This is a family business and the grandson of the founder is an outstanding plumber. My kitchen sink was completed clogged--I tried vinegar and banking soda, a plunger and Green Gobbler, and nothing worked. It turned out to be a difficult job to get the pipe unclogged, but he got it done. He also saw that the trap pipe had a hair-line crack in it that slowly seeped water out under the sink and replaced it. He also cleared the bathroom sink which was not completely clogged but slow draining. He did all this efficiently and thoroughly in under an hour. And he was friendly and informative. Highly, highly recommended! read more

Fast response. Solid work. Transparent and fair pricing. What more do want out of plumbing company? Thomas & team are great and I've called on them from everything from sewer line blockage to updating shower fixtures to replacing the entire drain outlet system under the house. read more

He is an amazing plumber! Great work! He did our entire house, replacing the older pipes, and installing copper pipes throughout! read more

Thomas (Bill's son) was a pleasure to do business with. I had a slow draining bathroom sink for which I used Green Gobbler (don't waste your money). Thomas also advised that chemical agents will only thin the lining of the pipes, even if the product says it's safe for pipes. He advised me on what I could do myself to fix the problem on the phone, but I didn't want to take the chance since I live in a multi-unit building. He was on time, professional and efficiently fixed the problem. He also made sure there were no leaks as there was a little dripping once the sink stopper was put back - the washer just needed to be properly seated which he fixed and tested. I would highly recommend Thomas and would use his services again in the future! read more

Thomas came by and fixed our toilet which was filling VERY slowly: 10 minutes to fill. He was very flexible with our availability. When he arrived, he had the parts he needed and quickly fixed the problem. The toilet now fills at a normal rate. The only problem seems to be that the replacement parts have decreased the amount of water per flush and it is too low for the toilet (which is a low-flow) to get rid of solid waste. This leads to a double flush and wastes more water than the old flush used. I beleive that Thomas can fix this problem, as well. read more

I am very happy with the work Thomas and his team executed for us. The job was done quickly and professionally. I would use them again.

Replaced 1906 vintage sewer line from house to street. Very good job. Professional. But, too expensive.

Dean came out on 8/14 to tackle a plumbing issue in my brother's house. He was detailed, informative, courteous and successful. His rates were very fair and he went above and beyond with some helpful tips. Some of the success for any plumber is us providing full disclosure for what we need to have repaired and anything we did that might have caused the wear and tear, clogging, etc. We were very pleased with the work done. Thank you, Dean and Bill Bragg Plumbing. read more

Responsive. Fast. Fair. Righteous job installing and strapping the new hot water heater. Always a our first call for any plumbing problem. We have recommended to friends who have thanked us. read more

I scheduled with Bill to come by my place and give me an estimate for a relatively big job. Because of this I was getting additional estimates. Bill never showed up, and did not bother calling. When I called him after the missed appt, he made a comment like "I saw a bunch of "X" (ie used a term describing ethnicity, like Chinese/Mexican) guys standing around (the other plumbing company finishing an estimate) and it looked like you had enough help". It is one thing if he does not want to take the time for a competitive bid, but really did not have to make a comment about the ethnicity of the other company. Maybe he is a great guy, I really don't know but adding that comment was not necessary, especially in a city as diverse as SF. I think the bottom line is he did not want to compete for the job... He might do great work, but the fact that he never showed up was a bit disappointing. read more

The absolute best. Thomas (Bill's son) was so great. I had a super leaky garden hose attachment that I couldn't fix, and Thomas asked me to send a photo, then offered to walk me through it on the phone so I wouldn't have to pay. I couldn't do it, so he dashed right over with all the right parts and fixed it in like five minutes. This is a family business with 3 generations of awesome plumbers who know their stuff and charge a fair price for excellent work. read more

I called him early in the week to come out and put a bid together for a shower replacement, plus install a kitchen garbage disposal in my condo. He said he would come on Saturday around 11AM. He called me at 10:50, I think from his cell in front of my building, and said "I don't want the job." I said "Uh, ok. May I ask why?" and he said something about having to turn off the water in my building and that condos were just a problem. Then he mumbled something about lawsuits. I was clear on the phone that this was a condo, and I gave him my address. If he doesn't like doing condo work, or was already familiar with my building, then why not say something from the start? He wasted my morning, and it was just plain rude to call like that. Now it is a week later, and I still need to find a plumber! Poor form. read more

Finally found a plumber who is honest and can fix the problem successfully. They basically had to fix a problem that another plumber said they fixed the month prior. The prior plumber never pulled anything out of our clogged tub, however, Bill Bragg snaked it a bit differently and was able to pull the giant mess of gunk out. It's now been about 2 months and we've had no issues. We will certainly call them the next time we need a plumber. read more

Never got past the phone call. Not sure who answered phone but it was a guy and he was very condescending on phone. Here is exact transcript of my call: Me: Hi, I wanted to get a quote to come take a look at a bathroom faucet with a small drip. Him: Well it's $105 an hour. Me: So it's $105 just to come take a look at it? Him: Well we wouldn't just come look at it, we'd fix it. Me: So it's $105 total to fix a leaky faucet? Don't you wanna look at it first to see how hard it is to fix? Him: Well we're not gonna come take a look just for a leaky faucet. Me: (stunned silence and confusion at guy's attitude) Him: OK, well you just call us when you're ready. (hangs up without saying bye) ********* Ha, yeah buddy, don't hold your breath. read more

Fantastic service. Had to rerun a gas line in the garage. They finished the job for less than their estimate. The grandsons of Bill are efficient, knowledgable and freindly. read more

Bill is the man. I phoned him up late Saturday afternoon to deal with my chronicly plugged bathtub drain. He picked up right away while at another job in the Marina (I live in Noe) and was over within the hour. On a Saturday! Even when his snake couldn't penetrate my Byzantine (both in design and date of manufacture) pipes he wasn't stymied. He went right out and drilled into the outside near the foundation. Had it purring in minutes and even put up with my cranky old dog barking at him. Reasonable prices, no BS, I've got nothing but love for this skilled Geezer (both Brit and American def's). Sidenote: He told me Yelp wants some crazy amount of cash to keep his business up on their site? Come on Yelp. Poor guy didn't even put himself here. That was the doing of us, his loyal fans. read more

I'm having a washer and dryer delivered/installed today. Or rather, had it delivered but couldn't have it installed because I need the floor pan, which hooks up to the drain, replaced. Sears suggested I call a plumber, so I called Bill Bragg -- the reviews are so great! Whoever picked up the phone just said, "Hello?" "Uh, hi," I said, "I think I need a plumber." "Okay," he said. Long pause. Am I missing the memo about secret plumber telephone code? So I explained the situation and without taking the time to ask me what my timeframe was or letting me know when he was available he simply said, "Nope, we don't have time for that. Thanks, dear," and hung up. Dear? Well, Muffin, next time you don't have time, please don't waste mine answering my call. It just felt all around not-professional is all I'm sayin'. It sounds like his work is great, I just won't even bother trying him in the future. [Edit: I just called 24/7 Rooter and the guy who answered the phone was friendly, told me someone could be here in half an hour to give me a free estimate, and told me that yes, they do accept credit cards. Whoo!] read more

We had water all around our toilet and thought for sure it was leaking. Bill came right on time and could have easily charged us $100. Instead, he explained that the water was actually just coming from the shower and that that happens all the time with tight bathrooms. He then tightened the toilet anyway and insisted that we did not need to pay him anything. I will definitely call him first from now on. read more

Very friendly and gave me tips for how to fix this on my own if it happens again and we can't get an appointment with them right away! On time, great communication, fixed our plumbing issue in a few minutes. I will always go with Bragg and sons for plumbing. Such nice people Cheers! read more

My neighbor recommended him, but couldn't find his number. Thank goodness for YELP! Bill was on-time, friendly and reasonably priced. I would recommend him. read more

I rarely write Yelp reviews because usually what I want to say has already been said, but I was so impressed by Dean's work that I decided to write in! As a woman, I have been burned by disrespectful and unfriendly handymen, so upon encountering a plumbing issue, I was loathe to call someone in. My bathtub was not draining and I tried to DIY by plunging it and "snaking" it with a hanger. Nothing worked, so I called a professional in. From the get-go, Dean was friendly and patiently explained what he was doing to this newbie homeowner. He diagnosed the problem as the drain being stuck in the "stopped" position due to wear and tear, needing a replacement part to be ordered. At that point, I was freaking out as I would be leaving on a business trip that evening. He went above and beyond to shop around the different hardware stores and come up with a replacement on short notice and install it for me. After all that, I was prepared to pay out the nose, but it was an entirely reasonable amount ($160) for an hour's worth of work and parts. Would definitely recommend Dean and Bill Bragg to anyone! read more

I had a bottle stuck in my toilet and it wouldn't flush. So I called the other top-rated places here, and they told me that: a) they don't quote prices over the phone b) they don't bill by the hour, but by the job (but they won't say what each procedure costs) c) if you can't get an object out with a snake you have to buy a new toilet So I called Bill Bragg because I remembered that he's near my house, and he came right over. He couldn't get the bottle out with the snake, so he removed the toilet, turned it upside-down, jiggled it. Nothing. Did it again... nothing Did it another time... Voila! The bottle popped out. Cost? $125. And no new toilet needed (the few who had told me what they charge to remove a toilet had quoted $225 or more). Bill Bragg is an Honest Plumber! (By the way, he's at 18th and Guerrero, not in the Sunset) read more

Thomas is the best plumber I've ever met. He tried troubleshooting an issue with me from the phone for free on my first call. Then he came over an hour later and checked on me, fixing some stuff 'guerilla-plumber' style and advising me how I could fix the issue myself for free. No charge for this friendly counsel. Turns out, I Iack the cool hand of a seasoned repairman, and couldn't repair it myself. So he'll now be appropriately compensated as an expert should be - Still, I learned how to dislodge a stopped-up drain, after RainbowDraino and picking at it with a coat hanger failed (HINT: Use the coat hanger, but add a plunger and a bottle of soap). LESSON: Trust you and your landlord's home investment to a professional - you could cost more with the havoc you wreak). Extra credit for Bill Bragg (Thomas): Responding to texts with pictures of a broken toilet seat at 11:30pm (toilet porn) and bringing a new seat tomorrow. Wow! At best, I hoped he saw it in the morning and had some spare parts...Cheers! read more

I highly recommend this plumbing company they have been around for decades and are very responsive! Bill Braggs son Thomas came to the job site looked at it (leaking hose garden pipe) and asked us what we wanted for the hardware and fixed it immediately did not wast time running back and forth to the hardware store had all the supplies in his truck. Thomas went above and beyond also called the next day to check in, very professional in my books. Thanks again Bill Bragg's plumbing!!! read more

I now know why this is the top result: fast, efficient, friendly We were quoted 15 minutes and he showed up in 15 minutes! I had tried to fix the toilet myself for a while before we called...he comes in and fixes it within a minutes. Amazing. Thank you so much read more

These guys are great. I had an emergency and looked on yelp for 5 starred plumbers. They did not disappoint! Highly recommended. Did good work AND were super nice. Didn't mind coming on short notice and after their work day had officially ended. read more

Thomas was great! He was able to find and fix the problem with the simplest solution. The water leaking from the old valves of the connection to my washing machine had already rotted out a portion of my laundry room floor and we needed to fix the problem prior to closing up the floor. Thomas was prompt, helpful, informative, courteous and successful. The rate charged was very fair. read more

Came on a Saturday morning as promised, kept to his appointment! He was gone within 30 mins fixing a plugged shower drain. Damn hair! Definitely will use again if issues arise. read more

Bill Bragg came RIGHT AWAY-as I phoned him, he was in traffic and made my leaking kitchen pipe his priority. He is expert at what he does and fixed my problem-PRONTO. I am very impressed!!!! Fast, affordable,friendly,and skilled. Bill is the whole enchilada... THANKS, YELPERS!!!!!!!!! read more

Thank goodness for honest, competent plumbers. I had a backed up toilet and tried everything I could to clear it, even going as far as using lye (the 2 times that I've used this, it has never worked. Truth in advertising should apply here). Bill Bragg's son came by within the hour, snaked it, and it was cleared before I could take my 2nd breath of air. $105. I still think it was a deal compared to what others have charged me in the past. This is the third time this same issue has come up and Bill's son said that's too much. He went on to say that the hole of the toilet come in different sizes, apparently, before the toilet connects to the wasteline pipe. He suggested I get another toilet (Toto) and that Excel on So Van Ness + 18th St has a showroom. (Guess what I'll be doing this weekend.) Other plumbers have not been able to clearly explain the exact problem, so that's why it's my third time to deal with this same issue. This is a small, family owned business comprising of a father, son, nephew team. I definitely support that. Without a doubt, 5 stars! And a satisfied customer. Recommend. read more

Bill and his boys are awesome! Honest, professional, no b/s. They do good work. Dean just fixed my kitchen sink and dishwasher after a recent move. He isolated the problem, dug out parts from his truck to make everything work and gave me a great lesson in how my disposal works! Price was totally reasonable and the work was top notch. read more

Mr. Bill Bragg, is the best #Plumber, in San Francisco!

Zero interpersonal and customer service skills. Bill decided that it was all too hard because I actually wanted to understand what the issue was with my plumbing. He stormed out, saying "I don't have time for this". Unbelievable! read more

Like others, I was lured in by the promise of an honest, competent plumber. The reality? A guy well past his prime who turned a small leak into a minor flood and then said "Sorry, can't fix it -- you should just get a new toilet . . . I can replace your toilet for $500." Huh? I don't want (or need) another toilet. Fast forward to the next day, when Plumber No. #2 confirmed that I did indeed need another toilet -- BECAUSE BILLY BOY HAD CRACKED THE TANK!!!!! Stay away -- learn from my bitter experience. read more

Fantastic service! I had one running toilet and another clogged one. I called around 9 this morning, and they said they'd be here this afternoon around 2 pm but would call when close by. I was on a conference call and couldn't switch over when Thomas called, but when I called back 15 minutes later, he promptly turned around and came back. He fixed the clogged toilet in no time. Despite changing the flapper in the running one, it was still running, so he took the time to order the original part for me so we could try it instead of ordering a new toilet. Not only was he really competent, he gave me some great tips and was super nice! read more

After calling 5 other plumbers who have no availability the last one said "call Bill Bragg." I called and he pulled over while driving to take down the details. Someone came by a couple of hours later to deal with my "leaky kitchen pipe" which was actually a super simple matter of screwing the faucet hose tighter. Literally. I felt so dumb that it was such as simple solution. These guys didn't talk down to me or get mad about it and didn't charge despite coming out for the call. A+++ friendly/honest service. Next time I have a REAL plumbing issue I won't be calling around....I'll be calling these guys first! read more

We had a broken feeder line from the water main to our building. The city had to shut off the water completely to our building. Another plumber (Friendly Plumber) came and did a temporary fix so we had water and then gave us an estimate. For a 2nd opinion, we had Bill come. Bill and his partner came, sized up the repair, and gave an estimate less than 1/3 the first estimate. They did the work over the following 2 days and it went perfectly. We are VERY glad we got a 2nd opinion. read more

Bill Bragg is prompt, helpful, and honest. What more can you ask for in a plumber? Definitely recommended.

I had a leak in my kitchen sink, called Bill Bragg in the morning and he arrived by early afternoon. My leak was fairly urgent, but not an emergency, so the time frame was fine. Bill sent his son in his place. All I can say is that the apple doesn't fall far from the tree. He was punctual, courteous, professional and definitely knew his way around all things plumbing. He worked on my sink for a little over an hour, gave me a couple of recommendations for heating companies (as I was in the market for central heat), took a look at a couple of minor plumbing issues I had (fixed what he could, made suggestions for those I could easily deal with myself) and only charged me the 1 hour flat rate (I believe it was $125). And he was completely honest. It's true what the other Yelper said: Yelp is asking him to pay a pretty high premium to keep his business on the site. When I told him I found him on Yelp he didn't even know what Yelp was! Really Yelp? He didn't even put himself on this site, his fans did! read more

Bill Bragg Plumbing installed my big water heater in a small space. They did a great job. Friendly, efficient and skilled--all you could ask for. read more