My son needed to have his 4 wisdom teeth removed & after some of my own research & then a…read morecoinciding referral from his orthodontist...we chose Dr. Ericson. I called to make an appointment & the office staff were so friendly & accommodating. We went in for the initial consultation & it was fantastic! From the front desk, the nurses, Dr. Ericson. They were all friendly, patient, answered all our questions--even the silly ones. Prior to surgery, we were contacted & again, all instructions were made clear & we felt reassured that we were prepared. The day of surgery, we arrived & my son was quickly taken in for the procedure & came out in less than an hour. We picked him up at the back of the building, again with instructions & went home. Later that day, we recieved a call from Dr. Ericson checking in on my son. I can't say enough about how amazing Dr. Ericson & his entire staff are. Top-notch & I highly recommend!!!

Courtney is the best! She is honest, helpful, and has excellent advice on what the process is for…read moretreatment. Many times the steps required can be confusing especially if this is your first experience with a oral surgeon, and Courtney has the patience to explain everything. Thank you!

Came to them I had a major infection in my jaw they took me in right away…read more From the first step in I seen a clean and professional place with island music playing helped with my nerves I have anxiety from past dealing with bad dentist They sat with me went over my options and came with a game plan on how to get me back my smile I need serious dental work extraction This was a pain free experience and I seriously felt no pain during or after It has taken 2 years with bone grafts screws teeth cleaning last year first set of implants flawless Today with be my last implant I now with have full use of my chompers steaks better watch out This place is one of a kind I'll be life time patient and supporter To the whole team thank you

My son came here for a teeth cleaning. The staff is very very nice. The Dr. is super cool and makes…read moreyou feel at home. I recommend 10/10!

I came to see Dr.Shimane for all my wisdom teeth removal, from the moment I made the first call to…read morethe moment I walked it I was very pleased and impressed not only with the doctor but with his staff. He has an incredible team who are very professional, happy, helpful, and compassionate. It's so important to have a great medical team and Dr. Shimanes office is that. They answered all my questions and concerns, they comforted me when I was feeling anxious and nervous, they provided me with pre&post care, they are just incredibly AMAZING. Thank you all for making this experience very easy, kind, and professional. The office is always clean, the front desk girlies are the best very helpful and accommodating just such great staff. Dr.Shimane is very professional but also a funny guy which helps so much with the nerves. thank you all so much for the quality of my care.

I'm writing this review on behalf of my mom, since she doesn't use Yelp. She recently underwent a…read moredental implant procedure with Dr. Casey Shimane in Castro Valley, and she couldn't be happier with both the experience and the results. From the initial consultation to the procedure itself and all the way through the healing process, everything has been smooth and well organized. Dr. Shimane was professional, thorough, and reassuring every step of the way, which really put my mom at ease. The staff was also friendly and helpful, making the entire process stress-free. Her teeth look great, and she's extremely pleased with the outcome. She highly recommends Dr. Shimane to anyone considering dental implants or looking for excellent dental care.

Was a patient of Dr Wick in the same building for a short time but apparently the virus made many…read morechanges in his office and I couldn't get in for a cleaning until next year. As this office was taking all of Dr Wicks calls and I was over a year without a cleaning I booked an appointment last week for today-as there'd apparently been a cancellation. I did a Yelp check this morning and found that there were very few reviews but they were all good, so I went. What a pleasant surprise than the staff was totally courteous, caring and efficient! I was given the cost of the initial visit and despite my inability to have a full set of X-rays after I'd already paid I was given an option of a panoramic view at no Extra cost! It was totally successful. My first visit was totally successful and affordable.

Friendly office staff. Kind and gentle dentists. Always willing to work with you. Highly recommend!read more

We can't say enough great things about Dr. Yazdi and his wonderful staff! From the moment we called…read moreto schedule our appointment, the team was friendly, professional, and so helpful. The office was easy to find, beautifully designed, and had a peaceful, calming atmosphere -- perfect for parents and little ones alike. Our newborn son had a severe lip and tongue tie, and we were nervous. Dr. Yazdi took the time to thoroughly explain the condition, using clear examples so we could truly understand what was going on and what our options were. He never rushed us or tried to push a decision -- instead, he gave us the time and space to decide what felt right for our family. We decided to move forward with the laser procedure, which took less than two minutes. Dr. Yazdi walked us through every step, made sure our son was comfortable, and carefully explained the recovery process. He even called us personally afterward to check in and ensure we had everything we needed to support our son's healing. It's rare to find a doctor who combines such expertise with genuine compassion, but Dr. Yazdi truly does. You can tell he loves what he does and deeply cares for his patients and their families. The entire team are absolute sweethearts and made the whole experience smooth and stress-free. We are so thankful for the outstanding care our son received and would wholeheartedly recommend Dr. Yazdi and his team to anyone looking for exceptional pediatric dental care!

We went for a tongue tie consultation for our bottle-fed 6-month old who has been "snacking"…read moreinstead of drinking large meals. What we got was a sales pitch for same-day lip tie and tongue tie surgeries. I didn't think that the doctor really listened or cared about the details of our or our child's experience. He took a couple photos and talked a lot. He threw around lots of unfamiliar medical terms and then gave patronizing analogies to explain the conclusion we should be coming to. The facility was clean and the people were friendly, but you should only come here if you've already decided to have the procedure done. It's hard to know who to trust because I've read online that lactation consultants get a kickback for referring patients to get this procedure (I cannot confirm myself). As feedback for the office, I would suggest sending something more professional than the buzzfeed style "55 reasons to get this surgery" blog post ahead of the initial visit; this was a red flag for me. You can also consider a more consultative approach but you might make less money.

Best dental office around, I've been receiving dental care at Highland for many many years. Always…read moreclean, organized and welcoming. Every staff member there is attentive, informative and caring.

They are the best dentist all around. They have wonderful bedside manner and they take great care…read morewith our daughters. We highly recommend!

I was bad and put off getting my wisdom teeth extracted. I finally began searching for someone…read more I found out that the xrays were so bad, no one would do the work. I mean, I called everyone on my provider list in Hayward, San Lorenzo. San Leandro and Castro Valley. Out of desperation, I began calling people out of my coverage. Dr Fong agreed. It took 3 hours to do one side. (I needed both sides). He said it was one if the hardest extractions he has done. He has declined to do the other side, but will be giving me a referral for the other side. His office called me 2x a week during recovery to check on me. I have switched dental plans. I am thinking of switching dentists entirely because he is forthright, communicates clearly and his staff is wonderful.

Kevin was amazing! He was very skilled and very good at what he does. I am definitely coming back…read moreto do more dental work

New owner cleaning was terrible they went over my mouth fast and missed a couple teeth for the…read morepolishing. Went home and saw tarter build up on my front tooth they missed over all things have gone down hill here and i will be leaving this office because of it

My entire family and I have been coming to Dr. Wong for almost 20 years. My kids have grown up…read morewith healthy teeth, served by Dr. Wong, hygienist Gina, Traci and Estella at the front desk... the latter two providing EXCELLENT customer service. As the decision maker of healthcare providers for my family, I have NEVER once thought about leaving and going elsewhere... until today. I called to reschedule an appointment that the staff had cancelled earlier this month due to staff shortage. Someone named Margarita answered the phone, told me Traci moved, and proceeded to ask me to spell my name five times while trying to find my chart. When I pointed out that we'd been on the phone almost five minutes and all I've done is spell my name and I want just want to get the appointment scheduled and on with my work day, she said, "If you're going to be nasty, call me when you're not nasty," then hung up on me. WOW. I called back three more times asking to speak to Dr. Wong or Estella and she hung up on me THREE MORE times. I demand Margarita be reprimanded for her horrible customer service demeanor and apologize to me. That's just NOT how you EVER treat a customer that's been frequenting your practice for almost two decades with her three kids. IF Margarita is reprimanded and apologizes to me, I will return and edit this review to reflect the terrific service we've received by all on staff... until TODAY. I will not EVER accept being treated the way Margarita thinks it's okay to treat patients on the phone.

I have been with Dr. Wick for almost a decade, and was really dissipated about how he closed up…read moreshop. Guess this is just me complaining to no one, but if you ever plan on closing your practice here are some ways not to ruin your reputation: 1. Please don't offer a pre-payment plan and then retire, stealing from your patients. 2. Please at least cancel your standing appointments so patients don't show up to a closed office. Thanks.

Poor handling of office closure. no notice that an appointment in 2 days would not take place. When…read morei got a person on the phone, it was obvious to me that they were closing up but i was given vague instructions about future course of action. When i contacted the new dentist recommended for a cleaning, i was told they could fit me in in a few months. Why should i have to wait 4-5 months for a cleaning when i am due an appointment now.

Everyone is very pleasant and gentle. Used to be scared of going to the dentist, but now I visit…read moreevery 6 months.

Very kind and caring staff. Amazing dental team really cared about my concerns and I felt heardread more