I just got the Prime Club on Door Dash and devoured it. It's 6 at night and the bread was still super fresh and I really liked the horseradish mayonnaise. I would honestly say it's probably one of the best sandwiches I've had in western Washington. I will DEFINITELY be ordering from these guys again. Thanks for the great sandwich BTH! read more

Good sized subs. Bigger than the typical chain places. Their 12 inches are a bit more pricey than chain places but it was so big! I could only eat half of it and save the rest for leftovers. My only suggestion is to dry off or spin lettuce after it's washed. Because it ends up making the bread soggy by the time you get it via take out, drive home to eat. It's a bit soggy and definitely more soggy by the next day. I couldn't figure out why it was so soggy. My only assumption would be too wet of toppings or lettuce. But I don't know for sure. The sandwich was really tasty& serving size was big. I believe it was approximately $17 per sandwich/ person. With each of us getting a 12 inch sub. Inside - It was a quiet and quaint environment when I went in. It didn't seem super busy. read more

Big Town Hero - Small seating area has bar tables facing windows and small tables throughout. Cute decor there. - Sandwiches Near Me - Auburn, Washington

Another amazing place I found during my travel to Auburn side. Wanted a high protein meal after a tiring game of soccer; the usual sandwich/sub places were not seems to be the right one. This highly rated sub place came to my attention. Paninis, Subs, hot subs, salds, breakfast option - too many options for a small place.Only a few tables available for dine-in; take out seemed the best option. It's a well maintained place. Decors are impressive. Ambiance of this place is great. Picked up a Super hero and Avocado melt. You can pick the bread - white, wheat, onion or cheesy garlic. Choice of meat where turkey, pastrami, chicken, salami, ham and beef. The Hero came with cheddar & swiss cheeses, lettuce, pickle, pepperoncini and mayo. They do have regular and large options. Both the subs were made with soft and fresh bread. Delicious subs - the flavors were great. Absolutely way above the typical sub chains. Staffs were super friendly. It's a $$ place. But worth it. We ordered regular that day, that do have good portion. If we are coming back to this area, will visit again! read more

For this small sandwhich, chips, cookie, can of soda $22. The menu says a cookie is $2.50 but they charged $4.00. When I brought it up he told me that was the price for the old cookies that were smaller and he has not updated the menu. If the sandwhich was great, I would not be leaving a review. I would chalk it up to I'm inflation and hard times. The sandwhich was bland and only tasted like salt. The cookie is not fresh or worth $4. If you are gonna make your prices that high for the most basic foods you better make them stand out or taste good. $11 for a maybe 6 inch sub is crazy work, especially when it's mediocre. read more

Big Town Hero - Choc chip cookie - Sandwiches Near Me - Auburn, Washington

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These are the subs I've been looking for. My usual go to chain sub place is Port of Subs but those are few and far between in WA and very far from me. I saw a video on instagram about this place and came for a late lunch. These are the best subs I've found here. Their bread is amazing and when I took a half of my sandwich home for later and put it in the fridge it did not get soggy at all. I ate it the next day and my mayo and toppings didn't affect the bread it was amazing! I got "the one" with turkey and my friend got the Italian panini and she got a turkey bacon avocado for her dinner. We both enjoyed everything I will gladly drive the 30 min to come back. The man and woman working were very kind and efficient it was just the two of them taking orders and making sandwiches. I am their new biggest fan! read more

Heard really good things about this place. If you step inside, it's super neat and clean with a big menu. The menu was slightly overwhelming for me and I had to ask for clarification. We ordered three regular sandwiches and a bag of chips. It cost about $33. I did make one change for my daughters sandwich (to remove tomatoes and add pickles). I saw my order correct on the screen but didn't realize they made the sandwich incorrect until we got home. Overall, the bread was soft and the ingredients tasted fresh, but nothing really stood out as super amazing to me. I ordered the turkey bacon avocado, my husband got the prime, and my daughter got the regular blt with no tomato and add pickles. Overall, might go back and try something more complex to see if those have more of a "wow" factor. read more

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Fresh bread, quality ingredients, and friendly, speedy service. Fun spot for a quick lunch.

Tried this place for the first time today and wow is it delish! I had the Turkey Bacon Avocado, and my husband had the Reuben. He also had a side of mac salad. Both sandwiches had super soft, fresh baked bread. Loved the big slices of avocado (not mashed) on mine. My husband enjoyed his Reuben and only wished it had bit more sauerkraut on it (he will ask for extra next time!) He said the mac salad was great, just sad it was only a few bites in a tiny little cup for $3 - not sure it was worth it - but the flavor was great. Great to have another sandwich option in the area (beyond the typical Subway and Jersey Mikes). The folks running the place were friendly. Very small seating area - but you can order online for easy pickup. We will definitely be back! read more

Big Town Hero - Turkey Bacon Avocado on garlic cheese bread - YUM! - Sandwiches Near Me - Auburn, Washington

The bread was fresh and everything was great . A+ great services and everyone was super nice inside . Clean facilities

First time to this new spot. Terrific! Had the Very Berry Turkey, wifey had a big Chef Salad. Really really really good! Sorry, Jersey Mike, but this is our new sandwich spot. Gotta work our way through the big menu at Big Town. Only problem was the sandwich makers were kinda slow, so better to order ahead next time. read more

Best sub sandwiches ever! As a food reviewer, I eat at so many places, but Big Town Hero is the best! I truly enjoyed both of my sandwiches! I got the clasic club & the Italian Panini! They were both amazing! I even got 2 cookies , those were awesome as well!! The customer service here is world class and the establishment is incredibly clean! I can't wait to come back to Big Town Hero! Follow @eatwithjustinm on TikTok & Instagram read more

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Good sandwich, veggies are very fresh, everything tasted good, bread was very soft and fluffy, I think it's made in store - will definitely be back for sandwiches again. I did not like the sides. We paid $4.50 to add a large side of macaroni salad and a drink to our sandwich, the macaroni is just the boxed stuff, and the size was only a condiment cup - so, get a sandwich, but skip the side of mac salad. read more

It is a new location for regional Sandwich shop by the Auburn mall. This was my first visit and they had a pretty good menu of sandwiches salads, Panini's sides, and a few breakfast items. The service was mediocre. The young girl taking orders didn't seem like she knew completely. What was on the sandwiches and had issues customizing. There were three people in our party and the only sandwich that needed customization regarding a change in the cheese and removing tomatoes wasn't done at all. It is a small shop with a few tables and a counter against the windows. The sandwiches themselves were good and the bread was unique compared to any other chain sandwich shop. It was light and squishy/fluffy. Not a heavy or crusty bread. According to one of their slogans, they don't work from frozen dough. They were out of wheat bread at 1 o'clock on a Saturday so I don't know if this was due to how they make their bread or it could've been. It was before the Christmas holiday and they were going to be closed and we're getting rid of what they had on hand. They are available on food delivery apps as well. read more

Big Town Hero - Menu - Sandwiches Near Me - Auburn, Washington

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Eh we try this place the other it's okay not great. They needed put salt and pepper on the sand which it was missing some flavor read more

Food was delicious!! I had Italian panini . Very flavorful!!! Service was fast friendly. Price was reasonable and fair . Will definitely be back !!! read more

This was a DD order. I received Dry, Crumbly, biscuit like bread that doesn't hold up to the ingredients of the sandwich. Asked for toppings that I didn't receive like mayonnaise and to top it off I found a long brown hair in between the meat and cheese. The "large" macaroni salad was a personal size. I'm not sure if I received the correct size in my order but if I did I wonder how small the small is. The taste of the Mac salad was very metallic resembling that of tin cans. Lastly the peanut butter cookies were very salty. After eating the meat and cheese, onions, tomatoes, pickles, a bite of the Mac salad and a cookie, I tossed it all out. I will definitely be going elsewhere next time I want subs. read more

Food was good but the bread was too soft. Bread needed to be toasted and a little pricy. Service was good but slow.

Just had their original club sandwich for the first time and I must say it was very delicious. But for a $14 sandwich it was absolutely tiny it was basically the size of two King Hawaiian rolls filled with meat and cheese. I like trying new places and the sandwich was delicious one of the best I've had. But come on guys give us what we pay for. I'm not going somewhere to spend $20 on lunch and leave hungry. There are no shortages of places to eat! With everything being so expensive these days I am sure I speak for a lot of other people are searching for value for our dollar read more

I'll never eat here again. They only put meat on a little bit more than half of the sandwich. For what I got the prices were way too high. read more

Big Town Hero - French dip sandwich - Sandwiches Near Me - Auburn, Washington

Sandwich was good, price was outrageous and they blocked off the no tip and custom tip options, never coming back. Owners are frauds and deserve nothing read more

Good sub, awful price. Forced to tip. I couldn't feed my family from this place if I needed to. God knows I will never come back.

such kind staff and the food is always really fresh and really good. If you don't eat meat and you're looking for lighter options, this is a good place for you. With all of the Jimmie John's closing down this was a bit of a surprise how amazing of the food and ambience was. Plus, the owner is always sweet. read more

I had one of the best sandwiches of my life here today. I got the Italian Panini. First off, THE BREAD. It was fresh, warm, and superb. I could go just for the bread. The meats, cheese, veggies and sauces were all very tasty as well. I got macaroni salad on the side and it was good, but nothing great. I will be back very soon. This place makes Jimmy John's and Jersey Mikes look bad. Small interior with a couple tables, but very clean and tidy. Polite and quick service as well. read more

The service was 10/10, the food was 10/10 we got the club sandwich and the Denver. Definitely recommend!

Really great sandwich shop! Lots of options and able to customize. The bread was very soft and fresh and they did not hesitate on the toppings. The actual shop is very clean and quiet. They got lots of options to choose from for drinks. The person who helped me order was also super quick to the counter and had good customer service. Will definitely be back again and will tell my friends! read more

I hadn't been to a Big Town Hero since college. I was excited to try and it exceeded my expectations. The meats are fresh and you get plenty of them. The veggies are great. It tastes like a good, real deli sandwich. The bread gets soft, but more reason to eat it quickly! I have only ordered them for delivery so can't speak to service or ambience but after 3 orders, they've gotten everything right! Tomato soup was good too. read more

Ordered online and received a sandwich so poorly made I put it the food refuse bin. Ordered was the Rueben sub sandwich. I believe they were out of sauerkraut but not the juice! The sad sandwich was dripping with sauerkraut juice but only maybe 5-7 very small pieces of kraut. And the sandwich was totally mushy. Who trained the individual making this sandwich. And thought it was ok to send this out for delivery. The only reason for two stars was that bta salad when i dined in was good. Except the up charge for cheese and was told it was on the salad. It's a smaller place that their website really emphasizes franchising. read more

Paul and his wife are awesome took a bit to learn the system but they are dedicated and passionate about their business.

Customer Service Sucks!! Ordered a kids meal it's $9.00 it' comes with a drink , chips and a treat. The girl charged me for chips I told her no it's wrong chips are included in the price she shrugs goes to the back a young girl comes out to help her that was a bad idea she had a horrible attitude! I needed to take half my sandwich home I look in the back the cashier is on her phone I say hello she looks up goes back to her phone. So my husband gets up opens the door it chimes she looks up slowly walks to the front I ask for a bag and a wrapper she hands it to me. The other girl who was making sandwiches left we ate inside she never came back. Sandwich was good the bread was fresh. Turkey was delicious overall we will not be back. The girl did not know how to work the register and asking the other to help her was a mistake. But being on your phone instead of working is wrong the dining room needed a little attention to lunch meat on the floor. read more

The ambiance is superb, I highly recommend this restaurant, the food was amazing and the service was fantastic. Special thanks to Baker. We all enjoyed your delicious fresh baked sandwiches (especially the Panini Tuna Melt ) I can't wait to come back! read more