Craving something sweet... you gotta try a pizookie! What is a pizookie? A delicious fresh baked cookie topped with vanilla bean ice cream. There are so many flavors to choose from, they are all so good! I had a free pizookie for my birthday so we dropped by and redeemed it. Our waiter was very quick. It took less than 5 minutes for it to come out. Fresh out of the oven, gooey chocolate chip deliciousness. You can't go wrong! Stop by and try one today! read more

BJ's Restaurant & Brewhouse - New American Near Me - Las Vegas, Nevada

my boyfriend and i came for the $13 pizookie deal that comes with an entree of your choice and a pizookie. for $13, this is definitely a steal! my boyfriend came for the spooky pizookie which is perfect for spooky season. halloween themed pizookie with the orange colored ice cream was so cute. you do have to pay $5 to upgrade to this specific pizookie but for the size and how good it was, it was worth it. i tried the chocolate chunk cookie pizookie and loved that as well. only downside to tonight was the service. we sat down and our server (i believe her name was pat for short) took our drinks order and we didnt see her for a while after that for us to order our food. we saw that she was very attentive to other tables around us. when she finally took our order, i was telling her what i wanted and her attention was to whatever else was going on around us. i also didnt like how as soon as we got our pizookies; that we also had to wait to order to tell her which ones we wanted, she was so quick to drop the check as soon as we got the pizookies (which you can even hear her at the end of the video i was trying to take) after not seeing her while we there. would of been nice to sit and appreciate the pizookie without being slammed with the check right away. i guess paying us out was more important than checking in on us and letting us enjoy our meal. read more

BJ's Restaurant & Brewhouse - pizookies - New American Near Me - Las Vegas, Nevada

Bad experience at BJ's takeout. I ordered the deep dish nachos, and they were not as advertised. I requested no meat, but they also left out the guacamole, sour cream, and pico. When I brought it up, there was no apology or effort to make it right. On top of that, my food was supposed to be brought out curbside. I parked, checked in, and then waited for about 15 minutes after receiving a text saying my food was ready. Overall, very poor service and a disappointing experience. read more

BJ's Restaurant & Brewhouse - Their so called deep dish nachos......missing half the ingredients. Sigh! - New American Near Me - Las Vegas, Nevada

I stopped in for a quick bite to eat before an appointment. Christoper was the perfect waiter. He was friendly and conscious. Being on my own today, I enjoyed the happy conversations around me and the tasty sliders. The sliders came out hot and the buns were fresh. Good choice. read more

BJ's Restaurant & Brewhouse - Sliders - New American Near Me - Las Vegas, Nevada

What is going on at this location? Corporate, I hope you'll take the time to review this experience. I placed an order through the BJ's app before arriving at this location. When I got there, the restaurant had no record of my order, even though it had been submitted through the app. I understand that technology issues happen. My concern is not that there was an app issue. My concern is how it was handled. It took three employees to address a situation that ultimately I, the customer, had to figure out myself. The first employee was Ashley, who attempted to help but appeared unfamiliar with how to resolve issues involving the app. I also wanted to redeem my rewards points. Ashley told me she could not see my points on her screen while they were clearly visible on my app. Once again, I was the one who had to determine how to move the transaction forward. Next, Manager Daniel became involved. Unfortunately, the experience did not improve. Rather than taking ownership of the situation and providing a solution, I still felt responsible for resolving the issue myself. Leadership sets the standard for customer service, and in this case, the lack of guidance from management appeared to carry over to the rest of the staff. The third employee was a woman wearing glasses who appeared to be visually impaired. Before Manager Daniel arrived, she and Ashley seemed more focused on reinforcing each other's position than on listening to the customer and working toward a solution. Regardless of intent, that is how the interaction came across from the customer's perspective, and it made an already frustrating situation worse. I have been a loyal BJ's Brewhouse customer for over 10 years, dating back to when I was working toward my first of four college degrees. That longevity is why this experience was so disappointing. I expect employees, especially management, to be knowledgeable about the company's own app, online ordering process, and rewards program. If BJ's is going to encourage customers to order through the app and participate in its rewards program, every employee should be properly trained to locate mobile orders, troubleshoot common issues, and assist guests with redeeming their rewards. Customers should not have to educate employees on how the system works or solve technical issues themselves. This experience felt disorganized, poorly managed, and inconsistent with the level of service I have come to expect from BJ's Brewhouse over the past decade. I hope corporate reviews the training, leadership, and customer service standards at this location. I would appreciate a response explaining what steps will be taken to ensure future customers do not have a similar experience. What bothered me most was the staff's demeanor and facial expressions. Even while speaking with the manager, there were cynical smirks and laughter, which made me feel as though my concerns were not being taken seriously. To make matters worse, I ordered the $13 Meal Deal, and my Pazookie® and ice cream were completely missing. After everything that happened, I feel like I was simply ripped off and further inconvenienced. This was already the third time my order has been incorrect. Given the repeated mistakes and poor customer service, I believe the manager should have offered some form of compensation or goodwill gesture, but nothing was offered. I respectfully ask that corporate visit this location and evaluate the level of customer service being provided. The combination of repeated order errors, dismissive attitudes, and the lack of any effort to make things right reflects poorly on your brand. read more

BJ's Restaurant & Brewhouse - No Desert in the $13 meal deal with a ripoff took them three times and they still didn't get it right - New American Near Me - Las Vegas, Nevada

We tried $13 PIZOOKIE MEAL DEAL. We upgraded to add wedge salad and DUBAI CHOCOLATE PIZOOKIE®. Enlightened Mediterranean Chicken Bowl was delicious and healthy. I will definitely order it again. DUBAI CHOCOLATE PIZOOKIE® was full size. That was $5 additional. It was good but it was too sweet at the end. I wish I could choose pizookie, drink, or salad. I prefer to have salad more than sweets. The service was good. People were watching for the dinning area but bar area was opened. We watched hockey and baseball. That was cool. I think the food quality here is better than Chili's and Applebee's. read more

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Hot honey & pepperoni pizzokie you say? April Fools you say? BJ's posted this up on their social media and we had to check it out! There were 5 of us and we all ordered this pizzokie .. the spicy, salty, sweet actually worked really well together. Our server was great (she had not tried the pizzokie) but we ensured her that it was delicious. read more

BJ's Restaurant & Brewhouse - Hot honey & pepperoni pizzokie - New American Near Me - Las Vegas, Nevada

I've been to this restaurant a few times but I only ever come back here for the pizookies. On Tuesdays they have $5 pizookies and it's definitely something you could share with someone ( or not ) if you're around the area looking to grab a sweet treat. I have tried almost all and will say the Dubai pizookie and the chocolate chip pizookie are both my favorites. Service is always great. I don't remember loving any dishes however I would consider trying it again. read more

BJ's Restaurant & Brewhouse - Chocolate Chunk Pizookie - New American Near Me - Las Vegas, Nevada

Its been a long time since I got BJs. Some of you are chuckling right nowz but you know what I mean. I wasn't aware there was such a variety on the menu. A solid 3.5. I enjoyed my steak salad. It was cooked perfectly. Not the tenderest cut, but We also enjoyed the chicken parm pasta, however it was less of a pasta dish and more of a chicken parm dish. There could be better balance. It was nice to see some healthier options on the menu than their used to be as well as vegetarian and vegan options The service was great, often filling my drink before I needed a refill. read more

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The food was great and service was wonderful. Ambiance was avg.. make s reservation.... read more

BJ's Restaurant & Brewhouse - Half. Empty or Half full Mmmmmm Mmmmm strawberry Lemonade drop - New American Near Me - Las Vegas, Nevada

Updating my review since my experience this time was much better. We were seated quickly upon arrival and our server came right over to introduce himself and take our drink order. He was friendly and attentive. We tried the margarita flight and it's definitely worth trying. It comes with 4 small margaritas and all tasted great. For food, we had the tavern cut pig pizza and kids boneless wings and both were tasty. read more

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I brought my crew here for our last full Vegas meal, finally we're outta here! Vegas that is. I wanted to come to BJ's for the $13 Pizookie meal specials. The one that looked the best was the personal sized deep dish pizza, served with a salad and dessert of several different flavors of this Pizookie thing. The special is served at all BJ's locations nation wide I think. This BJ's is located just south of the 215 freeway on South Eastern Ave. Just turn into the Park Place shopping center and head south. It's right near the Indian restaurant we went to previously. Lots of parking, I do love that about Vegas! We get seated at a nice table and drink orders take by a super friendly server. The interior is upscale brew pub look. We all get the Pizookie meal deal with the personal sized deep dish pizza. We try different topping choices. I get the Classic BJ's special with veggies and meat sausage. I opt for the Caesar salad as does most of the table. Our salads come first, I gotta say the salad size here is very generous and the Caesar dressing isn't too gloppy. You can request anchovies if you like with the salad. Our pizzas come and they are smaller sized personal size, but they make up for the small size by the thickness. I asked for extra sauce, cause last time I ordered these, it was a bit dry I thought. It's plenty to fill you up, especially with the dessert coming. Pizookie is a BJ's invented dessert with ice cream served on top of a kinda cookie thing and topped with sauce and whipped cream. This will shoot your glucose levels up, If that's a concern of yours. I got the strawberry and cream Pizookie. I gotta say it was very tasty. Everybody enjoyed their meal here at BJ's, so we all left happy! read more

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I love BJ's it's always a pleasant place to eat! We both had the $13 lunch deal with a pazookie. I had the smash burger which has 2 patties and double cheese. It comes with french fries and I upgraded to get a salad for a few more dollars. I ate every drop! Must've been hungry because it was a lot of food. I had the double chocolate pazookie and wow was that delicious! read more

We came in with friends who regularly visit this restaurant. The food options were great. We ordered ribs, steak, and the pazookie. The gluten free options were listed and we took advantage. The steak that comes in combo with ribs was very tough. The other prime ribs were good as well as the ribs. The service was very slow and not great. The atmosphere was very loud and not pleasant. We would go back if we could sit at the bar where service is typically better. The pazookie was good and they even had a gluten free one. read more

The hell is this jambalaya. No seasoning. How can you even send this out. We come all the time and this is the worst. The jambalaya is normally spicy and cooked very well. That shrimp is white and the chicken barely has a grill line. Ruined my Mother's Day dinner. I could have made this ten times better at home. Did your chef even go to culinary school? read more

BJ's Restaurant & Brewhouse - Jambalaya - New American Near Me - Las Vegas, Nevada

Apparently Monday afternoons are the best time to visit BJ's for their $13 pizookie deal and half off large pizzas. We were seated right away and greeted by our server, Chris, who kept us laughing our entire lunch. The $13 pizookie deal is well worth it; both the southern fried chicken with corn and mashed potatoes and the chicken parmigiana were served hot and were delicious! I like to say I'm a mashed potatoes connoisseur and there's passed the taste test. We also opted for the strawberry shortcake pizookie and made the right choice because the fresh strawberries complemented the sugar cookie base perfectly. Since it was half off pizza day, and because our server said we could do a half/half pizza, we got extreme pepperoni and great white (Alfredo, chicken, mushrooms, garlic). Chefs kiss, the great white was everything I was hoping it would be and because we could split the toppings, I boxed up the pepperoni half to bring home to our kids for an after school snack. Shout out to our server, Chris, who may provide some of the best service in all of Las Vegas. I was starting to worry about the industry and today's customer service and then got to see him in action. read more

We are visiting for the weekend and decided to go to BJ's because they have gluten sensitivity options. When we walked in the place was like any other BJs. They asked us if we wanted a booth or a table. We said booth. It was 4 of us. The hostess walked us over to a table.We asked if we could sit at the booth and she gathered the menus and flatware to put us at the booth right next to the table. She didn't apologize but rather seemed as though it was a changed preference. I had to use the restroom and saw that they were clean. I do not like using public restrooms so clean ones are really appreciated and noticed. No one likes restrooms duty so thank you staff for doing that yucky job well. My family ordered my usual, a coffee and a water. Although this wasn't done, I love when waiters and waitresses automatically bring a water when I order coffee. Not sure if presentation is a priority because my coffee came pre spilled in the saucer in a dripped stained cup. It's happens. Maybe it was a rush, I don't know. I asked for some sugar. The waitress was nice. Great and easygoing personality. I appreciated her knowing the menu and helping me decide between two salmon dishes. I ended up going with the protein bowl with Blackened Salmon. My daughters ordered the Strawberry Fields Salad with Chicken. She made the comment that apparently it only had 3 pieces of strawberries. It was good despite not really living up to its name. She also loved the caprese salad as an appetizer. The portions were big! The family all got their food. It was real odd because when it came out the woman different from our waitress just looked at me without food and walked away. No sorry, it's coming soon or sorry they had to catch the salmon... nothing but a stare and walk off. I came and our waitress did apologize for my wait. We ate, it was great tasting. read more

BJ's Restaurant & Brewhouse - Protein Bowl with salmon - New American Near Me - Las Vegas, Nevada

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I order from BJ's two times a week whatever I order I get the clam chowder but the last three times I've ordered it. I've ordered a bowl and only received a cup and when you order through a food service like Uber eats and you pay the service charge along with priority delivery the cost ends up being somewhere in the neighborhood of $22 and to get only a cup for $22 is ridiculous BJ's you have to do better very disappointed in my order tonight. Does anybody have a recommendation for good creamy clam chowder cause I'm not willing to get burned on this another time. read more

Stopped by BJ's and had a really good meal. I got the jumbo meatballs with spaghetti, and everything was delicious. The Oreo Pizookie was definitely my favorite though, it was warm and perfect dessert. Mary was our server, and she was super friendly and made us feel really welcome. The restaurant also has a great atmosphere. It wasn't too loud, and I really liked the overall vibe. Definitely a place I'd come back to! read more

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Good food, service, and prices. They have lunch and all day specials as well. This is one chain that is consistent. I'm there at 11am or so. I like to beat the lunch rush. read more

Hubby and I decided to go to BJ's to watch the Bears game and nosh on some happy hour items. It's been a while since we have been trying to eat healthier, but I have to admit I do love BJ's pizza. The personal size on the happy hour menu was perfect and we shared it along with some chips , salsa/guacamole, and an order of pot stickers. Yum! The real reason I chose to go was the "Boo" -zookie. It was so good! Decorated cute with Oreo crumble Halloween sprinkles and a chocolate crunch syrup on the ice cream. Yes!! We sat at the bar and the service is excellent. Watched the game with a small group of bears fans. It was fun! Parking is busy but the lot is spacious so I had no trouble finding a spot. Bathrooms are. Lean and spacious. Check out the Pizookies. The Halloween one is for a limited time. read more

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Thursday evening dinner with friends. Our friends suggested taking advantage of the Thursday night rib special. GOOD SUGGESTION!!! For $25 you get a full side of ribs (and these were really good fall off the bone ribs), two sides (sweet potato fries are a $3 up charge) and a full sized pazooki for desert. Great value! Plus they honor reservations. Can't wait till next Thursday!!! read more

BJ's Restaurant & Brewhouse - The seared ahi salad off the luncheon menu at BJ's. Only 540 calories! - New American Near Me - Las Vegas, Nevada

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My wife and I went in last night for dinner. One of the greeters was nice (the one with short dark hair) but the other one (the one with her hair dyed greenish) never stopped applying her lip gloss long enough to even make eye contact. We were seated and sat there for at least 1 0 minutes without a server coming to the table or even saying hello. We finally got up and left. Will not be back. read more

I've been to this branch multiple times, and unfortunately the quality of the food has consistently been below par. My wife ordered the prime rib medium rare, but what she received was a tough, overcooked slab of meat. We requested a replacement, and thankfully the second one was prepared correctly. I ordered the jambalaya, and it looked like the ingredients were simply tossed onto the plate without any care. The presentation was unappealing and did not reflect the quality you'd expect from the restaurant. The service, however, was excellent. Our server, Daniel, was attentive, checked on us regularly, and made sure we were taken care of throughout the meal. He clearly understands what great customer service looks like--give him a raise! One additional concern was the condition of the restaurant. The floor was noticeably slippery, which is often a sign that the mop isn't being rinsed properly or replaced regularly. The restrooms were also not clean. Overall, while the service was outstanding thanks to Daniel, the food quality and cleanliness have declined. Unfortunately, I won't be returning to this location. read more

This is my 2nd time here and ugh I'd be back more if it wasn't on Eastern! This time my boyfriend and I started with the appetizer platter, and then chicken Alfredo pasta, and sticky ribs. 1st out was the pasta which was a little weird but we didn't care. It was delicious! Pretty average chicken Alfredo. Then for the appetizer platter we got bone in hot honey wings, mozzarella sticks, and chips with guacamole. The wings were delicious and meaty! Which I love because some places it's basically breading and the mozzarella sticks were seasoned well. The only thing was the chips and guacamole.. it was like I was eating chips and avocado not guacamole lol. The sticky ribs were delicious!! But our understanding was it's old and won't be apart of menu? Unsure since it was online just no the in person menu and our server allowed us to order them. We also got some drinks and my duck drink was SOOOOOOO cute and delicious. My boyfriend got the strawberry drop and it was just all syrup. Not my fav. Ambiance was fine. It was packed and every booth/seat was taken but it didn't feel cramped and it was good service. . read more

Stopped for dinner and Pizookies! BJ's is always clean with nice servers and consistent food. During the week they have a great $13 meal deal that includes a mini Pizookie. Great deal! Definitely recommend eating here! read more

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Met group of 14 for lunch...we had section by the large windows. I haven't been here in a long time and it seemed much brighter inside. Our server Deborah was very good and accommodating with all the checks. I got the Mediterranean chicken bowl & choc chip pizookie meal for $13...great deal and both were great. Will definitely come back now that I rediscovered this restaurant. The bartender said they also have 2 happy hours each day. I think it's 3 to 7pm and 9pm to close but check website to confirm times and HH items...but sounded good! read more

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Ken is a great waiter, kind of like we went to a friends house for lunch. All of the food was delicious and the strawberry shortcake Pizookie was the perfect finish. read more

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Bj's is always a great place for a good time with friends. My friends and I frequent this place for dessert. Usually on our Tuesday dinner nights we hit up Bj's for their $5 pizzokie deal. My favorite part is that my friend can have her GF Pizzokie and not feel left out. The dessert is always good, but its always hit or miss on the service. We usually go as a party of 4/6/8 and depending on the day- it is fairly okay. Also their happy hour includes a wide array of options, We opted to do the spinach artichoke dip, absolutely delish. The pizzas were also good, I loved the deep dish had a cheesey crunch on the crust. Would be back for only $7 read more

BJ's Restaurant & Brewhouse - Strawberry Shortcake Pizookie - New American Near Me - Las Vegas, Nevada

This location did not disappoint. My friends, and I came for happy hour on New Year's Eve and Daniel was such a great server and very attentive. The food was really fresh and it wasn't as crowded as we thought it would be for New Year's Eve. I would definitely come back to this location. read more

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BJ's is one of those places to go when you're in a situation with friends or family who can't agree on where to go. There is always a great variety of options to choose from whether you're trying to stay healthy or craving something more indulgent. Every night they have a meal deal which includes an entrée and a Pazooki for only $13. Tuesday night the Pazooki's and wine are all half off. As for the quality, flavor and value of the food... it really depends on what you order. I had fish tacos, my son ordered the all you can eat salad with soup and my partner had the fried chicken, mashed potatoes and succotash entrée. Everyone enjoyed their meal, but I probably would not order the fish tacos in the future. I would, however, order the Ahi salad, I posted a picture which I had taken a while ago, but never wrote a review, it was awesome. The vibe was good and the restaurant was very busy on a Tuesday night. Peyton was our server and she did a great job. read more

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We had a great visit at BJ's! Our waitress was absolutely excellent, friendly, knowledgeable, prompt, all smiles! Really very impressed. We came for the happy hour and all of the food was delicious and the prices were great. We even tried the new Dubai chocolate pizookie and it was great. We'll definitely back! read more

BJ's Restaurant & Brewhouse - New American Near Me - Las Vegas, Nevada

Absolutely terrible experience at BJs on Eastern. The customer service was beyond horrible. I waited forever just to be acknowledged, and when someone finally came over, they acted like I was an inconvenience. I was literally just trying to see what time they closed since on Apple Maps it says 1am but looked like they were closing when I walked in. When I mentioned it to the lady who finally greeted me she rolled her eyes and said 12pm and was like where does it say that and I said online so here's your screen shot for the proof lol As a business owner myself I pride myself on customer service and making every person's experience as enjoyable as possible but that's not what happened tonight and I will NEVER come back to this location. The one on Rainbow is WAY BETTER and the individuals there are WAY NICER but unfortunately couldn't go there because they close at 12am! Definitely not worth the time or money. I won't be coming back, and I wouldn't recommend this location to anyone. Very disappointing. read more

BJ's Restaurant & Brewhouse - Hours of operation - New American Near Me - Las Vegas, Nevada

Excellent customer service! We came on a Friday during the dinner rush and were seated right away. Our server, Pat, was amazing--friendly, attentive, and made sure we had everything we needed. The food was delicious, and despite how busy it was, we didn't have to wait long for our meals. The restaurant also offers comfortable seating, with both booths and tables available. Overall, it was a great dining experience, and we'd definitely come back! read more

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Food good. But maybe clear away some dishes. Or how about don't just drop the bill and if I ask a question answer me don't just walk aways. Also putting a box on table for my extra pizza and it falls off because you have not cleared any dishes should be a sign. read more

My go to is a salted caramel pizookie with vanilla ice cream. I noticed that they have an option for a chocolate ice cream instead, but I feel like those would pair best with a chocolate cookies base. When you order it ahead of time, what I noticed is that they package it on the side with your cookie and at least the ice cream they keep frozen and cold until you're there to package it all up finally. When I was ordering ahead of time I was quite concerned that they were going to have everything packaged up too soon and have the ice cream out and melt. read more

BJ's Restaurant & Brewhouse - Salted caramel pizookie w vanilla ice cream - New American Near Me - Las Vegas, Nevada

Came here on a Tuesday evening for dinner and the experience was great! The $13 pizookie meal deal is such a good price for an entree and personal pizookie. The food was yummy however our server forgot our wine until we asked again. It started to get busier around 6-7 but the service was still fast! read more

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Henderson BJ's This restaurant is fabulous. They have a lunch special for$13. We've eaten here for 20 years and never had a bad meal. The last time we were in we had a waitress that had only been working 4 days her name was Danny and she was excellent. It probably was because Jasmine was training her, read more

Hands down one of the worst service experiences I've had at a BJ's Restaurant -- especially in Las Vegas. We sat for over 20 minutes without even being offered drinks. No greeting, no acknowledgment, nothing. By the time our server finally decided to show up, we were forced to order drinks, appetizers, and our entire meal at once because we had no idea when we'd see them again. Our appetizers sat in the window so long that we seriously questioned whether they were still safe to eat. Even worse, multiple servers walked by and ignored us completely, including one working the section right next to ours. When our waiter finally checked back in, we were already halfway through our meal. No refills, no follow-up, no apology. Just careless, inattentive service from start to finish. Management was either nonexistent or completely disengaged. A manager should have been walking the floor, and the food runner could have done the bare minimum by asking if we needed refills, ketchup, or anything at all -- but that never happened. This wasn't just slow service; it was total neglect. Absolutely unacceptable and not worth the time or money. I won't be returning to this location. read more

BJ's Restaurant & Brewhouse - New American Near Me - Las Vegas, Nevada

Pretty good visit today. Always somewhat busy here. We came in for lunch. Malorie our server was quite gracious and attentive. They have a great selection of house Brews and some rotating seasonal and others as well. Food was mostly good. My big complaint was the side of Roasted Vegetables. They were not hot and the Broccoli was not cooked. read more

BJ's Restaurant & Brewhouse - Southern Fried Chicken - New American Near Me - Las Vegas, Nevada

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