I woke up to weak water pressure coming out of my sink. I look outside and see water RUSHING across my driveway...uh oh. I turn my water main off and notice there is an issue with the water main coming from the street towards my house. I hit up Beyond Cool Plumbing and they were out within two hours to diagnose and fix it. Taylor and Caleb showed up and quickly figured out the problem, had a plan to fix it, and got to work. They were courteous and got the job done in a timely manner, and now I have water again Thank you Beyond Cool Plumbing! read more

I tried to install a new shower valve myself on my day off and I bungled it badly. No matter what I did, I couldn't make it water tight and I had to keep my water shut off. My friend recommended Beyond Cool to me and I am extremely grateful he did. I have had many frustrating and stressful interactions with contractors and tradespeople when I needed repairs. I have been ripped off and overcharged or had substandard work done. Beyond Cool stepped in to save my skin. I spoke to Troy, who was very helpful and reassuring. He sent a plumber out right away. Brandon came to the door, shook my hand, and within less than an hour my shower was fixed. I had been crammed into my closet with a blow torch all day long pulling my hair out, but they came along and completely rescued me. Their prices are very fair. They do skilled work and they are more than worth it. read more

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I wanted to change an exterior water spigot which hasn't worked for the entire 6 years we have lived here. Figured it was time to change it out.for a new one. Of course the valve snapped the copper line inside the wall when I cranked on it. I didn't have the proper tools nor the time to fix it. Called Beyond Cool Plumbing and they sent Brandon. Brandon was terrific! Very prompt and personable! It was a breeze for him to repair the line and install the water spigot. Very professional. I highly recommend Beyond Cool Plumbing. Price was very competitive. Extremely happy with the repair. Saved me from driving to Home Depot at least 2-3 more times to fix my mistake. read more

Had a broken pipe that I had to shutdown water to the whole house. Had it dug out and I just couldn't get the fitting off. Had a plumber here in less than 15 minutes and wrestled off the piece and got it back together, for less than 1/2 the price for what another company wanted to charge me just to cap it off for the night til my husband could get home to fix. Great service and reasonable price and my husband doesn't have to fix on thanksgiving!! read more

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Stood up not once, but twice. I shouldn't have given them a second chance, but rest assured, there will never be a third.

I just had the best experience with Beyond Cool Plumbing. My hot water heater quit working and Troy was able to assist me the same day. Within hours his employee Taylor showed up with a new hot water heater and replaced my old one. Both Troy and Taylor were very knowledgeable and kind people. They went above and beyond, they truly care about their customers. ​I would highly recommend Beyond Cool Plumbing to anyone for their amazing work and customer service. read more

Beyond Cool Plumbing helped me out with an emergency repair hours before my new flooring was scheduled to be installed, and then they also handled a second issue that popped up with a different appliance. Great service, prompt, well qualified. I highly recommend Beyond Cool Plumbing! read more

Saved Our Lives! Every drain of the house was packing up and they were able to fix it in short time excellent service. we have used them before and will use them again. Prompt, professional and effective. read more

Had a small problem turn into a nightmare when a big brand plumbing company tweaked old galvanized under my house too hard. Had to repipe the whole house immediately. Big brand wanted almost 2x as much as Troy, and for a slower turnaround. Troy had guys out to bid and start same-day, and the crew was extremely nice, took care of my stuff, took pride in their work, and answered all my questions along the way. I cannot recommend Beyond Cool Plumbing enough - and I will be sure that my family and friends know who got me back up so quick. I got more than my monies worth. read more

They were able to pinpoint exactly where the questionable leak was coming from. They got here super quick to fix our leak. Absolutely amazing value for their expertise service. We will 1000% use them in the future as well as referring them to family and friends. Thank you fellas for giving us peace of mind with top notch service! read more

This is the second time we've used Beyond Cool Plumbing and I couldn't be happier with the service. Anthony came within the hour and had my issue fixed within literal minutes. He was quick, clean, professional and very skilled. Anthony made me feel comfortable and when I mentioned how embarrassing it can be to need a plumber, he was able to make me laugh, and helped me to feel comfortable. I really appreciated that! I felt that the price was very fair, and he ran my payment info quickly. Keep up the great work! read more

We had a septic alarm go off and we were referred to Beyond Cool plumbing from a Sweet Septic. They were at the house very quickly to diagnose the problem, and then offered a very reasonable price for a pump fix. Can't thank them enough, we recommend them highly!!! read more

Troy and his team performed a camera scope and found a huge root blocking plumbing creating recurring blockages. His team completed the repair same day and documented with photos. Also provides lifetime warranty on all work. Great team to work with! read more

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BCP has been a lifesaver for us at our mobile home park when we had an emergency--so I thought I'd try them out on a home I purchased. Friday they were there all day and replaced an over 40-year old water heater with a new one, fixed 2 bathroom leaks and a supply line leak--YEP all in 1 day and with utmost quality and workmanship! Don't hesitate to contact them if your job is little or small, they'll take good care of you! read more

Absolutely TOP NOTCH customer service. I've used many services in the past but Troy and his team have always gone above and beyond what's expected. Had an issue this Christmas Eve and he himself came down to address the problem. Honestly, I wasn't expecting anyone to come until after Christmas but like I said, he makes sure his customers are happy and all work is done in a timely manner. Thank you BEYOND Cool Plumbing for making my Christmas stress free! Much appreciated! read more

After having new floors put in two bathrooms, the installers let me know they do not put toilets back, only remove. Beyond Cool Plumbing was very quick to respond and to get out to my house and re-install the same day. read more

Fast response, was able to text 90% of my request and need without a phone call. I had put off this repair for two years. He diagnosed the problem quickly, identifying a solution and determine my plumbing was outdated be repaired it himself replacing O rings and stuff. Within 6 hours it was fixed and my shower stopped leaking. Highly recommend. read more

Troy and his team showed up to save the day when the plumber we had called to help us wasn't capable of finishing the job. They were responsive and got to work straight away, even finishing a BIG job in a matter of a few hours. I highly recommend Beyond Cool Plumbing for your plumbing needs! read more

Had root intrusion in our main line to the septic tank. Came out same day to provide an estimate! Really responsive and fair prices too. Troy and Elijah are honest and knowledgeable guys. Locals to the divide region so they will always have my business. read more

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Troy is the best! We got home last night from vacation and woke up this morning to no water. Troy returned my call so quickly and we quickly realized through some quick phone troubleshooting that we have a problem with electricity to our well pump. We moved on to call the next contractor and things are getting fixed. However, what impressed me was Troy called us in the evening to make sure we were getting our issue resolved. Not many people have that level of follow-up. Troy will be the plumber we call for any future work! read more

We've recommended to our neighbors and they had to continually call him back. Unfortunately we didn't know they had issues until after our problems with our home. Please make sure you report to the contractors license board. read more

Troy is amazing. I called him and 90 minutes later Brandon showed up at my house. We had a shower leak and it was seeping into an adjacent bedroom. Brandon was able to diagnose the issue quickly. He was very professional and polite. I would recommend Beyond Cool Plumbing for your plumbing needs. I will be calling them from now on. read more

We bought our house a few months ago and everything was working fine with our plumbing until we got a washing machine. Almost every load I ran would make soapy water back up out of the drain pipe. I called Beyond Cool Plumbing to get someone to fix it quickly (I was sick of not having a washing machine!) and they were able to come out same-day. He was quickly able to diagnose the problem and fix it for a great price. I definitely recommend Beyond Cool Plumbing and will be using them again for any future plumbing needs! read more

After our initial root intrusion repair in 2022, once again, during our 2023 Annual Septic inspection, GDPUD tech advised we had additional root intrusion present. Troy at Beyond Cool came out within 48 hrs. after we contacted him seeking resolution on the issue and was able to get the issue corrected from the interior of the tank. He submitted photos of the work and GDPUD has since signed off on the repair work and we are back in good standing. Glad Beyond Cool stands by their work. read more

My car hit a water main pipe and it was like a fountain. I needed Immediate attention. I called 3 companies and the one that Answered the phone after hours was Beyond Plumbing in Cool, California. Troy was at the property within 30 minutes. Professional, Reliable, Affordable & Honest. I was so impressed and he saved me from an awful situation. Thank you, Beyond Plumbing. Highly recommend Izzy DeLancey Trillium Real Estate read more

We had an issue with our shower faucet plumbing leaking into the wall. Two young men knocked on my door the day after I left a message about the issue. They were kind and professional and very efficient. They resolved the problem within a half hour. I will definitely be calling them again if I have any plumbing needs!! Thank you BCP! read more

Troy and Walt came out and did a repair on an emergency issue within the same day. They had good communication, and did the job quickly and effectively. read more

We were recommended to use this company HIGHLY ADVISE AGAINST IT!!!!! There was a leak that was under the sink i pointed out to the plumber who showed up with 2 wrenches, he was here for a total of no more than 10min for a whopping $285 bill, mind you is no big deal if the problem was fixed. SUPRISE the leak kept going after 10 min of him being gone. I then called back to the phone number listed and explained that the problem was not fixed and was asked for a picture with my finger pointing to the problem, and no one ever came back. I called again the following day and had another man come out who did not want to look at the leak and insisted that it was a leak in the faucet part and that needed to be replaced, after going back and forth with him he FINALLY looked and said oh there is another problem said he tightened it and left.... SUPRISE AGAIN its STILL LEAKING!!!!!! read more

Recently I had an issue with my water heater. I'm pretty mechanically inclined so I tried troubleshooting it on my own to no avail. After a couple days without hot water I called Beyond cool plumbing. It was just before 4pm when I called and my water heater was back putting out hot water by 4:30. Highly recommended! read more

Troy got his guys over here to replace a sewer line. His guys did an awesome job. Very reasonable too! They even worked in the pouring rain! read more

Thank you for showing up quick and getting our pipe leak fixed. We found the leak on our main line next to meter and called Beyond Cool first. They had someone at our door within a half hour to fix. Very much appreciated. Thank you!! read more

We were in a very tight timeline and Troy worked with us to get a quick pump and extensive roots work completed in the nick of time! I explained we needed to get the job done asap for a home in escrow and he pulled a few strings to get it done very quickly. Thank you Troy for all your hard work! read more

Thanks so much for fitting us in so last minute, we really appreciate it. You guys did a great job. Will definitely call you in the future : ) read more

Our kitchen sink was clogged and Drain-O wasn't working. I called Beyond Cool Plumbing and they came out the same day (on a Saturday no less!) and had a very reasonable rate. Would definitely recommend and use again read more

Highly recommend Beyond Cool Plumbing. We live in Auburn. Had NO WATER! Called Beyond Cool Plumbing. They said they'd be here in 10 minutes, and they were!!!! Took care of the rather involved issue the same day!!! Will not hesitate to call them if a plumbing issue comes up in the future! read more

If I could give 0 stars I would. First trip to my house to fix a leaking valve they sent an apprentice that took all day and almost burned down my house. I tried again for another issue, thinking that was an anomaly. Second trip to fix a leak, which I had located and dug up to expose the leak. They told me the bill was $750 that was a flat rate for underground leaks. When I said that was a ridiculous price I dug up the leak, they immediately dropped the price to $550. For a 6" piece of PVC and 4 couplings/90's. I didn't want to argue and paid the $550 for 1 hour of work. Safe to say I wont be calling them back for the other plumbing projects I have been planning. read more

My wife and I just bought a house and found a leak in our kitchen ceiling a week in. Troy and his team got a guy out to look into it the next day. Initially, it looked like we would have to cut through some of the sub floor, but the team he sent on day two were extra thorough in their assessment. They checked all the upstairs faucets one by one until they identified the source (ended up being the shower). Then, they went the extra mile to advise us on how to approach a contractor to discuss re-grouting and potentially replacing the existing tile. We'll definitely be calling Beyond Cool for all our future plumbing situations! read more

Troy and Elijah arrived within hours of our call. We had a backed up sewage system and the toilets weren't flushing. In less than an hour they had the problem diagnosed. Always good to be able to highly recommend a local business read more

Unfortunately in todays world we actually have to give a star for sloppy work done. We hired this company for a couple of our rental units in Auburn and low and behold we have shit all over. Don't use this business or you may be swimming in shit too. read more

We had Beyond Cool Plumbing come out twice last month. Two separate issues, and both times were good experiences. We got service right away. They showed up on time. They were professional, and prepared to deal with the water heater and leaking toilet. They were also super nice. read more