CALLED GOLDEN STATE BAGELS NOW but same items. I love the cheddar herb twisted roll with cream cheese; will come here on my weekend mornings whenever I get the chance. Today I called to see if they had the roll left, he said there was one left, and I said I'll be there in 7 minutes. To my surprise, he actually saved the roll for me! Appreciate businesses like this. The guy also gave my son 2 mini muffins for free because he wouldn't stop staring in the case. They also have a very good coffee selection. Right now they have an amazing dark chocolate truffle coffee! read more

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So disappointing. Picked this place over Posh to try something new and was so disappointed. I got a bacon egg and cheese on plain. As soon as I opened it up, I was let down. The cheese wasn't even melted. The egg was so thin and dry. The bagel tasted and felt store-bought but a little bit worse. And the whole thing felt cold. I get sad all over again thinking about this bagel. The bacon was actually fine, though. The Southern Tradition wasn't that good either. They said they could do avocado add on for $0.80. Look at the disappointing avocado schmear in the picture. You have to search for it. I think it was actually guac too. We did think that it might have been guac since the menu doesnt have avocado, just guac. Which is why we specifically asked if they could do avocado-- and we saw another review mention that they got avocado. They said yes, but if it was going to be guac, I wish they corrected us. The apple pie muffin looked tempting but it wasn't worth it. It wasn't bad but I had one bite and didn't need another. I mean we did finish the bagels but it was a sad experience to. I literally cry inside thinking about that bagel. The muffin did not get finished. Should have just went to Posh :( read more

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Hello, the service was okay I've been here a few times. I was told by the cashier I had very long nails and it wasn't very nice of him. But the bagel was fine except it didn't have any type of spread. The meat and and cheese were of good quality, just lacking attention to details like cream cheese on a bagel lol. Old fashioned diner type. Definitely one for locals I usually see a lot of older people or family's there. Good enough for a simple breakfast. Just make sure to get your cream cheese for your bagel lol! read more

Big Apple Bagels - Southern Tradition Sandwich , missing cream cheese or anything in that matter . - Bagels Near Me - Castro Valley, California

Got two turkey clubs and MY GOD!! They hit the spot thank you for the awesome breakfast for my boyfriend and I post 4th of July lol will definitely be back! The gentleman that made the sandwiches/helped me was friendly and welcoming, he greeted me with a huge smile as if we had known each other for years, I love that. The ambiance was calm and quiet, very comfortable! read more

Big Apple Bagels - Still not able to finish it lol bomb and huge - Bagels Near Me - Castro Valley, California

I've been ordering the California Club for a couple years now. I used to love it because there was a good amount of every ingredient on it. Now, there is barely any avocado, like no cheese, and they changed the turkey on the sandwich; it's less fresh tasting, thicker, and a nuisance when trying to keep the sandwich together while eating. Definitely not worth the 15 dollars now. Service is good tho the guy that works there is very nice. He should probably wear gloves tho when he prepares food. Ambiance is more of a Togo atmosphere. read more

Guys working at the store seemed absolutely miserable. Zero customer service. I mean....I don't recall someone looking so miserable at work in recent memory. Smile.......act like you need your customers. Ordered the Lox Bagel. It was OK - they skimped on the red onions and capers. For $16 I was expecting a lot more. Must cost $1 to make the bagel. Try harder guys. I wouldn't come back here. read more

Quality is great! Support your local businesses and not the chains. The lox bagel is great

I like this place, we've picked up bagels and muffins from here 4 times and they're fairly reliable. Located in a small shopping center there is a parking lot that is easily accessible. Bagels- I like the variety of bagels here, and they make them huge! Although generally bigger is a better value, I find that most of the time the bagels here are under baked and shaped poorly. The crust is hardly brown sometimes I question if the interior is cooked through. After cutting the bagels in half they're usually too thick to fit in a standard two slice toaster. Other than these issues the bagels have great chewy texture and I just toast them until brown at home. Muffins- I don't usually go for sweets from a bagel shop but one time we tried a four pack of their jumbo muffins and were pleasantly surprised. It's a great treat if your family is not as big on bagels and want some variety. We had a batch of blueberry muffins that were lacking on the fruit, hit or miss. Cream cheese- We've tried the garden veggie and honey cinnamon cream cheese flavors. The garden veggie has a mix of onion, carrot, and maybe chives the veggies are not too overpowering but still adds savory flavor. The honey cinnamon is a sweet tangy option, I like to use the garden veggie on one half of my bagel and the honey cinnamon on the other so I have both savory and sweet. I'll probably come back to try more flavors in the future. read more

Big Apple Bagels - 6 pack jumbo muffins - Bagels Near Me - Castro Valley, California

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Me and my family love bagels and saw this bagel shop so we decided to stop by and get some we bought 4 bagels with cream cheese for 17$, it wasn't a long wait cause there wasn't really many people, but I got the chocolate chip bagel and I liked it(was a bit hard). I'm not sure what my family thought about them because they didn't say anything about it but the employees look young, but they were respectful. read more

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I've updated the review to reflect the owner's effort to make up for our bad experience. Will update again if we return. Bagels tasted stale. Ordered the tuna and a breakfast sandwich. Bagels tasted stale and dry. Super not good. Super not recommended. read more

I got a bag of bagels that were not cooked right. They were white, flat, hard and heavy. I purchased a surprise bag thru "Too Good To Go" for $4.50 the day before. When I arrived, a guy smiled at me and handed a brown bag that was stapled shut. I opened it at home, big disappointment to find 1 cooked bagel and 5 inedible bagels. I paid $4.50 plus tax, the day before, with a pick up window of 2 to 2:30, for a surprise bag containing essentially: 1 bagel. 1 bagel only costs $2. I feel like such a chump. Too much of a waste of gas and time to go back out of my way and take them back..for what? Im sure they knew what they put in there, so I threw them out. Way to go Big Apple Bagels, Castro Valley! Good thing you signed up to use Too Good To Go (an app to help discourage waste and pick up leftover food at a discount at closing time instead of throwing it out) I can't believe they would put these awful bagels in a discount bag as a joke on 'cheap' people and I can't believe they would put them in their case for sale either. So why were they in the bag and not the trash? Shame on them. I saw 3 other bags on the counter and wondered if they were sad sacks like mine, full of the Newbie's mistakes from training day at work.. Geeze. OH and I told Too Good To Go about the bag and they gave me a voucher right away, all I had to do was send these two pictures. Edit: the business owner replied below and I can not believe they actually defend the flat, white, uncooked bagels. I know for a fact these are not a different recipe unless the recipe is to not proof the dough or bake it all the way. These were an attempt at blueberry, jalapeño, something green and possibly whole wheat? I thought they were gluten free or half baked. The cooked one had cheese on top. I'm adding more pics so the owner can understand the problem and possibly take responsibility for their mistake. I can't believe they don't see the problem with 5 of these bagels and never admitted it or apologized for their sad bagels they threw out, by way of my garbage can. read more

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I have stopped into this great breakfast spot for several years. I am always greeted by this team. My bagel sandwiches are always cooked to order. I also sometimes pick up their Polish or Hot bagel dogs. Very organized and clean sitting area. The savory bagel chips are delicious !! The gentleman in the back who makes my order always addresses me as Boss. He is the true Boss! He is the relationship builder who makes my visits very pleasant! read more

I agree with Jami R. I also got a Too Good to Go. The guys were randomly picking bagels out of the baskets while I waited. But the bagels are extremely dense. They don't look like they were proofed. The dough is cooked, but I could taste raw flour. Considering that I had a 2:00 pickup, no bags were prepared. And one of the guys working said he's forgotten about it several days in a row. read more

Big Apple Bagels - Note bagels do not have smooth surfaces. Under proofed dough... under baked. Raw tasting. - Bagels Near Me - Castro Valley, California

Great bagel selection! Delicious sandwiches, great service & good prices. What more could u want? I'll be back when I return to Castro Valley! read more

Big Apple Bagels - Multi grain bagel with turkey & garlic chive cream cheese and jalapeño cheese bagel with egg & cheese. Both delish!!! - Bagels Near Me - Castro Valley, California

Well let me start by saying that I was hungry and wanted a veggie bagel but instead I was like surprise me just no pickles or cucumbers I'm allergic sooooooooooooooo when I arrived there were three guys working in there. They were all pretty friendly. They also offered me baked goods they have muffins and the mini muffins were really cute and petite kind of dry and not too much flavor but anyway, the focus was on the bagel sandwich. It was turkey, ham, bacon, avocado cheddar, onions, jalapeños because I didn't have banana peppers I don't long story short the sandwich was great. It was on herb and cheese roll because the bagel in a bit too small to get all that it would've been even messier I got to give it to the guy who made the sandwich. He put his heart and soul into it. It was pretty hearty. I did ask for Santa pepper they didn't do that just to give it a little kick but overall the sandwich was a five out of five. I should've ate it right away when they made it hot but I didn't so I ate it when I arrived at my destination I should I got chips with it or something but it was still good. Next time I'll tell them no ham the turkey bacon and avocado would've been just perfect. It was more like I had a club sandwich with onions & chives cream cheese on it .... , but on a herb cheese crusted roll. almost forgot to tell you about the ambience real mellow there was another customer and they are really cool. Guy name Dev but the three guys that were working were Jeff, Erin and Blake. I think that were their names I know I wrote it down, but anyway, they were friendly, great customer service. I kept them laughing. Tell them a story or two while I waited. read more

Big Apple Bagels - Big Apple Club - Bagels Near Me - Castro Valley, California

Best bagel place in the East Bay. Just moved from San Mateo and been trying different spots to eat and this is by far the best breakfast spot. The service is excellent and the food is AMAZING !!! Prices are very fair if not the best around. read more

Big Apple Bagels - Bagels Near Me - Castro Valley, California

The strawberry schmear was not good. Not fruity. Bagel had a weird consistency, not like regular bagels, dense and chewy.

I have two sides to this review, two opinions from my first visit. I work in SF and im sort of used to single items being over priced, if it's over priced it's most likely going to be a top quality product, in my experience. My order was 6 different muffins that looked delicious in its advertised pictures, even on site they look 8/10. I tried the chocolate cheesecake, lemon poppy, and cookies and cream. My first opinion is that they leave out a sense of indulgence when you look at the whole muffin (see my pictures and judge yourself). My second opinion is, they are simple muffins but i liked that the flavor of what was advertised is not missing , on the first two bites... I felt like i was eating a regular piece of bread throughout, not worth the $3.99 per muffin. read more

Big Apple Bagels - Big apple bagels , with a missing touch of filling... - Bagels Near Me - Castro Valley, California

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My visit and my food was outstanding! I got the lox & cream cheese on an everything and the French toast sandwich and two muffins. All unreal. Again encouraging to go local and stop the chains. This is a fine example of nothing but my money being very well spent and I cannot wait to go back (maybe tomorrow). read more

Late Sunday morning and our usual haunts were full. Pulled into the parking lot to go elsewhere and saw the bagel shop. Glad we did. We got very reasonably priced bagel breakfast sandwiches. They were very good! I had ham and egg and cheese on a very tasty plain bagel. My wife a egg and cheese. Had a blueberry muffin and two hot teas and it was very filling. Will keep this place on our list for having breakfast out. read more

I love my carbs and most of the time I try to limit them because I can and will overindulge. Recently when I finally decided to indulge I chose a cinnamon bagel with cream cheese. I requested a "toasted" bagel but when I got the bagel it was not even warm. My guess was it wasn't even placed near or around the toaster. It's not in my nature to micromanage someone else preparing my food, but this is a lesson that I may have to in the future. Today my coworker ordered a toasted strawberry bagel with strawberry cream cheese. Just like my bagel, this was not toasted and the cream cheese was spread so thin that I could see the disappointment on her face when she opened the wrapper. She didn't want to complain because she really does like this establishment and loves bagels. I let her know I am not here to bash, but to give the business an opportunity to correct what they may not know is bothering their consumers. I know I don't plan on removing bagels from my diet and neither does my coworker. You can bet we'll be back and hope the experience is a little better than it was with our cold thinly dressed bagels. read more

Big Apple Bagels - Cinnamon bagel... was supposed to be toasted. It wasn't. - Bagels Near Me - Castro Valley, California

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I had the cinnamon apple pie bagel with the honey cinnamon cream cheese. It was pretty good. Nice and cinnamony. The bagel was a bit on a small side - like a McDonald's hamburger - but the ratio of cream cheese to bagel was just right. Call me strange, but I've never been a fan of when they've slathered on a ton of cream cheese; that's just added calories I don't need. Only suggestion I have would be to have the bagels displayed in the front along with the cream cheese. It's difficult to pick out a bagel when it's located behind the cash register and employees and you don't know what's still available. Other than that, it gets a pass in my book. read more

Big Apple Bagels - Apple cinnamon bagel - Bagels Near Me - Castro Valley, California

We go every Saturday morning and have for about 10 years! I look so forward to my bagel fix each week! Never had bad service or bad food! It's great!!! read more

Stopped here in the afternoon for a quick snack. I decided to get a turkey sandwich on Bagel. They were out of quite a few items, but I selected the French toast Bagel. They toasted it, and it was actually an excellent sandwich! I thought the people here were really friendly as well. My order was promptly served as I thought the prices were also reasonable. Special bonus they insisted I take the newspaper! read more

Big Apple Bagels - Turkey sandwich on French toast bagel! - Bagels Near Me - Castro Valley, California

Supporting local business versus fast food or chain services is always great to do. I was craving a bagel with lox & cream cheese. Located this spot which has an amazing variety of bagels , breakfast sandwiches, muffins and pastries. I read some other reviews but I always need to try for myself and $14 for a bagel's sandwich in this economy is about right. Everything has gone up and shops are trying their best to pay employees a livable wage. But enough of that talk ! Let's talk bagels !!! They have every kind of cheese bagel you can think of Parmesan, Asiago, cheddar, even pepper jack. And the sweet include chocolate chip, cranberry, strawberry just to name a few. There is also a variety of cream cheeses strawberry, honey cinnamon, sun dried tomato, jalapeño. I got my lox and cream cheese with tomato onion and capers ( of course) on a cheddar herb bagel ! Out of this world ! The gentleman who made put some love into it. I'll be coming back for this treat not that I'm sold on it ! Great little shop with lots of variety. There is bound to be something that you like ! read more

Big Apple Bagels - Lox with tomato, red onion, capers and cream cheese ! Supreme !!! - Bagels Near Me - Castro Valley, California

This place should be called big Apple Muffins because it's the muffins that are the star of the show. I was impressed! The muffin was tasty and baked fresh. Not to mention, the muffin top was perfect! It was crunchy and provided a great balance to the fluffiness of the inner layer of the muffin. Unfortunately, the bagel wasn't to my liking. The dough was dense and didn't serve as a good vessel to the cream cheese. Did it satisfy my craving? Yes, but I don't see myself coming back for the bagels. The muffins...Now, that's a different story. I plan on buying a dozen muffins the next time around! read more

The worst bagel I've ever had! I ordered the jalapeño cheese bagel with a jalapeño salsa spread. The bagel tasted and felt like cardboard. Eww! They gave me what looked like plain cream cheese, but tasted like sour yogurt. Dis-gusting! Do not come here! read more

The kids working here have their friends come in and they hang out at the register, so if you need something, the kids block the way and act obnoxious... read more

Really good bagels, like amazing, but okay-ish drinks. This place has a simple and straight forward breakfast bagel menu, and I love it. It's really creamy and cheesy and fluffy, and the meats are great. I went with the traditional and northern breakfast sandwiches. Both amazing. Coffee: they add cream and sugar into it with your order, both of which my partner hates. He's a black coffee drinker, so I do wish the asked you first or left room for cream or something. Icepresso: I got the peanut butter flavor and I tasted not peanut butter at all. I didn't really taste much coffee either, it was just very icey and with whipped cream. Not bad, but I'd probably stick to coffee next time. Bagel dog: never had one of these before, but they're just as expected. Fresh, savory, great with mustard. Overall, I will totally be returning for their breakfast sandwiches and fresh, fluffy bagels, they're the best. read more

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I've always been a big fan of Big Apple Bagels and always want to support a local business but I won't be back. The customer service is always lacking. The one gentleman who works there with the dark hair is not friendly at all. Pre Covid I ordered a dozen bags and cream cheese. We got home, the cream cheese was moldy. We called them and they said we could bring it back. No apology, nothing. Yesterday I ordered 2 jalapeño pepper jack bagels. I get them home and one of the bagels smelled funny. I asked my grandma to smell it and she said it smelled like the cheese had gone bad. I tried a little piece and sure enough you can taste the cheese had absolutely gone bad. $10 down the drain. I called and they just let the phone ring and ring. I won't be back. read more

We love Big Apple bagels! I am usually not a bagel lover but their bagels are top notch quality. It's so fluffy and flavorful. Whenever we crave for bagels we go to Big Apple Bagels and they always deliver! Consistent quality, taste, speed, and friendly servers. Highly recommend read more

Big Apple Bagels - Ranchero bagel - Bagels Near Me - Castro Valley, California

Always a quick and great snack to have on my 10 minute breaks! It's also convenient since it's in the same plaza as my job read more

Big Apple Bagels - Hot Link Bagel Dog with a Icespresso - Bagels Near Me - Castro Valley, California

Great bagel sandwiches, good service and reasonable prices! The place is clean and well kept and the bagels are always good

Renee and the other staff are very friendly and treat us like family which I appreciate. I drive from Dublin to Big Apple Bagels just because I love their yummy muffins (my favorites are apple, double chocolate and cherry cheesecake). Muffins are big enough to share! My husband is addicted to their Savory Bagel Crisps. Every Thursday is breakfast at Big Apple. I highly recommend their Cheddar Herb bagel and my hubby likes the Southern (bacon & egg & cheese) on Jalapeno bagel. read more

Came here today to order a half dozen of bagels and i'm very disappointed. The bagels were stale for sure didn't feel fresh.

A disgrace to call these bagels. Texture and looks alone do not convince me but I still gave it a try. Not worth it.

Their customer service is a bit lacking. The associates don't greet and there are no napkins out in the open. The lox wasn't fresh and had a scent to it. I was surprised it was $13 fn dollars for a lox bagel ... it should be closer to $8-9. I won't be back. I'll stick with posh bagel in the village. read more

Big Apple Bagels - Bagels Near Me - Castro Valley, California

I ordered the morning classic bagel.. cheese, scrambled eggs on an Asiago bagel. Medium coffee I believe the Irish cream one... I sipped the coffee as soon as I got in my car and it was so cold. Took one bite of the bagel and spit it out. I couldn't not even swallow one bite. It was cold, no flavor and just disgusting. I really wanted to like this place because of the high reviews. I won't be coming back. read more

They got an entire bagel sandwich wrong. We gave specific instructions to add veggies and paid extra for them and it came with no veggies and Mayo in it and egg. read more

They have darned good bagels and do a good bagel with lox and smear. I like their everything of course. They also have a serious selection of muffins some might be called cupcakes... read more