Stopped in while in the area to put in an order for a replacement phone. It was around noon on a…read moreweek day so not crowded at all. I was helped right away. Don't remember her name, dark hair, very nice. Only draw back to this location is the horrible parking situation.

Nice staff! Clean and organized place…read more Got my T-Mobile Tuesday gift today! Reversible beanie! Parking is limited so sometimes I can't park close. I only come here when there's a good deal going on. My next iPhone coming up soon!

1 year later and I'm still blown away by their custom service and quality work. The last time I was…read morehere was for a clean the charging port on my IPhone 15 and since I have the 16 it's time to get another cleaning. I'm 100% sure I'll come here after a couple months of use when I get the 17. A couple weeks ago I was telling a co worker about this place and tomorrow when I get to work I'm going to remind them about it. Thank you so much to the technician on 5th of August 2025 2pm

Went in to see if I could get my daughter's iPhone screen fixed. Yanni was available to help. He…read morewas super kind and friendly. Price was reasonable. Daughter happy with her phone again. Thank you Airtech Communications

So I shattered my phone and the gentleman was sweet enough to come and pick up my phone since I…read moredon't have a car I'll show. Before and after picks And I got my phone. And a brand spanking new phone! And he is cheaper than anywhere else

Went in with a broken on my, X10. Dropped my phone yesterday and the small crack ended up being a…read morecrack throughout entire screen. Paul assisted me right away and was charged a reasonable price. Paul was professional and knowledgeable on everything phone. Paul replaced my screen and I bought a new phone cover. My phone is as good as new. Thanks Paul for your honesty and professionalism.

Very helpful and attentive. He assisted with notarizing a letter and was very knowledgeable. Thank…read moreyou.

Wonderful customer service!! While it wasn't cheap to send my package Mohammed, the clerk there,…read morewas super helpful. He gave me options and showed the comparisons. The location IS a bit obscure so make sure you turn into the shopping center BEFORE the railroad track!

Thank you for all the years of my family and my cell phone needs. Today Rich assisted me with my…read morebroken screen. He completed the task in 30 min and my phone was back to its normal self again. He also helped me make a payment. I bought an Otter box for my new phone as well. Thank you for fixing my new iPhone phone and making it brand new again!

My family and I have been going to this place for years and it is ALWAYS a PHENOMENAL…read moreEXPERIENCE!!!!! The worker there named Rich is literal "PHONE JESUS" and can help you with just about any issue with your phone, and if he can't, he will advice you to a different location who can. Even when Rich is juggling with multiple customers at a time, he still finds a way to help everyone of them with excellent service; and with just a little bit of patience, he can get the job done. This man is probably one of the most HUMBLE people I have ever met in my life, and I would DEFINITELY recommend coming here for any of your phone repairs; TRUST ME!!!!!

My iPhone 12 mini wasn't charging properly. I had to move the lighting cable all around and pitch…read moreit up to get it to charge. John took it to the back. Brought it back in 5 minutes. Totally fixed and cleaned! Thank you Mr. iPhone Wizard! Five stars, $40.00 well spent!

I brought two MacBook Pro laptops to John at Rapid Mobile SFV in September 2025, he was located at…read more21012 Devonshire St, Chatsworth, CA 91311. I trusted him because he had successfully repaired two of my devices in the past. Since leaving my computers with him, I have been calling and texting for updates but have not received any response. My calls now go unanswered, although he has answered when I've called from a different number. I am simply asking for my laptops to be returned to me. I would greatly appreciate a response so we can resolve this matter. Thank you.

I was looking for a case the looking looking for a phone fix place to to find a iPhone 16 Pro with…read morea stand and this gentleman help me find it and he was fantastic. He he gave me great Customer Service OK

Been coming here for years. I just got the iPhone 17 Pro this week and went in to get the clear…read morescreen protector put on. $43.89, I couldn't believe it. The guy said they have gone up in price. Very disappointed and won't be returning. Ask for prices before you purchase. They should tell customers up front about price increases. As an update: George immediately reached out to correct the situation. It shows great customer service to a loyal customer, wanting to better my customer service experience. That is much appreciated George!

If I could give Alex Alejandro Jimenez 100 stars, I absolutely would! His customer service,…read morepatience, professionalism, and knowledge in helping me select the perfect refrigerator for my mom were beyond reproach. I cannot thank him enough for the time he spent assisting me, answering all of my questions, and keeping me informed through emails and phone calls throughout the entire process. His dedication, attention to detail, and genuine willingness to help turned what could have been a stressful purchase into an easy and enjoyable experience. Thank you, Alex, for going above and beyond in every way. You are a tremendous asset to Best Buy, and I truly appreciate everything you did for us. Best Buy is fortunate to have someone as dedicated and customer-focused as you on its team.

That female manager (oompa loompa) needs to go ASAP. Absolutely terrible. We asked an associate to…read morecall her over for help, and she didn't even bother coming over. She stayed where she was, sitting on her phone, looked at us, looked us up and down, and literally said "no." No effort, no professionalism just straight attitude and disrespect. That's who you have managing? Embarrassing.

Dropped my phone on the pavement while walking my dog and needed to fix the broken glass back. The…read moreApple Store in the Topanga Mall told me it would be several hundred dollars and recommended I get it fixed by a third party. Went to Airtech and they got it fixed for a reasonable amount in a few hours. Really appreciate this store. There are two mall kiosks that can fix a phone but I'd prefer to go here. Friendly service and got what I wanted.

Excellent and competitive prices and they have stellar customer service. Go see Mr Yani he and his…read moreteam will hook you all up with whatever your cellular needs are . They replaced my battery and charging port and have extended my phones for another 2 plus years easily especially now . They sell brand name accessories and cell phones new /used and repair your phone .4 locations. One stop shop

I was dreading having to come in to return some old equipment. I was instantly at ease. Aidel…read moregreeted and assisted me upon entering. Aidel took immediately took the old equipment off my hands and walked me over to the the service counter. Aidel was quick and did an evaluation of my current plan and helped me get a better plan. Store was clean and not full at all.

Even at the very end, this company could not get any worse…read more They will not let you cancel online they make you call some retention number and literally they try to force you to answer questions when you just want to cancel From what I've read on the Internet, they are being sued multiple times for not letting people cancel and using high-pressure tactics, which is exactly what I experience took 15 minute phone call to get canceled I just got Starlink so glad to be done with this company