Placed a togo order and went inside to retrieve it. They weren't busy. There were two women at the counter, one was checking out a customer and the other was just standing around. The young lady checking out the customer greeted me and continued on about her business, no one ever asked if i needed anything so i just spoke up and stated I had a to go order. The young lady who was just standing around eventually went to retrieve my order. My husband ordered Bob's big bear burger with onion rings. He stated the food was good, but the onion ring portion was small. read more

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Ordered a taco salad from grubhub after searching for a good taco salad near me..this looked amazing from other pics on here..and i hoped mine would be just as good! well I get my taco salad and there is NO BEANS which is so disappointing i literally got this cuz beans where included! barely any cheese and a small sliver of avocado but the real kicker was a small hard CLUMP of beef on top it was just a tiny Lil hard clump that was so dried out and hard couldn't even chew it..dont recommend this unless you go into eat and can get it corrected if needed ..paid 18 bucks for some lettuce in a tortilla bowl!! read more

Service is always fast! Coffee is always being filled up! The restaurant is huge so plenty of seating. We have only had breakfast here. We have always been pleased with our food. This morning we had Patty as our server and she was fantastic! We will be back! read more

We got right in... No wait on a Sunday. Funny know how that happened as the crowd hit after we sat. The food was a bit slow coming out but they let us know they got hit with an online order for 150 just before we put our order in. It wasn't unreasonable and we weren't in a big hurry. The food came out so good. We usually go to a different location closer to home but this one certainly did everything right. We had a fun breakfast and my daughter took food home for the next day. I had the cinnamon roll French Toast... Yeah the best I've ever had. This was real cinnamon rolls turned into French toast. Not just cinnamon on bread and you call it that. Great location. Black Bear is a great chain!! read more

We went in for Mother's day breakfast. Understanding that it would be busy , we understood the wait for the table. Three cups of coffee and over an hour later we finally got our food . It was Luke warm . The breakfast potatoes were tasteless, there was an empty pepper grinder on the table . Don't think we will be going back for breakfast. read more

This series of diners stretches across the country. I have no idea why they aren't more well known as being all over but they definitely are better than most of the other national diner chains. Look... if you're looking for a culinary experience, this isn't it. But the pancakes are better than the other chains. Their French toast is better. Their servings. Their service with happy smiles. Their decor and bear motif throughout. All far better. Essentially, not a destination place, but Black Bear Diner should be a part of your journey through life!!! read more

What a mess! Waited 1.5 hours to be seated and to be told that there will be additional wait because kitchen is backed up. The staff said the manager said not to shut off all the to-go orders which put the kitchen further behind. Management is the worst, this time and the precious time we visited. They need to have a manager is is going to be onsite and actually take care of the issues as it arises. I would recommend they fire the current management from the regional to the local manager. read more

Black Bear Diner St Charles - Avocado toast, not very appealing - Diners Near Me - St.Charles, Missouri

Came in for the start of my birthday weekend and left disappointed. Arrived a little past nine and came into a mostly empty location. Stood at the host area for about ten minutes while the staff finished their conversation and snack. We're seated and asked what we wanted to drink . We both asked for coffee and I asked for a Blue Moon. Coffee came and 15 minutes later I am told they did not have Blue Moon (maybe the staff should know what they are out of.) we ordered our breakfast and it was presented. Eggs and sausage were cool to the touch, nowhere near even warm or hot. The biscuits were dry and hard to eat even with gravy. Finally when we left the coupon we had from the app would not work and no assistance was offered. The host eventually put in a credit for one of the meals as per the email, but this was an awful start to the day. read more

Today was an extremely busy day at Black Bear. There were only two hosts, and the restaurant was packed. Even though all of this was happening, each of the workers were extremely attentive and kind, making sure that we understood why there was a wait. And as soon as we got seated, we were helped as soon as possible. They stayed smiling and kind even through all of the customers yelling at them (which the entire restaurant could hear). The food took a while to come out, but as soon as it did, it was worth the wait. For a party of five, we all thought that our meals were delicious. Thanks for an amazing experience even though you all were clearly stressed during a busy day! I will absolutely return. read more

Came here for brunch with a smaller group of three. it has a very old-school diner field even the menus are like little newspapers, which is a very cute idea the design wise it's a little busy, but it was cute idea I might delete. Service was a little slow. The restaurant was a little busy, but it seemed like our waitress took a very long time getting around to our table. Especially if we put in additional requests for napkins or additional water, so that was a bit of a downside to our meal. It's a very family-friendly restaurant lots of large groups there or groups with children. I do think the menu could use a little updating, especially as a non-meat eater. There were very limited options as far as any protein items. Also, the pancakes were much smaller than I imagined, they were described to be large. But, they're pretty medium sized to me, especially coming only in an order of two. Also, a lot of the food lacked seasoning or any additional flavor, which was a bit disappointing. Overall, this was a interesting dining experience. I think this is a good family-friendly place if you have picky eaters, or want classic diner food. read more

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Although it was somewhat empty when we got there we both thought the food was great! Even greater was our server Racheal! She makes us want to come back because of her excellent service. read more

The server was ok, food was not! If you like eating at Dennys at 3am when you're drunk this is the place to go. Tasteless, the food that is supposed to be hot was cold, the food that is suppose to be cold was hot. Never going back. read more

I ordered eggs bacon hash browns.. I had to send my food back three times. The waitress was good but you can only do so much when your kitchen can not make something as simple as eggs .. Will not be returning. Overpriced. read more

Black Bear Diner St Charles - Ranch with chunks of red onion. Who does that. Cross contamination.. - Diners Near Me - St.Charles, Missouri

Black Bear is a go to when no one can think of something they want. The menu has something for everyone. I love their breakfast options. Breakfast is available all day. Service is hit or miss. We have had amazing service and we have had less than desirable service. Yesterday I looked at our ticket and was appalled that they were charging well over $3 for iced tea. That's crazy. I know prices are going up but $3.49 for drink like that is doing to much for this level of a restaurant. read more

Black Bear Diner St Charles - Cinnamon roll French toast and diner basket - Diners Near Me - St.Charles, Missouri

We arrived and were immediately seated in the attractive dining room. Our waitstaff arrived shortly to take our drink order. She brought our crispy clean tasting iced teas and took our food order. Both meals were generously sized. My turkey dinner was piping hot and delicious. My spouse's was equally good. We would definitely go again. However, there is a growing edge -- they were out of steak, a certain potato dish, and blueberry stuffed pancakes. We weren't bothered by that but the people across from us were. read more

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With frigid temperatures looming in STL, what a great day for some breakfast. Black Bear diner was a nice place to visit on a cold day. When we arrived we were pleasantly surprised not too many people were there. We were seated promptly and was greeted by our server. They got our drink order while we pondered over a large menu of breakfast or lunch options. We both decided breakfast sounded better and went with a simple bacon and eggs dish and then ordered on of their signature breakfast dishes the Bigfoot, a large port of chicken fried steak and eggs. Both dishes come with biscuits so we add gravy for a minimal charge. While waiting for our orders, we enjoyed our coffee and beverages and caught up on the family gossip. Our food took a little longer than usual but it made have been short staffed due to the weather. When our food came we noticed the gravy was as warm as we expected and the hash browns weren't fully cooked. I'm not one to send things back because spending time the family is awesome. Overall our service was great and had a good time. And will be back read more

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Had a really good time at the black bear diner, the sweet cream pancakes/waffles are amazing and truly worth the hype! Service was quick and the interior was super festive! The portions are truly fit for a BEAR! read more

Black Bear Diner is a nice place for brunch. My daughters and I enjoyed a nice breakfast here and we were stuffed when we left. The portions are pretty hearty and they have good prices. They are also known for their desserts. We did not try anything this time. They have plenty of parking. The service was fine. It didn't take too long for our food to arrive. Go give them a try. read more

I have driven past this diner a million and a half times and stopped into one in Salt Lake City not realizing this was the same place we have in St Charles! Was looking for a good breakfast place a few days ago and finally got the chance to come here. The decor is adorable- very bear/rustic themed and they have stuff you can buy too. The service was great and prices were fair. Portion sizes were large and the food came out very quick! My husband got the trip tip dip sandwich. I had the chicken sausage scramble and we split the cinnamon roll pancakes. All of it was incredibly delicious. Fresh fruit came with both as well as toast. They have a nice selection of jams and creamers on the table. Coffee was great and I never ran dry. Charming little spot for breakfast! read more

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Stopped by for lunch while we were in the area. Lunch was most excellent and didn't disappoint!! I had the BOB'S BIG BEAR BURGER and my better half had the BIGFOOT CHICKEN FRIED STEAK and WOW, we could have share either dish. Our server was very attentive, stopping by numerous times to check on us. The restaurant was decorated in true bear design. Restaurant was clean and we were seated right away. Highly recommend and we'll definitely be back. read more

Delicious food, just was too crowded, almost didn't have somewhere to park to even just pick up my food.

Treated like crap I had a party of 25 I called 5days prior and was told that it was okay to show up at 11:00 a.m. Sunday March 15th and was told by some guy that was running the show sit in that room there but you will not have a waiter it's going to be a 2-hour wait is what he told me, also said I would not have anyone in there to serve us but he didn't know I talked to some guy earlier the week that told me to be there at 11:00 and it would be no problem so me and my party of 30 left then I get a text 10 minutes later saying my table is ready for my group I'll pass the worst experience I ever had and that was my first time ever going there I would never go back Thank you black bear and think that waiter that was there at 10:00 a.m. March 15th that treated me like crap and my family and embarrass me in front of my whole family and my wife out of town guess read more

First time here! I would go back too for sure! Atmosphere was great, service & food too! Plenty of food per individual meal too! Yummy! read more

Nice restaurant with big portions! I've only eaten here a few times, but I came in today to pick up a to go order and like always you were never left hungry they just give such large portions, it's a great bang for your buck The restaurant itself is very cute with lots of country feels. They have lots of different food options. They have a dessert case. They also have items to purchase her kiddos, such as a bear boots, cups, snuggles as I called them, which are stuffed animals, candy, and bear claw back scratchers read more

Black Bear Diner St Charles - Gifts - Diners Near Me - St.Charles, Missouri

Home felt cooking. Nice atmosphere. With very tasty food. The service was beyond exceptional. This place is a must try. read more

Black Bear Diner St Charles - New York Steak & Eggs* (690-750 cals.) - Diners Near Me - St.Charles, Missouri

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Cutely decorated diner. Makes you feel like you're close to the woods the staff was very friendly although the waitress kept forgetting to bring stuff that we asked for. The food was very good. They serve breakfast all day long so I decided to have breakfast for lunch and ordered the volcano. It came with three different size pancakes, two eggs, two sausage links, and two slices of thick bacon. It was enough to take home and have breakfast the next day. The pancakes were very good. They had nice sweet taste to them. My sister ordered the grilled chicken taco salad. That looked absolutely delicious and I will definitely be ordering that again. That was very large as well and she took half of hers home. If you want a nice good home-cooked diner place, you would like this restaurant. Nothing fancy, but great just for a casual meal or family gathering. read more

Black Bear Diner St Charles - The volcano breakfast - Diners Near Me - St.Charles, Missouri

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Party of 15 family group. The food was good for everyone. The biscuits were fluffy and great tasting. The highlight for our group today was our server, Roberta! So very friendly and attentive to everyone's need, simply excellent service provided by her! read more

Went here for dinner. It was delicious. Our waitress was super nice and efficient. The ambiance is cool. There is all kinds of heat stuff. The food was fantastic. read more

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For me, the word Diner means a small, congested, loud environment saturated with the smell of grease and staff shouting out orders (not in a bad way). Black Bear is nothing like that. It is a large, open, clean, attractive restaurant. Lots of rough finish wood, and Bear logos create a mountain lodge feel. The food arrived, hot, quickly, and plentiful. My staple is the standard bacon and eggs. The bacon strips were big, thick, and well cooked. This is very different than almost everywhere else where you get two, 6 inch, skinny, mostly fat slices of pork belly. These had meat on them. The hashbrowns were well cooked, and probably almost a whole potato. The biscuit was the largest I've ever seen, bigger than my fist, light and very tasty. Unfortunately, the eggs follow the new standard in restaurants, and by that I mean tiny. They were well cooked, and delicious, but almost hidden on the plate. The prices were in line with normal breakfast, restaurants, so you get more food than in most of the competition. The wait staff were attentive, polite, and professional. The restroom was extremely clean, and had a just scrubbed aroma. As I finished this review, I realized that my four stars should actually be five. This is one of the top breakfast restaurants I've been to in sometime. read more

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There was mold on our cornbread muffin and then a cockroach crawled out of the wall. Disgusting! We all felt bad that we ordered and left but there was no way we were eating after seeing a cockroach. Our serving was very kind and did the best she could though! read more

Been here a cpl times for breakfast, but this was a first for dinner. The taco salads were massive and very good. Holy cow is all I can say! read more

Black Bear Diner St Charles - Beef taco salad - Diners Near Me - St.Charles, Missouri

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Run away..... don't even walk in the front door!!! Food lying on the ground right outside the door!! Make sure you look at the health department rating before eating at a restaurant!!! read more

Being originally from California, I was very pleased to find blackbear diner in Saint Charles. Tri-tip is extremely hard to find in this region. It's not a cut that's normally celebrated in the Midwest. Although on the West Coast, it is easily found in sandwiches, events, and barbecues. That is why I was well pleased to find black bear had their tri-tip out here prepared it well and find it quite in trouble read more

The food is very good and you get plenty of it. Prices are about like everybody else. The service was pretty good but I wish she would have smiled at least once. And I do love the decorations that they have in there with all of the bears. read more

Black Bear Diner St Charles - Joe's Hobo Omelette - Diners Near Me - St.Charles, Missouri

Went Black Bear dinner 0n July 6 2025 expecting a good experience. We'll it was not. Waited10 minutes after being set at a table. Waitress came by said, I'll be right with you. 15 minutes later, no waitress. At that point we got up and left. Service should be better. read more

We had a group of 8 and it was the perfect place. The food selections we something for everyone. The service was great and food was not disappointing. read more

Good diner food. Big portions. Service was friendly. Not much of a wait to be seated. Decor was cute. read more

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Quite disappointed in my experience here. Ordered avocado toast and got underripe slices of avocado without any seasoning on a slice of basic bread. My boyfriend got chocolate chip pancakes that had 11 chocolate chips on them and that was it. Grits were undercooked and service was awful. I don't think I've ever left a bad review anywhere, but this was just very disappointing. read more

Black Bear Diner St Charles - "Avocado Toast" - Diners Near Me - St.Charles, Missouri

I ordered a chicken sandwich melt, the chicken was about the size of a half a dollar and it was so tough I couldn't chew it so mainly had just a melted cheese sandwich, didn't like the slaw, had no taste. I have no desire to go back there at all, however, the service was good.. read more

The restaurant was really busy, and parking isn't ideal. We had to park behind the restaurant and walk around. They did get us seated pretty quickly considering how busy they were. The staff members were friendly, just inattentive. We didn't get refills, and it took a while to place our order once seated. I asked for the bacon to be extra crispy, and it wasn't. The table surface was clean, but otherwise the table was kind of gross. There was grime on the salt and pepper shakers. The hot sauce bottles were covered in dried old sauce. There was trash on the floor under my feet. The food was good. I loved the biscuits and gravy. read more