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    Creature Catchers

    4.9 (84 reviews)
    Closed 9:00 am - 5:00 pm
    Updated 1 month ago

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    Response rate

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    The skunks walking around when it was still bright out.. we knew we had a skunk problem then!
    Becki T.

    The saying goes "good things are worth waiting for" and this time it was so true! We were hearing noises in the attic and wasn't sure what it was what it was. We had called Andy and Sandra but Andy was out of town. We went with another company closer to us in Oakland and it was such a horrible experience. They weren't professional and had a horrible customer service attitude. After a few weeks of no results (they weren't even willing to go up into the attic to see what it is - they said it wasn't their job to find out what the animal was... ), I called Sandra to ask if Andy was free. Sandra listened to my concerns, gave me advice and suggestions and scheduled a time for Andy to come out. Andy arrived promptly and did a thorough inspection. He went to the attic, confirmed that we had a rat problem (rat poop everywhere), and went down in the crawlspace to also check if there were rats down below. In half a day he found all the pain points in our house, top to bottom (literally). Andy was efficient, professional and friendly. Afterwards he listed all the problem areas and suggestions for remedy. Sandra followed up and provided a quote, then scheduled a time for Andy to come out to check in traps and work on securing off the entry points where rats were coming in from. He caught 3 rats and after repairing our vents and sealing off holes, we haven't heard any noise since. When it comes to situations like these where you're seeking someone's expertise and service to follow through to help you resolve a problem, it can be so frustrating to find the right company that would be honest and trustworthy. Sandra and Andy's Creature Catchers is exactly that - they are experienced with amazing responsive customer service and this "mom and pop" shop is unlike other vendors that are associated by brand or affiliate. These are hardworking and genuine folks who have been in this business for so long and they get the job done. I really hope that I don't have to contact Sandra and Andy again (because that would mean I would be dealing with more rodents!) but I highly recommend them to anyone looking for help to resolve critter problems.

    Andy from Creature Catchers working to make the raccoon and her babies want to move along. He's got "Eviction Fluid" in that bag.
    Mary P.

    We had a mama raccoon and babies take up residence in the roof over our front courtyard archway (thankfully not connected to our home or garage's attic, but totally separate). Andy came out and suggested first trying an eviction to see if we could get her to relocate on her own. He spent quite a bit of time making that area unpleasant for her, including sprinkling "eviction fluid" (apparently smells like a male raccoon, as the males would eat the babies). It worked like a charm, and mama and brood moved on and out of our archway roof. He was great to work with and I will recommend Creature Catchers to all.

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    3 years ago

    L roof is quiet as can be now. Great service, great help getting things cleared out and secured

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    Sandra P.

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    Page 1 of 3

    Ask the Community - Creature Catchers

    Review Highlights - Creature Catchers

    Andy and Sandra were very communicative and I appreciate the responsiveness and honesty with their business.

    Mentioned in 55 reviews

    Read more highlights

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    Critter Control of San Jose

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    I called Critter Control to handle a raccoon that entered our crawlspace - they promptly called us…read moreback, scheduled a visit to place a trap for the critter. They also did a great job explaining the process, including what I should do if the trap caught a different animal and how to open the trap if a neighborhood cat went for the bait - fortunately this didn't happen. After trapping the raccoon, they also reset the trap and added a temporary barrier on the crawlspace to see if there were other raccoons - after several days without the barrier being disturbed they sealed up the crawlspace with better barriers, and on my request took away the trap. Overall a great experience - solid communications, clear pricing, and the folks doing the work showed up on time and were willing to explain things clearly. Highly recommended and added to my list of providers I'd call again if the need arises !

    I had a rodent problem in the attic and after a lone rat made its way into our home (gross!) I…read morerequested for quotes from multiple companies through Yelp. Wildlife technician David came to our house and performed an assessment to determine possible entry points that needed to be repaired. I completed assessments with multiple companies and decided on Critter Control because David was so kind, knowledgeable, and incredibly thorough with his work (kudos to you David!) He was happy to answer all my questions and it really put me and my family at ease. His assessment report was so detailed and we were quoted such a great price compared to other companies. Their process is straight forward, they are transparent with their costs and don't try to push additional services that you don't need. We finished our repairs a couple of weeks ago and we went from hearing movement in the attic every single day to pure silence. As someone with a severe phobia of rodents, thank you David and the front office team for your help! I can finally sleep peacefully at night. P.S. I hope we never have pest issues again but if we do, we 100% will be using Critter Control

    Rodent Roundup

    Rodent Roundup

    (57 reviews)

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    I had a strange situation occur this week when I began hearing persistent scratching noises coming…read morefrom my over-the-range microwave after being away from home for a couple of months. Based on the sound and location, I was convinced there was a rodent trapped somewhere in the vent ducting or microwave housing. Matt helped me uninstall the microwave and take it outside so we could carefully investigate what was going on. Throughout the entire process, Matt was upbeat, collaborative, and delightfully easy to work with. One thing I especially appreciated was Matt's friendly and humorous demeanor during the troubleshooting process. When we opened things up and failed to find any droppings or evidence of a rodent, he mentioned that he was beginning to wonder if something else could explain the scratching noise that I heard, which turned out to be exactly right. After partially disassembling the microwave outside, we discovered that the "rodent" was actually a large Longhorn beetle inside the microwave housing making scratching noises that sounded a lot like a rodent. What could have been a stressful and frustrating experience turned into something unexpectedly funny thanks to Matt's calm demeanor, good humor, and collaborative spirit. I was genuinely grateful for his help and would absolutely work with him again.

    I had noises in my attic (read: rodents) and Matt was the fastest guy to respond. He's passionate…read moreabout the thoroughness and detail of his work and he's a really friendly guy too. Plus, his prices are reasonable and transparent, both for the initial trapping of the rodents and the follow-up fixes to seal off any openings where rodents can come in. Highly recommend working with Matt!

    Creature Catchers - pest_control - Updated June 2026

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