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    Billy's Bakery

    3.1 (268 reviews)
    Closed 11:00 am - 6:00 pm

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    Kristina I.

    Meh. Maybe I am just too picky with my baked goods? Personally I feel that if I am paying a premium for a cake that it should be delicious. The crumb was terrible and the cake was slightly underbaked in the middle, but overbaked on the edges. Certainly very disappointed when considering the price paid for this cake.

    Interior
    Patty H.

    I have a Billy's Bakery story. We ordered several dozen blue cupcakes for my baby shower nearly twenty years ago, and I still remember how they were a huge hit. Flash forward to this weekend. The place is small and cute. Everyone was nice. But the cupcakes were sort of frumpy and sad looking. The selection was small. The banana cupcake with Nutella frosting was dry (or stale) and didn't really taste like banana. The frosting was way too sweet. My daughter said the red velvet was "just okay." We will try again next time we're up in NY, but we were disappointed.

    Carrot Cake
    Dennis G.

    Billy's Bakery makes the best carrot cake in NYC. It's absolutely perfect. This is my go to bakery for special occasions.

    Coconut Cupcake (12) Banana Nutella Cupcake (12) Lemon
    Theresa N.

    It was my first time at this bakery. Right away you could smell the freshly baked cupcakes and pastries. Such a refreshing smell that made me excited to try everything! This bakery has monthly speciality cupcakes. For April, they had a coconut Easter themed cupcake which was tasty. But, I recommend this cupcake as it just tastes like a vanilla cupcake with a slight coconut kick. Stick with the traditional vanilla cupcake. I recommend trying the lemon cupcake and the confetti cupcake! There was nothing special about the Oreo cupcake or banana Nutella cupcake either. The Nutella flavor was very subtle and light. They also offer pre packaged mini cupcakes. This particular one had chocolate and vanilla. But, there's also lemon and red velvet too.

    Broken cake
    Valerie C.

    I usually don't like leaving reviews like this but when an establishment falls so far behind the mark on customer service it's warranted. A cake was ordered a month in advance for a birthday party. Because my sons girlfriends bday party was planned for the 27th which was yesterday. He goes to pick up this over $140 cake and it's broken/cracked right down the middle upon pick up. You would think they would have offered some sort of remedy, considering the party is that day. But they didn't according to store policy if they mess up you either take the cake as is or you leave it for a full refund. And try and scramble to get a cake elsewhere. They did say he could pay full price for a totally different cake he didn't want . Also not helpful. The party was held with a broken cake. They did offer to remake the cake but it wouldn't be ready till the next day. Also not helpful. It's strange that no one in the bakery noticed the cake was broken cause it's pretty hard to miss. I notice there are 3 locations do all these locations have the same policy when they make mistakes which is no accountability. That's just so disappointing. I felt so bad this cake was a drag on her birthday party and added unwanted stress to her special day. I'm hoping at some point management will reach out and make this right . As of now I would not recommend this bakery. But I will update this post if this comes to a satisfactory resolution. And one final word of advice please do better.

    Erika F.

    We purchased a cake for my daughter's birthday party. When her boyfriend went to pick up the cake they were giving us a broken cake, it's cracked in half!! When it was pointed out to them they only offered a replacement for TOMORROW. How is that helpful when the birthday party is today?!? They didn't offer any solutions for today, this is completely unacceptable. When my daughter called asking about a refund they couldn't answer any of her questions. How are they not able to answer questions about receiving a refund when the services/goods paid for were not provided? The cake was $143, not something to blink an eye to. I encourage anyone looking to purchase a cake avoid this bakery. Take your business to a company that cares about their customers. We will be filing a complaint with the Better Business Bureau as well. Thanks for ruining my daughter's for ruining my daughter's birthday!

    Banana Nutella Cupcake, chocolate cupcakes and pink cupcake
    Ming M.

    If you are looking for a birthday cake, run to Billy's immediately. Billy's confetti cake is the most amazing birthday cake I have ever tasted. Everything is perfect: the frosting, the cake, the cream--- everything fresh, vanilla, buttery and just what you'd want a birthday cake to be. I also got: chocolate cupcakes: extremely chocolates frosting on top of a chocolate cake. Carrot cake: excellent cream cheese frosting with a moist carrot cake full of pineapples, carrots, nuts. Always a favorite of mine. Definitely worth the carbs!

    Gigi A.

    We order from here at least once per month - cupcakes, smallish cakes, cookies, other necessities for celebration. We recently couldn't pick up the cake and asked if it could be delivered. $30 for delivery of a cake is completely unreasonable, even for TriBeCa. If you decide to take tour order to stay, they have a cute cafe part with tables and chairs. They sell coffee to go and to stay. I would come here for a casual non-drinking meet up for sure. The treats are really good.

    Banana Cupcake  and vanilla cupcake

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    8 months ago

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    1 year ago

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    1 year ago

    Amazing cupcakes. A little off the beaten path but that just makes it quicker to get your order

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    3 years ago

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    1 year ago

    The very best cake in New York. Easy ordering process to boot. What more could you want?

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    2 years ago

    Some of the best cupcakes I have ever had. I would definitely recommend. Absolutely amazing.

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    2 years ago

    Some of the cupcakes taste old and some are moist. Extremely surly service for the price.

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    8 years ago

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    3 years ago

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    2 years ago

    My favorite bakery in NYC. Crowd pleaser cake is amazing. Plus, the customer service was great. 10/10

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    8 years ago

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    Page 1 of 7

    Ask the Community - Billy's Bakery

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    I was on a mission to try all the best chocolate chip cookies in NYC and this place was high on the…read morelist!! This place was in walking distance from our hotel and I was THRILLED!! We walked in and the shop was cozy and clean. We were greeted by the staff. They were very friendly and helped us promptly. I was impressed to see that Culture had won several blind taste test competitions - my hippies were high!! The cookie came out gooey and hot - let's just say it didn't last long. I really should have bought more than one! Learn from my mistakes and get one chocolate chip cookie to share and one chocolate chip cookie for yourself!

    Stopped by Culture Espresso to grab some of their famous cookies and they were great! There was a…read moreshort line when we got there, but we waited less than ten minutes to order so it went quickly. The cookie I was most excited for was the corn cookie and the chocolate chip also looked really good. Unfortunately, I was a bit disappointed by the black & white cookie because for some reason I thought it was a chocolate cookie with white chocolate chips, but it was actually just a regular cookie with black and white chips lol. The cookies themselves were really solid though. Nice light crisp around the edges with a chewy center without being overly gooey or underbaked. Definitely on the thicker side too, which I liked. Next time I'll have to try one of their espresso drinks!

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    Ten Thousand Coffee - Iced Matcha Einspanner (~$7)

    Ten Thousand Coffee

    4.4(436 reviews)
    2.6 miMidtown West
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    I've had Ten Thousand Coffee on my to-go list for the LONGEST. I finally went for the first time…read moreand there were so many drinks I wanted to try so I ended up buying 3. 1. The Jeju Green Tangerine Matcha honestly just tastes like a tangerine selter drink but in the best way, because I don't typically enjoy seltzer or carbonated beverages. I really enjoy the flavor and the carbonation isn't too strong, probably because I brought it home to drink. I don't really taste the matcha but I would definitely still order this again. 2. Matcha Einspanner. This is my first time having an Einspanner so I have no idea what I was expecting but this is DELICIOUS. It's so silky and smooth and the TASTE is just right up my alley. The matcha is light but you can still taste it. Absolutely, would drink this all the time if I could. 3. Purple Sweet Potato Latte. This. This. Omg, why haven't I tried this sooner?! The first sip and initial taste, I almost tasted nothing, just milk. And then all of a sudden, there's an explosion of flavor in your mouth. As a sweet potato lover, I was in heaven. I have absolutely no words for this drink, just try it. 100/10 recommend. This is probably my favorite one out of the 3 that I bought. I went around ... 2:45PM on a Friday and most of the seats were taken, if I remember correctly. There were a decent amount of seats and the space was decent. I liked the minimal aesthetic they had for the design of the interior. Not to forget, the staff at the register was absolutely wonderful, she answered all my questions, she's so sweet. I think I'm disappointed that I haven't tried this place sooner. Y'all get out of your comfort zone and try the Purple Sweet Potato Latte !! Or if not, just try this place out. I will definitely be recommending the Purple Sweet Potato Latte to all my family and friends.

    Overall: 4.5/5 The…read morestore has a really aesthetic vibe, similar to % Arabica. I came in on a Wednesday morning and luckily there was no line. I ordered an iced matcha einspanner ($6.95) with oat milk ($0.75) and loved that it already comes with a shot of espresso, so it was essentially a dirty matcha einspanner. I tried each layer on its own before mixing everything together and it was all really good. The matcha cream is the right amount of sweet and creamy and you can taste the matcha with just a hint of coffee. Since I'm a coffee fiend I added a bit more espresso when I got back to the hotel and it tasted even better while still keeping the matcha as the dominant flavor. Next time I would ask for less ice since it was freezing that morning, but on a warmer day the ice level would be perfect. Would love to come back to try their other drinks or order the einspanner again as a hot drink.

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    787 Coffee - Blueberry loaf slice!

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    Walking the streets close to my hotel I stumbled across a big PuertoRican flag infront of a…read morebusiness and I knew I wanted to check out what it was. It happened to be 787 Coffee which I have visited plenty of times on the island and enjoy. With excitement and in Spanish I tell the cashier that I was happy to come across this place as I have tried them out in PR. How is it that this "jibara" apparently from Maricao, spoke to me in broken English while I am talking to her in our native language, total fail. Anyhow, I ordered the coquito hot latte with an extra shot of rum and oat milk, fine, I paid $11 for a very small coffee. Now what I can't believe is that the quesito pastry was $8. I really wanted it but it was not until I paid that I then noticed the price. I sat to eat it while I waited for my name to be called as mentioned by the cashier. I walked around looking at everything, the music very loud and hard for people sitting to have conversations, the place is very colorful and with many PR sayings, however the place also feels very Americanized with the music and layout. I still awaited my name to be called minutes later, but nothing. I approached the cashier, who was just standing there, to ask about my coffee and she wasn't able to tell me so she asked the barista steps away from her. He pointed to a cofre sitting on their counter, it had my name, and when I pointed out that I was waiting for my name to be called, she shrugged her shoulders and smiled like she didn't care. The coffee by now was not all that hot, I never tasted any rum or coquito flavor and felt I wasted my time at this place. What's more upsetting is that I left a nice tip for a service that was not provided. They couldn't even bring the coffee ti my table once they realized it was sitting there and they forgot to call my name. You can find better service elsewhere.

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    Billy's Bakery - bakeries - Updated June 2026

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