Who doesn't love a big box warehouse. You can get everything from gas for your car to flowers for a loved one- all in one location! Early shopping hours for member make it ideal for getting your grocery items for the week or for that special get together. Hit up the electronics department as they can have comparable pricing. Floral arrangements can brighten up anyone's day coupled with a lovely bottle of vino read more

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I love this BJ!'s I go off hours and they always tend to have my items in stock. They are very versatile in the assortment of items they have. Much better than the selection of Sams Club or Costco. The plus is that they take manufacturing coupon. It's a plus for me. Plus they are the cheapest around for propane tank refills and gasoline. read more

Bought salmon that was smelly and when I tried multiple times to call, the number says go to website! Now I have to drive all the way there just to ask a question! I will be returning this salmon. read more

All good until you need instore help finding product that shows in stock. Had to phone service desk and they told us they had no one that could help us. Ask to speak to a manager for help for help. Manager got on phone said she was tied up.Couldn't help us. Way to make an effort of customer service.. NOT! Left without getting what we came to the store for. read more

A retail store refuses to sell a correct size?? Have never thought a retail establishment would refuse to sell an item to a customer. Attempted to buy a couple of shirts, they did not have the correct size on the table. They had the correct size in an open box under the table. The manager on duty refused to sell me the correct size from the under stock. And that manager Wayne made such a big deal of it threatening to cancel our membership. The most rude and unhelpful manager of a store I have ever seen. Where is the customer service in this store??? Isn't merchandise in a store supposed to be sold. This wasn't a special promotion for a release date or anything. Just not the size I needed on the table, but they had it in stock. A couple of years ago they had a female manager and she was the best. Told us on one occasion that if the merchandise was in her store, then she was selling it. read more

This place is great! They have a great Deli, Bakery, Produce section, and the prices make shopping a little less painful. I save enough per year in gas discounts alone to pay for the membership fee. The nice thing is that even being a warehouse store, you don't have to buy in HUGE bulk like Costco. The sizes are bigger than the average grocery store, but not so massive that you can't finish the product before it expires. read more

The shopping experience at BJ's is not at all as I remember. I walked around looking for some assistance, and mercifully I found a helpful, capable assistant, Manager Lisa. She was super efficient, friendly and everything good, but I still had to search for a very long time to find her. Also, I was saddened that there were NO samples given out on this dreadful day. I may be spoiled, but I am used to coming in these stores and satiating my hunger with a sample nibble of this free taste of that. Once upon a time I believe there was even a place that sold pizza or hot dogs... now there are just park benches inside with soda vending machines. There is nothing there to eat, so please don't ever come there hungry. The prices are nothing to write home about, except on a few items of clothing, and to be fair... Their prices on their own brands of medication is outstanding. read more

I visit BJ's in Concord often! The gas is normally the cheapest in town and they always have items I didn't know I needed. I just found out that if you have the app, you can do mobile checkout, thus skipping the line. The bakery is always fresh and they make amazing muffins. Linda, who normally does the receipt check out is always friendly; I've grown very fond of her! This location is always stocked with your every days needs, it also will have plenty of notice if they are out of a product, which is extremely beneficial. I say check Linda and team out, you will not be disappointed appointed! read more

This BJ's is usually not that crowded, every once in a while you get a smile from a sales person at the front, but there's never usually anyone to help you when you need someone or you you have a question. The gas here used to be a lot cheaper than the average gas station but not by much and the signs are misleading; the sign posted at the entrance says $1.96 for regular but the pump says $2.07 for regular and $2.47 for premium... Also the attendant needs to come out of that little booth and bring a broom! read more

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We got a flat on a vehicle we were towing, luckily it happen after we had arrived to our destination so we replaced it with the spare and drove to this store on Wednesday September 4 to make a long story short I dont even know how the tech at the tire center found out we were Dorian evacuees, he fixed the tire after the time when they take the last customer and he did it for free! Thank you sir and God bless for your goodwill. Came back two more times to this location in the following 48 hours to get supplies read more

Greetings, hopefully, everyone is well. Our family has been let down by a club that we use multiple times a month. Today, after many calls, and many run-around, we found out that BJS uses door dash to pick up your order but doesn't have that information displayed on any part of their website. Had we known this, we would have picked up our order ourselves. The problem started when it was 30 mins past the time the order we placed online was supposed to be dropped off was supposed to happen. We called to ask what the hold-up was, BJS took no responsibility, only blamed door dash. The manager at BJS failed to put me on hold while he called his manager and we overheard him only worried about how they were going to get credited back the funds. Not that a family of 7 was waiting to eat. Door Dash agreed to redeliver and when they got to the store, BJS canceled, then we called back, and BJS finally agreed to redeliver again, and we ended the door dash call with a plan. Then tried to update our number on BJS and was put on hold for over 30 mins. So we hung up and called BJS back and were told they couldn't update information over the phone. 2 hours after waiting for redelivery, we finally called BJS again to see what the hold-up was, only to be told that they can't complete the order. Finally put family decided to spend $40 to go to the store ourselves, still out of $280, only to spend another $240. When at the store, the workers explained how this manager is known to have issues and is nasty towards many people. The workers also explain that staff just went through a retraining 2 weeks ago where they were supposed to help us but the manager was new, didn't know all the stuff he should and too prideful to ask for help. Now we have to call door dash back and request a refund for the initial order that will take 48 hours. We are a family of 7, with 5 children. This incident has exhausted us and we wish we had another place to shop but can't afford it. read more

Normally Mooresville is our home store but Concord Mills works if we are in the area. We were in the Concord Mills area today and needed to stock up on TP and we are going to Atlanta area in two weeks to see a upcoming three year old and his younger brother aged 8 months. We normally take down a supply of wipes, diapers etc because in this area, BJ's can not be beat. Great value and we were in the area today so we stocked up read more

BJ's Wholesale Club - Wholesale Stores Near Me - Concord, North Carolina

Great shopping and staff. buy in bulk and save gas at the clubs pump.

A nice alternative to Sams as they have a deli counter and different brand clothing. We had a mailer that offered a year membership for$25. Otherwise it is not worth the $55 they charge. read more

Last year we purchased a membership during a "special". The membership was offered at $25, and we were promised $40 in store credit -- seemed like a great deal. Except that we never got the $40, and we didn't find the store prices for the things we purchase to be bargains. We cancelled the membership, yet they charged our credit card for a membership renewal again this year -- and they don't answer the phone when I call about it. I'm going to have to go to the store in person to get this cancelled. NEVER AGAIN. read more

Honestly, the #1 reason to write this review is that Yelp keeps pestering me to write it. So here goes...I have been a member for 20 years, dating back to when I lived in Miami. This review is for the Concord Mills location only. Over the years my buying habits have changed, and so have the products that BJ's offers. It used to be bulk only, now it's more geared to family use. You can still find the 5 gallon size green olives, but now you can also buy them in the small grocery store size (just in a 2 pack). What I don't like about BJ's is their change in coupon policy. They used to accept 1 manufacturers coupon per upc, plus a BJ's coupon. Now they limit you to 4 coupons per item total. Example- 12 pack Bounty paper towels. Old days, you could use a .25 coupon on each roll, since they are all individually wrapped. Then you could add the $3 BJ's coupon on top. Now by limiting the total coupons on an item to 4, you can only use 3 of the .25 manufacturers coupons, plus the $3 coupon. Lost savings of $2.25. I'm a couponer, so those lost savings matter to me. They shouldn't matter to BJ's, they get reimbursed for the coupons anyway. What I do like about BJ's is just like at Trader Joes, there are a few items that they offer that can't be beat price wise. Usually you have to buy these items in bulk, but if you use them often, that isn't a problem. I like their meat selection, but prices are barely any better than Publix or HT. Of course their gas price is usually very fair, and they have free air for your tires. Every September I debate if I should keep my membership, I always decide to pay for 1 more year. We'll see this year what happens. read more

Have been to this BJ Wholesale several times. Why do I come to this one or any BJ Wholesale? For the gas. Being on the road and running low this is the place to come to fuel up when you up North Meck. Also, go to the BJ Wholesale up in Mooresville. As for their goods, Make sure you look at the coupon books. We are always on a grab and go mode due to time constraints there may be coupons for those items so check. Also buying bulk items so we have them in stock instead of running to the store everyday. Nice that they have samples. Gives you an opportunity to try the product on the spot and buy too. read more

The equivalent of California's "Costco" warehouses ..but with a bigger produce and meat section and significantly smaller lines. Wow... amazing! I can't sum it up much better than that. If you are looking for family items in bulk (but please stay away from the unhealthy, processed foods, ok?) this is the place for you... read more

The manager is horrible! From her nasty attitude, failure to help figure out what went wrong during checkout....then having the nerve to walk away while i was talking! My free 3 month membership well, needless to say I won't be joining nor will I use my free membership. I'll take my over $630 purchases back to Sams! The only reason why this place has 2 stars is because of CS. The ladies were super nice.... maybe they should take over! read more

On July 24th 2022 I ordered a Berkley Jensen Casco Bay 6-Pc. Wicker Deep Seating Set from BJ's. On July 25th received an email that the item had shipped and my credit card would be charged $1604.99 for the product. They have cancelled my scheduled delivery 3 times and when I contact customer service they said all the could do was email the warehouse and contact me when they had an update. Each delivery day I had to make sure someone was home all day as their delivery window is 8am to 4pm. It has been 3 days since I spoke with a customer service rep and no follow up from them on the status of my order. I would not recommend EVER buying anything from BJ's that needs to be shipped. I will try once again tomorrow to cancel my order and request a refund plus interest that has been accruing on my credit card. I would leave a 0 star review if possible. read more

Came here to get a tire replaced with the Road Hazard Warranty and I had THE BEST CUSTOMER SERVICE EXPERIENCE! Anderson was very friendly and even gave me tips on how to manage my tires. I also was experiencing issues with the sensor in my car and he handled it free of charge. I was expecting there to be a ton of people waiting on tire service but I was the only customer and it took him 20 minutes to replace my tire! Definitely making their tire center my home store! read more

BJ's at this location has some really good clothing selection from infants to adults, many reduced and clearance, Also good name brand shoes. Very friendly employees! I can't give a 5 though bc their produce is very hit or miss and last time was a total miss. We got a watermelon that was rotten when it was cut into it the same day and the same with the mangos. They tasted awful and unfortunately was a bulk package so what a waste of money. read more

This is where I get my gas a lot because it is usually the cheapest. Best prices for propane also. Clean parking lot and store. Friendly staff. It also has an automotive service shop if you need something repaired or serviced on your vehicle. read more

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I like going here...I love the cold cuts but had a bad experience last time. I went to order my cold cuts and the two boys in back of the counter 1 was waiting on me and the other one was putting sudsy bleach on the floor and it was shooting all up onto the machines. I wound up leaving my cold cuts in the fridge somewhere because it grossed me out. I asked them to stop but the kid said naww it's fine ! I'm pretty grossed out by that.... read more

Buyer beware!! Ever since they switched to "Clipped Coupons" via their BJ's application (due to Covid-19), I have been nearly getting ripped off every week! The way it is supposed to work is you use the app, "clip" what coupons you want to use, then, after you are rung up, the money for the coupons will come off your total bill. Sounds great, except for 6 weeks in a row now, not all the coupons are getting deducted from the bill. You then have to go to customer service, show them that you clipped the coupon, that you chose the correct product(s), that the amount was not taken off the bill, and they will pay you in cash for the difference. If you don't pay attention to your receipt, you will be losing money with every purchase! There's an old saying that it's easier to steal a million dollars from a million people than it is one person. I guess they are putting that to the test! read more

Store is ok, gas station is terrible! Today I got in and started pumping, pumped 17 cents worth and they simply shut down the station! Terrible customer service go to sams down the road. Much better service. read more

I am a member at Costco's as well as BJ's, I visit both stores on a monthly basis. I love the selection that BJ's offers along with their coupon books and everyday in store coupons. This BJ's in particlular is well manged and very neat and organized. I have spoken and dealt with the managrer on a few occassions (business, not compliants) and there is allways someone to help or assit you in anyway possible. I speak highly of BJ's but I am torn from giving them a 5 Star rating due to the fact that their food court is just a Pretzel stand and the fact that they don't set up as many food sampling stations as would a Costco or Sam's. I have renewed my membership for another year and plan on doing so every year after. So with that being said, it wouldn't matter if I gave them a 1 Star rating, if I am continuing to purchase a yearly membership then they must be doing something right. read more

The manager was rude, dishonest, and needs to learn better customer service skills. Listen for yourself.... https://www.youtube.com/watch?v=isV10KQYq2w This is what a broken TPMS rolling around in your wheel sounds like https://www.youtube.com/watch?v=CP8C6ctBM8o I came in for new tires on July. I had a flat tire in August and came in for the repair. All my tpms worked when I brought it in. During the repair they broke it. Replaced it with a normal tire stem and put in the broken sensor (still worked but was broken from the stem during repair) into the wheel. I brought it back because of a noise I heard in the wheel when I was moving slow. They "found" the broken sensor and one worker said that to the manager that another worker had broke it during th flat repair so they replaced it free; however, at that point no sensors worked. All four were not working. I came in with all for working. They claimed the batteries were dead in the other 3 as the learning tool could not detect them on my 1.5 year old car! The next morning I went in to talk to Melani, a manger. She said she knew nothing about cars and was extremely unprofessional. Then she said to take my car to the dealer and that my tire pressure monitoring system was broke not the sensors. I asked her if they would pay for if it was the sensor they installed. Indirectly she said no. I took the car to the dealer upon her instruction and they replaced the monitor with an oem sensor and everything worked. The dealer had tried to call BJs several times about the issue to get approval for them to pay and they did not answer. I paid $225 to the dealer took the invoice to BJs and they ended up paying for half. They said they never tell anyone to take the car to the dealer. Well have it recorded on my phone Melani. In addition the dealer confirmed that a broken sensor would continue to work when broken and thrown around in the wheel. He said he has seen it before. I suggest everyone to show to any tire center that your sensors are working and have them agree prior to any tire work. I also do not recommend BJs. read more

I have been totally disappointed with my BJ's membership which started in September 2014. Being a long-term Costco member, but now living too far from a Costco, I initially selected BJ's because of the low gas prices. The people at BJ's are very nice however I just have to assume that everything that they say is just blather and BJ's is a bait and switch company. For example, they hit you with tons of coupons and brag that manufacturer coupons are recognized. That's awesome, but on a ROUTINE basis, the products they advertise are NOT in stock; recently Oil of Olay soap (bar and liquid) was advertised but the bars were not on even in the store. I don't mean sold out--I mean not even a place stocked. Same with with wax melts, Orville Redenbacher-- and I can go on and on about how many products you can NOT buy. When you ask customer service at the desk this is the excuse: it's the computer. For months on end???? Further, the tires are WAY OUT OF PRICE and the deal they have with Munro auto care is simply another scam. They checked something on my car and no surprise, a second opinion took care of that. To add insult to injury, I cancelled my Costco membership after going into a BJ's on a temporary membership. They quickly converted me to an annual membership but guess what? The fine print: only six months and up for renewal at a huge price. Finally, there is a popular product at all the clubs--Premier Protein Shakes--30 grams of protein. Costco constantly had them in stock in multiple flavors. BJ's, that's a big negative. Further, the front desk can't even answer simple questions about the product--are they stopping carrying? Will they carry vanilla like they use to? What's the answer? "I don't know." -- further, the product looks like it's been run over by a truck and this has been going on for months. Lastly, the food samplers are just short of carnival harkers and very aggressive and borderline crazy. I cringe when I have to go by two guys that are usually there. BJ's management should be embarrassed by their behavior. All in all, I have been totally disattisfied with this store. It's no wonder that BJ's routinely close down. A real shame. It would be different if this was simply OPINION, but all of these statements are based on absolute fact: product not in stock, lame excuses for unavailable product, lack of integrity in membership. read more

I love BJ'S but the website suck!!!!!! when l'am looking for a product online u can't find it l suppose u have to sign up to find anything..... read more

My wife and I have been customers of BJs for years. Recently I have noticed that their customer service has deteriorated. We have entered the store towards the end of the store hours, and I realize that we did come in late. But that is the only time we have to make it in together. The couple times we have been in towards closing, the employees have made it very obvious they want us out ASAP. Even to go as far as harassing their own employees to finish with their customers. Also, the last time we were there and were rushed out, we were treated especially badly by the employee that checked us out (Ericka or Erika?). She was snooty, unfriendly, and irritable and it was very clear to us that she was ready for us to be gone. I love shopping in bulk...and until recently have loved BJs. But I hope you realize there is also Sams Club and Costco that we can choose from. I hope to see improvement! read more