When it's just NOT right. (Disgusting) It wasn't RIGHT from the moment we stepped inside for lunch. We have been going to BJ's Restaurant for years without any issues. Honestly, this is the MOST disgusting thing to happen at any dining restaurant, EVER. We asked for the same dish Shrimp Scampi without tomatoes each time. The dish came out with not just tomatoes but extra tomatoes. We kindly asked if they could prepare another one and mentioned it could be 1/2 the size. This was because we split a dish. We didn't think it was right for them to do a full portion since the other person didn't care. When the Shrimp Scampi came out the second time it seemed like they washed off the tomatoes. This though was because most of the pasta was cold and it had no sauce on it thus thinking they just washed it off. Even though we were starving we asked for the manager to assist. This manager who came to the table was a BIG JERK. We have no name because he was so pugnacious that it didn't matter his name. This was NOT a feeling but he looked and acted like we wanted to skip out on paying for the meal. He actually took the time to go back and get the other plate to show us it wasn't just washed. He was really a BIG JERK!!! When the Shrimp Scampi came to our table. Our son started to eat it. Within a couple a bites, WE NOTICED IT HAD PUBIC HAIR in it. You can't make this stuff up. What a disgusting thing to do!!!!! We will NEVER NEVER NEVER and we MEAN NEVER EAT here ever!!!!! GOOD LUCK in life with this kind of behavior and GERMS!!!!!!!!! read more

The service was terrible. There was hardly anyone in the restaurant and we had to wait for a table. And then the waitress would leave and wouldn't come back for 10 minutes. We were there for an hour and all we got was a sandwich and soup. And my soup was cold. This place is trash. Next time I'll go to the location in pearland because it was ridiculous how long it took to get service. And then when we paid we asked her to break a $50 bill and she used it for the bill which was fine I guess but we just asked for change. Maybe we wanted to pay card and tip cash. She didn't even bring all our change back. She kept some of it. We were both confused on the poor service we received because we don't expect that from a place like Bjs. read more

While we enjoy several things about BJ's in Webster, TX, one of the best is our favorite server, Erica. She is so good at what she does! Always accommodating, always efficient, always pleasant, personable, and accurate with our order, she is a joy every time we see her. She makes our experience there worth coming back often. If you eat out at all, you know your server can make the difference between enjoying your meal and never wanting to go back, regardless of how good the food may be. Erica brings us back time after time. Ask for Erica! You'll love her too! read more

We ordered a family meal for takeout. It had salad, garlic knots, pasta, and a pizza. We ordered online and went to pick it up. The lady was efficient and friendly. We got everything we asked for. The caesar salad and garlic knots were good, the spaghetti and meatballs were delicious. We were surprised how great it was. The pizza wasn't good though. I haven't had many deep dish pizzas, but this was bad. It was very thick crust, very little toppings, and very dry. It couldn't have been sitting long either. We started eating it within a half hour after ordering. read more

the food was good the small plates they brought out with our appetizers were dirty. we asked the hostess if we can sit outside she said no that they didnt have a server outside and less than five minutes there is two caucausians lady getting served outside and then more people at another table. The hostess that told me we couldn't sit outside was short and chubby with glasses on I believe. I dont know why she told us we couldn't and less than 5 minutes later there was people getting served outside. read more

Once a week you can find me here. Food is good, above average. I usually get the nachos or avocado eggrolls. The beer is awesome. The "Red" is probably the best beer I've ever had. The first sip is like Nutella. And so very cold. I honestly crave their Red like food, and did I mention the first sip. Waitresses are always great, the place is clean, really nice to go somewhere different than the chains. Keep up the good work. read more

Erica truly stood out as a server. She was warm, professional, and incredibly attentive, making sure everything was taken care of without ever making it feel rushed or forced. Her positive energy and attention to detail made the whole experience feel personal and memorable. The restaurant itself had an awesome atmosphere to match the vibe it was comfortable and inviting, and I will most definitely come back again. read more

Weren't greeted for 3 minutes upon seating.. when we ordered we asked for mozzarella sticks as an appetizer and ordered our entree's and now have been waiting for 15 minutes without any check ups.. and it's not busy enough for the mozzarella sticks to take this long. Really wish our service could be better. We don't feel like a priority at all. read more

came in the night after a big flood and even though 1/3 of the employees were unable to get to work the service was still great! my waitress delivered my food fast and efficiently. plus my meal was delicious and well cooked. i recommend their sweet potato fries! in all my experience at bjs was great and i can't wait to return!! read more

Bad!:( Our watress was not friendly almost angry, so rude! Too many things to list! Probably won't be back! @ Chris manager thank you for the reply! I saw you walking around I didn't want to make a fuss, just coming from church and all! Your response to address the problem is enough, thank you!!! read more

what an awesome experience for lunch today! We sat in the bar area and carla or clara waited on us. She was outstanding super sweet and just all around good people! The food is awesome great lunch menu and tis everywhere! LOVE THIS PLACE and our server...thank you for a wonderful lunch! read more

still horrible service. !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!(don't waste your money) read more

I love their California burger....it hits the spot everytime I go! I love their food and beer. Its a great causal place to just hang out and they dont rush to clean up and move you out. read more

I had erica, she was a great server, food was great and served within a good time after ariving. She was very professional at her job. I'll definitely have to come back. read more

This is my favorite restaurant in Clear Lake. Love the apps, pizzas, salads and of course the pizookies! Great place to go with groups! Servers are the best! read more

Have dined at BJs in Houston, Sugarland, Pearland and Clear Lake area they have good food and service has always been professional. Keep up the good work. read more

I love the service here! I came for dinner last night and everyone there was very nice and helpful I also love that they are vegetarian friendly! read more

The service was amazing and the avocado egg rolls are just to die for! The server was great even when we showed up right before closing.

The service is not the best here, but the pizza is great. I love thin crust pizza, and their pizza is so close to the authentic pizza.