I've called Rey's a couple of times already and they never disappoint. One time I had an issue…read morewhich they couldn't pin point, but they told me to keep calling every time I noticed the sound and they would help me until they could find it. Well...it turns out it wasn't the unit. It was a plumbing issue and they still helped me pin point the issue - no charge. They texted me a you tube video so I could fix it. It's so hard to find companies you can trust, but Rey's has proven themselves. They are always giving back to the community as well. West Sac or surrounding area - just call Rey's first.

I will preface this review by saying that this company is responsive and will get a tech out there…read morequickly. But unless you need a simple, residential fix of your HVAC system, they won't bother to service you. I had a tech from Rey's come out a couple weeks ago and after looking at the condenser for Gree mini split that was experiencing an H5 error, the tech just didn't want to diagnose it and look at fixing the unit as he felt it "was too complicated" for as he stated, they only do residential HVAC systems. My unit is part of an apartment complex which is classed as commercial, but HVAC systems are HVAC systems and a company like this one and with their reputation, should be able to fix this. I will also grant that the system is 10 years old. But I had another tech come and was able to diagnose the issue within 30 minutes and found that I just needed to replace a couple temperature sensors that cost a total of $100 and got it up and operational within an hour. Also, the reason I contacted them is that they are listed as a Gree certified partner vendor. He also complained that they used to go out of their way to service customers but got burned or ended up spending too much time and resources, so they now decline service that they consider not "worth their time and effort". When I hear this, I believe this is a company that grew too big and now only focuses on things they can fix easily and will avoid things they consider too difficult. But then my fix was actually pretty easy. Just be aware of their current business state and make sure your fix is easy, but then why bother I guess? Good luck with this contractor...

Our AC is on its last legs an I was dreading the summer so we finally decided to get our AC…read moreserviced. I think it was a Friday night and I sent a quote request on Yelp and Roi reached out right away, offered a quote to take a look at it. Scheduled a visit to the following Monday. They sent Thomas out to take a look, he was very up front about the condition of the unit and advised that there was alot of issues, which we totally get. He was very thorough and took a lot of reference photos and explained what he was doing. We agreed to look at getting a new system and set up a meeting with Kyle for later the afternoon. Kyle was also amazing and went over the pricing and options, you never want to pay for a new AC unit but it's a necessity here so and they made sure we had a great deal. Installation will be later this week! I look forward to a frosty summer!

Fast service. Lots of upsell pressure. Work was completed per my instruction, but the quality was…read morenot up to par. Discussed with management and they came back to finish the job. Two years later, system still works great. Three stars due to the upsell pressure and poor first-pass quality. Grateful they came back and made it right. For what it's worth, the upsell comes with the territory. And, not every company will proceed with the necessary work without it. Atticman did.

Always there when you ca to assist when the Cali heat strikes no matter what the hourread more

This is the third time Rebel Air has helped me with my AC/heating unit. Quick response, friendly…read morecommunication, and solves the problems! I highly recommend them.

We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to…read moregive American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano! We needed our AC system replaced after our last AC repair guys mishandled our repair. We decided to give American Energy Home Pros a chance after they helped spot many issues with our current AC unit. We went with a Carrier Unit and American Energy was able to fit us in within a week. We are expecting a child and they made sure we were a priority and respectful of our circumstances. Armaan and Kano showed up this morning a few minutes early and immediately congratulated us on our newest arrival. They were respectful of our home and busy schedules and handled the install in a timely manner. They cleaned up their workspaces and were sure to leave our home the way they found it. I am pleased to say our AC is working and house is cool ahead of this heat wave. I can't recommend these guys enough. They did one hell of a job. And shoutout to them for employing a veteran. Semper Fi Kano!

Thank you for sending Greg to service my AC today! He was very thorough, hardworking and very…read morereassuring considering it is very stressful and alot of anxiety for me to deal with due to hot weather. He was able to quickly diagnose the issue, got to working on the issue and even took the time to just check everything. He saved the day!

Airmech was our 1st of 4 quotes for a new heat pump and we liked Alex, the owner, right away. He…read moreexplained everything we would get and we received an incredibly competitive price on the system. The team was able to come out within a week and installed within a day. It's been a month since the installation and everything is working great and even better, quietly. Our contractor grade condenser we got with the house 23 years was noisy! Love the new, quiet design and it's even got a small footprint like the original so we didn't have to relocate it. We're very happy with the service and quality and would work again with Airmech.

We called Airmech and they had someone here the very next morning…read more We had a great experience with our AC technician, Austin. He was friendly, professional, and took the time to patiently explain what needed to be fixed and why. We really appreciated how respectful he was of our home--he wore booties and made sure not to track anything in. He kept me updated throughout the whole process and got our AC running perfectly again. He was really good at estimating how long the process would take, which we really appreciated with our busy schedule. Highly recommend!

I cannot recommend AirMech Heating and Air enough! Ali and his entire team are always exceptional,…read moreprofessional, and incredibly thorough with their work. They take the time to explain everything, pay attention to every detail, and most importantly, they make sure the job is done right the first time. This is actually the second major project they've done for my family. They previously replaced the entire HVAC system in our old house, and because of the excellent experience we had with them, we trusted them again for our new home. Once again, they exceeded our expectations. Their workmanship is top-notch, and their customer service is outstanding. A special thank you to my regular technician, who always ensures our system is running perfectly and efficiently every single time. It's reassuring to have a team that genuinely cares about their customers and stands behind their work. Thank you, Ali, and the entire AirMech team, for your honesty, professionalism, and dedication. I highly recommend AirMech Heating and Air to anyone looking for reliable and high-quality HVAC service! You have earned a customer for life!

I chose this company to install new HVAC systems in my home approximately one year ago and have…read moremaintained a service agreement with them for several years. The issue that ultimately caused me to end the relationship was not a major equipment failure, nor was it about the cost of a repair. It was about trust. One of the return air grilles installed as part of the new HVAC installation cannot be closed and latched without applying significant force due to interference between the latch and the frame. I raised this issue during the last two scheduled maintenance visits following the installation, provided photographs, and explained my concerns regarding long-term operation and safety. The grille serves as an access point for routine filter replacement and is located in an upstairs hallway immediately adjacent to an open two-story foyer. Routine filter changes and grille operation therefore require the use of a ladder in close proximity to a significant vertical drop. Given that this maintenance task will be performed repeatedly over the 15-20 year life of the system, I believe the grille should operate smoothly and without excessive force. During both maintenance visits, I was told that the condition was acceptable. When I later provided photographs and requested an estimate to correct the issue, the company provided a quote of approximately $330. The dollar amount was never the issue. In fact, the relatively modest cost of the repair only reinforced my disappointment. What concerned me was that a readily observable and repeatable operational issue was consistently treated as an acceptable operating condition rather than as a workmanship concern worthy of further consideration. To me, the grille itself is not the real issue. It simply became the reason I began questioning the company's workmanship standards and willingness to stand behind its work. If there is disagreement over a readily observable and repeatable operational issue that can be experienced, photographed, and evaluated, it naturally raises questions about the quality of work that is not visible to the homeowner. Whether those concerns are ultimately justified or not, trust is an essential part of any long-term service relationship. My dissatisfaction is not with any single interaction but with the company's consistent position that this condition is acceptable and its unwillingness to take ownership of a concern that I believe reflects its workmanship standards. As a result, I have decided to cancel my maintenance agreement and move my business elsewhere. There are many HVAC companies available, and I prefer to work with one that demonstrates a stronger commitment to standing behind its work and maintaining customer confidence.

Highly recommended! I worked with David and he responded promptly to my initial call and arrived on…read moreschedule. He was able to come a day earlier than previously scheduled. He did excellent, high-quality work and resolved our HVAC issue perfectly. He was professional, knowledgeable, and reliable. What I appreciated most was the thorough explanation provided by David. He took the time to walk me through the problem, needed repairs, and shared helpful tips. I will definitely use them again.

Sierra Air saved me during the heat wave. My Payne unit on the roof completely quit and I was…read morepanicking. Called Sierra Air and the tech didn't just try to book me -- he took time to troubleshoot with me over the phone first. Had me check the breaker, thermostat batteries, and even explained what the pullout disconnect was and how to check the 3A control fuse inside the unit for continuity. What I appreciated most: he taught me instead of gatekeeping. You can tell they actually care about helping homeowners. Because of his guidance I was able to figure out the issue. If you're in the Sacramento area and want honest help, call Sierra Aire first.

Customer service... easy professional friendly helpful!…read moreCommunication... excellent! Promptness and professionalism... perfect! Experience and service... exceptional!!! I will keep this business in my Rolodex under .. Reliable Service! Told all my friends too

Their quote was the lowest we got, but we got what we paid for. We had them replace our HVAC a few…read moreyears ago. They did not install the correct size return vent so our heater kept overheating. It would cycle on and off every few minutes and say it was heating when no air was moving. We literally had them come out 4 times before they found out what the issue one. The first 3 times they gaslit us and said that is was our Nest or a draft in an interior wall... I think they have only one good employee because the 4th guy to show up told us he liked to get paid for his overtime and would stick around until he got to the cause of the problem. Also when they finally "fixed" the return vent to a proper sized, they botched the install and had cracks in the ceiling and random screws sticking out in places. So they had to come back again to fix that mistake.