This was my first time dining at this establishment. The hostess looked at myself and my party kind of off as we waited for a seat , not saying hello we will be with you in a moment nothing. Finally we were seated...I was noticing the hostess did acknowledge another party several times smiling and chatting as we waited for someone to notice we been just sitting there. We are non white and ugh this is Baytown, smh. Finally realized this might be the reason! I must say it's EXPENSIVE for cold/ bad food and Horrible SERVICE. We stood waiting for a table about 6 mins or so while the hostess was passing food to other patrons/ and chatting . Finally she the hostess attended in seating my self and three others. She was not polite looked at us pissed off and seemed agitated. I must add we were the only ones in line and it was not crowded. OK , so We were finally seated. It took 20 mins or so before our order was taken. We waited for 45 minutes for our food to be given, and it was cold, not even warm! I asked the hostess also waitresses helper , for an item, yes the one who seated us ... she rolled her eyes and sighed. Clear agitation/frustrated. I told our actual waitress that not only was the hostess not hospitable (RUDE) but our food was cold after the long wait they were supposed to be cooking it. It didn't arrive hot. She said we can reheat the food and the hostess is just overwhelmed. How do you take that out on the patrons... I am paying for my services, my food... and myself and my party are the ones who suffer the wrath.. So At this time as we'd been waiting a VERY long time...we ate the cold food...and accepted the fact we were just give the worst service. For $85 for crappie food and very poor service it is what it is. Just won't ever dine here again. read more

5 We were satisfied from the beginning to the end of our visit Very inviting from all employees. The restaurant is huge and spacious. The restaurant was crowded but the food didn't take long to come. The food portions are huge. Every thing bigger in Texas. The tropical mimosa was great. You mixed yourself. The food was delicious. The pancakes were some of the best I've tasted next to my mother's. read more

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Great little diner. Not bad pricing and good atmosphere. Great customer service. Food was lovely and it wasn't busy at 3 pm on a Wednesday. Check it out if you're in the area. Great decorations and little shop in the front with bear stuff. read more

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I have only been here two or three times and while the portions are large, the food is very mediocre. I tried a steak breakfast here and the steak was void of seasoning. Very bland. For good breakfast, while I might end up here again, I wouldn't recommend it to anyone. The restaurant itself looks awesome and the servers are friendly. read more

Sky was amazing! So chipper and helpful. Food was great definitely try the B.E.C.! Great community looks like everyone works great together!

Donna was an excellent waitress. Service was great, food came out quickly. Nice, hot and fresh. We ordered the southern scramble. Huge portions, we had leftovers for another meal. They have wines, Bloody Mary, micheladas, and mimosas. Plenty of desserts. The ambiance is casual with music playing. They have a jukebox that apparently works and you can choose songs. Large variety on menu. They keep everything clean. Not too busy but enough customers in and out. Plenty of parking. I would visit again. read more

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Friendly staff and they are usually on point with their service; making sure drinks are filled and orders are correct. The ambiance is very cabin in the woods lol lots of things made of wood and resemble everything bear. Food portions are usually very good for the price. You will go home full and satisfied. read more

Pretty much straight forward quick excellent service, got seated in less than 10 minutes on a busy Sunday morning, food quality was good, had the breakfast club melt buttery, and perfectly grilled sourdough bread, and two sweet cream pancakes to top it off. This location is fairly new, their waiting area it's kind of small so be mindful if you have a big party. read more

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Love it and all made from scratch!! Our waiter was very friendly and helpful with the menu. The wait wasn't long and we were sat right away read more

Black Bear Diner Baytown - Sweet Cream Waffle Strip-Cut Hash Browns - Diners Near Me - Baytown, Texas

Overall a pleasant place to eat. The menu covers a variety of different types of food. All of the food our group ordered was well plated and delicious. The servers were very attentive and helpful. The staff was professional and our server Maria made sure we had a great experience. Our order was taken quickly and our food was served quickly after ordering. The seating offers decent personal space and a fair amount of privacy. Always what I have come to expect from Black Bear and why I recommended it to our group. I will definitely keep coming back! read more

Service is friendly and helpful. The menu has a large variety. The orders arrive hot, but the portions are big! (Even desserts!) Yeah! The ambiance is country and comfortable. It's a great place for families, dates, or the weary traveler. Check it out! You won't be disappointed. read more

We gave black bear dinner another shot, and it was disappointing again. Today Sunday we stopped by at 3pm. I ordered French toast-bear choice. It was hard as a rock. I couldn't even cut them with my butter knives. They were extremely hard. Food took forever, we did not a refill and no one checked on us. At the end the waiter realized we were there. She apologized and offered a drink to go. But we were already dissatisfied. We usually have a good experience at the Pasadena location. Idk what happened to this location it used to be good. read more

I don't usually write bad reviews--but our recent lunch experience was frustrating enough that I felt it needed to be shared. I've been to this restaurant many times in the past and always enjoyed it, but we hadn't been in a while and decided to give it another try. Unfortunately, it was a complete disaster from start to finish. The hostess, who is always there, still doesn't greet anyone--she won't say a word unless you speak first, which immediately sets an unfriendly tone. Once we were seated, it took about 15 minutes before anyone came by just to take our drink order, and another 30 minutes before someone came to take our food order. We were seriously about to walk out. When the food finally came, our order was wrong--and no one ever came back to check on us. We ended up just eating it because it was clear no one was coming back. The entire staff seems to operate without any table assignments, so servers just float around, which causes situations like ours where we were completely overlooked. When it was time to pay, I mentioned to the hostess (still very unfriendly) that we didn't receive a couple of sides and asked her to remove them. She just said they weren't on the bill anyway, in a dismissive tone. It honestly felt like most of the staff were more interested in chatting in the back than helping customers. This place used to be so much better, but unless some serious changes are made to the service, I won't be coming back. If you're looking for good, friendly service--do not come here. read more

Food and service has been great (for chain diner style food) each time we've been. Portions are huge!

First time ordering from here. Will never order again. Half of the order was missing. The sandwich that did come was awful. Did not think you could screw up a club sandwich that bad. The bread was burnt. read more

I'm still waiting for my food , and waiting for more than hour. And waitress for that hour is walking up down just serving drinks no food. I know it's busy but I've been here where is more people and was served quick. read more

We sat down and right as we were about to order our food a roach crawled right across our table. So disgusting. The roaches have to be terrible in the kitchen in order for them to crawl across tables in broad daylight. read more

This was my first time at our local Black Bear Diner and I'm a fan. The decor is really cute plus Christmas decorations added to the charm. My breakfast was perfectly prepared and brought to the table in about 10 minutes. Yummy mild breakfast sausage cooked just enough, over easy eggs and light biscuits with gravy. The coffee was good, too! read more

Black Bear Diner Baytown - Diners Near Me - Baytown, Texas

Stellar breakfast! While our visits have only been for breakfast, we would not hesitate to go anytime. Google is great, staff is friendly and attentive, The portions are very generous and to go containers are cheerfully provided. read more

Service was terrible. Food was average. I don't think we will be returning. We had to go get a waiter.

Biscuits were hard as rocks and cold Do not recommend for breakfast. Have not tried lunch or dinner read more

We came here when they first opened. I ordered the meatloaf, usually one of my favorite things. Theirs, however, was not good at all. Black Bear's meatloaf had loads of raw shredded carrots in it - yes, RAW crunchy carrots. Yuck!! Also, I asked for gravy on the side, and instead, gravy was poured all over the meatloaf. Not happy with that, either. My companion's meals were better, so I guess it's hit or miss at this place. Personally, I do not plan to return here. read more

The food and service were top notch! Alondra was our waitress and she served us well! The rest of the staff were very friendly, which makes the overall experience even better. 5 stars all the way around! Well done! read more

Food is fairly good. The service is awful. They do check on you for 20 mins at a time. Husband had to take coffee cups to them. They brought cold butter for hot pancakes. The butter never melted. Their waitresses are all over the restaurant instead of in sections. lt's not efficient. read more

Horrible service! Very unprofessional staff! It took 45 minutes to receive a steak because the cook burned the first steak after ordering a medium steak. If I could give less stars I would. The manager discounted the order so I will give them another try. read more

Food was good, tasty and well prepared. Service was quick and tasty. Restaurant was was very good.

I ordered the Bear's Choice with pancake and bacon. The pancakes were awesome and the bacon was good. The wife ordered an omlette and I was finished with my breakfast when her's arrived. There was a glitch in their system and all of the wait staff were lost. The dining experience left a little to be desired. read more

Cute place. First time at a Black Bear Diner and this one is new. I ordered the Chicken Fried Steak from the "Little Less" section. It was plenty. I changed the seasonal veggie to green beans. The steak is a pre-breaded, frozen steak - not made fresh in the diner. It was still good, just not great. Mashed potatoes and green beans were good. Green beans did have bacon bits, southern fashion, not for everyone but I happened to like southern cooking. My husband ordered the big burger...it was big! It does not come w It's cheese, that $2.99 extra. He said it was good. Brought part of it home. Swapped his fries for a house salad which he said was very good. We had a lot of service at a table. One lady was going around refilling the condiment trays which I thought should only be done at empty tables but we accommodated her and added jelly to ours per her request. She was back in a few minutes wanting us to swap the entire tray --- that was a little much. They need to only work on the empty tables as far as setups and cleaning go. Our server came back many times, as well as 2 other people to check. Service was fast...we were not there long. A little pricey for a diner, but everything is pricey these days. read more

Black Bear Diner Baytown - Big Bear Burger w/cheese 10 oz - Diners Near Me - Baytown, Texas

Don't buy the chicken fried steak it's frozen not that good. Sure not worth the price.

worst customer service I have ever had Mcds is better we went there Thursday evening the waitress took our order and we never saw her again until we were done eating no drink refills no nothing she didn't even bring us the food the cook did we sat there for 30 minutes waiting for our bill she never came we had to get up and flag her down we paid asked for a to go container she didn't even bring that to us another worker did of course no tip was left we couldn't even get drink refills when we paid she asked if we wanted drinks to go I told her we needed that when we were eating she was 30 minutes late maybe she didn't like white people food was good but eating with no drink sucks she waited on the table about 10 feet from us but not once did she check on us she ignored our attempts to get her attention the place was dead last night when we went so they were not busy at all she was the worse I have ever had read more

The ambiance is a home grown vibe that speaks on its own. Very family oriented. The restaurant has a very nice feel and inviting atmosphere. The food is great and you have a huge selection of meals. I love the service from the staff. I have had been there 3 times. Welcome and Thank You for your excellent restaurant and Friendly Service. The restaurant is Black Bear restaurant in Baytown,Texas read more

Black Bear Diner Baytown - Onion rings, macaroni with cheese, steak and three shrimp. - Diners Near Me - Baytown, Texas

Service was horrible. The food was undercooked, wrong food, no refills and our order was left to get cold. Add to that the cook was unable to get us our food, but he was sure enough eating in the cooking area. Manager is less the helpful. Corporate needs to investigate!! read more

Debbie makes our breakfasts here perfection. We adore her. Great service and wonderful food!

food was delicious. Management was outstanding jovial full of life and made it a very pleasant experience. Mercedes did a great job. The manager Ro was super great. read more

Food was delicious and the service was great. I love the little shop. I will recommend to friends and family.

Breakfast was really good this morning. Santana was our waitress. she was knowledgeable and accommodating, helpful. we good our food promptly. The restaurant was very clean. We will definitely go back! read more

Gawd this food is sooo adddictinggg, come here bring ur friends and yall will nvr stop!

Food was excellent with large portions. Our server Angelina was very friendly and professional and kept checking to see if we needed anything. read more

The service was excellent and the food presentation looked nice but both the chicken fried Steak and fish and chips were very bland almost tasteless. The tartar sauce was like eating a spoon of mayonnaise. We may go back to try their breakfast or sandwiches but dinner items were a disappointment. read more