We like the used car but be careful, if it is not in writing no matter what you talked about, it is…read morenot going to happen. They will drown you in paperwork at the end so make a list of all the things that you think you are getting because if it's not in your paperwork it does matter what was said. Also they say it is the buyers responsibility to ask that the car comes with 2 keys...Overall it was a OK experience but don't let yourself get to tired to make sure you are getting what you expected

The worst. Sold us a new Mustang but messed up my name on the title documents- my wife and I both…read moretold them the name was wrong, and they promised to fix it, but they did nothing, and now the title is messed up and we are dealing with the state. They straight faced lied to us.

Calem in parts was incredibly helpful and easy to work with. An overall great experience and I will…read morehappily go be reaching out to him directly for part orders in the future.

I called their service department and eventually spoke to Tylor asking for assistance about…read moreresetting the outside thermometer that was stuck at 74 degrees on a 95 degree day on my year-old GMC truck. I was hoping for a simple possible solution that didn't involve wasting my time and theirs. In the middle of asking about options, he just hung up on me! If I had done that to a customer during my 40+ years in service, I would have been written up or worse! It turned out that while driving down to the dealership, the thermometer reset on its own. It would have been nice if he cared enough about "customer service" to at least make that suggestion. I can't be the only customer that's had this happen to their truck.

Rick was an outstanding salesperson!!! He made our buying experience pleasant and easy. We love…read moreour Acura and we highly recommend them.

Had scheduled regular service completed last week at Courtesy Acura on my 2024 MDX. I appreciate…read morethe professionalism and great service received by Jack Aran and Mark Green. They are keepers! Thanks for taking such great care of me and my car.

Littleton Mercedes-Benz…read more Thank You Dan in service! I brought my daughter's Mercedes into Littleton last week for an issue we were having. My family has some of the best and dedicated car guys (my Brother & Father) so I always listen to them. My Brother Ray V. told me to give Littleton a shot after I didn't have much luck at the dealership we originally purchased the car from. I was ready for the worst and received the best IMO. I came in on a Saturday and missed the Service department by a few hours. I was getting ready to leave and was stopped by one of the sales guys and then the manager who didn't just say to come back on Monday, They gave me the info I needed and took the time to introduce themselves to me with a business card and the best time to come back. I came back early Monday morning and met a really good service team. Dan took my info and did a fantastic job explaining everything to me. He gave me a loaner vehicle and made sure to contact me a few hours later and again early the next morning. Dan was very professional and had the car back to us in a short time. Through the years I've been to almost every dealership in the metro area and am sometimes disappointed. I've also owned several restaurants in Denver over the last 30 years and I know good service and have had to answer for not so good service. Sorry to go on so long but I get a great feeling when I'm treated right and the staff go above and beyond. The car business is a tough business and it's wonderful to be treated well. Thanks to Dan & the team and thanks for taking care of us. -Sincerely, Tony V.

I left a 1-star review seven years ago, but I decided to give the current team at Mercedes-Benz of…read moreLittleton another shot. Thankfully, this time I had a 5-star experience with Bill, Louie, and the rest of the staff, who were all great to work with. Last time, I couldn't get any help, but this time, they were responsive, professional, and went above and beyond to get me into a great car while meeting my high expectations. I'll definitely be back for my next car!

i got my jeep serviced recently and cameron did a great job…read moreof checking me in efficiently. it made me happy cry and tickled my fancy!!!

DO NOT GO TO THIS DEALERSHIP!…read more I bought my Jeep from this dealership in 2019 and have continued bringing it here ever since, mainly because I live nearby. Unfortunately, every experience I've had with them has been a nightmare. In 2020, I brought my Jeep in to have the tires swapped. Somehow, they failed to properly secure three of the five lug nuts on one of the wheels. While driving home from Boulder, my Jeep started shaking violently. Thankfully, I was able to pull over before the wheel came off completely. That mistake could have caused a very serious accident, and I was incredibly lucky no one was hurt. Most recently, I brought my Jeep in because of an A/C issue. They diagnosed a leaking evaporator and radiator and quoted me over $6,500 for the repairs. I declined the work and contacted them to pick up my vehicle. After days of trying to get a response, I finally went to the dealership myself. When I got there, my glove box had been left hanging out of the dashboard with wires exposed, and all of my belongings had been thrown into the trunk. That is not how a customer should receive their vehicle. I then took my Jeep to another repair shop, where they completed the repairs for about $4,000 less than this dealership quoted me. To make matters worse, when I called to speak with the manager about my experience, he was dismissive, disrespectful, and completely unprofessional. Instead of taking responsibility or showing any concern, he made an already terrible experience even worse. After years of giving this dealership chances, I can honestly say I will never return. Between the unsafe workmanship, the excessive repair quote, the condition my vehicle was returned in, and the lack of professionalism from management, I cannot recommend this dealership to anyone. Take your vehicle somewhere else. You'll likely save money, receive better service, and have far more confidence that the job was done correctly. HORRIBLE DEALERSHIP!

Outstanding service from Ernesto and the entire service team at Denver Audi! From start to finish,…read morethey treated me with professionalism, honesty, and genuine care. They made the entire process smooth, stress-free, and efficient. Ernesto went above and beyond to make sure my Audi A4 was taken care of properly. He kept me informed throughout the service process, answered all of my questions, and made me feel valued as a customer. That level of communication and attention means a lot. The team at Denver Audi is knowledgeable, respectful, and committed to excellent customer service. My vehicle was returned running perfectly, clean, and completed in a timely manner. You can tell they take pride in their work and truly care about their customers. I highly recommend Ernesto and the Denver Audi service team to anyone looking for trustworthy, top-quality service for their Audi. Five-star experience all around!

Great dealership to buy a car from a great dealership to get maintenance on your vehicle. The staff…read moreis really knowledgeable and is helpful. It will say I know this is with all dealerships. I don't like the upsell after you pick out your car. It's just a little annoying and they were pretty pushy. But we were able to get the car we wanted and they put on a big red bow which was super cute.

I had an exceptional experience with the great people at McDonald VW. After purchasing a used Jeep…read moreWrangler "as is" I took the vehicle to a shop to have it checked out. They identified a torn boot on the driveshaft. I texted my sales person to see if they would be willing to help. I received a call from the Director, Rod Schluter, who told me they would assist with the repair. I am grateful for their customer service and know that you will always be treated well at McDonald VW.

DON'T BUY THE SERVICE PLAN!! You'll still end up paying a bunch for oil changes because they're…read moreEuropean cars and the service plan only pays reimburses about $50. When I tried to cancel, after finding this out, they couldn't give me a full refund even though they had assured me I could go near where I lived to get my oil changed. It's a lousy product and they shouldn't sell it! Then they said they'd give me a discounted additional key fob to offset my partial refund on the service plan but even though the manager has now taken over my issue it's still taking forever to come in...you can't tell me it takes 6-8 weeks for a key fob... It stinks. It just leaves a bad taste in my mouth when they're deceptive to sell a service plan and then you're stuck. It's not like this is an American Dealership selling the odd European car...so are they really oblivious to how much a European oil change costs? And this was for a bug! All they had to do was order me an additional key...that's all! Sheesh.

JT made it right. He called after my review and followed through with the promises. Thank you.read more

Very accommodating to what I could afford. Even after finalizing a deal, they were very supportive…read moreon modifying terms when I had second thoughts. Manny brought a chill vibe and Joe did the impossible for me. I never leave reviews but those two deserve some recognition.