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    Birdcall

    3.9 (115 reviews)
    Open 6:30 am - 10:00 pm
    Updated 2 weeks ago

    Order Birdcall Takeout or Delivery

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    Business Info

    BIRDCALL ATMOSPHERE

    What's the vibe?
    Outdoor seating
    Dogs allowed

    Recommended Reviews - Birdcall

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    Reviews With Photos

    Classic slider, it's small but mighty tasty
    Jessica P.

    Delicious chicken! I would highly recommend ordering the bird box! Sorry in advance for the lousy photos (I wanted to eat while it was hot so snapped quick photos). The bird box came with a slider, 2 chicken strips, and fries! I got the classic slider, the bread was soft, and the chicken was crispy. The bird sauce was so tasty so definitely get that one to dip your chicken in. Also, got the Nashville hot chicken strips, -let me tell you they do gave a little kick! The fries were a decent size as well. My partner got the Nashville chicken sandwich *Beware it comes without sauce, and what's chicken without sauce? So you'll have to pay for one of the dipping sauce FYI. He also got the tots which you don't get a lot, so order fries instead! Overall easy service, you order on a computer screen! Cool ambiance, nice patio to enjoy the food!

    The burrito didn't stand a chance against my hunger RAWWWWWR!!
    Isabel N.

    Food is incredible, my addiction is real and Jean aka the best Birdcall employee ever!!! Love the lighting, music and ambiance of Birdcall!! Stop by if you are a true chicken aficionado or passionate about trying something new.

    Screen
    Goodness I.

    This place is so aesthetically pleasing to the eye. Lots of seating inside and out. You do your order on a kiosk and it doesn't even ask about tip! It shows your name and how much time til your order is ready on the screen above. We were all impressed by the different flavors and the great tasting food! I would definitely return.

    Truly one of the worst dining experiences I have had recently. 12:45 pm waited 15 minutes in drive through before even giving order. It was 25 minutes before we got our food. $43 for one drink, two chicken sandwiches, a salad - advertised as spinach based, there was no spinach - fries, and a side of Cole slaw. The sandwiches were dry and had very small pieces of chicken. Paid $3.25 for this slaw. That's chopped cabbage and mayonnaise! Horrible. Wish I could rate as less than zero. Will never be back.

    Wait and Pickup Station - Board shows your name and number, numbered cubby hole to pickup food
    Andrea H.

    Birdcall has a fresh, new vibe to its approach to fast food. The diner inside and out is eye catching with a fun colorful mural on the wall and an electronic marquee advertising the weather, date, and time. Inside feels like a sit down restaurant minus the waitstaff. The interior decor is modern, clean, and comfortable. There are several touchscreens on the counter where you can order food. You must swipe your credit card first. I'm not even positive that paying in cash is even an option here. The menu pops up afterwards so you can select a category from the navigation bar on the left and then select the item you want on the right. Descriptions and pictures were available as well as additions. The system is smart and quick. I ordered the Nashville crispy chicken sandwich which is made spicy, but the system immediately prompted me asking me hot I wanted it. After selecting my sandwich, it immediately asked me if I wanted to make it a combo, and then walked me through the choices of sides and drinks. Upon checkout, you can have your receipt emailed or forego it entirely. For the first time ever, I wasn't asked for an obligatory tip. In fact, it wasn't even an option. If you are like me and want more time to study the menu and explore before ordering, you can also look at the electronic menu boards above the bar, or you can sit down and look at a laminated house menu or a to go brochure menu. Once you have placed your order, there is an electronic board that displays your name (probably lifted from my credit card) and the time it will take to prepare your order. After the order is ready, someone from the kitchen will stick it in a numbered cubbyhole where you can pick it up. You really don't interact with the employees here at all. Occasionally they come out to clean a table, call a name and number, and say hello, how is everything, but for the most part you just hangout and eat while they take care if the cooking. My Nashville was spicy and sweet. The sweetness was from the chunky bread and butter pickles on the sandwich. The spiciness was just right (I went with the normal "hot" option). The meat was tender and plentiful. Every bite tasty. The bun was plump and kept its form, but it had a bit of a greasy glaze which I wasn't a fan of. Not a lot, but a shimmer of a glow. It just means you're going to need napkins and to wash your hands afterwards. The lemonade was cool and refreshing, not sour, not sickly sweet. The drink station provided crushed ice, which I love. I didn't see lids or straws. The cup encourages people to "recycle me". The Southern Coleslaw seemed very plain. It is not made with mayonnaise. Instead, it seemed to be made with a vinegar. The veggies were crisp and it was a very large portion served in a container with a lid so you could share it or take it to go for another meal later. I probably wouldn't get this again because (1) the flavor wasn't enticing and (2) there are many other things to try. Intriguing place, especially the hands-off atmosphere and lack of interaction between customers and staff. The food is solid. It's much better than Popeye's or KFC in my opinion because it has healthier options (salads are available) and seems to be prepared and presented with higher quality ingredients and greater care.

    The Grand opening for the Richardson, TX. Location
    Sheilicha S.

    Wanted to come to this particular location cause I liked it. Did use the kiosk to place my food order and everything went fine. I didn't get the Gent's name that was running around helping customers, and passing out food to customers that had made previous purchases. 10/10 service, hospitality, food, friendliness etc.

    Dried up tiny chicken tenders. How disappointing.
    Wendy G.

    I love Birdcall, BUT I am so disappointed in my order that I got from Belt Line Rd. in Richardson. Opening the box they look terrible. Man my loaded tater tots were different than usual l, one or two jalapeño peppers, and my Nashville tenders

    Cute Patio
    Carmen H.

    Kayla L, are you the owner or just a manager. I've been in the Hospitality Industry all my Life and you have zero customer service. Sarcasm does Not look very attractive on you! When a customer has a less than stellar experience, you need to be more humble. And your other comments that come with a sting with people who have also had a negative experience, shame on you.

    Nashville Hot Sandwich
    Sydney W.

    Got the Nash (Nashville Hot Slider) for $4.50! This plus the tater tots filled me up so it was a cheap meal. We went for a fundraiser or I'm not sure I would have heard about it otherwise. Food was HOT when it came out and fasted very fresh.

    Original chicken sandwich
    Sherri H.

    I met my son for lunch one day last week to try out Birdcall. I really love the graphics and fun decor with an area that opens up to the middle outdoor patio area. You order on the kiosk and there are friendly workers that can help you every step of the way. My son ordered the Rancher with tater tots and I ordered the regular basic chicken sandwich with French fries. Each of the meals are $13.65 for a combo which includes the sandwich, side and a drink. So it was $30 for two combo meals. I tried one of his tater tots and I must say, we both agreed we didn't care for the seasoning on the tater tots. The fries were better. The bun was great and the pickle was nice and crunchy and the sandwich was pretty big and thick and had a good taste. I only ate half there and took the other half home. I asked for a container and they also brought this cute, cute bag! All in all, it was good but pretty pricey.

    Sharon T.

    I love Birdcall. I hadn't been to this location before. I usually have trouble using your iPad to order so a clerk is usually around. I again had issues but finally a clerk came in from outside and thankfully helped me get my order in. After just a few minutes a guy came out from the kitchen area and got me my drink cup also asked if I wanted any sauce which I appreciated. My food came out minutes later the fries/tenders were hot and delicous. I was impressed how clean and how colorful the inside & outside of the store was. If I'm in the area of this location I know I'll stop by again.

    Gender Neutral Restrooms
    B D.

    The food is excellent. The chicken sandwiches were over the top as were the tater tots. The seasoning was great. The atmosphere was good too. You input your order via a screen at the counter and then your food arrives within minutes. The staff, lean as it was, were all very friendly. The one thing that took me aback was the signage for the restrooms. "Gender Neutral "! Not sure, but a woman, likely wouldn't want to have to put the seat down before using due a guy leaving it up. And worse, if a guy left it down when they used the pot. All in all, great concept for the restaurant and good food.

    Part of my group is leaving due to the horrible food and messed up orders.

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    11 months ago

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    11 months ago

    Food is amazing, not as quick as I'd like but the food tastes fresh and quality ingredients.

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    Very expensive and front facing service is meh at best. Not a recommend because the food isn't very good.

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    Page 1 of 3

    Ask the Community - Birdcall

    New York Sub - New Remodel!

    New York Sub

    4.3(153 reviews)
    8.0 mi
    $$

    I rarely leave reviews , in fact, this may be my first one, but this experience was so negative…read morethat I feel compelled to share it. I ordered two sandwiches through the DoorDash app for pickup. The app clearly stated that the sandwiches came with chips and potato salad, which is why I chose that option instead of ordering a different special. When I arrived at the restaurant, I still had to wait in line before reaching the cashier. When I finally got to the counter, she handed me my sandwiches and then told me that I had ordered chips and potato salad but had not paid for them. I calmly explained that the app showed those items as included with the sandwich. Instead of resolving the situation professionally, she told me she needed to call the owner. She then had me step aside while she helped three other customers, leaving me waiting awkwardly off to the side. When the owner finally called her back, she spoke to him loudly (almost argumentatively) about me being there and "claiming" the sandwiches came with chips and potato salad. It was embarrassing because other customers could clearly hear what was happening. Ultimately, I was told the owner said the sandwiches did not come with those sides. At that point, I just took my sandwiches and left. The entire situation felt uncomfortable and unnecessary. If there was a mix-up with the app, that isn't the customer's fault. Good customer service would have been to honor what was displayed in the app and clarify the issue internally afterward. Instead, I left feeling frustrated and embarrassed. Unfortunately, this was one of the worst restaurant experiences I've had.

    It says this location is closed, but I ordered food delivery from here today at work and the Cuban…read moresandwich was fantastic! The best Cuban I've had outside of Miami. Delicious

    Photos
    New York Sub - Large and in Charge with lots of Meat!

    Large and in Charge with lots of Meat!

    New York Sub - Nice seating with lots of light and an arcade game :)

    Nice seating with lots of light and an arcade game :)

    New York Sub

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    La Casita Bakeshop - Banana Praline Pancakes

    La Casita Bakeshop

    4.5(262 reviews)
    1.0 miNorth Dallas
    $$

    An absolute gem in Richardson -- we'll definitely be back!…read more La Casita Bakeshop completely exceeded our expectations. From the moment we walked in, the vibe was warm and welcoming, and our server Diana made the whole experience. She was knowledgeable, genuinely enthusiastic about the menu, and so pleasant to talk to -- exactly the kind of hospitality that turns a good meal into a great one. The food itself was outstanding. We ordered the French Toast and the Birria Brisket Croque Madame, and both were incredible -- beautifully presented and packed with flavor. The Croque Madame especially blew us away; it's the kind of dish you think about after you leave. The side hash rounded it all out perfectly. And then there are the pastries. We grabbed the Mango Sticky Rice Cream Puff and the Amaretto Cherry Basque Cheesecake Brownie from the Weekend Selections -- both were stunning, not just visually but in flavor. The cheesecake brownie topped with those cherry meringues looked almost too good to eat. Almost. Washed everything down with the Salted Honey Matcha and it was the perfect companion to the whole spread. Honestly, the hardest part was choosing -- the menu is so creative and well thought-out that we already have a list of things we want to try next time. And there will be a next time. La Casita has earned a regular customer. Highly, highly recommend.

    Great food, but front-of-house operations and management are a total mess…read more My family and I finally visited La Casita Bakeshop over the weekend after seeing a lot of marketing for it. While the food itself was definitely good, the front-end operations were incredibly poor, and the service left a lot to be desired. The serving staff seemed completely untrained and lacked basic common sense, right down to knowing how to properly handle plates and utensils. To make matters worse, we encountered the shift manager, Jesus, on Sunday, May 24th. Not only was he arrogant, but he completely lacked Customer Service 101 skills. At one point, he told us the wait time would be an hour, yet there were four completely empty tables inside and servers were just standing around idle. He is clearly an inexperienced restaurant manager who does not know how to efficiently run a floor or manage a team. A major caution for potential guests ordering takeout: The staff has absolutely no clue how to properly pack food. They packed runny eggs into a standard cardboard box, which inevitably leaked right through the holes and made a massive mess everywhere (see attached picture). On top of that, for a bakery and coffee spot, they didn't even carry basic options like 2% or Lactaid milk. My humble suggestion to the owners is to invest some serious time and guidance into improving your front-of-house operations and management training. The kitchen is doing its part, but the front-end experience and sloppy packaging are dragging the whole establishment down.

    Photos
    La Casita Bakeshop - Spring menu

    Spring menu

    La Casita Bakeshop - Classic Croissant

    Classic Croissant

    La Casita Bakeshop - Banana Praline Pancakes

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    Banana Praline Pancakes

    Jimmy's Food Store - Italian meal we made from jimmy's

    Jimmy's Food Store

    4.7(1.3k reviews)
    10.3 miEast Dallas
    $$

    We have hear about Jimmy's for years and finally made it in to try. The store itself is great…read morewith huge variety of specialties at honestly good prices. But we are here for a sandwich! You Make your way to the counter where the gentleman takes your order and gives you a number. We went with the Prosciutto and Hot Italian Sausage. The Prosciutto sandwich was super tasty with fresh ingredients and top tier bread. The Hot Italian Sausage was over to top and delicious. Great sausage and amazing bread with just the right amount of spice overall. The sauce they use could be a meal by itself. Super great sandwich! The whole experience was fun and we would definitely come back. Highly Reccommended!

    This place is awesome. Opened back in 1966, it's been a Dallas staple for decades, and you can feel…read morethat history the second you walk in. It truly feels like you've stepped into a legit Italian market. It's packed--in a good way--but be prepared to rub elbows while you shop. If you don't have social anxiety, it's all part of the experience. We met another couple there for sandwiches, and they absolutely delivered. I had the Italian beef, which was delicious--but definitely spicy. I even asked for light peppers and it still brought some heat. So fair warning: if you're sensitive to spice, you might want to pivot to something else. My wife has been missing New Orleans, so she went with the muffaletta. Let's just say it was a much cheaper solution than flying her to the Big Easy. No gumbo on the menu, but the sandwich hit the spot. After we ate, we did a little shopping and grabbed some fresh Italian ingredients imported straight from Italy--which is always a win in my book. Great food, great vibe, and a true Dallas institution. We'll definitely be back.

    Photos
    Jimmy's Food Store
    Jimmy's Food Store
    Jimmy's Food Store - Large corner Italian grocery!

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    Large corner Italian grocery!

    Bella Flan - Cuban wrap and fresh made plantain chips

    Bella Flan

    4.9(149 reviews)
    1.1 miNorth Dallas
    $$

    Been craving for Portos cheese rolls & potato balls in So. Cal.So happy to have found this place…read more I purchased to go a few items to try. Cheese rolls, guava cheese rolls, coconut pastry and potato balls with ground beef . Everything was yummy ! The guava cheese is also good. Similar to the cheese roll but with guava jam and no sugar on top. The coconut pastry, i did not get to try. My husband says it is also good. The potato balls has Ground meat like picadillo filling. It was so good. Even the next day, the coating for the balls was still crunchy after I heated it up. The star for me was the cheese roll. Puff pastry with cream cheese filling. So good with coffee! We will definitely go back and try their sandwiches and the flan.

    I love a good Cuban sandwich and have been on a serious hunt across DFW. I have found one truly…read morespectacular one (International Bakery and Cuban Dulceria in Carrollton) and plenty of just okay versions. This place absolutely ranks near the top, and honestly brings more to the table than I expected. The Cuban itself is fantastic. Perfectly pressed, packed with flavor, and everything you want when that craving hits. But what really sets it apart is the vinegar dip it comes with. I was not prepared for how good that would be. It completely elevates the sandwich and had me going back for one more dip every single bite. And then there are the plantain strips. Freshly fried, hot, crisp, and just on another level. I do not think I have ever had plantain chips like this before. Usually it is the bagged kind, which are fine, but these are something else entirely. Honestly, they are worth the trip all on their own. Do not even think about leaving without trying the pastries. I happened to get a warm cream cheese one that I cannot stop thinking about. It was one of those bites where you immediately regret not ordering more. To top it all off, the woman running the place is as kind as can be and genuinely helps guide you through the menu like you are a regular, even on your first visit. I will absolutely be back, especially because I need to try their Cuban take on a burger. If it is anything like the rest of the menu, I already know it is going to be incredible.

    Photos
    Bella Flan - "My empty container that once held my Vegetarian Cubano Sandwich! "

    "My empty container that once held my Vegetarian Cubano Sandwich! "

    Bella Flan - Chocolate and Churros!

    Chocolate and Churros!

    Bella Flan

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    Birdcall - chickenshop - Updated May 2026

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