I am in the restaurant industry and I cannot understand how owner or managers can't see all the things wrong at this location. First impression walking in was all the mess in the working station for the guys making the pizza, I see all the brown lettuce that they have for the salads and I should've just walk away at that moment, after ordering, I walk into the soda machine and everything was so dirty and disgusting and not acceptable since there was only 4 costumers in there. After seeing how dirty was inside I decided to sit outside with my two kids and honestly it was way worst in that patio! Floor is really dirty, tables are really disgusting and sticky, you can tell that patio and tables haven't being clean in MONTHS! Please management do better! I can't imagine how bad looks inside the kitchen and in the back storage. This was my first and definitely the last time in that location. Please do yourself a favor and avoid this pizza place! read more

This review is for the service We went in with a group of 6. Plan was to order 2 pizzas and a cheese bread. We arrived during off peak hours, around 2:30 pm. I've never seen people who don't want to work, work so hard to avoid work in my life. The bin of cheese was empty. Not one employee wanted to refill it. After waiting for 6 min, we see this empty cheese bin handed off from 3 people to the back finally someone comes up to talk to us. I ask- can someone help us with our order? His reply- we have to prepare the cheese. I asked him- did no one notice the cheese was empty? His Reponse was very dismissive and passive- I just got here, and he walked away. Although someone wrote our order on a paper, We ended up canceling our order for two pizzas simply because no one could help us or receive us. We waited way too long just for someone to come back. It was a very odd and frustrating experience. Especially with a large group that included hungry children. read more

This was our family's first time here and we will never come again. We were "kind of" served by an employee that clearly hated his job and did t want to be there. He was rude, condescending and downright disrespectful. I wanted to make sure I didn't make any mistakes so I told him we were new and asked him to walk me through it. He was so put out by that request. He preceded to read the menu as if I couldn't read and with so much sarcasm. Next time I will spend my money somewhere else. read more

Quick, fresh, affordable. The staff is amazing also. What more would you want? There is plenty of space with outdoor sitting for those warm days. Love it. read more

Blaze Pizza - Salad Near Me - San Clemente, California

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Loved the service and the pizza was so good! At first I wasn't too sure about this place, but the food made it all worth it.

Best experience I've had at a Blaze Pizza. All the employees were very welcoming and friendly! The dining area was very clean, and they brought my pizza right to me! read more

Not about the food, but the service. The girl that was working closing on April 30th was disgustingly rude, terrible attitude, & so unpleasant. I couldn't even eat inside because of the bad vibes. She looked so mad to even be working there. Quit if you're not happy? She kept throwing things around, had this sour ass pussy face on the entire time we were there. Everyone was afraid to even ask her for anything cause she was so unpleasant. She kept throwing things around, even my damn pizza. Even her male workers looked afraid of her. I would be too .... Overall, def do not come here if shes working. read more

Love Blaze Pizza, but the past few times I've been in they aren't able to get the order right!! Super frustrating when food is already expensive and now minimum wage is at least $20. Can't be that hard to read "Add Chicken Please." There's a massive opportunity for someone to open a pizza place with great pizza and outstanding service, guaranteed it would be extremely successful here in South OC read more

Blaze Pizza - Add Chicken Please!! Is it hiding? - Salad Near Me - San Clemente, California

Friendly staff they answered my questions, but the food was not great. From mild flavors to looking not great. Meatball pizza had 5 small chunks of meat not even sure it even categories as meatballs. The pizza crust was burnt and the top was cold not sure how that's possible. read more

My daughter loves the pizza at Blaze but I just can't come to this location anymore because it is just beyond filthy. The soda machine ice dispenser is caked in mold, the bathrooms are REPULSIVE (thick layers of dirt on floor, walls, in sinks), and the whole place from the floors to the tables is just gross. I've always heard that if a restaurant is willing to keep the public areas filthy, just imagine how filthy the unseen places are (i.e. back of the kitchen). I just can't bring my family here given the complete lack of concern for cleanliness. read more

Food and service are shit. Ordered pizzas and got two cheese pizzas and one had drizzle. Not what was ordered. read more

Blaze Pizza - Salad Near Me - San Clemente, California

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First of all I would like to start off by saying I am a routine customer of Blaze Pizza franchise. However, when visiting the San Clemente location I was very disappointed in my experience. I had an issue with my order and tried to talk with customer service but they were extremely dismissive of me despite my simple request (I asked for a receipt or credit for my purchase on the rewards app since I accidentally threw out my receipt). I always kept my responses kind and professional but they ghosted me after two 1 sentence responses that were obviously condescending and low-effort. They could have simply said it was not possible instead of ignoring my question and giving rude responses but instead felt the need to give rude responses and end up ghosting me after I politely responded. 1/10 service would not recommend to anyone. I even made a yelp account literally just to post this review. read more

This is one of the best Blaze Pizza location that I have been to. I like how spacious it is inside. There is a huge patio on the outside. The whole place is very modern and updated. For a Blaze Pizza, it has a high-end feel. This place is much better than the location that I regularly go to in Garden Grove. The service: I ordered through the Blaze App for pickup. My pizza wasn't ready by the time I arrived. It was okay and expected since it was during rush dinner hours. I didn't mind waiting for a couple more minutes. The employees were nice and apologized about it. The food: The pizza was delicious. I am the type of person who wants a lot of toppings on my pizza. They placed the toppings orderly and neatly, just how I like it. The pizza wasn't burnt, instead it came out nice and golden brown. It was delicious. I will definitely come back here again when I have a chance. read more

Blaze Pizza - Salad Near Me - San Clemente, California

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If I could give this place negative stars, I would. This place is ran by children. I have never seen an adult manager here in all the years I have come to this Blaze and it shows in their daily operations. I am not sure if this is a corporate store or franchise but this place should embarrassed by the complete lack of customer service they "believe" they are providing. Tonight when I arrived with my family at 5:25pm, there was only 4 people working and the "to-go" orders were already significantly backed up when we got to the counter. It took until 6:21pm for us to finally pay for our order after the manager worked through the backlog of "to-go" orders. By 6:47pm, our order was ready, burnt to the crips I might add. The trash was overflowing. The bathrooms were without soap and paper towels (I will be reporting this restaurant to the Health Department as well). The soda fountain was completely empty except for sprite and orange Fanta. No iced tea or any other beverages. No napkins to be found in the entire restaurant. And to top it off, the manager ("Kt"), was just standing at the front door (see photo attached), doing what, I am not sure? read more

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The service absolutely horrible. They began to close the restaurant with over an hour before the posted hours said. They were rude and rushed my order without making sure I was satisfied and immediately threw my unfinished pizza in the oven. There is currently a line out the door and they are continuing to be unhappy and unhelpful to customers as they continue to come in. Not sure who the owner is but should definitely look into the closing staff of 3/1/24. read more

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The girl with curly blonde hair and blue eyes was touching her phone and then touching the pizzas without changing her gloves. I never write yelp reviews but yikes. read more

Service here isn't the best! Only nice ones where the gentlemen's working the toppings line, the girl working on putting the pizzas in the pizza oven was so rude! She even would touch her hair without gloves while handing the pizzas! I was grossed out! And when I asked can I get some sauces she said the signs there I said I know can I have two! Anyways she was extremely rude and shouldn't handle the food if she's gonna be touching her hair! But other then that food was good read more

Blaze Pizza - Salad Near Me - San Clemente, California

Over priced, but what isn't these days. $25 for a Meh personal sized pizza, personal sized Caesar salad with rotten lettuce, and a drink. That wasn't even the part that bothered me. This place is FILTHY. Whatever you do, don't look at the floors. There is dirt and debris in EVERY corner. Service was okay. read more

My family and I went for Pie day and it was really upsetting to know that after waiting in a line for 1 hour and 45mins we came home with 3 completely burnt pizzas. We got 3 pizzas all seemed well cooked from top but when we took a bite it was very burnt and did not taste good at all. Can't believe I waited in a long line for nothing because we didn't eat them. Seems like staff needs a lot more training to do when dealing with a huge rush. read more

Blaze Pizza - Salad Near Me - San Clemente, California

All employees except the tall nice guy had a horrible attitude. It was so weird. Not friendly. Throwing things around. Messy with the pizza placement. Making loud noises at the trash. Management needs to make some changes. We got out of there quick. Bad vibes. read more

Who doesn't love a crispy thin crust pizza overloaded with tasty toppings? Blaze Pizza is solidly in the "yummy" category of food options, catering to simple and sophisticated palates alike. Regular pizza crust? Check. Vegetarian pizza crust and toppings? Check. Keto pizza crust? Check. At least six kinds of cheese including non-dairy? You guessed it - check. This location is super busy during standard rush times, especially around dinnertime on the weekends. It was madness on Black Friday! The staff did a pretty good job keeping up with the hordes of people coming in. The line moved through quickly and the pizza came out right. Here's a tip - order your pie "crispy" so they bake it a bit longer. The results will be excellent, trust me! As some other more sensitive reviewers have noted, things can get pretty messy when they are busy but that's to be expected when you have more than 100 people per hour going through the place. Overall this location is a solid four stars. read more

Blaze Pizza - Yummy pizza with too many toppings to list. Arugula and balsamic on the top after "crispy" baking = yum factor x 2! - Salad Near Me - San Clemente, California

Was having issues ordering on Doordash and Luis the manager was extremely kind, resolving the problem over the phone. Great customer service. read more

I love blaze but I really don't know what's happening with this location! It's not covid, it's not staffing! I have attempted to go here 3 times since January, even before 5:30 There are 10 people working but no one's moving the line or making pizzas. They just disappear to do what? I waited 30 minutes in line and still didn't make it to counter to order. I went to cashier to inquire and found out that to go orders are getting priority before walk in customers! So we all wait, I don't think so. Thank you pizza port, you earned my $150 of business yesterday and it was delicious. They are also asking for yelp reviews to get better ratings but you have to do better, but you get a free dessert or drink for that review. Hmm! read more

I've heard the hype of this place wanted to actually see what the hype was all about. We are a family of 5 2 adults, 3 kiddos. 1st kiddo got a salad and half pizza(I forget what's the actual name for it) mushrooms and bacon lol she loved it. 2nd kiddo the same entree just pepperoni and sausage. 3rd kiddo ate with myself, which I had the crest your pizza high rise crust pepperoni, sausage, chicken, spiced red sauce, banana peppers, pineapples, smoked baked bacon and drizzled with BBQ. We had a blast the staff was more than welcoming, we told them this was our first time and they were more than happy to help us navigate our way through. 5/5 would recommends, friendly staff, great atmosphere. read more

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Venue- ok, but the outside is kind of unkept. Inside was fine. Food- burnt after what took me 5 mins to explain what double pepperoni meant. Drinks- no ice, empty specialty and struggling fountain machine Bathrooms- dirty, asked them to restock paper towels. Felt like I was begging. Service- 1 out of 5 people actually trying on this shift read more

Blaze Pizza - Salad Near Me - San Clemente, California

Dirty, lackluster service, and didn't get the order right. Go eat at In N Out instead.

Food- very good Service: when I walked up there were 5 people waiting who had order there pizza but there wasn't an employee to assemble the pizza. One guy was squeezing out the dough and all the customers were just waiting. 5 minutes later they eventually took my order. Ambience: the dirtiest blaze I have ever been to. No forks/ had to ask for them/ toppings section had toppings scattered all over. Pizza boxes sitting in tables. Food remnants on the floor in numerous areas. The employees seem like nice enough people but you can tell something ain't right compared to all the other Blaze pizzas I have been to. read more

This location is literally filthy. Tables, floor, bathrooms, food prep area etc. Also our pizzas were burnt and the staff seem disorganized. We won't be back that's for sure. read more

First impressions are everything. Learned that from my folks as a kid. And holy cow did I get a bad first impression from Blaze Pizza at the San Clemente outlet mall. No one greeted us when we arrived, the restaurant was dirty, bathrooms filthy, and all the employees were just standing behind the counter chit chatting. The food was ready after about 10 min and was okay. I asked the worker behind the counter if I could get 2 extra plates for my friends and I to share the pizza. He responded by looking for more plates, couldn't find any, then told me they don't give out plates to customers. This place needs some training. Would be open to trying a Blaze pizza elsewhere but never this location again. Customer service goes a long way and these good balls working here need some training. read more

Almost considered not coming in due to all the bad reviews and I'm more than happy to say I'm glad I came in . I was on my lunch break and craving a pizza and this place didn't disappoint for being fast causal . The employees were so helpful, nice and EFFICIENT. The young man got to me right away with a friendly attitude and my pizza was made correctly , with fresh ingredients and timely . I was in and out in no time ! These young people handled themselves very well with all the to go orders they were getting !!! Don't listen to the bad reviews this place is worth stopping in. read more

The pizza is good but the service is terrible! The young man who was taking my order seemed a bit confused as I was ordering, also I asked for mushrooms on the pizza and all they had left in the tub was a small bit of scraps at the bottom and he literally tipped it to the side and brushed the remnants from the bottom on to the dough. Then upon checkout, the girl at the register was very rude. She had a fit when I told her we were paying with "pizza cards" purchased in a gift basket from a local community charity event. It was a fundraiser to raise funds for the San Clemente Pier, we paid substantially for it I night add. Good pizza, rude and unfriendly staff. read more

Consistently poor service. This place needs a supervisor, employees need training and they need a janitorial service! Place is a mess across the board . read more

My 1st time to have a cauliflower pizza crust with pepperoni topping. Delicious! I like that the location is on the outskirts of the outlet mall. Great place to meet my kids for lunch as they live in Costa Mesa & we are in San Diego read more

We ordered for pick up this afternoon. We were a couple of minutes early but our pizza was ready. We had requested well done pizza and it wasn't even cooked to the normal degree. The pizza crust was way underdone. We had to cook it in a frying pan when we got home. So disappointing. read more

Ordered several pizzas at this location twice. BOTH visits were so bad I installed this app to warn you. It is not the food quality, it is the employees. Half of our pizzas were not our order. We had gluten free diet people who ended up having only salad to eat. Drove back and heard NOTHING BUT EXCUSES. See my pics. The ticket is what we ordered, now look at what we received. Two visits over $160 and a very bad taste in our mouth . read more

Blaze Pizza - The ticket showing what we ordered. Instead we got chicken and broccoli. - Salad Near Me - San Clemente, California

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The food here is great! They have some young employees who seem to be wishing they were else ware than working. But they still manage to make great food lol. The wait can be 15 ish minutes when it's busy. Overall if you want good pizza this is one of the best spots around read more

Food: fine. Very light on toppings compared to Mod Pizza. The woman building my pizza crumbled one half meatball over the entire pizza for my meat and I didn't see one whole mushroom anywhere - just little crumbles. Crust was fine. Food was hot. About the same as a frozen pizza. Restaurant. Great location. Lots of light. Plenty of tables. Outside seating if you want the parking lot vibe. But the bathrooms were gross and not clean. My wife used the ladies room - no toilet paper. Or paper towels. I used the men's room - No paper towels, rusty looking pipes, dirty urinal. Gross. Something I'd expect to find in a state park not a place where we spend $40 for lunch. Yes, we shared feedback with the employees and then watched as no one walked back there to fix over the next 15 minutes. People: generally friendly. I tipped despite the food and bathroom issue. read more

I placed an order on-line at 6:25pm and order said it would be ready at 7:15pm. I was there on time and my Pizza wasn't ready. I asked the manager where my order was and he rudely told me that he had 8 walk-in customers in front of me. I had to wait additional 30 minutes for my pizza. Instead of the manager standing around laughing, dancing by the oven he should've gone over and made my pizza.This is the three time I have ordered online and each time I had to wait for my pizza to be made. Won't be back. I wish I could give my award points alway. read more

They close in a hour and all the chairs are up. Staff is unhappy as customers pour in. Pizzas rushed. Kinda sad because I like this place :(

After have a delivery order mix up, Seth the manager did an amazing job at making it right. He delivered on his promise to make it right and we will certainly give the San Clemente location two thumbs up because of him! We will be back. Thanks Seth!!! read more