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    Better Buzz Coffee - Surprise

    4.0 (192 reviews)
    Open 5:00 am - 7:00 pm
    Updated 3 months ago

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    BETTER BUZZ COFFEE - SURPRISE ATMOSPHERE

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    BURNT AND DRY
    Allee L.

    I order from this location several times a week. For some reason yall cannot get the breakfast sandwiches right they are so inconsistent!!! I order the same sandwich everytime and it's almost always hard as a rock so I have to remove the bread. I started ordering it lightly toasted and sometimes it arrives edible and most of the time it arrives burnt. If you want to charge $12 for a breakfast sandwich please toast it properly!!!!!! And the large drink is the same size as the regular drink it's just more ice they never fill the cup all the way up! Very very bummed about this location. The one in Scottsdale and Tempe aren't this off.

    Bacon Ciabatta sandwich
    Reyna R.

    Didn't realize that Butter Buzz is a very popular chain in Arizona, California, and Nevada. I am so glad I got to try it out. We got a lot of yummy drinks & food. Our orders came out relatively quickly. My favorite drink was the Hazelnut Divinity (white chocolate mocha with a touch of hazelnut). The vanilla bean latte was good coffee but not at all sweet. The açai bowl was good but very runny. The toppings were very fresh. The ciabatta was pretty hard in the sandwich but flavors were good. There was a lot of seating indoors and outdoors.

    Ham n cheese croissant with cinnamon cream cold brew
    Joelle M.

    First time in and loved the cinnamon cream cold brew and enjoyed the ham/cheese croissant. The croissant was pretty greasy, I had it sitting on napkins. That was nothing special. Love the sayings throughout the store and very friendly staff, they welcome you in with cheers and a greeting. Place is clean and plenty of seating, music is a bit loud-can't hear your order, love the honeycomb every where. Especially like the free sticker and all swag on the shelves. Need a store in deer valley/happy valley n 83rd area.

    The brunette I just caught talking crap about me and my order- her and this blonde were despicable! @betterbuzz you allow this?
    Sarah S.

    I was treated SO poorly in this coffee shop today. I am shocked. We ordered 3 drinks in the drive-through and they were beyond too sweet. So I walked in the store and asked politely to have them remade half sweet. They were undrinkable! These two employees started talking sh*t a little TOO loudly about me. Girl- it's not a big deal. Just please remake the drink less sweet. Whoever the blonde she was talking too said, "oh she wasn't talking about you- she was talking crap about the guy in the drive through" LIAR!!!! Here's there photos. FIRE THESE ASSHATS and then to top it all off she made the drinks WRONG again! And at that point, my husband told me do not go back in there. They're not worth it. They're doing it on purpose.

    My perfect drink!!!

    Brett and Lizzie made my food perfectly!! They offered great customer service and were very friendly.

    Looked at those cute Christmas crunches inside!
    Lyle M.

    I have been here before and I always ordered a blended drink and I've always said "thick please" and they never seemed to listen, or didn't know how to make it thick (add more ice) until today! I revived a free "regular sized drink" so I thought that I would give it another try! I ordered a Peppermint blended mocha and it was delicious! I highly recommend this location on Bell Road!

    I have never been to any type of establishment that has so many rude workers! Often when I get to the window there's not even a greeting. They shove the card reader in my face, then a few minutes later hand me a drink without saying a word. I would understand if they were slammed but it never is! I've been going to this location (despite the terrible customer service) because I truly enjoyed the drinks but it is so inconsistent, every time I go the drinks taste completely different and I always order the same two drinks. Management please get on your workers, it's ALL of them!

    Blue energy drink with pop rocks
    Lexi M.

    I was searching for an early coffee spot and saw this place was open at 4:30 every morning. I drove up and noticed it was a drive thru as well. I decided to go in and really look at the menu. They had coffee, energy drinks (which they produce themselves, ollipops, açaí bowls, local baked goods, avocado toast, and so much more. The girl at the counter was so nice and walked me through the menu. I ordered a Miso Sweet & Salty latte, and the blue buzzin energy drink with pop rocks. This place has it all! The drinks were delicious and my açaí bowl was perfection (OG Buzz Bowl).

    Brianna R.

    We tried Better Buzz for the first time today! I've been noticing quite the drive through line recently. I ordered the lavender tea latte and my mother had the "Killer Bee," which is basically brewed coffee with extra shots of espresso. We enjoyed our drinks inside of the cafe. We were both really pleased with our respective drinks. We also split a Snickerdoodle cookie which was super good! The interior of the cafe is super cute and I could totally see myself hunkering down here to do some work.

    Regular iced latte with coconut milk

    Was around the area looking for some coffee when I came across this place. I looked at some pictures online and was convinced to come on in due to the variety of drink and food options. I ended up getting a latte with coconut milk, which was super yummy . Staff was friendly and greeted me as soon as I walked in. The area inside is super clean and spacious. Perfect to hang out or catch up on some computer work.

    Jenn recommended wonderful drinks and customer service was A1. Will be back soon to visit her again.

    Went to visit Jenn today at this new coffee shop that was dope! She made us feel welcomed, recommended the right drinks and to boot she even provided quick customer service! We appreciate it and will be back to visit again!

    Vanilla Bean Latte - not too sweet not too bitter

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    10 months ago

    The people are so friendly, and the drinks are so yummy! :) and get the app! It's worth it! :D

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    2 years ago

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    1 year ago

    So excited Better Buzz is here in AZ! Service is always fantastic. We really enjoy the menu variety and our dog loves the pup cups.

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    1 year ago

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    1 year ago

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    5 months ago

    My favorite coffee chain! The surprise location consistently delivers excellent service and always gets my order exactly right.

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    2 years ago

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    5 months ago

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    1 year ago

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    8 months ago

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    1 year ago

    Great drinks and pastries, staff have always been extremely friendly and very quick service!

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    1 year ago

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    1 year ago

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    1 year ago

    Great customer service always quick to make the order. Love it. Can't get enough always coming back to this place.

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    3 months ago

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    1 year ago

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    2 years ago

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    1 year ago

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    1 year ago

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    1 year ago

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    7 months ago

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    7 months ago

    The iced mocha is my favorite, and my son adores their cinnamon rolls! It's our favorite treat spot in Surprise :)

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    1 year ago

    This location is the fastest one in AZ! And everyone is always super nice and has a lot of positive energy!

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    1 year ago

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    7 months ago

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    1 year ago

    Best coffee in my opinion. I'm super picky with coffee and I love their vanilla iced latte breve.

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    1 year ago

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    8 months ago

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    1 year ago

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    1 year ago

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    9 months ago

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    7 months ago

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    1 year ago

    Get a matcha latte and add pumpkin cold foam it's so good!!! The baristas are nice too!

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    Page 3 of 5

    Ask the Community - Better Buzz Coffee - Surprise

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    Spencer's Place is more than just a coffee shop -- it's a neighborhood community hub with heart…read more Tucked right into a residential area, it has that cozy, local hangout vibe where you can tell regulars stop in often. But what really makes this place special is their mission. They hire individuals with intellectual and developmental disabilities and actively invest in the community -- from vendor markets to hosting events like their upcoming 5K. You can feel that purpose woven into everything they do. We tried one of their themed drink flights (the Sweet Heart menu was adorable -- Love Potion, Love Struck, To The Moon & Back... so cute). The presentation in the little mason jars was fun and picture-worthy. Flavor-wise, they leaned sweeter than my personal preference, but still enjoyable and perfect if you love flavored lattes. They offer plenty of milk options, including non-dairy, which I appreciate. Bakery - vegan and gluten-free options clearly labeled. I grabbed the lemon scone (vegan + GF). It was good! I'm personally more of a vegan-but-not-gluten-free girl, so texture-wise it's not something I'd specifically crave again -- but I absolutely appreciate that they create inclusive options. My friend had the cinnamon roll and was happy. They also have a small retail section with mugs, shirts, local honey, and little gift items, which adds to the community feel. Overall, this isn't a hyper-trendy, third-wave coffee aesthetic spot -- it's something better. It's purpose-driven, inclusive, and clearly loved by the neighborhood. Not a five-star flavor experience for me personally, but an easy four stars for what they stand for and the impact they're making.

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    Better Buzz Coffee - Surprise - coffee - Updated September 2026

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