This place is pretty solid! I don't eat meat anymore, so when I saw they had a vegan chicken option I had to try. If you're familiar with Meati, that's the brand of chicken they use. Good texture and they season and bread it well. The tots and dipping sauces were really good too. My friend got the chicken strips and loved them. The restaurant itself is nice with an interesting interior. Also very clean. You order on screens. There was only one employee in there seemingly doing everything (cooking, serving, cleaning) and he was HUSTLING. Really good service and very nice guy. read more

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TERRIBLE experience here. You walk in and the only way you can order is through a kisosk. That kiosk quit out on our order three times and went back to the main screen where you had to choose to go back to the customer portion. This was both annoying and frustrating. I was ordering an original chicken sandwich meal which shows as full price and it would not let me modify the meal to remove pickles as I cannot eat pickles. I had to get somebody to ask them why it would not allow me to modify. She told me it's because the Sandwich is $1 on Sundays and cannot be noticed. However, this promotion is NOT listed anywhere within the establishment and as I stated, the original chicken meal was shown as full price when I placed the item in the cart. I also offered to pay full price to remove the pickles and I was told no. This is an unacceptable practice to not be transparent with people coming to order from your place of business. This was my first and last time coming to a birdcall. Luckily we left and went to McDonald's which was in the same parking lot. read more

Birdcall - Chicken Shop Near Me - Richardson, Texas

Disappointed by the quality of service at this location. When they first opened I was wowed by the level of detail but now it's way different. Multiple times they have forgotten huge portions of my order. This most recent time I ordered 8 different items and they forgot 5 of them. Five. Items. Like how does that happen? read more

Delicious chicken! I would highly recommend ordering the bird box! Sorry in advance for the lousy photos (I wanted to eat while it was hot so snapped quick photos). The bird box came with a slider, 2 chicken strips, and fries! I got the classic slider, the bread was soft, and the chicken was crispy. The bird sauce was so tasty so definitely get that one to dip your chicken in. Also, got the Nashville hot chicken strips, -let me tell you they do gave a little kick! The fries were a decent size as well. My partner got the Nashville chicken sandwich *Beware it comes without sauce, and what's chicken without sauce? So you'll have to pay for one of the dipping sauce FYI. He also got the tots which you don't get a lot, so order fries instead! Overall easy service, you order on a computer screen! Cool ambiance, nice patio to enjoy the food! read more

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Birdcall is all right in my book. The family and I were really hungry, was at a light and saw Birdcall sitting near the corner. The food here was hot and fresh. The customer was pretty good too. I'd definitely try them again. read more

Food is incredible, my addiction is real and Jean aka the best Birdcall employee ever!!! Love the lighting, music and ambiance of Birdcall!! Stop by if you are a true chicken aficionado or passionate about trying something new. read more

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This place is so aesthetically pleasing to the eye. Lots of seating inside and out. You do your order on a kiosk and it doesn't even ask about tip! It shows your name and how much time til your order is ready on the screen above. We were all impressed by the different flavors and the great tasting food! I would definitely return. read more

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Truly one of the worst dining experiences I have had recently. 12:45 pm waited 15 minutes in drive through before even giving order. It was 25 minutes before we got our food. $43 for one drink, two chicken sandwiches, a salad - advertised as spinach based, there was no spinach - fries, and a side of Cole slaw. The sandwiches were dry and had very small pieces of chicken. Paid $3.25 for this slaw. That's chopped cabbage and mayonnaise! Horrible. Wish I could rate as less than zero. Will never be back. read more

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Birdcall has a fresh, new vibe to its approach to fast food. The diner inside and out is eye catching with a fun colorful mural on the wall and an electronic marquee advertising the weather, date, and time. Inside feels like a sit down restaurant minus the waitstaff. The interior decor is modern, clean, and comfortable. There are several touchscreens on the counter where you can order food. You must swipe your credit card first. I'm not even positive that paying in cash is even an option here. The menu pops up afterwards so you can select a category from the navigation bar on the left and then select the item you want on the right. Descriptions and pictures were available as well as additions. The system is smart and quick. I ordered the Nashville crispy chicken sandwich which is made spicy, but the system immediately prompted me asking me hot I wanted it. After selecting my sandwich, it immediately asked me if I wanted to make it a combo, and then walked me through the choices of sides and drinks. Upon checkout, you can have your receipt emailed or forego it entirely. For the first time ever, I wasn't asked for an obligatory tip. In fact, it wasn't even an option. If you are like me and want more time to study the menu and explore before ordering, you can also look at the electronic menu boards above the bar, or you can sit down and look at a laminated house menu or a to go brochure menu. Once you have placed your order, there is an electronic board that displays your name (probably lifted from my credit card) and the time it will take to prepare your order. After the order is ready, someone from the kitchen will stick it in a numbered cubbyhole where you can pick it up. You really don't interact with the employees here at all. Occasionally they come out to clean a table, call a name and number, and say hello, how is everything, but for the most part you just hangout and eat while they take care if the cooking. My Nashville was spicy and sweet. The sweetness was from the chunky bread and butter pickles on the sandwich. The spiciness was just right (I went with the normal "hot" option). The meat was tender and plentiful. Every bite tasty. The bun was plump and kept its form, but it had a bit of a greasy glaze which I wasn't a fan of. Not a lot, but a shimmer of a glow. It just means you're going to need napkins and to wash your hands afterwards. The lemonade was cool and refreshing, not sour, not sickly sweet. The drink station provided crushed ice, which I love. I didn't see lids or straws. The cup encourages people to "recycle me". The Southern Coleslaw seemed very plain. It is not made with mayonnaise. Instead, it seemed to be made with a vinegar. The veggies were crisp and it was a very large portion served in a container with a lid so you could share it or take it to go for another meal later. I probably wouldn't get this again because (1) the flavor wasn't enticing and (2) there are many other things to try. Intriguing place, especially the hands-off atmosphere and lack of interaction between customers and staff. The food is solid. It's much better than Popeye's or KFC in my opinion because it has healthier options (salads are available) and seems to be prepared and presented with higher quality ingredients and greater care. read more

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Wanted to come to this particular location cause I liked it. Did use the kiosk to place my food order and everything went fine. I didn't get the Gent's name that was running around helping customers, and passing out food to customers that had made previous purchases. 10/10 service, hospitality, food, friendliness etc. read more

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I love Birdcall, BUT I am so disappointed in my order that I got from Belt Line Rd. in Richardson. Opening the box they look terrible. Man my loaded tater tots were different than usual l, one or two jalapeño peppers, and my Nashville tenders read more

Birdcall - Dried up tiny chicken tenders. How disappointing. - Chicken Shop Near Me - Richardson, Texas

Kayla L, are you the owner or just a manager. I've been in the Hospitality Industry all my Life and you have zero customer service. Sarcasm does Not look very attractive on you! When a customer has a less than stellar experience, you need to be more humble. And your other comments that come with a sting with people who have also had a negative experience, shame on you. read more

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Got the Nash (Nashville Hot Slider) for $4.50! This plus the tater tots filled me up so it was a cheap meal. We went for a fundraiser or I'm not sure I would have heard about it otherwise. Food was HOT when it came out and fasted very fresh. read more

Birdcall - Nashville Hot Sandwich - Chicken Shop Near Me - Richardson, Texas

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I met my son for lunch one day last week to try out Birdcall. I really love the graphics and fun decor with an area that opens up to the middle outdoor patio area. You order on the kiosk and there are friendly workers that can help you every step of the way. My son ordered the Rancher with tater tots and I ordered the regular basic chicken sandwich with French fries. Each of the meals are $13.65 for a combo which includes the sandwich, side and a drink. So it was $30 for two combo meals. I tried one of his tater tots and I must say, we both agreed we didn't care for the seasoning on the tater tots. The fries were better. The bun was great and the pickle was nice and crunchy and the sandwich was pretty big and thick and had a good taste. I only ate half there and took the other half home. I asked for a container and they also brought this cute, cute bag! All in all, it was good but pretty pricey. read more

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yummy gluten free chicken nuggets and fresh fries. their buttermilk ranch tasted homemade. the birdcall sauce was mild in flavor. I would like to come back again read more

Fantastic. I got the Nashville Hot tenders (hot & crispy), tots () & a strawberry lemonade. Got the Bird B Q sauce and it was very good, too. Short wait time, but well worth it. Great customer service as well. Will definitely be back. GET. THE. TOTS!! read more

Quality ingredients and is very fresh, however the chicken itself is very bland. I think it's worth trying if you're going for ambiance but don't go out of your way for it read more

I love Birdcall. I hadn't been to this location before. I usually have trouble using your iPad to order so a clerk is usually around. I again had issues but finally a clerk came in from outside and thankfully helped me get my order in. After just a few minutes a guy came out from the kitchen area and got me my drink cup also asked if I wanted any sauce which I appreciated. My food came out minutes later the fries/tenders were hot and delicous. I was impressed how clean and how colorful the inside & outside of the store was. If I'm in the area of this location I know I'll stop by again. read more

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I was too hungry to take a picture and I forgot I'm so sorry the only picture I got is of this company is empty I got a coffee and I got the South or Southern burrito thing with the tots it was good and to be honest it's enough to feel you up read more

The food is excellent. The chicken sandwiches were over the top as were the tater tots. The seasoning was great. The atmosphere was good too. You input your order via a screen at the counter and then your food arrives within minutes. The staff, lean as it was, were all very friendly. The one thing that took me aback was the signage for the restrooms. "Gender Neutral "! Not sure, but a woman, likely wouldn't want to have to put the seat down before using due a guy leaving it up. And worse, if a guy left it down when they used the pot. All in all, great concept for the restaurant and good food. read more

Birdcall - Gender Neutral Restrooms - Chicken Shop Near Me - Richardson, Texas

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We were all the way out from Kaufman and pulled into the Richardson store when we stopped for lunch. Food was on point, and my boy Ishmael was top notch. If you haven't done it already do it, and if you've done it do it again. No queso though read more

The food was horrible and undercooked, and the staff was extremely rude and angry. They messed up my order when I complained about the undercooked food the person claiming to be a manager told me to basically deal with it. I was with a group of 25 others who had similar experiences as well tonight. We shall set foot in Birdcall again. You can get better chicken that is well cooked at Chick FIL A without the attitude for half the price. read more

Birdcall - Part of my group is leaving due to the horrible food and messed up orders. - Chicken Shop Near Me - Richardson, Texas

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Update: I tried Birdcall again using the online ordering feature. The order was ready at the promised time and the food was fresh and delicious. I'll be back. read more

Food is amazing, not as quick as I'd like but the food tastes fresh and quality ingredients.

Watch out fast food chicken industry, the bird has landed! I have been anxious to try this place since I first saw them working on the building...and when they finally opened I was there!!! Birdcall is the latest chicken place to move into the area, but they are SO much more! Birdcall serves locally sourced all-natural foods and provides fantastic service and hospitality in a modern place that uses a lot of technology. Upon my visit, I was greeted by "Lauren" who would become sort of my concierge to get me acclimated to how Birdcall does business. She helped me through my order and made sure I was knowledgeable about their processes, etc. I ordered a "Rancher" Sandwich, which is crispy chicken, bacon/onion jam, white cheddar and bird B-Q sauce. It was good, but I would order it without the sauce on my next visit as I was not of fan of their sauce. I also had fries, which were crispy and hot and delicious! Overall the food was amazing! The ambiance did not feel like a fast food place. It was more like a modern and comfortable be waited on kind of place. I liked it! Welcome to the neighborhood! read more

Birdcall - Chicken Shop Near Me - Richardson, Texas

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Wonderful service, Sabba was an amazing front of the house worker, as well as the other staff members every time I visit. Love this place!! read more

Birdcall - Grilled Nashville Hot Sandwich 6-Piece Chicken Nuggets - Chicken Shop Near Me - Richardson, Texas

I was SO thrilled!!!! To get gluten free chicken nuggets! They were definitely fresh & especially good w/their signature "bird call" sauce.... Which is similar to fry sauce/thousand island... mix it w/some spicy bbq sauce & oh yeah! Staff were super friendly & I got a kick out of the kiosks w/reader board... I'd come again. read more

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Will you answer the call? New in the Richardson area, Birdcall is a cool chicken spot promoting all-natural chicken sandwiches, salads, tenders, breakfast, and even adult beverages! This vibrate, no fuss eatery greets you with a smile and several terminals for self-serve ordering. What makes this establishment different from most are the monitors mounted in the ceilings that notify guests of their order status! (I don't know about you, but I thought it was groovy) My barnyard pimp and I choose to dine in. He ordered a Rancher Sandwich(Crispy Chicken, bacon onion jam, cheddar, and birdcall sauce) with fries. The sandwich was hearty and filling. The chicken was a little bland on its own, but when eaten altogether, the flavors worked really well. At first, he received the wrong sandwich, but the young lady that was making the rounds in dining room, was kind and quick to replace the sandwich with a smile(I promise, it makes all the difference). I ordered the gluten-free(you heard me) Gluten-Free Chicken Nuggets with Tator Tots and a beverage. The nuggets were pretty good! They were a little overcooked (you know when you get a piece of chicken and it looks juicy inside, but when you begin to chew it, it gets dry? Like that) I really appreciated the fact that they had a gluten free option that wasn't just a salad. The tator tots were SOLID! Crispy on the outside and fluffy in the inside, well seasoned. Definitely a winner, winner, chicken dinner! They also offer a monthly specialty sandwich, just to keep you on your toes. If you're in Richardson, stop by and answer the call! Check it out!!! read more

Birdcall - Chicken Shop Near Me - Richardson, Texas

I first heard about Birdcall through a yelp elite event! Ever since I have been a patron at this business. When I was in Richardson and saw a location, I knew I had to stop in for a quick bite! I treated my team to a nice lunch and was able to introduce them to Birdcall as well! Love the salads! And of course their totes! Everyone enjoyed their lunch! :) read more

Dropped in here for a school fund raiser. Not sure if I was expecting chik fil a lite, but we were pleasantly surprised. I had the deluxe chicken sandwich. My wife did the gluten free nuggets. I did tots. She pulled the fries. All was very good. Deluxe comes apart easily so grab extra napkins. The staff was friendly and looking to help. Very much appreciated by te first timers club. :) The only thing we found less than great was the tractor mango and tractor coconut drinks. They were more watery than we like. Kind of bland. Soooo... we did shakes. Cookies and cream and banana cream. And then we waddled home! read more

Ordered a sweet chicken biscuit for breakfast the other morning online and it was ready very fast (under 10 minutes) pick up was easy and there was staff waiting to assist customers who walked in. The chicken tasted fresh and I enjoyed the sandwich - it tastes healthier than whataburgers honey butter chicken biscuit. Did not eat inside but it looked cute and clean. read more

Birdcall - The Sweet Chicken Biscuit - Chicken Shop Near Me - Richardson, Texas

I was so excited to be able to attend the friends and family event prior to this location opening. My RSVP was from 6-7, the line moved pretty quickly, staff entertained while we waited in line. The entire staff was absolutely amazing! I've never been to a soft opening like this. They recommended items, was super patient while we placed our orders, checked on us once we were seated. The food was hot, fresh, delicious, seasoned. If you go I highly suggest you get the tots (BEST tots ever). The patio will be a nice place to sit once it warms up outside. The inside is a little smaller but the decor is cute. Prices are a little above average but it's definitely worth it. I've had Birdcall before but this location set a higher expectation. The customer service was some of the best I've ever had. 10 out of 10, highly recommend. read more

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It was my first time ordering from Birdcall and Christian made it so easy and gave me best choice of sandwich I could eat and since I like spicy they have a great variety. Thank you Christian. I'd be sure to keep coming again for more and try the Dirty Sodas a new way of drinking sodas. Such a great joint and great atmosphere to chill and hang and eat a quick bite. Thank you Christian, keep doing a great job.! read more

I have wanted to try Birdcall and was finally "in the area" on a Sunday afternoon. The restaurant was pretty full with just enough space to wait comfortably after ordering. I just got an original sandwich to go, but this sandwich was DELICIOUS! The first bite was tasty and juicy and so good! The chicken was tender and flavorful and balanced well with the portion of pickles and bun. Glad I didn't ruin it with any condiments. Service was also great and looking forward to one coming to my neighborhood within the next year! Until then, will have to come back to try more! read more

I don't know why I bother coming to this place. My order is wrong EVERY SINGLE TIME I've come here. I ordered the three nugget meal and got a soggy chicken sandwich instead. It takes forever to get food even though I'm the only one in the drive thru- I waited almost 15 minutes for my incorrect order. Additionally, they make you pull up into a parking space to wait for your food regardless of if there's a line. The menu is very complicated and annoying to order from. Why even bother having all of these add-ons if you're not going to give customers the right order? read more

Don't know if y'all know about Birdcall yet but it's a fantastic drive-through alternative to Chickfila. Slightly lower prices, more filling, and they do am alternating sandwich of the month. read more

We were heading home and hungry and wanted chicken. We pulled out our trusty Yelp app and behold we were approaching Birdcall. Stopped in glazed over the menu and decided on the chicken tenders and fries with a couple of drinks. The tenders are good they were hot fresh out the grease which I loved. The overall flavor reminded me of another popular chicken place closed on Sunday that is also very good. The service was excellent I ended up getting the bird b q sauce which wasn't bad. I would go again or recommend. read more

The way the restaurant worked was kind of strange with the getting food and ordering part. I got the K-pop sandwich meal which is basically a Korean bbq piece of chicken with these coleslaw adjacent vegetables. The sandwich was pretty good and it had a good combination of sweet and savory. Their fountain drink options were cooler than most other places and the restaurant interior was cute and cozy with an arcade game for kids. Overall it was a nice experience. read more

Birdcall - K-pop sandwich - Chicken Shop Near Me - Richardson, Texas

Female waitress working today is awesome, very friendly and helpful. She's a great example of how service workers should be. That girl deserves a raise. Food was excellent. read more

Birdcall - Regular Chicken Sandwich with Buttermilk Ranch Sauce - Chicken Shop Near Me - Richardson, Texas

Very expensive and front facing service is meh at best. Not a recommend because the food isn't very good.