Not sure what company you all hired but my experience with this company was and is a total disaster. I contacted and HIRED this company to do what they do and should be very good at, moving and storing my household goods. I was quoted a price of $7500-$8000. It did state Non-Binding which I know means that isn't a guarantee of my final costs but should be reasonably accurate per The U S Dept of Trans Federal Motor Carrier Safety Administration handbook. I would advise anyone to NEVER hire a company with a Non-Binding contract as they can and will increase the final charges. What you are quoted and charged will always be in their favor. My final bill for my move was $11,000!!! In NO WAY would I have ever used this company had I received an initial quote of $11,000 and I'm sure this company knows that. All Greg and his Claims Dept wanted to talk to me about was that they are an hourly rate company and the quote was not to be taken as the charges. But I continued to ask why give me a quote if it isn't even in the same zip code as the final charges. They damaged my Headboard for my bed and I was forced to sleep on the floor for nearly a month while I waited for their company to repair it. I am a disabled Veteran with back problems and at no time did this moving company every attempt to compensate or offer an apology for my predicament, they only made excuses for what happened thereby insinuating that this happens in the moving business and I should just accept it. After constant complaining I was block by their company from calling anyone which I'm still blocked, but I'm sure if I owed them money all lines of communication would be open. When after I started complaining about my final bill which I thought was astronomical compared to what I expected, they tried to pull a switch a roo and displayed that my quoted price for my move was $10,000-$15,000!!!! I had never seen this quote before an certainly would have never accepted this quote for moving. Then the "Claims Dept" began rambling on and on about hourly rates and blah blah blah. At this point I requested a sit down with their company to discuss my charges and help me understand why my charges were so high and why did I receive a much higher quote after the fact. Still waiting on a sit down meeting as there has never been a response to my request. They offered me a measly $152 for all my damages which included my 65 inch TV which they destroyed along with other items too long to list which was a complete insult especially after I just paid this company $11,000 to professionally and carefully move and store my goods. Do yourselves a favor and NEVER hire a moving company that operates on an HOURLY Rate with a NON-BINDING quote. They can't guarantee your final price but you are GUARANTEED to be charged a higher rate and significantly lighter in the wallet after dealing with this crew. Extremely disappointed in the services I paid for and received! I am still requesting and waiting on a response for my sit down meeting with Greg to discuss my quote and charges. Greg, hoping you will read this and respond, you have my number and email! Sit down meeting requested! read more

I'm not sure why my review was removed to the bottom under read more reviews not recommending. I had posted pictures, proof of the damages this company did to our new furniture. WHY is Yelp trying to cover their bad behavior?? let's not be surprised we are not the first to accuse this company of FALSE ADVERTISEMENT and over charging as you can read on some Yelp reviews and BBB their grade is now a A- but yet on Big Deahls moving website they are still claiming to have an A+. their employee brought their dog to my home playing outside UNDER HOURLY RATE. the owner blocked us claimed to blocked me because he didn't like being called out on how unprofessional he is and beMing told his business is only floating due to scamming customers. but he also blocked the person that paid him! you like to slander women. as I read in a Yelp review speaking bad about a realtor female that hired you to another customer. You then email James telling him I TOLD YOU he had to remove me from the house because of bad behavior what woman in their right mind would tell a COMPLETE STRANGER THAT !!!???? you sound childish and immature! YOU KNOW EXACTLY WHAT I TOLD YOU and I'll tell you again! be thankful that I wasn't there when your careless movers were loading the truck because I would have made sure they did their job by wrapping my new sofa correctly!! you changed the quote AFTER the move! YOU BLOCKED JAMES FROM CONTACTING YOU!!! Shane on you Yelp for trying to cover up my review!!! You ignored James emails until I called Elena asking for your insurance companies number. We don't believe you are insured your claims department is YOU! then you email James and your entire email is about ME saying how my bad attitude my attitude HAS NOTHING TO DO WITH HOW YOU RUN YOUR BUSINESS!!! from what I read other Yelp reviews you are the one with the bad attitude! Funny how all these people that never met each other have all said the same thing to say about YOU! Your bad attitude, YOU like to talk bad about women, you triple charge your customers. Why was the quote changed AFTER the move!????? Where the refund for the tape you used!!!!! That belonged to us!!! You have also been accused of taking tools from customers and not returning them!! Yelp you are encouraging this company to continue to scan their customers! If you remove my review!! I will be filing a complaint with California Attorney Generals office about this moving company. I said it before and I'll say it again WE ARE NOT LETTING THIS GO. You have caused stress to us you caused James more back pains from sleeping on the floor for almost a month! NOT LETTING THIS GO! read more

Wow.  If you're looking for hard-working and professional movers, stop searching now.  Big Deahl's Movers IS. WHO. YOU. WANT. Due to our unfortunate luck, we have moved four (yes, 4) times in the last four months (and yes, during the pandemic).  For each move, we hired movers.  Overall, those moves went well, but there was always room for improvement.  Our experience with Big Deahl's, from the "Get Your Quote" here inquiry on their website was on point.  I don't usually like to fill out those web forms, but we were in a bind, and figured it didn't hurt to try it out. Literally within a minute of completing the form and closing the BD website, I received a phone call.  Wow.  Who does that!?!?! BIG DEAHL'S DOES, THAT'S WHO!!!! (Can I get a "hellz yeah!!!") On too of that, it was already towards the end on the month, and they were able to accommodate our move. ***happy dance*** We were moving from a 1-bedroom apartment with a detached garage that only had stairs to a 2-bedroom 2-story townhouse.  The 3-person crew arrived just before 9am.  After we all did the walk-through, the crew asked great clarification questions, and then they started working.  Within an hour, they literally loaded up a majority of our stuff that took another company 3 hours to do.  Ahhhhhmazing. Amazing.   The crew definitely had great team work and communication.  It was positive vibes all day and we never heard any complaints about stairs or anything. The crew was also quick, efficient, and really careful of our belongings. From the time I spoke with Kiera regarding the details of our move, working with the crew on our move, to closing out our move payment with the owner, Greg, everything went so well.  Greg has definitely built an amazing company and we can see it being reflected in his amazing team. read more

Viewers may see that I rated these folks before. Last year, Greg and team moved two long, heavy machines--a printing press and a labeling machine, up a small outside staircase to our 2nd floor office. Everything came out without a hitch. Our business grew, and we leased an office in the same complex but on the first level. So I called Alex at Big Deahl's and worked out a moving day. This time, I was going to have them move those very machines BACK DOWN the stairs and into our new office. In addition, I asked for them to move all our other office furniture, boxes and equipment. Just last Friday, Greg and team arrived EXACTLY on time, and immediately started to move things. I had the big machines "shrink wrapped", and they were ready to roll. They were extremely careful moving them. I didn't even have to tell them that at the edges of each machine were plastic roller plates that, while slightly padded in the wrap, were rather fragile. Greg took notice of that before I could open my yap and advised his team to watch for those. It's that attention to detail that is so appreciated. You would enjoy watching this team work--they have specific terminology and processes to move things, are careful about team members avoiding injury, and injury to your items as well. The price came in under estimate and within my budget. Not one thing broke, was misplaced or mishandled. They even boxed up a bunch of loose stuff that we had run out of time to do--and they certainly went that extra mile. Totally, again, recommend this company. read more

Outstanding experience! Kiera was wonderful in scheduling our move and eliciting info for an inventory, especially during pandemic times. She checked with us biweekly by text as our moved approached. The moving crew was fantastic. They were professional, prompt (arrived on time), and courteous throughout the move. Bobby was an experienced leader with over 20 years in the industry. He carefully and meticulously reassembled our sleep number bed. Justin and Robert(?) were Herculean. Their strength was incredible as they moved heavy furniture (i.e., dresser, armoire, office desk, etc.) with dexterity while managing stairs and tight corners. All five crew members worked diligently on a warm day, arrived at our new home in a timely manner, and finished the move 2 hours ahead of schedule. Amazing! Bottomline: The final cost for our move was $300 below the original estimated range. The management cares about their movers and sent an additional mover (5 total) to make the move more efficient and less burdensome without additional charge. I strongly recommend this moving company without any reservations! DH Upland, CA. read more

I am always very skeptical of using moving companies because I have had my fair share of experiences between military moves and personal moves. This was literally the best move I have ever experienced. I was pleasantly surprised. The guys showed up early. They arrived to the back side of the office at first but I directed them to the front. From there, the politely introduced themselves and got right to work. I had a team of 4 guys: Pat, Simon, Eric, and Andy and they were a great team. They did not delay at any point of the move and finished everything in the time allotted. I think it was actually earlier than the allotted time. I have already referred them business and told my referral to ask for this specific team. I am extremely happy with the service from booking to the actual move, even the follow up call. Very professional company and I will refer and use again!! Forgot to mention that my booking was last minute as well. The evening prior and they made it happen. :-) read more

There aren't words to express how much of a burden Big Deahl's lifted off my shoulders. This is the second time I've book Big Deahl's for a move and they have never let me down. I needed to pack and move my entire apartment with 24 hours and the three men got the job done so efficiently and quickly. They got my items moved into my storage unit and everything fit perfectly. The team was respectful and extremely hardworking. Shout out to Simon, the team lead, for his respectful professionalism! Even when I asked the team to remove things from the truck because I wanted to go through the boxes myself and when I asked them to wrap certain things up after it was packed away, they responded kindly and without any type of attitude. It really stands out when people have good customer service and these men really did. I will definitely recommend them to family and friends AND will most definitely be booking them for my next move! read more

Exceptional customer service and support. We're completely satisfied with their delivery service and the care taken to assure safety and product protection. The delivery team provided the heavy equipment, care, and service to meet our unique moving requirements of 1,500 pounds of heavy equipment. The team worked hard to complete the task with safety to satisfy the customer's item move location. We're extremely satisfied with their service with care and will re-schedule their company for a similar project requiring their unique heavy equipment. The free quote and price we paid to complete this project made both moving parties happy with the move. We stressed less and were relieved the heavy project was in good hands for completion. read more

First of all Greg's team helped a mutual customer going into Rancho Cucamonga area from Las Vegas. I had nothing but positive feedback as the family had a bad experience before, but because we did a good job, it is easier to take a suggestion of someone else. I own my own moving company, and this is about me just as it is about Big Deahl's Movers, because our reputations are at stake when we refer our to one another. Greg's team could have made us look foolish, but that didn't happen and for that I'm happy to post this 5 star review to shout from the rooftops how professional, punctual, and efficient the unload went when our shared customer touched down to their new home Sunny California. read more

Best moving company I have ever experienced! I am in the Real Estate business and working with many different companies and I have to say that Big Deahl Movers are the best! Very reliable, professional, and ON TIME! You receive a text when they leave so you know exactly what time they will arrive! Gregory, the manager extremely professional and takes the time to meet you and go over the move!! The quote is exactly what I paid! I had a 6 man crew and everyone of them were polite, careful and most of all AWESOME!! They were very patient with me and stayed calm, even when I was getting stressed out! Don't hesitate to book your move with Big Deahl's Movers!! THANK YOU! read more

Absolutely phenomenal experience!! Moved from a third floor apartment into a house and the crew that executed the move was so incredible! I spent weeks researching companies before landing on Big Deahl's and I'm glad I did. Their prices were very reasonable and highly competitive. Their communication was absolutely top notch through the entire process (booking, execution, follow up). When booking my move, it was expected to take roughly 6 hours to complete the move, these guys finished it in 4! So efficient, so friendly, and so patient. I cannot recommend this team enough! Thank you so much for all your help! read more

These guys were really nice, they gave me an extra guy for the day. Very cordial, they were careful with all the furniture, and they worked hard. Just assume that it's going to take longer than the three hour minimum. Took us almost 6 hours. And I had a three bedroom townhouse. Also there's an extra charge for drive time, be aware of that. Overall, I would definitely hire them again. I had no problems, they were good communicators, very receptive, great attitude from the guys and from the manager. It was in the 90's outside also, I give them a lot of credit! God bless. read more

Our visit today with Rob and Cameron was amazing. They were very polite and took everything I needed to take I made sure there wasn't anything extra they could get while they were there. I would highly recommend this moving Company. I have never had to move in the last 45 years and because they were getting paid by the hour I thought they would just take their time to try to rack up more money but they didn't, they were very quick in and out. They wrapped everything to make sure nothing to get damaged. I would definitely use this company again if I ever have to move. read more

Big Deahls moved my furniture from a storage unit to my new apartment in February 2016. They arrived on time. Two men moved my furniture quickly but with a great deal of care. Everything was thoughtfully packed in the moving truck. They arrived at the apartment on time and moved the furniture inside quickly with the same amount of care as they had while packing my things inside the truck. They are safe, honest and have good pricing. Additionally, they had wonderful communication with me during the entire moving process. I will use them again for my next move. read more

This moving company was worth every penny. They made my move so easy and stress free. They showed up and got to work first thing in the morning. The entire crew was very friendly and professional. They were were quick and efficient, but also very careful. From start to finish I have been very pleased with everyone. From the moving coordinator (Elena), to the dispatch (Alex), to the moving crew (Avery, Lance, Simon, and Lamar), they were all wonderful to work with. I highly recommend this moving company. You wont be disappointed. read more

These guys are the cream of the crop! Once I signed my contract, I received tips on moving and packing, as well as receiving updates for the day of the move. The two men, Juan and Brandon, were absolutely wonderful and worked extremely hard. They were on time and took the time to wrap the furniture carefully and even rearranged items to make sure everything fit. You cannot go wrong hiring this company for your move. When we need to move again, you can be sure I will be calling them up! Thank you Big Deahl's Movers! read more

We contacted Big Deahl's Movers to move a large CNC machine from Rockler in Ontario to our home on the high desert. Greg was a delight to work with, and everything about the move was professional. Greg was very understanding of our concerns about moving such a large machine. We are very happy with Big Deahl's Movers and would gladly call them again should we need any moving done. They helped move the machine to exactly where we wanted it in our garage. Thank you! read more

I am very satisfied with my Big Deahl's Movers experience. It was easy to book, they responded right away after I requested a quote. They checked in with me before moving day. On moving day they texted with an eta and showed up on time. Allan and Andy were very friendly and efficient. Shout out to Allan who chatted with my elderly mother and took the time to shake her hand and say goodbye after they finished. I will book with Big Deahl's Movers the next time. read more

I needed a large safe moved for my mother. They gave me a preliminary quote based on the safe specs and requested a photo of the safe. After they received the photo, they revised their quote, LOWERING the price. The movers provided their arrival time via text messages. They introduced themselves upon arrival and were extremely polite and professional. They quickly and safely moved my safe. I would definitely use their services in the future. read more