So I have been coming to Billy's for a decade- and have definitely experienced sub-par service, but today takes the cake. We told our server when we got there, that we were on a bit of a time crunch because two in our group were on break during a serving double. We kept having to tell the poor food runner when we needed anything, including basics like napkins and silverware when our food came. Just one of the smaller issues. There was a hair in one our friends shots, and we just wanted to get a box and check out. Waiting... waiting... waiting. Finally our friends have to leave and get back so we hang back to cash out and box their food to now go deliver it to them at work. After 37 minutes (timed it), while our server was busy i my paying attention to tables with only men, and noticing/talking to the tables near us who were trying to flag her down, I finally went up with the shot glass and said there was a hair in the shot, and can we get our checks. One of the guys in our group was very upset, told her while separating the tickets what our issues were, listing them and that somehow escalated into her telling him to get the fuck out. Meanwhile, I am STANDING there in the patio holding a plate, and am like "can I please get a box?!" Which she gives me while telling me the exchange that escalated. Couldn't help it- responded by telling her if she can't handle the 8 tables, she shouldn't work there. She responds asking me if I want to work then, to which I replied I could. I'm sorry I served at Kelly's Brew Pub back in the good ol' days, crying once when I had SEVENTEEN TABLES. We're paying and boxing up, while the bouncers come to tell us they're kicking us out. Ya well we're leaving already. We ask to speak with the senior bouncer, John, as we're shuffling out, whom I've known for these entire ten years, most in our group had from serving nearby and coming after work all this time. The bouncer repeatedly says we can't talk to him, and to wait by our car until he has time. We asked, "and how is he supposed to find us at our car you want him to just walk the parking lot?" He's backing us further out, until I finally say we're not blocking the entry, so we're waiting here on the side. He keeps telling us to wait in our car or he'll make us? And I straight said "touch me make me move while I'm standing off to the side against the wall I dare you." As this is happening, another PATRON comes out and starts yelling at our guys friend, calling him - "fucking faggot." I asked "do you work here is this your business? Do you even know what's going on?" Goes back inside and sits down. So the guy spewing hate language, basically a hate crime because someone in our group is gay, gets to go back in without consequence? Bouncer turns back inside as well, and suddenly John comes out! John was very understanding and listened to what we said- we advised to even speak with the tables around us who had the same complaints. Honestly, Billy's has been my favorite bar for years. Senior bouncers John and Gene, the bartender Gigi, atmosphere, and the damn good food are the reasons I still go. But I refuse to have that server again. read more