examined it, and all the work they did last year. Nothing. The roof looked fine, there were no signs of trails going up the walls. They were stumped, but had a few more places to check. One of the three finally discovered the new entry points, which were unique to our home. (The rats managed to burrow under some columns we have that hold up a back patio cover. The builder built most of the posts on concrete, but left several inches overhang over soil. And that's all the rats needed.) Erik wrote up a quote to seal the columns. It wasn't cheap, but fair. They did the work about two weeks later. They also set some traps up in our attic, in case some rats got sealed in, but it's been several weeks now and so far, no signs. As much as I appreciate the work that Erik and his team do, I'm hopeful (and hoping) this will be the last we'll need them!

Very happy with superior pest Control. No more spiders! Service is timely and friendly and thorough.read more

Service was meh to the point we cancelled. One star is for when we cancelled, sent an email that…read morewas listed on the invoice for questions or concerns, they continued to come and are wanting to charge us for it. I was willing to pay half since there was a mild benefit to us but couldn't believe the lack of ownership of the issue and insisting we pay even after I sent them the screenshots of the emails showing we canceled.

Wonderful pest control company!…read more The garage of my parents' home has not been deep cleaned in many years and I would notice black widows scurrying around when I'd open the garage. In the past, I'd simply arm myself with a can of Spider Killer and spray them as I encountered them. Now I'm older and wiser and decided to hire professionals to spray instead, so I wouldn't have to have anxiety and mini heart attacks every time I'd see a black widow. Looked on Yelp to find a company nearby my parents' home with high Yelp reviews. Good Earth was my first choice. Getting pricing info and making an appointment was seamless with Yelp's messaging system. Kevin was so helpful in keeping me apprised of the process and the appointment time/date. On the day of, Zack showed up promptly and with a smile. I was so surprised when he told me my one-time treatment would actually allow follow-up visits within 30 days. He told me the first treatment would be spraying and then the second treatment would be getting rid of the webs. Wow, what a great deal! Both days Zack was punctual, friendly and professional. We even talked about the celebrities he looks like! (You'll have to meet him in person to guess which celebrity) On the second treatment day, he came armed with a cobweb brush and I actually felt kinda embarrassed because it was like he was doing housekeeping for the spiderwebs! Excellent experience and so far I haven't seen any spiders left! Highly recommend this company. Thank you so much, Good Earth, for helping me get rid of the scary spiders so I can have peace of mind to clean the house. :)

Still incredibly happy with this company. They continue to hire outstanding people. We had them out…read moreyesterday for our regular bi-monthly treatment--and while I didn't catch the young man's name, he was excellent. We'd requested ahead of time to have the garage treated as well (because normally they only treat the outside unless we ask them to spray anywhere else, in which case they're more than happy to do so). My wife opened our garage up before heading out with our kids, and the tech could've easily finished the job and just moved on. But instead, he knocked on the door afterward to let us know he was done so we could shut the garage. He specifically said he didn't want us to leave it open longer than needed. Some might say that's just part of the job, but the truth is, small gestures like that aren't so common anymore. At least not in my experience. It showed genuine thoughtfulness and care--and that matters a lot to us. Great service, as always.

Thank God we found Gage. I'm guessing they saved us thousands of dollars in potential damage from…read morerats that got into the basement in Granite Bay. Don't wait, they can do significant damage FAST. These guys saved us.

Gage the Owner operator is a great businessman. He is quick to respond, do your inspection and…read morereasonably priced for the exclusion work. I highly recommend!

Easy to communicate with, offered different service plans and prices. Time will tell if pest issue…read moreis resolved but so far it's good.

Leigh Hunter is the tech that sprays at my house. He's a…read morevery courteous knowledgeable guy. Always takes good care of us. I'm a 70 year old disabled veteran and I'd recommend this company.