Scheduled an appointment for my wood stove to be cleaned and inspected. We have lived here for 8…read moreyears and never used it since I am fearful of fire. Scheduled for a Monday and unfortunately the person who could do it wasn't able to look at it and we rescheduled for Wednesday. Nick came and took a look, inspected it, got on the roof, cleaned the stove out. Everything was good and he answered questions we had about lighting it for the first time and what we should use in it. Wasn't as expensive as I thought it would be. If you need a fireplace or wood stove inspected I'd give them a call.

I wanted to write this company a nice review. They claimed they could service both our dryer vent…read moreand our pellet stove. One person did come out for the dryer vent and did a fine job. He wanted the other one to address the pellet stove due to a lack of knowledge. The owner later assured me that they would get to the pellet stove. They never did. He did not reply to my text to follow-up, stringing me along all summer. We got screwed by these folks.

Toby and Brian showed up on time and were courteous and professional. They completed the cleaning…read morein less than an hour and gave a complete update on the status of our chimney. They were knowledgeable, and we will be calling Chimney Specialists again the next time we need our chimney cleaned.

Their so called brick repair job was very expensive and terribly shoddy. The employee just stared…read moreat me when I pointed out the inferior work. His boss came out and said they would make it right. Never heard from him again. Don't recommend.

We had our gas fireplace serviced for the first time in over a decade. They were responsive,…read morehelpful, super friendly, got the job done super efficiently, and saved us some parts cost. Went the extra mile to ensure our fireplace not only worked well, but looked fantastic, freshening up the paint and fake logs in the fireplace. Highly recommend!!

Always provide excellent customer service and repair/service our fireplace. Had a minor scheduling…read morehiccup but, I had flexibility and re-scheduled our appointment right away.

We have a two story chimney that served fireplaces in the basement and main level. Ben and his…read moreteam went above to repair, and upgrade it to good working order. Our project was completed in three parts. First, Ace needed to structurally repair and decommission our basement fireplace (damaged by a previous contractor). Next, they cleaned out the chimney of all moss and failing mortar, and re-chinked the upper half. Finally, they installed a beautiful stainless chimney cover, We are 100% happy with the quality and value of tue project.

Tech was hours late day of appointment. Said they can show up next day. I had to be at work but my…read moredaughter and her family were there so agreed to next day appointment. I told this company another company came to my house and was to clean and inspect. My fireplace was working fine. Other companies overcharged me and changed out pilot assembly and replaced wiring. Now fireplace doesn't work. I asked this company to inspect the other companies work. Give me an estimate. He said the wiring not correct and pilot assembly was bent and not correct and he fixed it. Worked one day and now not working. They ignored my calls in fact hanging up on me. Then finally get the tech on the phone and he accused me of going in to my fireplace and breaking it myself. Ridiculous! Plus he never had permission to work on it. He just did it. Said it was working and then charged me for it and demanded payment that day. Should do estimate and get permission first. I have been patient but I have now called my bank to dispute with them now. I paid for a working fireplace not a broken one. Two companies now are horrible. Where are good companies?

I was very surprised at this outfit took my call at 10:30 p.m. at night ...I'm not recommending…read moreyou call at that hour but it was quite impressive, i was trying to leave a vm .... I set up a quick appointment, like next day ... Last Sunday this outfit was the only one that actually showed up on site and did an earnest bid. Prices were upper middle range of the 5 quotes I got -- so i selected them. They showed up on time and wasted no time getting to work, photos represent literally 2 days of prep and they were ready by day 3 to pour concrete ... they're amazing workers and very honest pricing, that'll get them a grand tip. Completion was flawless, no charge for finish choice (smooth in this case) Great cleanup and site tidying. Absolute 5 star

We had another small project, this time to replace and expand part of our driveway. Once again it…read morewas done well and quickly. I noticed an issue that needed to be fixed before the pour and John jumped all over it right away. John and Tim are good people to work with. I covered the slab with plastic sheeting held down by some scrap lumber around the edges after they finished. The concrete will develop much higher strength if you keep it from drying out while it cures.

So lucky we found Tacoma Fireplace Repair. Literally spent years calling around- we needed a repair…read moreour 30 y.o. Waterford propane stove. Always told "obsolete, parts no longer available " or "we don't know who repairs those." I called our heat pump company this year and they said "Call Tacoma Fireplace Repair." BINGO! They came out and repaired our stove. I asked them to replace all internals, not just the broken gas valve, so today we have a fully restored beautiful Waterford stove ! Superb service, very reasonable price, given the 5 hours spent on the repair. My highest recommendation goes to this fine company. Thank you!

These guys are so kind and knowledgeable. Took the time to explain what was happening and what the…read morefix was. I'll be using these guys every year to tune up my fireplace.

Outstanding experience for roof cleaning. I found them with the coupon in the value pak. From start…read moreto finish they were extremely professional. I was notified by text/email about appointment, reminders and when the technicians were coming. A picture of the technicians was included. Pedro, who gave me the estimate, inspected the roof, showed me pictures and answered all my questions. The technicians took pictures showing me my roof was clean and gutters clean out. I had a minor issue and it was addressed immediately and professionally. Jose and Joshua were friendly, accommodating and did a great job. I would not hesitate to use them again or tell others to use them. I even got a senior discount which was better than the coupon!

An update to my review is in order. About an hour after my appointment time window, at 5 PM, Joe…read morearrived to provide a service estimate. I expressed my concern about the lack of communication after my initial website request at the beginning of September. Joe was apologetic and explained but did not excuse the current business challenges that Your Roof Medic had been experiencing at the time. I was appreciative of his candor. He provided an estimate and I agreed to the service. Since then the follow through has been top notch. Shout out to Brenda! The work was scheduled for and completed today (10/3) by two hard working technicians, Dylan and Josh. All work was performed as agreed and the clean up was thorough. Our roof looks brand new, and I have no hesitation to recommend Your Roof Medic as your roof specialists.

We noticed a leak in our 14 year old roof in mid January. Servando came out to assess our roof in…read moreless than 24 hours. He was incredibly professional, has great attention to detail and checked every inch of our roof inside and out. After finding our previous contractor made a big mistake during installation the Rainy Day Construction team was here in less than 3 weeks for a full replacement. The entire team was cordial, professional and very clean. The roof was completed quickly and efficiently. Would highly recommend this entire team for your roofing needs.

contracted for a complete roof replacement plus new gutters. Started quickly, great price, Servando…read morewas friendly and trustworthy. I highly recommend.