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    Bills trapping and pest removal

    5.0 (10 reviews)
    Open Open 24 hours
    Updated a few days ago

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    2 months ago

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    11 months ago

    Bill was extremely thorough, friendly and great to work with in removing the pest from our attic. Would work with him again!

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    Review Highlights - Bills trapping and pest removal

    Best of all, he found the dead skunk in our crawl space that even with my flashlights and cameras I could not see, given it really tucked itself in a corner.

    Mentioned in 2 reviews

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    I realized I haven't updated my review in awhile. I still use Creature Catchers to help fill in the…read moreholes where rats are sneaking in, and monitoring under the house and in the garage. We finally got them out of the house. Andy and Sandra are wonderful to work with. It's easy to set an appointment, and the prices are very reasonable.

    My husband and I have no personal relationship with these owners!…read more In early July 2025 we noticed an animal(s) scratching around in our living room attic. We call Creature Catchers (CC) as we'd used them in the past to catch a 35pound raccoon in our backyard! CC is a family owned business- husband-wife team, Andy and Sandra. Andy came out and did a complete attic check. He found a raccoon mother & baby(s) had made their home in our attic. Instead of setting up traps, he chose to do an "eviction," which means he banged around with a stick to disrupt/scare the mother (he couldnt actually reach them due to home insulation etc.). That night the mom and babies left!! I HEARD them go:))) No Harm- all good:))! Andy later re-did our vent screens to make sure no more entry points were available. CC KNOWS what they are doing. They are humane, professional, and very communictive. We're honestly telling you- don't search around for another company. As soon as you call and talk to Sandra you'll understand what kind of service to expect. Their prices are totally great for what you get- PEACE OF MIND!

    Presto Pest Control

    Presto Pest Control

    4.6
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    Had massive ant problems, and they were driving us crazy, but the team came out quickly, treated…read morethe house thoroughly, and the ants disappeared within days. I'm very happy with the results and would definitely use them again. Highly recommend!

    I've been a realtor for over 16 plus years and I have never come across a termite business so…read morenegligent and unethical in the real estate servicesZ I had a Presto pest control appointment at a property in Cupertino, CA. This home was to be listed at $3.5M and this home had possible active termite Infestation. The owners wanted to fix. 24 hours before the day of appointment , I explained to the Presto technician I couldn't make it to the property to meet him. I explained beforehand there's a lockbox and provided him the code. The Technician acknowledged. He technician did only an exterior walk through of the home and provided a $$$ unreasonable quote which was much higher than what I expected. I also realized the Presto technician NEVER did a walk through inside the home. I know this because there were no interior photos in the Presto quote and my lockbox showed no access for the key removal. In summary, I received an incomplete and a very high $$$$ quote from Presto. I went with another vendor who was much more realistic and reasonable and in line with the termite work. I explained this to owner Jim via phone call and followed up with emails afterwards . I still have our communication correspondences. Jim Rossi acknowledged and wanted to make it right. I explained to Jim I went with another termite company because I was very disappointed in his company's incomplete work and because I always have a second vendor on hand for any real estate services. I thought that was the end. A few days ago, I received a letter from a collection agency saying Presto was coming to collect $106 for the incomplete termite visitation. I explained to Jim Rossi that his organization was very unprofessional about all this but Jim didn't listen and proceeded to collection from my brokerage. I called the collection company and left a VM to explain but they agency never responded to resolve this outstanding amount. I asked Jim to drop this petty charge due to his ego being hurt or whatever and move on and make sure going forward his team does a more complete and thorough job with termite inspection especially for high end homes in Cupertino, CA.

    Rodent Control

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    We were extremely pleased with the services provided by Rodent Control. Mario, Field Operations,…read moredid a complete inspection of our house and garage. Took many photos to show us the rodent problem we had and proposal to eradicate the problem. They covered all entry areas. Cleaned and sanitized crawl space and attic. Vacuumed all the nesting areas and set traps to catch any rodents in the future. A one year guarantee is peace of mind. His crew of Sonia, Betsy, Oscar and Arturo worked until the job was completed. They were very thorough, professional and skilled in completing the eradication. I can't recommend them enough.

    Sorry, this report is from about a year ago. I meant to post it back then, but I completely forgot…read more We started hearing animals running around in our attic. One day, there was an extremely loud noise coming from the water heater closet. When we checked, we found that the insulation board covering the attic access above the water heater had been broken through. The instruction manual attached to the water heater had been chewed into pieces, with shredded paper scattered all over the floor. It looked pretty alarming, so we immediately called Rodent Control Inc. When they arrived, they told us the damage had been caused by rats. They explained that there are two types of rats--small rats and large rats. After spending quite a bit of time inspecting the attic and taking several photos, they told us there was a large amount of rat droppings and rated the infestation as a 9 out of 10 in severity. They said it needed immediate attention. Their proposed solution was to seal all possible entry points around the crawl space and roof, remove the contaminated insulation, disinfect the attic, and charge us more than $5,700. Replacing the insulation would cost even more. The next day, we contacted another company, Ratting on Rodents, for a second opinion. They told us that the type of damage we described was much more consistent with squirrels than rats. Sure enough, they found a dying squirrel in the corner of the water heater closet and removed it. They then inspected the roof and discovered that the metal chimney cap had fallen off. They explained that the squirrel had most likely entered through the chimney. That same day, they replaced the chimney cap, sealed the opening above the water heater closet, and repaired six damaged crawl space vents around the exterior of the house. They also noted that the droppings in the attic did not appear to be fresh, but set traps in both the attic and the crawl space as a precaution. They returned one to two weeks later to inspect the traps and also provided a one-year warranty, promising to come back if any rodent issues reappeared. The total cost for everything was only $1,150. I have never heard anything since then. The problem is gone! Based on my experience, Rodent Control Inc. seems to excel at sales and customer service, but they were unable to accurately identify the root cause or recommend the appropriate solution. I would strongly encourage homeowners to get a second opinion before committing to an expensive proposal. In our case, another company solved the actual problem for about one-fifth of the cost. Good service is important, but accurate diagnosis and effective solutions are what ultimately matter.

    Bills trapping and pest removal - pest_control - Updated July 2026

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