Holy hell. A prime example of a poorly managed store and team. For something so turn-key, there shouldn't be a 20 min wait to place your order with only one person ahead. However, if it takes that long, make sure to get the order right. Had to remind them of missing items and returned a burned s'more. Pizza was burned pretty bad. Hard to understand how something so simple can be botched the way it was. The store was filthy. Outside tables were a mess and not an option for those who want to dine outside. The cashier with the wild nails was also a mess. Seemed in a rush and overwhelmed. Really hope this isn't the shift manager but have a feeling they are. Could use some training and support. The person sitting at the table sweeping looked like he came to work but took the day off. Not sure if it was his first day or just clueless as to how to work but it must have taken him a good 15 min to sweep under the tables. The person putting the pizzas in the over seemed like the only reasonable character at the store. Although he seemed overwhelmed, he was courteous. This was on a Sunday at around noon. Whoever made this schedule needs better training. Corporate needs to do better here. Looks like you have a bunch of part-time students running your store. As a customer, I'd like assurance that I can bring my family in for lunch without concern over filthy tables, bad service, and extremely long waits. It's the core reason you have a formula for making your food and why you train people. Do better for your staff and customers. It's pizza... and basic hygiene. Get it together. Sheesh read more

Asked for ranch and was given this pathetic thing. Not usually one to write reviews, but this was just bad. Why even have ranch? Doesn't help that half of the people working were standing g around, shooting the breeze while the guys building our pizza was running around getting the toppings to refill the toppings. Just a bad experience, but the foods good read more

Blaze Pizza - Ranch - Pizza Near Me - Eastvale, California

My son and I for dinner Thursday night. I have a surprise 9 PM fairly busy. Food - The food was really good. We each ordered a red vine pizza, our favorite, and it was delicious. If you haven't had the red vine, you should try it. It's a lighter pizza with lighter flavors. There is no meat. Staff - The woman who helped make her pizza was very friendly. The gentleman who checked us out was kind of serious, not very friendly. I chalked it up to being the end of the night. The food came out fairly quickly. The inside of the restaurant was very cold, so make sure to bring a sweatshirt. Only complaint is that the area where the toppings are and the glass that separates the customer from the staff wasn't the cleanest, but again, it was the end of the night. Overall good visit, I'd go back! read more

I've been here dozens of times, but this time was amazing. The new girl, Mackenzie, was amazing. So sweet, kind, patient, and efficient at her job. Food is as great as ever. Definitely coming back more often. read more

The staff working 26th of november in the evening were so sweet! Scarlet was very kind & carefully attentive to my requests for sanitation due to allergies. read more

It used to be a pleasure to bring the family here. I'm not sure what's going on with the Management but it's 6:51 PM on a Sunday and the place looks horrible. All the tables are dirty and the floors are even worse. The glass separators to the food are completely splashed, smeared and opaque with poor visibility.The door exits and windows look like they haven't been clean for weeks. It needs some serious deep cleaning. Even the vents look like they have not been cleaned in months. read more

Hello, I traveled 30 minutes to your location on 9/25 for Blaze pizza. My wife could not make it because she was taking care of our kids after a long day of work. We both had two T-Mobile coupons ($5) which was available to use for online ordering but I had to run some errands first. At 6:30pm we were ready to order but the online order was disabled for Eastvale location. I waited 30 mins in the car and it was still unavailable. I notified one of the staffing members that we wanted to do online ordering but the app was down and if they can do two transactions. I can show proof my wife and I had two different codes. He said yes and I made my order and waited 15 minutes. When I was paying the gentlemen whose older appeared to be a manager or assistant manager said I can't use two codes very rudely. I assured him I talked to his staff and they said I could since the online system was down that's why I ordered two. He angrily said I couldn't use it and he screamed at his staffing member to not make decisions without his permission in front of me. I told him I already placed the order and that the pizza would be a waste since it's already cooking. He said sorry I can't do it. He also did not give me ranch because he was upset and I had to come back again. I would never come back to this blaze pizza. You would rather throw away a pizza over a loyal customer using a $5 coupon after receiving permission? These pizzas were for my kids. I will take my money and go to dominos. read more

As a regular customers of Blaze, we were really disappointed with the service. The portion of cheese was minuscule and when I asked for extra please, an even smaller amount was added. I asked for some additional, if it was possible and that the pizza hardly had any cheese on it, and "Gabby" remarked "we have policies" and "cheese melts". After her attitude with us, she continued to be obnoxious with others after us as well. We won't be visiting this location anymore, but still may want to eat at other Blaze Pizza locations. read more

Stopped at this location the other day. Plenty of parking outside as it is in a big shopping area. There was a pretty long line when I arrived but they were really well staffed and were able to keep the line moving. Customer service was great and I really appreciated that I didn't have to wait forever for my pizza considering how busy they were. Everything tasted great! read more

Blaze Pizza - Pizza Near Me - Eastvale, California

Got hungry after doing some shopping in the plaza and this hit the spot. We got a Build Your Own, White Top and 2 top all 11". Reasonably priced and really yummy! read more

Blaze Pizza - Pizza Near Me - Eastvale, California

when i asked for the pesto drizzle, the employee went to the back for a long time and when they came back, the whole bottle of the sauce fell on my pizza. THEY DIDNT EVEN OFFER TO REMAKE IT AND JUST GAVE IT TO ME read more

Absolutely rude staff. Mo being the worst smart A$$ in a restaurant I have ever met. I was behind a women who asked him for some ice as the ice was out and the one drinks don't come out cold. He turned to her and said can't you see we are busy I will get to it sometime. And turned his back on her. He was a complete jerk. When she asked for a manager I wasn't surprised. I was going to myself as that is completely uncalled for. He yelled across the restaurant saying someone wants to complain about me. The food was just ok. Nothing special and won't ever be back based on how dirty the dining room was. Imagine what the back looks like. read more

Blaze Pizza - Dirty dining room. Trash everywhere - Pizza Near Me - Eastvale, California

I love blaze pizza. I used to work as a manager at blaze Pizza a couple years ago. This location however is terrible. I ordered online the first time and they didn't get the order right. I had even called in to make sure they saw the notes and they said they see it... They still made it wrong. The second time I go I decide to go in because if I order online they won't make it right. The guy that helped me was super nice he made the pizza very well. I had added the red sauce dollaps bc I wanted to try it on top of my pizza. When I get home the first bite I take I had to spit out. The red sauce that was used for the dollops was rancid. It tasted like it was fermenting already. I had to throw it away. The pizza was bad. read more

Build your own pizza is the greatest idea ever! And Blaze Fast Fire'd Pizza does it right. I love their extensive selection of fresh ingredients - lots of choices ! This location is large and bright with a lot of seating. There are a lot of people working behind the counter so they get your pizza made to your specs fast. Try the white sauce with Italian sausage, bacon, spinach, olives and mushrooms. One thing I will say is that I hope they change the roasted garlic- it is very tasty and adds to the pizza but the pieces are large to be on a pizza - Chopped would be much better to spread the flavor around. A big bite of garlic is not yummy. Overall a great place to eat because everyone can get just what they want. And it is especially great that they are open until midnight ! Yelp 100 Challenge 78/100 #yelpelite read more

See all

Normally when I've gone it's been clean and had good service. This evening the place was a mess and service was horrible. The workers seemed like customers were bothering them by placing the orders. The workers hair was messy and not in a hair net girls and boys. The unsweetened ice tea tasted like it was old. I like blaze but after this evenings experience it might be a while before I return. read more

Favorite pizza to go to! So fresh and perfectly cooked. We keep coming back. Now that my husband is doing Leto, their keto friendly and cauliflower crust is a must!! read more

Absurd! There's now a limit on how much mozzarella cheese you can have, which is 2 little scoops. What about those customers on a special diet that requires a lot of cheese? And there's no signage anywhere depicting the limit on cheese. read more

First time at the Eastvale Location. Inside was spotless. Staff was polite, the one who helped us make our pizza she was very nice, we asked her if she could change her gloves, she did not hesitate to change them at all. My husband and I had the original dough "Build your own Pizza". $9.25 each includes as many toppings and sauces. They came out super quick it was quick service. a tiny bit burned but it's all good. Pizza texture was well cooked through. I love how I don't put any meat on mines it's tastes so good without it. My husband puts chicken and he loves it. Without any charge you can ask for Ranch, or a pesto drizzle, buffalo sauce, bbq sauce, etc. read more

See all

2/3 getting my order wrong via Door Dash.. If it says no arugula, it doesn't mean double it! Last time the completely forgot the dough knots. I love the pizza that's why I keep going back! Turns out it's a pizza place with awful delivery! read more

Blaze Pizza - It says no **arugula! - Pizza Near Me - Eastvale, California

See all

We always order the usual through the app and never had any issues. This time my shit was missing half the ingredients smh. In fact my kids pizza was missing some too. It's like they ran out of meat or something. Def going to venture out and check out other places. read more

Blaze Pizza - It's like they ran out of meat or something. - Pizza Near Me - Eastvale, California

See all

When walking in they are great. If you order online and use special notes... don't bother. They never pay attention to the notes. I always find myself dealing with my upset son because they made it wrong again, ordering and then calling to make sure they do it right (which is a process within itself), or spending extra time there so they can remake it (why order online?). Just know the extra steps you will have to take if you use "Notes" in the app. read more

Great experience and customer service. Jeremy, Angel, and Gavin were friendly and inviting and made me feel welcomed. I genuinely enjoyed coming here and will definitely come back because of their hospitality. read more

Normally Blaze Pizza is a great experience - this location is severely lacking, though. There was no sense of urgency and the service was lackluster, the employees seemed to be unhygienic and not service oriented. I ordered a salad with my pizza which I didn't get and had to ask for again three times. Once I got it - the lettuce was soggy, spoiled and very obviously not fresh. The pizzas tasted off and I couldn't finish mine. In general they seemed short staffed and unable to keep up with the demands of keeping a clean, well organized and functional store. Won't be back to this location. read more

I ordered through post mates, a build your own 11 inch pizza with pepperoni, bacon, pineapple, and olives. I don't have to say much if you look at the picture you can see they barely put ANY toppings. There are spots where there isn't any cheese either, like come on now. It's ridiculous that we pay as much as we do for you guys to be lazy and not even make a pizza correctly. I've ordered from here before and they usually do ok, but this time was just horrific. Please do better. Coming from someone who works at a place exactly like this, please put some type of effort into your job. read more

Blaze Pizza - Build Your Own Pizza (11-inch) - Pizza Near Me - Eastvale, California

At times in person and online wait times can be longer than expected. If there is a rush, you may wait up to 30 mins for your pizza to be prepared and ready. That being said, I suggest ordering online. The pizza is really delicious and always fresh. The team is very friendly and accommodating. read more

I've been here a few times with my man and this time it was terrible. I placed an order for pickup around 9:30pm about an hour and a half before closing. We picked up our food at 9:50pm and it wasn't until we got back that I noticed a few things with my order. I ordered a bundle deal with two pizzas, two drinks, and two desserts. Out of the two pizzas one of them had alot of toppings and the other completely lacked almost anything on the pizza itself. The one pizza with it's lack of toppings also had a hair baked into the cheese near the top of the crust which was pretty gross (see my attached photo). On this particular pizza I ordered pepperoni, roasted corn, chopped garlic, olives, and a few different cheeses. It was pretty much an overpriced cheese pizza that I paid for (see my attached photo comparing the two). Between the two pizzas it seems as if two separate employees made each one when you compare the quality. It was a terrible rush job from what I can tell. After dealing with this pizza in question I definitely won't consider coming back to this location in particular if these are franchised. After paying 28 dollars for this bundle and having one pizza turn out this way I'd rather go to another pizza place. That night I also had a survey sent to my email in regards to my experience, let's just say they got the attached photo of the hair in the pizza and will be in contact with the owner of this particular store. read more

See all

Love Blaze Pizza!!! I got the build your own and put on any toppings I wanted. And the weren't stingy about it either. Perfect if your looking for a lunch or filling dinner. read more

Blaze Pizza - Build your own and Blood Orange Lemonade - Pizza Near Me - Eastvale, California

See all

On November 2, I went to Blaze Pizza in Eastvale, California. I was utterly disappointed with the service. I asked for extra cheese on my build-your-own pizza, but the lady fixing my pizza only put half a scoop of cheese. I asked again for extra cheese, and she told me it was due to inflation and budget cuts. They were not allowed to give out any extra cheese. I explained that I'm a vegetarian; I do not eat meat, so therefore, if I'm getting a pizza without meat, it would not be fair to me to not give me the cheese that I would like. The girl then told me, I'm sure you can understand where we're at today with inflation, so we cannot provide you with more cheese. She then gave me a quarter scoop. I had more dough than anything else. My pizza was not good at all. After paying $12.79 for a pizza, I will not be returning to Blaze. They do not honor "Build your own." The foundation of a pizza is the cheese. I was utterly appalled by this worker's attitude and how she treated me as a customer. I have been going to this place since day one of its opening. At no point have I ever dealt with anybody rudely until I went there this past Saturday, November 2, 2024. My first thought was to leave Blaze and let her waste the time and food she was preparing, which would have wasted money for that particular restaurant. However, I just chose to be friendly and pay for the pizza. I can understand budget cuts; however, you should cut in other places, like maybe not having her Work as many hours, considering she doesn't want to deal with customers. I understand doing less with less, but the customers pay $12.79 for a single pizza with barely anything on it. Blaze was the only pizza location I ate at. Now, I'll start going to Pieology. read more

Honestly, no thank you. The customer service here is mediocre at best, the pizza tastes so-so, and I've only been here once when there wasn't something in my pizza. The employees take a while to acknowledge you and then act like they're annoyed or doing you a favor when they do help you out. No matter what kind of pizza I order it always tastes bland, and I never even get halfway through them because I usually find something in, or on it, that's not supposed to be eaten. The second time I ever ate here there was a couple of pieces, including a whole chunk, of wood stuck to the bottom of the crust from those giant spatulas they use and I didn't notice until I had already eaten a piece and had a funny feeling in my throat. I stayed away for a while after that. Recently I ordered from door dash because I wanted to give them another chance and I honestly didn't want to deal with the staff just in case they were still the way I remembered. This time there was a piece of lint from someone's clothes under a slice of the pizza. Honestly I'm over it and I don't think I'll come here again. If you thought it was impossible for somewhere to mess up a pizza, look no further. read more

Blaze Pizza - Lint in my pizza - Pizza Near Me - Eastvale, California

Nobody acknowledged us when we entered. I asked for a light bake and the employee said "okay" and just put it in the oven. Pizza came out with a burnt bottom crust. So, not only was it not a light bake, it was burnt. Their soda machine was also not working. They also charged me for a water when we brought in our own water. So, not great. read more

10/10 customer service for the girl with red hair who helped us today. She was extremely helpful and sweet. She definitely understands what customer service is all about. I ordered all veggies and she wanted to make sure it wasn't an allergic / dietary restriction for me. So awesome. The reason for my 3 star is this place is filthy. It's so unfortunate. You look behind the counter and there's just dough laying out, veggies all over the counter and not to mention ... this guy literally took off his gloves, rubbed his nose a few times and then went back to work on the dough. Blaze in other areas usually are super clean but this one just looked like a tornado went through the kitchen. read more

Employees were cool but supervisor or manager with glasses and headphones around her neck made me feel uncomfortable with the way she was yelling at the employees in a store full of people. read more

2/5 on their customer service but 5/5 for their pizza quality. I always come in late at night, usually an hour or 30 minutes before closing because I get off work late. I get staff is ready to go home and are over the day but don't leave me standing there watching you guys talk about your personal life's. I don't want to know who did what and who got caught for whatever reason. Or hear you guys laugh obnoxiously. It's honestly more awkward for me standing there. This hasn't happened once, nor twice, and maybe third time is a charm but no, it's happened 4 times of me coming in here late at night. Aside from this, I love coming to blaze! read more

Good food, Service is okay I guess, except for one time a worker forgot about our order (cookie and s'more) and they burned a bit but I really don't blame the workers it was packed that day and the our order wasn't horribly burnt. Otherwise it's a really great place. 100% recommend it!!! read more

If I could have left a -5 review, I would have. This was the absolute worst experience at Blaze. I had always enjoyed Blaze. I mean, you know what to expect. Usually, the pizza is good, freshly fired, which insures you get your pizza piping hot. Nope!, not at this one in, Eastvale, on Limonite. Usually the place is pretty clean and orderly. Nope!, not at this one in, Eastvale, on Limonite. The place was horribly filthy. The bathrooms were, for lack of a better term, a garbage dump crime scene. Usually the pizza prep crew works in unison, and follows clean food-handling protocols. Nope!, not at this one, in Eastvale, on Limonite. They had this one employee, that had to have been in training. Not a clue as to what to do. Looked like they had zero training in food prep. They would keep touching their hat and lean on the counter, and basically walk away from the prep station and just touch evrything,, without ever changing their gloves, and then go roght back to handling the ingredients; ... that sort of thing. Totally disgusting. Oh, and did mention moving at a snail's pace? Oh my God! .... you could palpably feel the frustration in the room, not only from the customers in line, but it was also all over the other employees' faces. and if that wasn't enough, I believe the owner was right there, fully aware of it all and not doing anything about it. .... He should have been ashamed of himself. The franchisor should be made aware of this dude, he completely misrepresented his contractual obligation to this company. ... he was terrible. So, think I was a bit annoyed at seeing all of this unfold? The.better question, think I'm out of line naming all of these things? I'd be interested in hearing what some of you would answer to this question. Oh, and for a specific reference ... this occurred last Sunday, March 26, 2023 @ approx. 1:30 pm. Is there anyone else that was there that day, willing to chime in and corroborate my story? It wouldn't be fair, and I'm not at all saying that I will never go to Blaze again, but I can assure you not to ever do so at the one in Eastvale, on Limonite. I would never endorse, or support that owner. He should be flogged; publically. And yes, he should feel the sting of this review ... get off your ass dude and get a clue. What, too harsh??? read more

I noticed a lot of bad reviews about this place and I think the root cause of the problem is the "MANAGER". When this place first opened I think they had a different manager, employees were hospitable, nice, and welcoming. Now, the employees just seems like they don't care to work there, they just seemed to be very unhappy. The past couple times I have come here, I have encountered and observed their "FEMALE MANAGER", she just seems to be unhappy to be there, rude to both the employees and customers, just doesn't seems to be enthusiastic to run the place. (or do you think it's a coincidence that she may be having a bad day on those days i have encountered her ---we'll that's not good) Today, the place was not busy and the manager is already not in the good mood and rude. Obviously, if the employees see their manager's behavior is unacceptable, that's what they will follow because they may think it's ok, since she's the manager and their role model. She needs to set up a good example to the employee. After all, the manager is the captain of the ship, she needs to change her behavior or else the ship will sink with her. Obviously, it's hard to find a job, so I don't want her to loss her job, but she needs to change her behavior and be nicer and approachable to both the employees and customer to turn things around. Sorry, for now I will be giving this place one star since there's no option for ZERO or no Star at all. read more

Always dirty everywhere- Tables, floors, bathrooms. horrible customer service to top it off.

Normally i love blaze. They usually will mess up one or two things but they forgot one of the most crucial things to a pizza I do no cheese but they completely forgot the sauce. I'll just stick to pieology read more

Blaze Pizza - No sauce - Pizza Near Me - Eastvale, California

See all

Where am I supposed to respond to you if you don't place an email address to send you any direct messages?

Terrible service for burnt pizza. Cashier used phone and had earphones on the entire time read more

Blaze Pizza - Terrible service. Cashier had earphones on and used phone while customers waited for burnt pizza - Pizza Near Me - Eastvale, California