Michelle was the best ! She came to the tabel every so often to ask if we needed anything. She made the experience here better.

Alonso was such a great waiter and food was so delicious. This is our first time here in California and I would definitely recommend it. Will come back again :) read more

Got seated super quick, employees super friendly and energetic. Big menu and a wide variety.

Another amazing family breakfast with amazing service! Our server, Michelle, was absolutely wonderful! Not only was she extremely friendly and kind, she was also very attentive! Our drinks were always full and Michelle was on top of our every needs, and with a smile! She recommended the Tropical Mimosa, and it was absolutely delicious! My family and I love coming here for breakfast, and we will definitely be requesting Michelle because we know that we will be well taken care of! Thank you Michelle for the amazing service! read more

Black Bear Diner Buena Park - Tropical Mimosa and a cup of coffee :) - Diners Near Me - Buena Park, California

I am extremely disappointed with the service we received. This is not our first time dining here, which makes this experience even more frustrating. We walked in on a Friday around 3:30 p.m. There were only a few tables occupied, yet there was no one at the front to greet us or even acknowledge that someone would be with us shortly. We completely understand that staff can be busy, and we would have happily waited if someone had simply communicated with us. While we stood there waiting, several customers who had already finished their meals walked up to look at the desserts. A staff member came out from the back and helped them immediately without even acknowledging that we had been standing there waiting to be seated. Then another customer walked up to pay their bill, and the same employee helped them as well. We were still standing there without so much as a greeting. After waiting several minutes, I politely asked if we should just seat ourselves. The employee responded with an attitude and simply said, "No, you need to wait." By this point, the restaurant was extremely hot inside, and I was becoming increasingly frustrated. I then asked if he was going to be our server, and he said no. Honestly, at that point I wanted to leave. However, I decided to give the restaurant the benefit of the doubt because I didn't want one employee's poor attitude to ruin lunch with my mom and my son. Unfortunately, first impressions matter, and ours was far from welcoming. No customer should feel ignored the moment they walk through the door. read more

Meh... the hash browns were more like hash blondes... undercooked. The service was good and attentive. The ambience was very American and boring. Standard plain Jane breakfast although the pancakes tasted better than IHOP's pancakes. Nothing impressive, but a standard breakfast if you're into that. read more

Very accommodating to our large party of 17. Basketball team of teenage boys from Hawaii and the portions were large and filling. Our server was very sweet and the decor was fun. Recommend read more

Black Bear Diner Buena Park - The volcano - Diners Near Me - Buena Park, California

We went for dessert only. It was afternoon on a Sunday. I ordered the blackberry pie heated with ice cream my friend had the cheese cake. We were seated in the former bar area. Our server was nice but did not seem to know the menu. We asked about the toppings offered on the cheese cake. He said he didn't think that did toppings. The table tent add was for blackberry cheesecake. I pointed this out and he said it might just be the jam you could put on? The cheese cake arrived plain. No follow up. The pie was fine restrooms clean. There is indoor and outdoor seating. read more

Visited Black Bear diner this Sunday morning and boy was this place packed with guests. Good thing we got there early and had a 8:30am reservation to celebrate our uncle's 91st birthday. I made a mistake during my check in comments, I thought it was his 92 b-day. Any how I had the mini volcano breakfast - 2 sweet cream pancakes, 1 bacon, 1 sausage and 1 egg = delicious. Anyhow service was great, we had a group of 11 people and service moved smoothly. Coffee cups and water refilled often, food came our quickly despite the crowd of people in the restaurant, all tables packed. Props to the the kitchen crew! read more

Black Bear Diner Buena Park - Breakfast menu - Diners Near Me - Buena Park, California

See all

- I really liked this place, big portions. - The ambiance of this place was also nice. Log Cabin. Bears. - This place felt like a homey, safe place to go to after driving all day and being busy. - Really enjoyed my food and time here. I also bought a few bears for the road. Would come back when I am in town. Bears are cool. read more

Great service from Robert, delicious food from the cooks, plenty of space in their dining room, and a fun trivia game from the baseball booster program. Great night. read more

See all

The food was really bomb and I completely finished almost everything. I sat at the bar and i met michelle who was an awesome waitress and made sure i was good throughout. And then alonso the cook in the back made my food amazing and cooked my steak to perfection. AND DAMN those biscuits and gravy are literally the besttt read more

I had breakfast with my kids. We were excited that there wasn't a wait and the restaurant was clean and staff was friendly at 7am. My kids typically order on the adult menu but they were excited that the kids menu had two side options. My daughter ordered the chicken tenders. They did not disappoint they were Krispy and delicious. My son ordered the French toast plate and he rally enjoyed it. The fruit in both plates were fresh. Unfortunately my meal was nothing like my kids. I ordered plain avocado toast. The first time it was brought out the eggs weren't in correct. Our server was kind and said she would have them remake it. I was hoping they actually would remake it because the avocado in the toast makes the bread soggy. The second time my plate was brought out it was the same toast eggs made correctly. As I cut my toast I noticed it was soggy and there was a hair on my plate. The manager was kind and did not hesitate to take it back. I was offered a fresh meal or a nee plate but my appetite was completely gone. Overall the service wasn't bad, I'm not sure what went wrong. Lesson to learn here. Check your food & have the waiters read back your order. read more

We went on a Sunday and we had s large group. It took a while to get our order, the waiter was nice. The coffee is okay, and the good was alright. The pancakes were a bit crispy, not enough syrup given. They forgot to bring the toast and pancakes to 2 people, we asked twice. People who got toast barely touch it, it was extremely dried bread. I had the strawberry waffle, quite forgettable. The place looked like it needed a deep clean, spider waves on the owl, dust everywhere (like cake on layer). The facility needs TLC. Order some pancakes to go and it was a ridiculous wait. Seems like they were extremely understaffed. read more

See all

Love breakfast so course I get waffles or pancakes with side of eggs and sausage here. Their pancakes taste sweet cream! The grizzle 2 pancakes 3 eggs 2 bacon 2 sausage links & ham steak plus choice of potatoes. That's a lot of food! but the bears choice 2 pancakes 2 sausages and 2 eggs is perfect portion. read more

Pretty big location compared to other BB diners. They need more servers but other than that staff is friendly once they get to you. Love the southern scramble and they have good strong coffee. Very family friendly and large front counter for single diners. read more

Yummy food and great service! Alexis was our server and she was great. Amazing attitude and service all around.

Got American diner food cravings and decided to try this spot. Practically empty on a Friday afternoon. Southern Scramble has a split biscuit plus sausage patties ( mild or spicy), topped with scrambled eggs egg and gravy. I asked for extra gravy too! Quite satisfying. My companion got the smaller chicken fried steak, also comes with mashed potatoes potato or salad, plus gravy. Children's meal of macaroni and cheese plus side of cut up fruit. Shared bread pudding for dessert: nuts and raisins plus a dollop of cream. All the food was delicious. Maybe the service was a little slow considering it was empty but that just might be also because the waitress seems to be cleaning or refilling containers at the counter. Close to freeway, might be busier during lunch or brunch hours. Payment by card at table side. Kids will LOVE the teddy bears lining one wall. Of course I got my little one her own engineer bear, complete with cap and overalls. Quiet , easy to hear each other talk. Lots of parking. read more

See all

Wow wow wow !!! Thank you Ingrid for giving us the best experience!!!! She is our best server yet !!! Made sure our order was right and that we had everything we needed :) read more

The portions are humongous! The service was attentive and friendly. The place was pretty empty. I was pretty satisfied with my breakfast! read more

Black Bear Diner Buena Park - Build your own breakfast - Diners Near Me - Buena Park, California

See all

We were driving home from LAX after a redeye. I needed coffee and food right away. Hubby loves Black Bear and I think it's pretty good. Prices are very doable. Our server, Albita, was friendly and attentive. So were the other servers helping with coffee and stuff. It was before 8am and we were seated right away. I always get my chocolate chip pancakes and I am satisfied. The eggs and bacon are a plus. read more

See all

They open early. The guys at work like to come here before the doors even open. I've been to a few locations and they are very consistent. I like getting their giant burgers or my favorite breakfast dish, which is chicken fried steak. I don't know why I love it so much, but beef poked with holes coated and deep fried is my jam. read more

First time here in this amazing restaurant. It was not that busy that means the food came out very quick but the best part of our experience was with the service our server Alonso is one of the best servers we've ever met. The restaurant was clean and the staff was so friendly with us! Definitely we'd like come back again! read more

I love the "Black Bear Diner" chain, I've been to several in my area and this one was the last on my list to visit. Immediate top 3!!! The theming is on point, and most of, the service was amazing! I will always forgive a little too much char on toast if the service is friendly. I felt welcome, our server was very very sweet, and the food was just as perfect! I can see a lot of care went into the decor and presentation of each dish, so I really appreciated the whole experience! read more

See all

This place is a joke of a "restaurant" never again will i spend my money on this place. Please stay away from this location!!!! Food was horrible and customer service was even worse...trust me if I can give 0 stars I would Here's a pic of my lovely hash brown and toasted toast . read more

Black Bear Diner Buena Park - Diners Near Me - Buena Park, California

My server was unaware of my food allergies. The kitchen did not pay attention to the server's notes regarding substitutions due to allergies. Consequently, I had to request that my meal be remade. The food came out excessively burnt and unappetizing. The children's meal was also unappealing, as children are visual eaters. My niece became ill shortly after eating, experiencing excessive sweating and vomiting hours later. The server rushed us out of the restaurant while placing the bill on the table only halfway through our meal. No dessert was offered. The service deteriorated immediately after the bill was paid. The children received free dessert, but it was not offered to us. I had to demand for it, when it was pictured in the meal. When asked, the server provided an item that was not pictured on the menu. All we got was a bowl of strawberries and a piece of lettuce, even though the picture showed whipped cream (which is mainly what our nieces wanted). Oddly enough, even that took forever to come out. This establishment appears to prioritize quick turnover to maximize daily revenue and tips per hour. read more

We came here for a church fundraiser and we had a great experience. Staff greeted us with a smile and sat our family sat a table immediately. Our server Mel was nice and efficient (handing my kiddos coloring materials, getting orders for my kids right away and gave me a few minutes to look over the menu for myself). Food came within 15 mins after ordering. Kids enjoyed their chicken tenders and fries. I ordered the new york steak breakfast meal. This meal is hefty so I had leftovers. I liked the fluffy pancakes and eggs. Mel checked on us periodically making sure everything was good and we had what we needed. read more

First time visiting Black Bear Diner and we really enjoyed our experience. The black bear decor was really fun and the menu is pretty vast. We ordered breakfast items: Strawberry Waffles ($12.29), Bread Pudding French Toast ($13.39) with a side of thick cut bacon ($6.29) and The Volcano Breakfast which includes 3 pancakes, scrambled eggs, bacon and sausage links ($13.99). The portion sizes are definitely shareable or enough to take home for another meal. Everything was super tasty and we would order everything again. Service was as attentive as we wanted and needed. We are excited to return to try their lunch and dinner items and some of their desserts. I think this may be one of our favorite restaurants now. read more

See all

I don't really understand how anybody can give this place a bad review...? But whatever,,,, I've been to three different locations. But let's focus on this one in Buena Park first of all Everyone was friendly as soon as we walked and of course. Just really nice and welcoming. The service was great and I cannot say anything bad about this location. the food was delicious. As always, I got a cheeseburger and my wife got the turkey sandwich. We also ordered an extra side order of onion rings. &&& a biscuit with gravy cause you know if you go here you gotta get the biscuits and gravy.. Of course it was a little too much food, but it was well worth it and now I'm sitting here in a food coma trying to write this review.... Hahahahaha .... i've been to three different locations and they're always nice and great so just remember the most important thing when coming here is to Make sure you go there hungry because everything's delicious and you need to leave Room for dessert . And like I stated in the beginning of this review , we were treated very nicely very friendly. Everything is clean and I can honestly say that they definitely get five stars from me.. On a real personal note, I just wanna say that the black bear diners. Remind me of when I was a kid . it sl has that hometown feeling , the food is good. The people are nice. The place is clean. All of the above just brings back some really good memories for me. (To the staff) thank you everything was great. read more

Black Bear Diner Buena Park - We're calling this one the (aftermath) haha - Diners Near Me - Buena Park, California

See all

This was my first time at black bear diner and it was a great experience. Our server Patricia was super sweet and had great service. The menus are cute and I love the stuffed animals in the entrance Food was phenomenal and I'm very much looking forward to coming back soon! read more

Black Bear Diner Buena Park - Bear's Choice breakfast - Diners Near Me - Buena Park, California

You know those diners inside the theme parks? That's the same feeling I get when I walk in here. Black bears are everywhere -- on the decorations, merchandise, and to-go packaging. It's really an immersive experience. And I'm not complaining :D I stopped by for the first time to pick up food. This place is huge -- with seating both inside and out. It's packed! Not sure if it's always this crowded or just because I came during Father's Day weekend. It's an inviting, noisy, family friendly environment that made me smile. Even my to-go paper bag had the signature black bear on it, and I feel unreasonably attached to it -- I will definitely find ways to reuse it! Dare I say... it's unbearably cute. I'll see myself out. read more

See all

The food was tasty. I don't have any complaints about taste and portion size. The portions are very large. My only issue was with service and team work. Our waitress was very busy, however there were 3-4 employees hanging by the kitchen talking and not helping out. Our waitress forgot some of our requests but she was serving most of the tables, while the other employees were just standing there talking and laughing. Seemed like toxic mean girl environment. Also, bad customer service, help your co-worker with refills or something. read more

See all

Perfect for a late night (after 9p) bite. I ate here twice while visiting my folks. Great service. First visit - $12 steak and eggs special. Satisfying and good. Thankfully our server suggested this. Second visit - another winner. Hobo omelette with avocado, hash browns, sour dough toast, with iced coffee. Winner, winner! We closed out the meal with dessert - my friends, a couple, cheese pie. Me - a banana cream pie. Very good with an actual banana taste. read more

Black Bear Diner Buena Park - Diners Near Me - Buena Park, California

See all

Just wanted to say Ingrid is one of the best servers here at black bear always helps me and my family out ever Saturday and Sunday supper great service we always come very early and enjoy sitting in booths and they always let us sit in the quiet area of the restaurant. Please give her a rais read more

Black Bear Diner Buena Park - Diners Near Me - Buena Park, California

See all

Food was amazing as always. Evelyn did a great job ensuring everyone got exactly what they ordered the way they wanted it. Thanks so much for treating our team like family. read more

I was there for a medicare awareness when turning 65 conference. The food that was provided was excellent & the waitress carried out 5-7 plates at once! Very impressive! I usually go the Black Bear for breakfast. It's always good & fresh! But make you are hungry when you go cause they have big plates of food! read more

This Black Bear is my husband and I's weekly breakfast date spot and truly love coming back because of the wonderful staff like Ingrid! She serves us each morning and is always in great spirits. She memorized our orders right away and makes our visits such a delightful breeze. read more

Food portions were HUGE and the prices were very reasonable. Very family friendly restaurant. Food was tasty! Sadly, our waiter only checked on us 2 times during the visit. We ran out of water a few times and had to flag someone down (a different waiter). We packed up our left overs and waited a good 20minutes just to flag down 3 other waiters and ask for our check. read more

Me AGAIN , . As usual. My friend n I went out to eat. But this time it was for BFast. Which we are glad we did and chose this restaurant. For once FOOD WAS DELICIOUS. OUR WAITER VLADIMIR WAS WONDERFUL , FRIENDLY, COURTEOUS N FUNNY . Even he's coworker a waitress ( which I didn't asked for her name) that was helping a BIG GROUP OF MEN next to us offered her service . We sat out in patio. Place was clean and just well taken care of. Will definitely come back. AND TO TOP IT ALL OFF WE GOT OUR FOOD FOR FREE!!!!!!! We obviously asked everyone who was the wonderful person that paid for us. But no one told us. Waitress said they wanted to be anonymous. Soooo. If anybody knows who was this wonderful person or people. Please tell them THANK YOU FROM MY FRIEND AND I. "Maybe they overheard it was My BDay Month " read more

Black Bear Diner Buena Park - Our FREE Steak and eggs breakfast - Diners Near Me - Buena Park, California

The restaurant was very clean both inside and out. I loved all the bear motif. If you have a bear lover in the family, they have merchandise for sale. You can get things like slippers, PJs, mugs and even back scratchers. The menu is unique in that is printed like a newspaper. Unfortunately the food was just okay. One person in my party had his prime rib over cooked and had to send it back. After it was delivered to our table he was told that they cannot cook the prime rib medium rare. I ordered a burger. It tasted like the kind you get at a hospital cafeteria, tasteless. The best thing to order here is the pancakes. Next time I will just order what they do best, breakfast. Be ware that they tend to either undercook or overcook the bacon. read more

See all