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    Big Chicken

    3.9 (40 reviews)
    Open 10:00 am - 8:00 pm
    Updated 2 months ago

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    BIG CHICKEN ATMOSPHERE

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    Recommended Reviews - Big Chicken

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    Jennifer A.

    Sandwich was ok, service was ok. It's clean inside with paper towels on some of the tables.

    Soda Machine
    Jessica B.

    Been wanting to try this place for a year at the Poconos Premium Outlets. It's definitely better than the food court options and sitting outside in the cold for the food trucks. As the title suggests, this place is known for their fried chicken! My mom, niece and I shared a big chicken sandwich combo which comes with the chicken sandwich, fries, and a large drink as well as a kids popcorn chicken combo which comes with a cup of popcorn chicken and fries as well as a small drink. They also have their house sauce which reminds me of the Chick-Fil-A sauce. The fun part are the drinks! For the kids cup, I mixed their most popular lemonade with their sweet tea and it was delicious! And for the large cup, I mixed their root beer and cream soda which is made locally. The chicken is crispy and flavorful. Don't be afraid to use your hands as there are paper towels on each table and two restrooms if you need to wash your hands. Will definitely come back whenever I'm in town!

    Katey G.

    We stopped by this outlet mall actually to charge our car and wanted to get some lunch. The food court looked dismal. We saw big chicken and decided to try it based on the reviews. I had no idea this was the fast food chain owned by Shaquille O'Neal. There are fried chicken sandwiches, tenders, and salads. I got the classic fried chicken sandwich and we shared some fries. We also got a strawberry lemonade. The chicken sandwich was good, it's actually a folded piece of thin chicken breast that's been brined really well. The flavor of the chicken was tasty and it was moist from being brined. The french fries were good, they almost had a seasoning like lays potato chips. The star is really the strawberry lemonade, it was delicious and perfect. I might not seek out in the future, but it seems like a trusty and busy location at this outlet mall.

    Bbq chicken sandwich meal
    Charles T.

    Let me start by saying I have no idea what the 1 and 2 star reviews are talking about. Maybe they went right when they opened and were crazy busy or something but those people don't have tastebuds Got a chance to stop in and check out Shaq's Big Chicken at the Crossings in Tannersville. I'm not big on chains but I love that Shaq does a lot for charity and a lot for children in need. It doesn't hurt that this chicken is very good. A little more expensive than a chic fil A or Popeyes but imo worth it. Nice seasoning and cook on the chicken, quite juicy in the center and crisp on the outside. The Mac and cheese alone was very tasty but I'd order it next time without the crushed cheese it's topping or whatever that was haha, it doesn't need it. I got a chicken sandwich meal and my son got a 5 piece tenders meal (they were large tenders too) with a side and a drink each and it came to around $33. I'm not even mad about it. Big Chicken - Didn't Suck!

    Alex P.

    Took the kiddos to BIG Chicken for lunch. It was our first time at this franchise. My young teens enjoyed the food, visiting Shaquille O'Neals restaurant, reading fun facts about him and they liked the food. The group favorite was the chicken tenders and the original chicken sandwich. They also liked the shake, mini is a good size. I read some of the other reviews, this wasn't our experience. For fast food, the meal was fresh, the tenders soft, Mac/cheese was good and so was the service. I will share that the place wasn't packed at the time and the lines were manageable. There was a wait for the food (which was ok). I felt it was due to the prep time needed to make each meal. I did wonder though how good it would be on a busy outlet shopping day...

    This is what I eat and ordered with my family
    Julio G.

    This place could go to hell why do I say that because I went through it on Saturday we bought a few of their chicken sandwiches by Sunday I almost ended up at the hospital the worst food poisoning I've ever had in my life they need to check their product bit into one of the chicken sandwiches and it was like biting into my own hand it was tough I end up not eating it thank God I did not finish I will never ever ever eat at this place this place can go to hell thank you very much everybody have a good night don't forget to tip the shrimp

    Chicken fingers and french fries
    K B.

    We ordered the chicken finger meal. The chicken fingers were large, juicy, and had a fantastic batter. The batter taste to me like real fried chicken, not the old-fashioned, breadcrumb coated chicken fingers. The french fries were very unique. They were flat, but still maintained a crispy outside and a soft inside. I got an Oreo milkshake which was great. I also got a salted caramel milkshake. That was good. The front staff was very friendly. Overall completely satisfied.

    chicken sandwich and nuggets

    Food is good, portions are definitely huge, one meal was just about enough food for me and my friend to split. I love all the different sauces you get to try and the fries are really good. Service is speedy but needs more seating.

    BBQ Chicken Alert

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    2 years ago

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    1 year ago

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    2 months ago

    Great food and atmosphere. Even though there was a line, we got our pretty fast. Tje people working are always nice.

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    2 years ago

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    1 month ago

    best chicken sandwhich you will have in ya life! people were friendly and the vibe is chill.

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    2 years ago

    Went back for a second time and it was delicious, great people, clean and very organized. it's a must try. Thank you for a great meal.

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    Ask the Community - Big Chicken

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    Barley Creek Brewing Company

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    Did a midweek get away and found this place. Looked it up and there were pretty good reviews so we…read moredecided to try it. The staff was very nice and seated us promptly, we were sat at a table that was booth on one side and chair on the other but it was an extra tall bar stool type table. Soon as I sat down the sun was right in my eyes. Yes only a small nuisance till the bar tender shut a blind (because the bar folks were effected) but there were so many empty table. Why sit us at this table ? There were plenty of other tables that would not have had this issue. Not sure why the hostess would not know not to use this table for this time of day. Other then that the place was very clean and a normal pub type atmosphere. Nothing super special though. We started off with an appetizer called the "Texas Twinkie" - okay. I read "twinkie" and think some form of cake/bread with a filling. What we got was more of an egg roll. The outside was either a wonton type wrap or a tortilla then filled with brisket, cream cheese, cheddar cheese, jalapeño, and BBQ sauce. This was very delicious but definitely misleading in the name and the menu didnt really describe the item, it only give the name and listed the ingredients. I bring this up because we also ordered the traditional pizza.... what we got was more of a flatbread and pretty bland as well. Super basic bread with a lack of flavor marinara sauce and cheese. Also the sauce to cheese ratio was sad. You can tell this because all the cheese on the slice would come right off with 1 bite. We would not order this again based on the price and what was served. I also had the French onion soup. This was pretty well done. Not to salty, no crazy cheeses added. It was well balanced and was worth getting. My partners entree was the barley creek whiskey BBQ sauce on chicken tenders. These were just ok. The sauce seemed more tomatoe based then normal for a BBQ sauce and again just wasn't what one would expect from the name whiskey Bbq sauce. I am sure people do like this place but it wasn't very impressive to us. 3 out 5 stars is a fair rating as service was good for the most part, the place was clean with a decent amount of menu options, but the execution of the food lacked and the menu names are definitely misleading for the items we had ordered.

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    Barley Creek Brewing Company - The small bar area

    The small bar area

    Barley Creek Brewing Company
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    Rooster's Meat Barn - Pulled Lamb with pickled cabbage

    Pulled Lamb with pickled cabbage

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    Big Chicken - salad - Updated June 2026

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