100 stars! Jack has been wonderful along our families HVAC adventures. He was recommended to me by my in-laws as well as a neighbor. Jack's communication is clear, concise, empathetic, and timely. When there was a minor schedule change, Jack was great in letting us know and quick to reschedule. The repair was done efficiently and for a fair price. Jack is friendly and explained everything well. I will definitely call him for future HVAC repairs. read more

Amazing service! Super friendly and helpful technician. Extremely reasonable priced! Will definitely use them again. read more

Jack came out earlier this year to service, repair and make our A/C more efficient. He was fantastic, knowledgeable, honest and went the extra mile. The most impressive thing is I called at the same day asking for an appointment and they fit me in. Great Experience read more

The best. Highly competent, prompt, professional, fair, trustworthy, no upselling. Been using them for 8+ years and never a problem.

AC breaks down at the worst time possible!! It was July - the hottest month ever here - and Jack was able to get to us the same day. Highly recommend! read more

I have been using Big J's Air Conditioning and Heating since 1976. Never have I had to have a repeat call for any repair or install. In my opinion, he is the the most professional business in the desert. I have referred him to many other people and have never heard a bad word about him. His prices are fair, his work Par Excellant, he is always prompt and professional, and polite. The addition of his son to his crew only makes his business better. read more

Our air conditioner broke down when it was 111 this afternoon. Today is Sunday. I called Big J's Air Conditioning and Heating on the off chance that they may have a service person on duty. Within 30 minutes of the call, they were at our house and had the capacitor repaired within a half hour. These guys are fantastic. They didn't charge a service call because the problem was covered by the warranty. I can't recommend them enough. read more

What a delight. After years of using H&H they basically screwed up their appointment and then told us to wait another week. We then called Timo AC and while the guy was nice enough it was clear he wanted to sell a new system, not fix mine. He told me the compressor was dead, dead, dead. I called Big J and he fixed it in fifteen minutes at no charge! Needless to say we set him up as our go to guy for all our properties. They are a father and son outfit and just the kind of people we should support: read more

Can't say enough good things about Big J's air conditioning, Palm Springs. They are quick to respond, always on time, efficient & fairly priced. Wouldn't use anybody else! S. Hamilton read more

Joel Sr & Joel Jr are super knowledgeable, professional and fairly priced. Called them in the morning with a broken down old AC unit and it was cleaned, serviced and running smoothly by 2pm. Great work, highly recommended. And much better to go with a family business with 40+ years of experience rather than a corporate biz that tries to sell you a new unit, 'Generally' speaking:-) read more

Our dinosaur of an AC unit had been limping along, since I bought our Palm Springs condo in 2017. Enter Big J's company to the rescue before it's June! And thank goodness, too! Big J and not-as-big J (Joel's son) were very professional, honest, and hard-working. Very easy to work with and communicative. Our new unit works well, as does the Nest thermostat they installed inside our condo afterward! Cool days and nights ahead! I recommend highly these two gentleman! read more

My A/C failed on me last night and I was left worried about what to do to resolve this issue, while also worried about contacting the right vendor. The manager of my housing association referred me to Big J's Air Conditioning. I was not disappointed. I called at 11 a.m. and they were able to meet me at 3 p.m. the same day. They repaired my A/C for an absolute bargain of a price, and were extremely professional, cordial and courteous. This father and son duo are no non-sense, and they will not sell you unnecessary services. They will get my business from here on out. read more

Joel arrived on time, and did our a/c coils & compressor on budget as promised. Could not be happier with the service!

I never take the time to write a review but this experience with Joel at Big J's was exceptional. I got the name from a referral and made the call. We needed a new air conditioning and heating unit to replace our 26 year old one. I had gotten several bids but his was the best. We set a date and time for installation and he was on time, organized and totally professional. Joel was the one that did the installation with an assistant and I could tell his years of experience made the difference. He said it would take 5 hours and it was exactly that. I would highly recommend him. read more

A great father/son duo. Always prompt, courteous, and very knowledgeable. Best prices in the valley and no waiting for service. They have serviced our a/c and furnace for years and just recently replaced them both at a great price. We have recommended them to all our friends and neighbors. They are keepers! read more

Thanks to this great company we have our AC up and running again. The owner was professional. The pricing was awesome. I highly recommend this to everyone. Thank you Big J's! read more

My husband and I have used Big J's HVAC service for about a decade for our main home and our rental property. They are ALWAYS very attentive to my needs and they usually show up within a couple hours of a call. Recently, my rental property's AC unit went out and my tenants called Big J directly as I instructed for all HVAC problems. After years and years of Big J keeping this system going with the proverbial duct tape, he said it was time for unit replacement I was freaking out thinking, the weather is going to be hot for the next few days and my tenants are going to be without AC. I should have know better, Big J, with my permission, had a unit purchased, delivered, and even arranged for a crane to put it onto the roof! Big J had the entire system replaced within 24 hours and my tenants were once again comfortably cool. Big J has always been sensitive to my financial frugalness and has always done his best to work with the systems we have until he can't work his magic anymore. I am so very appreciative of this. I do not believe there is a better HVAC service company in the desert and I hope to use Big J's services for the next few decades. read more

Extremely happy with my experience with Big J. He was the only a/c guy out of five who didn't tell me I need a new system and fixed it for a third of what others bid. He punctual and in Palm Springs so he can get to my house a lot quicker than the other companies I talked with. I'll be calling him for all my HVAC needs from now on. read more

Big J's Air-conditioning & Heating. 08/11/2014 I have now used (Big J's Air-conditioning & Heating) of Palm Springs, CA. three times now. Joel Sr. is an excellent person and owner of Big J's I called him a few years ago on a Sunday he showed up in 40 minutes very kind, clean, respectful, and prompt. He said right away it is the fan motor on the AC and it needed replacing, as he replaced it he pointed out that it had a weep hole and being I was living at windy point in Palm Springs that the hole for moisture had let in sand and in turn the ball bearing's locked up. So he replaced the motor with a drain free one and it has been just great ever since. Then came the bill WOW I could not believe my eye's at how INexpensive it was. I had called around and found out that the bill could and would have been way more expensive had I used other contractors that I had contacted before hand. Now I have used Big J's Air for check-up's for the heat and air and then today I needed Big J's again. I thought the compressor had gone out on the air-conditioning and I was really sweating over how much this was going to cost me and it was also 113 degrees outside so I called Big J's Air and he was there in 40 minutes flat. He put his gages on and said it was just the capacitor wow, Hallelujah again he saved the day and fixed it in a matter of 25 to 30 minutes and again I was so amazed really amazed at how HONEST this man Joel Sr. was with all three times I have used him he really saved me from some big problem, again! He is a real wonderful, honest and talented Air and Heating man and I think now I will just call Joel Sr. my friend Thank You Joel you are a really great American!!!! Sincerely Steve L. read more

This company is the best. They were out the same day we called them and put our new unit in the next day. It is a father/ son team and since their overhead is low, their prices are lower than the big companies. We have free service calls for the first two years. We highly recommend Big J's for your heating and air conditioning needs. read more

They came right out! They're working on it now! Reasonable rate! Great service! Just the best!

Big Js AC & Heating was referred to me by a close friend who does her A/C too for so many years. It has been three years since we became a customer. They will answer your call and schedule you right away. We are very satisfied with their services and would definitely recommend to others. They do deserve 5-STARS as they are hard working people. read more

This company is excellent. They answered their phone when I called. They came for a service call at my convenience and were prompt, friendly, and informative. I did need a new unit. Because I knew in advance that I may need a new unit I had already done some pricing research. They were extremely well priced. The quality of their unit is very high, good warranties, and American made. I highly recommend Big Js Air Conditioning to anyone who needs service or a new unit. read more

My a/c started acting up on a Friday afternoon. I called Big J's expecting to pay a premium to get service sometime over the weekend. Boy, was I surprised when Big J said he'd make time and get over that very afternoon. Turned out that a capacitor had burned out and Big J put in a new one (and performed a routine inspection) for $153. The same capacitor had burned out a few years ago and Comfort Air wanted $495. If you want a qualified, honest a/c technician, give Big J a call. read more

These guys rock!!! They came within 45 minutes of calling. We had a bad experience with another HVAC company, but they spotted the problem immediately. They are definitely honest, charge very reasonable prices and didn't charge us because they could not fix the problem. I will recommend them highly and have to give them credit for being honest right from the start. read more

Joel was wonderful. First came out to look at the old A/C unit. Hosed it off, said it was really too small for the house and charged us NOTHING. Said he didn't do anything worth charging us for. We then called him a few months later and had him install a new heat/AC system. Way under other bids we had gotten, was here when he said he would be, and finished when he said he would. Exxxcelent company. read more

I have used Big Js since 2012. So many times he has come in and solved my problem - always professional, great customer service, good pricing! I would highly recommend him to everyone! read more

Joel Sr. saved us on a Sunday! Super friendly and honest. While I never want my heater or A/C to break, I'll always be happy to call Big J's. read more

There are several ways a person can rate a service: value, price, quality of service, the quality of the people. Rating Big J's is simple. They excel at everyone of the criteria. Not only was their work fine and the price more than reasonable, they were really nice people to work with. Let me share this story with you to show you the quality of their commitment to their work. I had them do a service check about 3 weeks ago. They did a really good job, even to the point of cleaning my filter rather than charging me for a new one because they believed it wasn't necessary. Today, I had an issue that needed immediate attention. My drain was backing up, affecting not only my air conditioner but my water heater as well. When I called them and told them the problem, they came to my home in less than an hour. They thoroughly cleaned the drain and made sure all was working well. When it came time to pay them, they told me it was all at no cost because they felt they should have checked and repaired it on their last visit. How many companies would do that? I highly, highly recommend them. They are fine technicians and fine people. read more

Always a life-saver. Answers the phone, comes out and diagnoses the problem and fixes it. Cheerful, friendly, reliable and reasonable. Couldn't do without them. read more

Great customer service! Finally, a reliable company!!! My landlord had paid a contractor to install an ac unit in our house. Ever since, I've been having problems with the ac, not blowing enough air, making the house really hot and not pleasant to be in. My landlord kept calling the same contractor to have it fixed and still.. no change. After so many failed attempts with the contractor, I've decided to take things into my own hands. I called these guys, after calling several other companies, who refused to come after i explained the situation to them. Big Js was very nice over the phone and said he would be more than happy to come and check it out. They came right on time, giving me a free estimate/inspection. After they were done, he said that the problem was with the installation, that the unit the contractor installed is great, but the installation is very bad. I then asked him for a price and he said "it'd be wrong for me to charge you since the work that has been done should be under warranty and you don't deserve to be charged twice for the same type of work". So, i ended up not using his service, but they were everything you're looking for in a company- honest, kind and professional. He take was right on and the problem was finally solved. read more