First and foremost, 1 star is being generous. This place deserves ZERO stars.   Quote - I wanted a number birthday cake for my wife and initially asked for a cake to serve party of 4 since we were from out of town and couldn't really have any leftovers.  Company failed to accommodate and we ended up reluctantly agreeing to something more expensive and that could have easily serve 12 people.    Communication - no communications (emails, phone calls, texts) done after prepayment made to confirm order, pickup location, date, and time, or any other details.  I had to call repeatedly to confirm the order in order to avoid any mishaps.    Delivery -  location was hard to find because the outside is Veruca Chocolates instead of Bjorn Cakes.  Doors were locked at 4 pm, which is the time I stated I would arrive because Veruca Chocolates closed early that day.  After calling upon arrival, I had to wait 15 minutes before someone opened the door which was very inconvenient because my Uber ended up having to leave me there.  The box the cake came in was horribly cheap, could not close properly, and just wrapped in saran wrap.  When I asked for something else to at least cover it up so it can stay a surprise, I was told to find something in my car or something.  I wanted to leave a tip, but after this changed my mind.   Taste - I ordered carrot cake with cream cheese frosting, supposedly a signature flavor of theirs.  It ended up being very dry and difficult to eat.  Wasn't sweet enough either.  Not much else to say, but that we were very disappointed.  We didn't even bother for seconds or leftovers.  It was such a waste of food.   In conclusion, trust your instincts and read reviews carefully.  The bad reviews are accurate when they say this place is a complete disaster.  Terrible experience and I would not recommend this place for any occasion. read more

Update. I received a call from bakery owner and he did refund an additional $100 for the problems. Great customer service. I'll give this bakery another try for my next engagement. Thanks Kossivi G. for a quick resolution. read more

I just had my daughter's third birthday party today and ordered a two-tiered Minnie Mouse cake from Bjorn Cakes after my go-to bakery, Bittersweet was closed this week. The interaction with the staff was very smooth with us settling on a design, flavors (lemon/ chocolate) along with the delivery date and time. First the cake was delivered 1.5 hours later than the confirmed time of 1.30pm. I figured no problem as the small event I planned started at 3:30 and I was told there were some extenuating circumstances that occurred on their end. The cake - delivered at 3pm - was then left at room temperature for 2.5 hours before we cut the cake. I was very excited as the cake did look very beautiful and looked exactly as agreed. Second however, as I tried to cut the cake - I had to cut through this super-thick fondant and when I finally got to the actual cake - the cake was still FROZEN and super dry! My bff and I wrestled with both tiers to extract some slices to serve my guest (including 3 kids) which was like surgery! We tried the top tier and the bottom and each tier was simply horrible. We piled some ice cream on there to make up for the obviously stale cake but actually had to abandon that idea as the final crowning glory on this was that the gold/ ivory beads used to decorate the edge of the cake were actual beads!!!!! Who puts inedible beads on a child's cake?? My kid actually took one of the beads and put in her mouth which I then had to recover forthwith. In all years I have ordered cakes for kids and adults I have never had to ensure that decorations on the cake were all edible! At that point I tossed the cake In the garbage. I will let the pictures tell the tale but needless to say the $16 Jewel Osco cake my bff ran out to get was a kabillion times better than the stale, awful $400+ cake I paid for. I called to provide immediate feedback and was told that the cake was baked today (absolutely no way!). I will never use this bakery again under any circumstances. Now I know if I cannot get my cake made at my go-to just go to Jewel or bake my own cake. read more

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It was a pleasure to work with Kossivi and Bjorn Cakes. I contacted him just 2 weeks before the event after my order with another bakery fell through. Kossivi and I met and went over all of the details in person for this large custom order. He was timely with sending confirmation details and quickly answered follow up questions. The final product was beautiful and the cake was delicious. read more

Bjorn Cakes - Custom Cakes Near Me - Chicago, Illinois

WORST CUSTOMER EXPERIENCE EVER! More than one week prior to date of event I go online to order a cake. I complete order form. I ask to get feedback regarding size and quote. No one returns calls so I called in and speak directly with Izzy. She asked for all the info over again even though she says she saw the order last week I gave her the info I ask if she wants payment she denies that and said she'll send an invoice via email once it is all confirmed. I mention I'd like to take care of this all today since I've been trying to order for a week now. She says not an issue I'll send you a confirmation email with the invoice and price and you can decide. Once paid the cake will be made and delivered. More than a couple of days passes and I have not received an invoice via email. At this point since no confirmation nor email being processed and I assume that this is not taking place - so I go somewhere else for the cake. The day prior to the event a cake shows up in my downstairs lobby - it is left with the doorman. I got a phone call from my doorman that a cake was left for me to pick up. 'Cake? What cake we never got any invoice Nor email confirmation of the order. I never paid for any cake. I now have to drive back across the city to retrieve said cake (box delivery cannot be left in lobby). Five days later I get a phone call voice message saying 'you have not paid for your cake You are overdue with your payment please pay for your past due order.' I call the number speak directly with Izzy and ask why are you billing me for a cake When you never sent me an invoice and I never confirmed that price. Why did you say You would send invoice and then not send anything. Not receiving an invoice tells me nothing is being processed how else am I supposed to read this... you now want me to pay for an 8"cake that you've priced at $289.25. What kind of bait and switch is this? How would you feel if this was done to you? Would you pay for this cake? DO NOT ORDER FROM THESE PEOPLE- JUST GO SOMEWHERE ELSE! Kossivi G...After reading your response, Wow You're really gonna try to make this sound like my/our mistake? This is not on me/us. This is your employee Izzy's lack of attention to detail and lack of follow through- it's obvious now that she simply didn't send the quote or we wouldn't be having this issue. Yes more than one email was sent that might have been marked as an invoice - had information regarding dates and other cake specifications; But NEVER DID WE RECEIVE AN ACTUAL QUOTE. I went back-and-forth with emails the first couple of days this was the first annoying part especially after we had filled out the online and even when talking directly with Izzy no quote. Izzy herself said I get it figured out and send it to you. I tried to pay that day because I was leaving out of town she no Let me figure this out and I'll send it to you later I'd like to take care of this by the end of the day she said not a problem. And as far as me driving across town to pick up the cake you're making an assumption that we used and ate the cake- we did not. All that said all of this could've been avoided by just admitting to the mistake but you've shown your true colors as a "business person" - your tone speaks volume- "was your plan to order a cake eat it and not pay for it?" Wow that's rich You seriously want to put that down when the whole issue that we're talking about here is us getting a quote and trying to pay for a cake - it's hard to pay for a cake when you can't get a quote! It should not take 5 days worth of back and forth emails, filing in online orders, voice messages and an actual phone calls to place and receive a quote. Even after the phone call I still did not have a quote on the price. This cake was supposed to be for a corporate Colleagues birthday. I was just the guy picked to take care of the process. We all waited to get the quote it was a group collective paying for our friends cake. I could not believe the process and neither could they. I was embarrassed for you as a company. It just looked really bad all around - lack of ease in ordering a cake. An Online ordering system is in place but apparently that doesn't generate a quote and your employee's lack of follow through is where this all went wrong. After more than couple of days of process and then not receiving a quote we were all frustrated with the process so we just decided let's just go somewhere else. When the call came through that a cake was delivered everyone was surprised. And more than one said, "They've actually sent a cake now? We never got a quote! How do they just send a Cake out when we didn't pay for it? Nothing was ever confirmed. That's just not right. What a horrible experience. I guess my team and I are just used to working with professionals --it's just unfortunate that Izzy, You, and your company do not reflect that professional profile. read more

Bjorn cakes was amazing. I told Kort a general idea of what I wanted and Kort delivered. I love pinterest but I hate copying ideas from pinterest and telling an artist to copy it. It was nice to be surprised with a beautiful cake. Customer service was amazing and communication was great. On top of the cake being beautiful, it was delicious. I highly recommend Bjorn Cakes! read more

Bjorn Cakes - Wanderlust adventure cake with Chicago skyline with "the turtle" filling. - Custom Cakes Near Me - Chicago, Illinois

I payed $130 for the worst cake ever. It was frozen and totally ruined our special day. We end up throwing away!! read more

Bjorn Cakes - Custom Cakes Near Me - Chicago, Illinois

Bjorn Cakes helped make a specialty birthday cake and called several times to ensure they were getting it correct. Prompt delivery and It was super tasty too!! read more

They made a cake for my son's first birthday and could not have been better. I simply said I wanted a winter wonderland cake and they came up huge. The cake really was perfect. Thank you so much for making everything just as we dreamed it would be. read more

Bjorn Cakes - Custom Cakes Near Me - Chicago, Illinois

We had our wedding cake made here! It was delicious (passion fruit filling with almond flour and buttercream frosting). They were very accommodating and agreed to allow my painter friend Katie Meuser paint abstract florals on the cake, even mixing all the buttercream colors for her No other bakery I reached out to would agree to an outside collab like that, but with Bjorn it wasn't a problem at all. They were responsive and easy to work with, and pricing was fair. Highly recommend. read more

Bjorn Cakes - Bjorn Cakes x Katie Meuser (Painter) for Aug 17th 2019 wedding at Garfield Park Conservatory - Custom Cakes Near Me - Chicago, Illinois

Ordered a cake for pickup today. We show up to pickup and they have no idea what order I'm talking about. Funny part is, I called and spoke to the owner yesterday, to confirm that my order was received and that all was well for a pickup this evening. Bottom line, DO NOT TRUST THIS BAKERY! To any new/ potential customers, specifically if you are a bride, I would not entrust this establishment with a cake. If they couldn't handle a birthday cake order I shutter to think of a wedding cake order. Needless to say I'm livid. Birthday ruined. Thanks for nothing. Good customer service would not have been an apology, but rather a delivery of the cake that was expected. Just awful... read more

This patisserie baked delicious and beautiful gateaux for both a friend's daugther's Bat Mitzvah AND another friend's second wedding. One cake (the Bat Mitzvah cake) featured a truly delectable pistachio buttercream icing, while the wedding cake was (!!!) a light, airy champagne cake with pink fondant icing. Both cakes were works of art that were so pretty that -- honestly -- I didn't want to even see them cut. Massive kudos! read more

So I ordered a Black cake with some Halloween decorations for my moms 61st birthday. I spent $400 was a cake that looked horrible. I really feel like I wasted my money and I just so disappointed I had to present this cake. Just getting it was an issue. But the cake design, so the cake tiers weren't aligned and it started to slide off the cake base. The decorations which were these dollar tree skulls and a little witch broom and hat which was so small and fell off. The foundant was at least an inch thick and cracked every where. The 61 one on top where different sizes.I want my money back honestly. I feel like I was ripped off. DONT USE THIS PLACE! read more

I ordered two cakes within a week for two special family birthdays. These cakes were both beautiful and so delicious. Kossivi was so kind and extremely quick with responding to my many questions. Customer service was great and I'll definitely be ordering again soon. Please support this amazing small business! read more

Bjorn Cakes - a birthday cake on a table - Custom Cakes Near Me - Chicago, Illinois

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I ordered a special cake for a 50th anniversary event in Chicago that I was flying from New England to attend. The cake had to be ordered from a distance and I selected Björn online from the beautiful cakes pictured and the great reviews. I was so pleased with the cake (it was delicious!) and the courteous professional customer service. At the last minute we discovered that we did not have plates or forks at the venue and the bakery provided them after I left a message on its voicemail (an early hour before it opened) to please if it could to bring plates and forks with the cake delivery. And they did!! Thank you Björn Bakery. read more

I recently ordered a cake for my daughter's Quinceañera and it was absolutely amazing! I was in communication with Ann and Kossivi. They nailed the cake in both taste and design. read more

Bjorn Cakes - Cake design was perfect - Custom Cakes Near Me - Chicago, Illinois

We ordered a birthday cake literally 24 hours before we needed it and they did a fantastic job!! Not only was the cake ready as mentioned it looked beautiful! In addition to being pretty, the cake tasted amazing! We did a chocolate cake with creme brulee filling and it turned out perfect! Thank you for making the birthday super special with the cake! We'll definitely be a return customer :) read more

Bjorn Cakes - Custom Cakes Near Me - Chicago, Illinois

First I want to just say what an amazing person Kort has proven to be. I want to say thank you for your beautiful cake you so thoughtfully crafted it was not only visually beautiful but was equally delicious! Two pieces later and I was still nibbling! If you are looking for a cake please know that this is the place to go! Thanks again Kort! Aneesha read more

Bjorn Cakes - 15 year Anniversary Work Celebration - Custom Cakes Near Me - Chicago, Illinois

Bjorn Cakes makes the best cake ever! Kort is such a great person to work with and makes the whole process effortless. He is very responsive and open to ideas. We ordered a race cars theme birthday cake for our son's birthday. The cake turned out beautiful with so much attention to detail. Adding on to that, the cake had such a delicious taste that is unparalleled. People at our party raved about the taste of the cake and the cream. Many took the contact info from us. I am very thankful to Kort for delivering such an awesome cake and making our son's birthday special! read more

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I ordered the champagne cupcakes and they were DIVINE. The raspberry filling was a nice touch and there was a perfect balance of icing. There will be a battle for the last one. read more

this is high art, magic, and baking - there is nowhere better it was a treat to fantasize, and they made me look like the hero pure baked joy !!!! read more

Bjorn Cakes created the most beautiful cake for our wedding! Not only was a beautiful but it was so delicious! I couldn't believe that actually included real flowers on the cake. Thank you so much for bringing our vision to life! We are so grateful and look forward to purchasing more cakes in the future! Best, D'onminique read more

My daughter and her partner (now husband) wanted the food at their wedding to be vegan. I was charged with ordering a cake that would fit the occasion and taste good. I started with samples from a few bakeries in Chicago. Bjorn Cakes provided the prettiest and tastiest options. I worked directly with Kort and sent pictures to him of what my daughter wanted the cake to look like. He made some suggestions, which I really appreciated. The cake was successfully delivered by Bjorn Cakes in Chicago to the Chicago Botanic Garden in Glencoe for the wedding. Kort even supplied a lovely cake stand that we used for the event. Many guests commented on how delicious the cake was (almond cake with buttercream frosting - all vegan). I would highly recommend this bakery and will definitely call on them again! read more

Bjorn Cakes - Almond cake with buttercream frosting (all vegan) and fruit. - Custom Cakes Near Me - Chicago, Illinois

Early this afternoon, I ordered cupcakes to be delivered. Bjorn was sooo accommodating. What a sweet and gracious and helpful crew. Thank you. read more

I called Bjorn Cakes in April for a custom Puppy Dog Pals cake for my nephews 1st birthday. They explained to me how to go through the form of what cake I wanted, fillings and design. Mind you my nephews party was scheduled for May 3rd so that was plenty of time for them to design my cake. Fast forward to a week before the party, my nephew got very ill and we had to cancel, rather postpone the party. The Bjorn staff understood and worked with me through all my changes and delays, because at that point I didn't know if we were going to ever have a party. Today, is the day of his party and when we picked up the cake it was everything I expected and more. The cake looked better than the picture. They are amazing to work with and very understanding when it comes to postponing. Bjorn has my go-to for cakes and I'm definitely recommending them to friends and family for every occasions and celebrations. read more

Bjorn Cakes - Custom Cakes Near Me - Chicago, Illinois

This is probably my favorite bakery in Chicago! The strawberry flavored cake is so amazing!

My now husband and I booked a tasting with Bjorn Cakes once we saw how beautiful his work was. Fast forward to my wedding day, I can't express how stunning my wedding cake was. The plus was, not only did it look great, it tasted amazing as well! I would definitely recommend Bjorn for your special events! read more

Bjorn Cakes - My husband and I and our amazing cake! - Custom Cakes Near Me - Chicago, Illinois

Can say enough good things about them. I order a cake from somewhere else and they were unable to deliver at the time I needed. I called Bjorn Cakes last minute (3 days before the event) and she was able to accommodate. Sent a picture from Pinterest and she match it identical. Great Communication throughout the process. Informed me when it was delivered and they work with a lot of 5 star restaurants in the Downtown area. Cake was beautiful and my wife enjoyed it for her birthday. Highly recommend for any event, Wedding, Birthday, Whatever they can do it! The fresh cut white roses and the recommendations on the flavor of the cake was great as well. read more

Bjorn Cakes - Birthday CAKE! - Custom Cakes Near Me - Chicago, Illinois

I had ordered the floating orchid cake to celebrate my 30th Birthday, and it is the most delicious cake I've ever eaten. Mr. Kort and his staff have certaily outdone themselves, and I will definitely recommend this bakery to all my family and friends. Thank you for making this a memorable and delectable birthday!! read more

Bjorn Cakes - Custom Cakes Near Me - Chicago, Illinois

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I worked with Bjorn Cakes and Kort for a recent charity event. He totally delivered exactly what we had in mind, and the mini cupcakes were perfect for the event! Everyone raved that they were delicious, and they were great to work with! read more

I had my wedding over Thanksgiving break. I went in for a tasting about a week and a half before. Kort was very flexible and sweet. I was annoying and ended up bringing an extra person to my tasting, but Kort did not mind at all. He set up an extra plate for my friend. We tried three different types of cakes and asked Kort to make a four tier cake for my wedding. Kort made the cake exactly the way I asked him to. It was absolutely delicious and beautiful! Everyone could not stop eating the cake. I showed him a picture of a design I liked for the cake and he copied it exactly. Do not look further for all your cake needs. Kort is amazing!!!! I will definitely be using Bjourn Cakes again. read more

Bjorn Cakes - Beautiful cake for my wedding!! The cake was vanilla with strawberry preserves and chocolate buttercream. It was absolutely delicious!!!! - Custom Cakes Near Me - Chicago, Illinois

I was a guest at Carina & Daisy's wedding last night and tried the wedding cake, truly expecting it to taste as "average" as any other wedding cake. Boy was I wrong!! The cake was the BEST wedding cake I've ever had. It was beautiful and had fresh flowers and a perfectly smooth finish. The buttercream was beyond any I've ever had before. Difficult to do it justice in words, but it was smooth and tasted slightly of fresh strawberries. It's rare that a cake this beautiful tastes this good. Excellent job!!! read more

Kossivi made a beautiful cake for my mom's birthday and it was nothing short of stunning and delicious. It was the star of our entire celebration and the best cake I've ever had. Can't wait to order again! read more

We had a tasting with Kort for our wedding cake and after it, we didn't feel the need to try any others. Kort created a beautiful cake that was absolutely delicious and it was exactly what I had envisioned. We knew we wanted a cake with real pressed flowers and sprinkles, and it was done perfectly. We decided on two flavors - walnut cake with cream cheese frosting, and lemon cake with pistachio buttercream and fresh raspberries. They were both absolutely delicious, super moist, fresh, and not overly sweet. We can't say enough good things, we loved our experience with Bjorn Cakes! read more

Bjorn Cakes - Custom Cakes Near Me - Chicago, Illinois

We went Bjorn Cakes for our August 2019 wedding and they were amazing! Not only was our cake beautiful and exactly what I wanted, it tasted incredible. Everyone commented on how beautiful it was and how delicious is was! Kort was also super easy to work with. read more

Bjorn Cakes - Custom Cakes Near Me - Chicago, Illinois

They are awesome. The cake I ordered exceeded my expectations Not only was it so beautiful but it tasted divine!!!

Purchased the orchid cake. Beautiful birthday cake, looked like a work of art, to the point where I didn't even want to eat it, but then I ate it and OMG was it delicious! The owner is very professional and pays great attention to detail. Possibly the best high end bakery in Chicago, would definitely use him in the future and will recommend this shop for any special occasions, can't wait to order again and see the owner's next work of art! Thank you! read more

I booked with Bjorn Cakes last minute for my wedding and Kort was great with getting exactly what i wanted. Everyone at my wedding loved the look of the cake and everyone loved how it tasted. His cake was very moist and full of flavor. My vision really came to life when i saw the cake it was gorgeous and tasted even better. read more

A disappointment in several respects: 1). Their products are quite overpriced. Over $300 for a two-tiered cake? I was a fool to pay that much. 2). The cake's flavor was good and the texture moist. The buttercream was very good as well - just too much of it. 3). The decorations were the biggest disappointment. I requested sugar flowers vs. real flowers. The flowers were small and pretty. Unfortunately, there were too few of them. It did not turn out as he described. Bjorn was nice and friendly. I would not order from him again, mainly due to the price. But the decorations were a real let-down, too. read more

Great service, design and taste, we'll definitely use them again! They were responsive and a pleasure to work with! read more

Bjorn Cakes - Custom Cakes Near Me - Chicago, Illinois