We've eaten at multiple BBD and this location doesn't even come close to any of the others. Stale freezer burn tasting bread pudding. Portion sizes have nose dived but when your menu says 2 biscuits with the Bigfoot chicken fried steak and both order come with 1 comes across as cost cutting. read more

Came in with a big group of 8 year old soccer players and their families. They made room for us in 20ish minutes and were super nice and understanding. The food was very good and came out quickly. Definitely recommend giving them a try for breakfast, especially if you have a group. read more

Once seated, looking over the menu the waitress asked if we needed a few minutes, we said yes. She returned approximately 15 minutes later to take our order. I ordered the build your own breakfast 2 eggs, 2 bacon and 2 pancakes with fruit and whipped cream on my pancakes, my husband ordered sizzling chicken stack plus a dinner salad with ranch dressing and cornbread. The chicken breast was thin and dry the dinner salad was only lettuce and ranch dressing with nothing else in it and we were charged $4.89 when it was supposed to be $3.99 Our food took approximately 25 minutes. I had ordered fruit and whipped cream on my pancakes, she brought me a bowl of fruit, when I said something she did put fruit on my pancakes and left me the bowl of fruit and didn't charge me for it. I have been to this location several times before and the food has always been very good and so has the service. Tonight the service and food wasn't good. I observed most of the staff hanging out in the kitchen area eating. The bathrooms were not clean, trash cans were over flowing read more

Everything about the black bear, the staff the environment everything about it, so worth it.

Ordered eggs Benedict. The hollandaise sauce was so oily that when i touched it only oil got on my hand, no sauce. It just didn't taste like anything other than oil. The server was really polite and attentive. Just really wouldn't recommend the food. read more

Black Bear Diner St Charles - Diners Near Me - St.Charles, Missouri

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Ordered chicken fried steak. The serving was small and steak was over cooked and dry. Very little gravy on it. After the meal I realized that one of the sides was supper to be mashed potato and gravy and they had brought a biscuit and gravy instead! Very little gravy on that as well, mostly just a dry biscuit. Was not worth the money. Disappointed in the meal. read more

One waitress managed a party of about 22 all be herself. She did great but got no help. One of us went to the counter to grab our parties silverware to help the waitress. The food when it finally came out was meh. Had the breakfast plate with pancakes egg and sausage. I personally wouldn't have chosen this place but went with the group. Ample seating with very few patrons inside. Dont think anyone from the group will be going back anytime soon. read more

Stopped in while traveling through for a bite of dinner. Our server got double sat but still took care of everyone with grace and never neglected anyone. My wife and I had breakfast dishes and they were very good. The store was clean and not noisy. Will be back next time we are through there. read more

Ordered the Parmesan sourdough melt and cup of chili. Couldn't finish the burger because of the raw onion taste. My burger was cooked well. Staff was friendly, they give you big portions so I had leftovers when I came home. Great dessert options and gift shop was cute. read more

Black Bear Diner St Charles - Parmesan Sourdough Cheeseburger* (960 cals.) Housemade Chili - Diners Near Me - St.Charles, Missouri

I ordered two steaks with cheese. They gave me four taco shells without the meat, and it wasn't even hard shell. I ordered dessert and manager yelled at me for getting something And yelled at me again, saying that they didn't have it blackbear diner is good, but I expect them to have more expectations. I went to the bathroom waiter pushed me out of her way and there was a spider in the corner of the bathroom although the taco shells were good. wasn't any sauce at my table there weren't napkins my drink came with my meal, which took 30 minutes to make. Never coming to Black Bear diner again worst experience ever. read more

Large portions, large menu, and tasty food. Good for more than breakfast. Value for money it's hard to beat. It's not a 5 star kind of place but friendly service and nice atmosphere. I guess you could call it a family dinner. read more

Black Bear Diner St Charles - Comfort food! - Diners Near Me - St.Charles, Missouri

For the best service , ask for Nick! He was a great server, attentive and tolerable to a group of 7 chatty ladies who were also starving. Nick remembered each of our orders and provided service with a smile and great attitude. Nick deserves recognition for his superior service. We appreciate his great service in this difficult industry. read more

This was surprisingly good. Why do I say surprisingly? I don't love breakfast food and vegetarian pickins at places like this typically underwhelm me. What overwhelmed me was the bear claw. They are huge... Maybe as huge as a real bear's paw. read more

Black Bear Diner St Charles - Bear claw - Diners Near Me - St.Charles, Missouri

The food was delicious! My daughter especially loved the Huckleberry Malt. The waitress was exceptional. The atmosphere was fun and inviting and they sold souvenirs. read more

Nick was our server and was super! Krystal had to come out for a different table and was great about it- they weren't upset because she said the order wasn't right. It all was good! read more

Good food and huge portions., this place had really good food. Nice atmosphere, chicken salad was huge.

Been to BBD before in Washington State and overall pretty good place. They are starting to pop up around country. Pretty good menu and good food. Big ass biscuit just a little too dry for my liking. The scramble was pretty good and good service. I'd come back to try more read more

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One person said that the waiter was on her way and she wasn't! We sat there for almost 30 min before anyone came to ask for our drink order. Terrible experience I'm not impressed. The waiter said I thought you had drinks but she literally looked right at our table. Please improve this. The experience was terrible and the French fries were green and not fresh read more

If you like Cracker Barrel you will love this place. It has so many options for breakfast, lunch, and dinner. And tons of desserts. Service is quick and there's lots of space. The food is good! Lots of home style cooking and comfort food. The only issue was the apple pie, the filling was very mushy and over cooked. read more

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I have eaten here many times and have worked on the menu one item at aa time. I have yet to be disappointed Fresh and large portions, always something to take home read more

Very nice place to eat went there on my birthday hardly anyone there but took forever to get my food. Over all good was delicious. I will go back read more

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Went to Black bear today again. And was serviced by Sam she was very kind and listened well to my order. I didn't have to wait long before she brought it to me. Great waitress. read more

We went in on Saturday evening with our daughter and her boyfriend. There were four of us. Our waiter was Aiden. He service was exceptional and he was very friendly. Two things that made the experience great. Food was good, came out hot. Never had to ask for anything, he was on top of it and had it to you. I'm huge on my drink being filled because I drink a lot and he had another glass out before the last one was empty. Would ask for his table when going back! read more

The food was pretty good, I didn't like the eggs to much. They didn't have Pepper Jack cheese available. The service was good, our server was nice. The ambiance was fair. The place is old, so I wasn't expecting much! It is a homey , comfortable place! It was a good place to stop. My Mom & I are trying out various restaurants this summer. I would recommend this place only if you don't have anywhere better to go. read more

Horrible service. Servers all have attitudes and walk around on their headphones talking on their phones just don't how management doesn't see it. read more

Very inconsiderate, selfish management. Drove all day and decided we wanted diner food when we arrived. Double checked BBD would be open when we arrived. Their website and google said they are open until 9pm on Tuesdays. We arrived at 7:50, there were approximately 5 or 6 tables occupied and eating. We were told they had just decided to close at 8pm instead of the normal 9pm. Very disappointed, but after reading some of these reviews, we probably dodged a bullet. read more

I wound up at the Black Bear Diner kind of by accident, but what a happy accident! They provided a huge amount of food for a pretty reasonable price. My friend and I had work to do and the staff graciously managed to provide good service without bothering us. (I find that to be a bit of a tight rope so I really appreciate when someone gets that just right.) I was concerned that since it looked pretty crowded that we'd have a long wait and the place would be really noisy, but surprisingly, they sat us within 10 minutes and the sound was fine. Next time I show up there, it will be on purpose! read more

Went for breakfast this morning. The place was about 1/3 full, so imagine our surprise when we waited about 5 minutes to get seated. Server did come to our table to get our drink order quickly, but took about another 5 minutes to get those. When she returned with our drinks and to take our order, only then did she tell me their waffle iron wasn't working, so I needed to pivot my order. I ordered scrambled eggs, sausage, hash browns and meal came with a biscuit. It took quite a while to get our food, and then it was lukewarm at best. I will say, however, our server was very pleasant. The woman at the checkout informed us they didn't offer a senior discount, which was disappointing. This is definitely the last visit for us. read more

Stopped here to meet my mother in law for lunch on way through town. It was fine. I had chicken and waffles. Waffle was really good but the chicken tenders were really tough on the outside like they had been reheated. Grits were not good so I'd skip them. read more

This diner serves breakfast lunch and dinner, lunch and breakfast all day, the service was spectacular, the food to me was exceptional. I will recommend black bear diner St Charles MO to everyone I know. I hope you visit this diner read more

Black Bear Diner St Charles - Diners Near Me - St.Charles, Missouri

Came in with a friend on a Sunday afternoon. We were in the mood for a burger so we got the ciabatta burger. They didn't ask us how we wanted it cooked but both burgers came medium rare, which we were fine with. The restaurant as a whole didn't seem too clean, especially the restrooms looked like they needed some attention, but the food was prepared very nicely and it was a delicious experience. Would most likely visit again read more

Black Bear Diner St Charles - Ciabatta Bear Burger* - For Hungry Bears (1150 cals.) - Diners Near Me - St.Charles, Missouri

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Missouri Our first time at Black Bear Diner. What a wonderful experience. The food was very good. The menu has a wide selection. Our server, Drew, is an exceptional person with his professional and courteous manner. Insuring that our food was to standard and hot, also continuesly Insuring that we had full cups of coffee. (((Well Done))) We'll most definitely be back. read more

I came here on my birthday because it was a tradition we would do when I lived in California. Every year we would go to Black Bear for either my taco salad or for the sweet waffle breakfast. I was excited to get the same quality customer service and food, except in St. Charles instead of Cali this year. When we got there, nobody else was at the host table. It was about 7pm and there were three young ladies working at the front. After 10 minutes we finally went up to one and asked if there was going to be a wait to be seated. The girl said, "Oh sorry, I didn't see you all there". That's a really big surprise because we were standing right in front of her for 10 minutes. Not once did she even look up as she was chit chatting about what she was going to be doing when she got off work for the night with her co-worker. Thank goodness she finally seated us. Then we had Bradley as a server. He had the best energy and was very polite and nice to talk to. He told me happy birthday and let me know that I could use my coupon for a free Sweet Waffle breakfast. He got our orders perfect, brought out fresh, hot coffee, and even quickly gave us our bill. The food was amazing and was just like how it is in Cali, except better. If it wasn't for Bradley serving that night, I probably would never eat at this location again. I am not sure what their expectations are for their host employees but they definitely need some work! The food here is great and the servers are great but the host/hostess suck and if you get service like we had you might have to wait awhile....enough to probably change your mind and go somewhere else. read more

Great resto! Huge portions, fast service! Wrong phone number though, for St. Charles, Mo. Try 1-636-757-5517. It helps when you have the right number! read more

Horrible service and food was subpar! We love one in Vegas but this one was gross!!!!

Not really sure why the Black Bear Diner gets such low reviews, but I have not had a bad experience here yet. The food is always good and the portions are more than adequate. read more

This is another great restaurant in the area. Large menu to choose from and so far everything I have ordered has been very good. I'm a big fan of biscuits and gravy and theirs is excellent. Black Bear Diner has some good home cooking! read more

This business makes U wish U were out in the wilderness or around mountains. The interior is very beautiful & roomy. The menu offers a vast variety of items & most items are prepared from scratch. They have nice, fluffy omelets, that are filling & their sausage links are very tasty also. I didn't care for their pancakes as they were way too sweet with the sweet cream added to them & they were also too thick & very doughy. Their Bear Claws are massive & they are also a lil' doughy. There salad was not as big as I thought it would be from the pics, but it was good & the homemade ranch was very tasty. Definitely worth trying again.... read more

Night and day difference between Olathe Kansas and st Charles Mo had the same thing yesterday at Olathe California omelette ! I enjoyed it so much I figured i would have it again!! Hardly any cheese in the omelette the biscuit was hard on the top !! And the server said he was a factory trainer for the chain!! I told him he should go in the back and teach the cook how to Do it correctly!! Never once did he offer to not charge me for it . Even after I told him it wasn't eatable!! I just asked for a To go boy and told him I would feed it to my dog !! He did say I hope we do better for you next time you are here ! NOT Likely I won't be back to this location! And I drive here every day !! Three strikes your out !! read more

Being from NY, the breakfast is awesome and the staff is great! Keep it going. Second visit while in MO.